1.Introduction to Operations Management2. OM Defined Operations management: The business function responsible for planning, coordinating, and controlling the resources needed…
1. TOTAL QUALITY MANAGEMENT: TQM Origins, Evolution & key elements 2. What is Quality? Quality is “fitness for use” (Joseph Juran) Quality is “conformance to requirements”…
1. Change ManagementByDr. Vijay Kr Khurana 2. What is Change Management?• Change management refers to the task of managingchange.• Managing change refers to the making…
Roadmap To The Deming Prize What we will cover • What is the Deming Prize? – Who is Dr. Deming? • Qualifying for the Deming Prize – Who qualifies – Deming Application…
1. Down here It’s Personal! Managing in theREDZONE 2. The “ RedZone ” … the toughest time & market, where some will accept defeat but the determined still find…
1. W. Edwards Deming By Zach Myers 2. The Beginning Born: Sioux City, Iowa. Raised: Polk City, Iowa. Education: University of Wyoming (B.S. in EE) (1921) University…