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Technology UC Analytics + The cost effective alternative to Contact Centre software for Lync RGS

1. Real-time monitoring of Microsoft® Lync™ including Response Group ServicesUC Analytics +UC Analytics + offers a cost effective alternative to Contact Centre software,…

Documents MONEYBALL FOR IT SUPPORT Using Data-Driven Management to Achieve World-Class Support. March 15, 2012...

Slide 1MONEYBALL FOR IT SUPPORT Using Data-Driven Management to Achieve World-Class Support. March 15, 2012 DFW Chapter of HDI Terry Allen [email protected] Slide…

Design Post Office - Hyper Island presentation

1. Hyper ISl and, Tream 4Client: Post Office, UKSMALL THINGS DONE WELL Dare, UK Team 4A Hyper Island Project Assignment 2. Hyper ISl and, Tream 4Client: Post Office, UKContentsBackground…

Design Post office presentation_final_forweb

1. Hyper ISl and, Tream 4Client: Post Office, UKSMALL THINGS DONE WELL Dare, UK Team 4A Hyper Island Project Assignment 2. Hyper ISl and, Tream 4Client: Post Office, UKContentsBackground…

Documents 1 Medina Healthcare System: Centralized Scheduling Center.

Slide 1 1 Medina Healthcare System: Centralized Scheduling Center Slide 2 Patient calls 30 sec. Automated message Process Flow Chart: Scheduling Center Inbound Calls Scheduler…