Slide 1  The Convergence Of Social And Digital Customer Service how brands are developing omni-channel social/digital strategies and what this means for customers Social…

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1. Sport & Gambling Origins  The history of modern sport runs parallel to the history of gambling.  In 1744 golf and cricket were codified as direct responses to…

1. Your cloud. Your way. How SAP delivers business velocity in the cloud 2. Achieve business velocity Run in the right direction, at the right speed, to win Overview of Fortune…

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1. Turning Social Media into Profits in the Beer Business September 20, 2012 2. Today’s Speaker  Chris Bucholtz, Editor-in-Chief, CRMOutsiders, SugarCRM  Contact:…

1. SoLoMo:Emerging Trend—But So What?Robert DeutschCredoreference.comMarch 28th, 2012 2. Part One: What is SoLoMo?• ―The convergence of social and local, asfound and…

Slide 1 Yale & The Cloud Salesforce.com as SaaS/PaaS at Yale University Slide 2 1.Introduction - 1.Trends in Higher Ed Innovations 2.Higher Ed expectations 3.The Salesforce…

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