Documents Application of 6-Sigma for Service Improvement Case Study: Mala Tang NFor Earnest Koshi Li Ran Shen,...

Slide 1 Application of 6-Sigma for Service Improvement Case Study: Mala Tang NFor Earnest Koshi Li Ran Shen, Yi 11.06.2008 Slide 2 2 Contents Motivation, Goals and Expected…

Documents NFor Earnest Koshi Li Ran Shen, Yi 11.06.2008

Application of 6-Sigma for Service Improvement Case Study: Mala Tang NFor Earnest Koshi Li Ran Shen, Yi 11.06.2008 * Contents Motivation, Goals and Expected Results Define…