Reducing medical error and increasing patient safety Richard Smith Editor, BMJ What I want to talk about A story How common is error? Why does error happen? How should we…

Reducing medical error and increasing patient safety Richard Smith Editor, BMJ What I want to talk about A story How common is error? Why does error happen? How should we…

Slide 1 Reducing medical error and increasing patient safety Richard Smith Editor, BMJ Slide 2 What I want to talk about A story How common is error? Why does error happen?…

Slide 1 Investigation of Medical Complaint Dr. Layla Al Marzouqi Head of Clinical Governance Health Regulation Department (HRD) Slide 2 Medical Complaint Expressions of dissatisfaction…

10/28/2011 1 Reducing medical error and increasing patient safety Richard Smith Editor, BMJ What I want to talk about ⢠A story ⢠How common is error? ⢠Why does…