1 Project Works Business Analysis and software development | Information Management | Project Management Name : Zubin Rasheed Education : Master of Science – Management Information Systems Texas A&M University – May 2015 Bachelor of Technology – Computer Science and Engineering National Institute of Technology Calicut – May 2011 Work Experience International Student Services, Texas A&M University (June 2014 – Present) Office of Admissions ,Texas A&M University (Sept 2013 – May 2014) Deloitte Consulting ( June 2011 – July 2013)
Zubin is a technology consultant with two years of experience at Deloitte Consulting. He is currently pursuing Master of Science in Management Information Systems at Texas A & M University. He focuses on Enterprise Software Architecture Design, Business Intelligence using NoSQL Concepts and Software Project Management. Zubin completed his Bachelor of Technology in Computer Science and Engineering from National Institute of Technology Calicut (NIT Calicut)
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Project Works Business Analysis and software development | Information Management | Project
Management
Name : Zubin Rasheed
Education :
Master of Science – Management Information Systems
Texas A&M University – May 2015
Bachelor of Technology – Computer Science and Engineering
National Institute of Technology Calicut – May 2011
Work Experience
International Student Services, Texas A&M University (June 2014 – Present)
Office of Admissions ,Texas A&M University (Sept 2013 – May 2014)
Deloitte Consulting ( June 2011 – July 2013)
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Business Analysis and Software Development
Business Overview Technology Solution My Involvement
• High Lead Time
• Low Lead conversion Rate
• Customer Retention
Client Industry : Waste Management ,
identified as C&IP Project
Client is the largest environmental in
North America and is committed to
developing new waste solutions
Business Problem
Salesforce.com
(Lead Capture/Sales)
Oracle Siebel Call Center
(Order Setup / Customer
Service)
Mid America System (MAS)
(Legacy Billing System)
Deloitte Implemented Order-to-Cash
Oracle Siebel Application
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Phase 1A
Application
Development
• Worked with the client business team and
configured several functionalities of Oracle
Siebel Application
• Owned the Phase 1A Support during 1B
development
Phase 1A
Enhancement
Release
• Owned the development of the
functionalities
Development/
Production
Infrastructure
Management
• Owned the maintenance of 16 Oracle Siebel
Application servers and database during
offshore work hours
Production
Application
Support
• Worked with application End Users in
resolving post production application issues.
Incident Management Tool : BMC Remedy
Application
Business Report
Design and
Development
• Designed and developed an automated
reporting framework using excel macros
and MS office automation
Order-to-Cash Application Development
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Category : Business Analysis and Software Development
Business Overview Technology Solution My Involvement
• Non Scalability of Existing
application
Client Industry : E-Commerce
Client acquired an e-commerce firm
which required a major re-engineering of
existing application to a scalable solution
Business Problem
Hybris Websites
(Order/Lead Capture)
Oracle SOA Suite
(Application
Integration)
Oracle EBS
(Order Fulfillment)
Deloitte Designed a Service
Oriented Architecture and
Integrated Siebel and EBS using
SOA Suite
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Application
Design
• Owned the analysis and prototyping of
prospective solution at Siebel side
coordinating with the middleware team
Business Data
Mapping
• Worked with the onsite business team in
translating and mapping business data to
technical fields.
Data Conversion • Developed an Account Loader using Excel
Macro and COM objects for Siebel
Application
Integration
• Developed six Siebel interfaces which
included Order Creation, Account Creation
and Payment Processing
E-Commerce Application Integration
Payment
Application
Oracle Siebel
(Order Setup)
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Category : Business Analysis and Software Development
Business Overview Technology Solution My Involvement
• High manual overhead in learning
management process
• Inefficient planning and analysis
process
Deloitte internal project sponsored by
Learning & Development (L&D) team of
technology consulting service area.
Business Problem
Microsoft Access
Database
Microsoft Excel
(Reporting)
The idea of LMS was proposed by
me. Deloitte internal team lead by me
developed the application which is
being used by 500 practitioners
Job Title : Business Technology Analyst
Deloitte Consulting
Area of Work Duties/Contribution
Solution
Proposal
• Presented the idea in front of Deloitte
Leadership emphasizing on the ROI
Project
Management
• Designed a Work Breakdown Structure
(WBS), Staffed and estimated the effort
required for the project
Application
Development
• Developed the application working with the
L&D team understanding the process
Reporting
Development
• Utilized Macro skills in automating the
process generating reports using Microsoft
excel and mailing to end users using
Microsoft Outlook
Learning Management System
Microsoft VB Front
End
Microsoft Outlook
(Report and Status
Publish to End Users)
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Category : Business Analysis and Software Development
Problem Overview Technology Solution My Involvement