Documents From VoC to MoC - from voice of the customer to mind of the customer

1. www.ovum.com © Copyright Ovum 2014. All rights reserved. From VoC to MoC Jeremy Cox, Principal Analyst Customer Engagement Ovum [email protected] @jeremycoxcae Evolution…

Business Healthbehavior

1. Behavior Change in Health Some questions: What factors predict health behaviors? e.g., Why do you floss every night? or why not? How do people change their health behaviors?…

Documents Behavior Change in Health z Some questions: yWhat factors predict health behaviors? xe.g., Why do...

Slide 1 Slide 2 Behavior Change in Health z Some questions: yWhat factors predict health behaviors? xe.g., Why do you floss every night? or why not? yHow do people change…