1.Social media sessionsListening toolsOctober 20102. OutlineIntroductionOur process - recapMonitoring – why?Monitoring – basic tools3. IntroductionWelcome to thehand-out…
1. Social media sessionsListening tools 2. Outline1. Introduction2. Our process - recap3. Monitoring – why?4. Monitoring – basic tools 3. IntroductionWelcome to the hand-out…