1. Voice of the Customer 22 Best PracticesBarry Johnson Knowledge Engineers ke@ topher.net or 972.414.9301 2. Process and Outcomes• Outline a systematic VOC process. •…
1. Voice of the Customer 22 Best PracticesBarry Johnson Knowledge Engineers ke@ topher.net or 972.414.9301 2. Process and Outcomes• Outline a systematic VOC process. •…