Slide 1 The Library as Strategic Investment Paula Kaufman March 2, 2010 Slide 2 Learning About Library Users: Traditional ApproachesLibrary Focus groups & opinion surveys…
Slide 1 University Investments in the Library An International Study Ingrid van de Stadt Regional Customer Development Manager, Elsevier Moscow, 18 december 2009 Slide 2…
The Library as Strategic Investment Paula Kaufman June 26, 2010 The Library as Strategic Investment Paula Kaufman March 2, 2010 1 Learning About Library Users: Traditional…