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1. a report by harvard business review analytic servicesthe New Conversation:taking Social Media from talk to actionSponsored by 2. “Conventional marketing wisdom longheld…

Documents The new conversation : Taking social media from talk to action - Harvard Business Review

1. a report by harvard business review analytic servicesthe New Conversation:taking Social Media from talk to actionSponsored by 2. “Conventional marketing wisdom longheld…

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1. This session’s concept:"The leading edge of consumption is now moving from productsand services to tools and relationships enabled by interactivetechnologies....(products…

Documents Forum Con - Brian Rose - Community Support at Google

1.Community support at GoogleBrian RoseCommunity manager, Picasahttp://goo.gl/mw3XZ2. where we were: one to one supporthttp://goo.gl/83JzK 3. read and responded to hundreds…