CUSTOMER RELATIONSHIP MANAGEMENT By Swati Mukhi Customer Relationship Management Lectures: 4 Hrs/week Tutorial :- 1 Hr / week One paper: 100 marks / 3 Hrs duration Term Work…

1. CRMinAirline Industry 2. Importance of CRM Global passengers to rise by 5 billion in 2010 and more than 9 billion by 2025 Passenger traffic in Africa forecasted to increase…

Communications in the ED Keith Conover, M.D., FACEP Crew resource management or Cockpit resource management (CRM) is a procedure and training system in systems where human…

Background & Motivation: What does Climate have to offer? Water and CRM Technical Workshop and Training Addis Ababa, June 30 – July 2, 2009 Credits: IRI, Upmanu Lall,…

Background & Motivation: What does Climate have to offer? Water and CRM Technical Workshop and Training Addis Ababa, June 30 – July 2, 2009 Credits: IRI, Upmanu Lall,…