Presentations & Public Speaking Help desk project

1. Help Desk Project FORSYTH AREA MEMORIAL HOSPITAL 2. System Scope Current Problem  Forsyth Area Medical Hospital is a 19,000 square foot facility which has 200 beds.…

Technology From reactive to proactive - How Azur transformed a service helpdesk and boosted revenues and...

1. FROM REACTIVETO PROACTIVETransforming a Help Desk into a streamlinedService Desk, Azur helps a leading airportretailer regain customer confidence.The Azur TOUCH Series…

Documents SMART Help Desk Kickoff April 1, 2010. 2 Welcome.

Slide 1 SMART Help Desk Kickoff April 1, 2010 Slide 2 2 Welcome Slide 3 3 Meeting Agenda  Welcome  SMART Help Desk  Incident Resolution Process  Tier 0 End-User…