Slide 1Chapter 8, Slide 1 Mary Ellen Guffey, Essentials of Business Communication, 7e ENG 412 Writing Negative Messages Slide 2 Chapter 8, Slide 2 Mary Ellen Guffey, Essentials…

Slide 1Types & Genres Slide 2 Revisit PAGOS Specific purpose may determine organization adjustment, claim, request, complaint, inquiry, response, to-file, etc. Determine…

2010 Thomson South-WesternInstructor Only VersionCHAPTER 7CHAPTER 7Negative Negative MessagesMessagesChapter 7, Slide 2Mary Ellen Guffey, Essentials of Business Communication,…

Slide 1© 2010 Thomson South-Western Instructor Only Version CHAPTER 7 Negative Messages Slide 2 Chapter 7, Slide 2 Mary Ellen Guffey, Essentials of Business Communication,…

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