1. Death byproject (and the simple choice) SteveGreene,salesforce.com 2. Most IT and operations organizations organize work by project 3. makes sense.right? 4. Afterall that’s…
1.Driving Business Excellence Through Innovative IT Service Management IT service management is now driving business-IT alignment. But for it to succeed, IT organizations…
1. Project Management “ Introduction to Project Management: Tools, Techniques, and Practices” 2. Projects versus Operations Organizations perform work - either Operations,…
Diapositive 1 Company overview March, 2015 By 2016, 35% of IT operations organizations will have 75% of IT service desk contacts from the business resolved by virtual assistants.…
1. UNLOCK THE POWER OF BIG DATAWITH SAP Services 2. Business leaders across all industries are looking for innovative ways to impact the way they do business and ultimately,…
Slide 1 Auditable Security Controls Of Best In Class Security and IT Operations Organizations: What Do They Do And How Do They Do It? Gene Kim, CTO, Tripwire, Inc. September…
Slide 1 Chapter 3 Product Planning Slide 2 Takes place before product development project is formally approved substantial resources are applied, and the larger development…
1. COMPANY OVERVIEW March, 2015 2. By 2016, 35% of IT operations organizations will have 75% of IT service desk contacts from the business resolved by virtual assistants.…