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Technology Chat, Social, Email....Getting Engagement Right in the Contact Centre

1.Chat, Social, Email… ...getting engagement right Paul White CEO2. Agenda • • • • • • •The Evolving Customer Landscape Reducing Multi- Channel complexity…

Business How to be a rock star CMO? Adding rocks to the roll [sic] of the CMO

1. Adding rocks to the roll [sic] of the CMO How to be a superstar CMO 2. All rights reserved - The Myndset Company CREDIBILITY Issue of trust Business Executives Marketing…