Documents Unit 5.4 Quality Assurance. Content Quality and customer care/service Total Quality Culture...

Slide 1 Unit 5.4 Quality Assurance Slide 2 Content Quality and customer care/service Total Quality Culture Continuous Improvement International Quality Standards Slide 3…

Documents Unit 5.4 Quality Assurance

Unit 5.4 Quality Assurance Content Quality and customer care/service Total Quality Culture Continuous Improvement International Quality Standards Learning Outcomes Explain…