Documents © 2001 Wadsworth, a division of Thomson Learning, Inc 1 Conflict Defined Cold Conflict...

Slide 1 © 2001 Wadsworth, a division of Thomson Learning, Inc 1 Conflict Defined Cold Conflict –functional –little to no emotion –builds consensus –enhances relationships…

Documents 1 Conflict Defined Cold Conflict functional little to no emotion builds consensus enhances...

Slide 1 1 Conflict Defined Cold Conflict functional little to no emotion builds consensus enhances relationships Hot Conflict dysfunctional much emotion destroys relationships…