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Technology Accuracy Matters – Using Text Analytics to Drive the Cisco Customer Experience

1. CBI Laura Brown, Director© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 2. CBICapturing the Voice of the Customer …to drive business…

Documents Fujitsu Technology perspectives 2013 slides

1. Fujitsu TechnologyPerspectives COMMERCIAL IN CONFIDENCE © Copyright 2013 Fujitsu Limited 2. www.technology-perspectives.com 1COMMERCIAL IN CONFIDENCE 3. Entering the…

Business NBIPSurveystructure

1. Mapping Digital Maturity. Moving business forward • Digital Maturity mapped out • Know your own position • Know your industry’s position • Know your potential…

Data & Analytics Representing the User

1. RepresentingTomas Vaitulevicius@earnedmarketingRightmovethe User 2. Who works for a companywhere Analytics say jump andthe Business asks how high?Well… Neither do I…

Documents Bazaarvoice Conversation Index Volume 4

1. TheConversationIndex Volume 4 2. #BVINDEX4The Conversation Index Volume 43 3. THE CONVERSATION INDEX VOLUME 44 4. #BVINDEX4Signal strength: Consumers are talkingabout…

Documents Supply Chain Insights Global Summit 2014 Pre-Event Survey -- Summary Charts

1. Supply Chain Insights LLC Copyright © 2014, p. 1Supply Chain InsightsGlobal Summit 2014:Registrants StudyPre-EventSummary ChartsJuly-August 2014 2. Supply Chain Insights…

Technology Hadoop summit socialize_v1.0

1. Copyright © 2013 Splunk Inc. Big Data at the Speed of Business Isaac Mosquera Director of Mobile, ShareThis Clint Sharp Principal Big Data Product Manager, Splunk Copyright…

Marketing The New Trend In Social Media Mining

1. The New Trend In Social Media Mining: Delivering Actionable Business IntelligenceGreg Tozian – Chief Digital Strategist & Peter Murane – President 2. Today’s…

Documents Buzz bowl-webinar (final)

1. Analysis of Social Media’s Impact 2010 Alterian SM2 Buzz Bowl Findings Published by Marcus Tewksbury, Director, Customer Intelligence, Alterianand Scott Briggs, Director,…

Business Translating Customer Engagement From Strategy To Action

1. … from strategy to action By Marcus R. Tewksbury Analyst TheMarketingMojo.com 2. … from strategy to action … cycle, goals, stages, and revenue 3 … initiate a conversation…