Business CMRD Staff

1. WELCOME ! Let us begin with some FUN and GAMES ? 2. WHAT DO YOU SEE? 3. WHAT DO YOU SEE? 4. WHAT DO YOU SEE? 5.   6.   7.   8. PERCEPTION We have perceptions of Guest…

Business Staff etiquette & manners in hospitality

1. Etiquette and Manners While interacting with our GUEST 2. Etiquette and Manners While talking to guest FACIAL EXPRESSIONS 3. Etiquette and Manners • Always smile •…