1. Uber for online calls 2. 80% online consumers do not make order without quick response from online shop 3. Time to response from biggest car dealers15  sec   2  min…

1. “ Improving Diversity through Supported Employment ” 2. Employment Outcomes for Transition-Age Youth (TY) with Intellectual Disabilities: Supported Employment in the…

Slide 1 Slide 2 Union Square Farmers Market Managed by Union Square Main Streets with City of Somerville. Started 2005. Launched in partnership with Federation of Mass Farmers…

Slide 1 Telecommunications Advocacy: Insights from Australia Elise Davidson Media & Communications, ACCAN www.accan.org.au March 2012 Slide 2 2 Australian Telecommunications…

CUSTOMER LOYALTY IN RETAIL BANKING: GLOBAL EDITION 2013 What it takes to make loyalty pay off Copyright © 2013 Bain & Company, Inc. All rights reserved. Customer loyalty…