As humans, we are biologically wired to process the world visually. We understand images instantly—long before we learn the language to describe them. That is why visual…

This is the in-depth presentation I did at UX Australia 2013 in Melbourne. It gives first an approach grounded in the theory of complexity and then expands on the two fundamentals…

Chapter 16 Managing Communication ©2004 by Nelson, a division of Thomson Canada Limited 1 What Would You Do?     Buckman Labs is facing communication problems…

Design to support behavior change is getting increased exposure as technology has allowed products and services to have a more pervasive role in people’s lives. What impact…

Overview of brands' digital efforts in 2012 through the prism of business growth.

The difference between Personalization and Customization. Also explored are user experience issues with personalization. Case study of personalization features in GMail,…

Reference Manual Next Generation FDU PK3536_01_08 Next Generation Front Desk Unit Reference Manual First Edition A publication of KABA ILCO Inc. 7301 Decarie Blvd. Montreal,…

A Powerpoint Presentation About Smart Phones . Must Watch , I Think U Will Enjoy It ..............

DESCRIPTION From 2014 onwards the landscape of European programs that support R&D and Innovation changes significantly: The 7th European Framework Programme (FP7) ends,…