1. WELCOME ! Let us begin with some FUN and GAMES ? 2. WHAT DO YOU SEE? 3. WHAT DO YOU SEE? 4. WHAT DO YOU SEE? 5. 6. 7. 8. PERCEPTION We have perceptions of Guest…
1. Etiquette and Manners While interacting with our GUEST 2. Etiquette and Manners While talking to guest FACIAL EXPRESSIONS 3. Etiquette and Manners • Always smile •…