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Costs and Enhance Productivity organization's success, so they when they need it. To capture new customers and enter new markets, a company must respond to customer
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Why is it Important? Riddhi Corporate Services Limited “This call may be monitored for call centre quality assurance.” It's a familiar line for anyone who
random — openly. 3. Gather your customers’ opinions. 4. Schedule regular check- ins with agents. 5. Focus on process improvement. should be to develop a strategy.