Documents Managing Difficult Conversations Deborah Dalley. Key areas for today Recognise what makes some...

Slide 1Managing Difficult Conversations Deborah Dalley Slide 2 Key areas for today Recognise what makes some conversations difficult Identify the questions to ask when preparing…

Documents Volunteer Marine Rescue TDM MF1007B. Burns Care for Burns Cool the burned area Cover the burned area...

Slide 1Volunteer Marine Rescue TDM MF1007B Slide 2 Burns Care for Burns Cool the burned area Cover the burned area Prevent infection Minimise shock Call an ambulance for…