Technology CIO leadership in post-transaction relationships: IT’s role in customer engagement

1. 2013 Issue 1 A quarterly journal 06 Using technology to help customers achieve their goals 30 The Thing Stack: Technologies that guide customers to their goals 54 CIO…

Business Enabling the end-to-end retail experience

1. 2013 Issue 1 A quarterly journal 06 Using technology to help customers achieve their goals 30 The Thing Stack: Technologies that guide customers to their goals 54 CIO…