Business Creating Customer Relationships: Is It the Person or the Brand?

1. Creating Customer Relationships:Is it the Person or the Brand? October 12, 2010 Beth Schelske, Vice PresidentITA Group Keith Fenhaus, CEO/President Hallmark Business Connections…

Business Digital Insurer: Claims Customer Survey

Accenture Insurance Claims Customer Survey Why claims service matters Key findings • Customers are generally satisfied with their insurance providers • However, almost…

Documents Juan Buchenau Prof. Richard Meyer March, 2007 International Conference on Rural Finance Research:...

Slide 1 Juan Buchenau Prof. Richard Meyer March, 2007 International Conference on Rural Finance Research: Moving Results into Policies and Practice 19-21 March 2007 Slide…