Zappos.com Focus on Customer Service Background Founded in 1999. Gave top most priority to Customer Service. Ventured into Accessories & Apparel. Became Market Leader…
1. Supply-Chain Council & SCOR® 2. The World of Supply Chain Management 3. CFO language Operating CycleDII + DSO The number of days it takes to convert inventory…
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An analysis of the direct and mediated effects of employee commitment and supply chain integration on organisational performance$ Rafaela Alfalla-Luque a,n, Juan A. Marin-Garcia…
INTRODUCTION In today’s rapidly changing business environment, ever greater demands are being placed on business to provide products and services quicker with greater…