2009 presentation to the Merage School of Business.

White Paper discusses ideas on creating and delivering innovations in service delivery for service providers.

A collection of my favourite quotes, related to strategy, creativity and customer intimacy

Assignment on Organization culture :)

Chapter 1: The Changing World of Sales Management Overview Don’t fight forces; use them. —FULLER SHELTER (1032 A.D.) What a world of shifting business currents we live…

Charles Schwab and Zara: an investigation of strategic IT alignment A report for Information Technology Management course (Module C) By Maxim Peskin Master of International…

discipline of market leaders target your customers narrow your focus dominate your market Michael Treacy and Fred Wiersema Organization development, where to start Knowing…

Case Summaries Strategic Marketing Cases Lapox A & B • Lapox A – Atul Ltd. and its divisions – How a company evolves • Collaborations like JVs with MNCs • Break-up…

1. Competing through customer intimacy What does it mean? What does it take? Prof. dr. Kurt VerweireFlanders DC Kenniscentrum 2. Flanders DC - Missie Ondernemend Vlaanderen…