Slide 1 Enterprise Resource Planning Dr. Djamal Ziani Slide 2 Customer Relationship Management CHAPTER 3 Slide 3 Outline What is CRM The new SAP CRM SAP CRM modules Slide…
Slide 1 Enterprise Resource Planning Dr. Djamal Ziani Slide 2 Understand Enterprise Resource Planning Systems CHAPTER 1 Slide 3 Outline Understand What is an ERP How ERP…