Emotional intelligence as moderator of the surface acting-strain relationship. The authors examined the moderating role of emotional intelligence in the surface actingstrain…
THE ROLE OF CALLING IN EMOTIONAL LABOR Jennifer Ellen Yugo A Dissertation Submitted to the Graduate College of Bowling Green State University in partial fulfillment of the…
Robbins: Organizational Behavior Chapter Four PERSONALITY AND EMOTIONS LEARNING OBJECTIVES After studying this chapter, students should be able to: 1. Explain the factors…
1. 2. JAQUIZZI 3. Whose epitaph reads: ______________ Never Born, Never Died.Only Visited this Planet Earth between Dec 11 1931 – Jan 19 1990 4. OSHO 5. X-fication…
1.Emotions, Moods and Stress2. Why Were Emotions Ignored in OB?• The “Myth of Rationality”– Emotions were seen as irrational– Managers worked to make emotion-free…