Building a World Class Insights Culture . . . WELL, SORT OF CHANGE IN CONSUMERSâ BEHAVIOR IS CHANGING INSIGHTS ASK, LISTEN, OBSERVE THEN NOW LISTEN, OBSERVE, ASK 2 2 Social…
How Loyal are Your Customersâ¦Really? Ken Dawson Director, Product Support McKesson â Extended Care Solutions Group Service Strategies Certification Showcase June 23,…