Documents Creating an effective retail experience 8-10 November 2010 Riga, Latvia Innovative design and...

Slide 1Creating an effective retail experience 8-10 November 2010 Riga, Latvia Innovative design and constant reinvention are the two key ingredients to turn travellers into…

Documents Airports vs. Airlines: Who owns the customer? Mike Luddy, CCO, Gatwick Airport Nigel Dolby, MD,...

Slide 1Airports vs. Airlines: Who owns the customer? Mike Luddy, CCO, Gatwick Airport Nigel Dolby, MD, Dolby & Holder Consulting Slide 2 Your London Airport, Gatwick…