1. Picker Institute, Inc. A LWAY S E V EN T S ® FOR THE O PTIMAL PATIENT EXPERIENCE: A N ATIONAL STRATEGY FOR ADVANCING PATIENT AND FAMILY CENTERED C AREAdvancing Excellence…

1. Always Events®:Creating an Optimal Patient Experience October 2011 ©2011 Picker Institute. All Rights Reserved. 2. Table of ContentsIntroduction ......................................................................................................................…

1. ADVANCING EXCELLENCE IN PATIENT-CENTERED CARE THROUGH EDUCATION, RESEARCH AND THE DISSEMINATION OF BEST PRACTICES STRATEGIES 2 011- 2 012 A N N UA L R E PORT 2. About…

1. 2011/2012 Picker Institute Always Events™ Challenge Grant Recipients Organization/Institution: Quality Partners of Rhode IslandPrincipal Investigator(s): Stefan Gravenstein,…

1.Always Events®Blueprint for Action Improve the Patient Experience Engage Staff Transform Healthcare December 2012© 2012 Picker Institute. All Rights Reserved.2. Table…

1. Topic 1 What is patient safety?Patient Safety Curriculum Guide 1 2. Learning objective Understand the discipline of patient safety and its role in minimizing the incidence…

Slide 1 Teach-Back: Make Sure they Understand Kelly Pick MSN RN-BC NPD Patient and Community Education PeaceHealth Southwest Medical Center Introduce myself. Photo- bridge…

Slide 1User centred care GPs’ perspective CAPHRI 02-04-12 Prof Trudy van der Weijden Dept General Practice Programme leader CAPHRI “Implementation of evidence” Slide…

Slide 1Doing Good/Avoiding Harm! Towards a High Quality, Ethical Health Care System Susan MacRae, RN Bioethicist The Joint Centre for Bioethics University of Toronto CANADA…

Slide 1 PATIENTS FOR PATIENT SAFETY Pilot PROJECT Slide 2 2 My Background Previously a lecturer in Social Work Chair of the Royal Brompton & Harefield NHS Trust PPI Forum…