Slide 1 Learning from Patient Safety Events at the Patient Care Unit Level Peter G. Norton Professor Emeritus of Family Medicine University of Calgary May 7, 2010 Slide 2…

Slide 1 1 Unit 9 SBDI Course  NYSED © 2010 Slide 2 2 Unit 8 Review What was the most important thing you learned in Unit 8? What’s your main question or worry at this…

Mitigating Culture: Human Error in the Operational ATC World Anthony Smoker RAeS Human Factors Group Mitigating Human Error Conference 15th October 2003 Human Error in the…

Learning from Patient Safety Events at the Patient Care Unit Level Peter G. Norton Professor Emeritus of Family Medicine University of Calgary May 7, 2010 Give me a fruitful…

Mitigating Culture: Human Error in the Operational ATC World Anthony Smoker RAeS Human Factors Group Mitigating Human Error Conference 15th October 2003 Human Error in the…

A small sample of my work... [email protected] 214.455.7739 Henry Miller “The moment one gives close attention to anything, even a blade of grass, it becomes a mysterious,…