10 June 2009 PERFORMANCE & TALENT MANAGEMENT GROUP SPECIALIST :ZOGAN OPPERMAN HUMAN CAPITAL MANAGEMENT USING Web 2.0 TECHNOLOGY TALENT MANAGEMENT
Jul 03, 2015
10 June 2009
PERFORMANCE & TALENT MANAGEMENTGROUP SPECIALIST :ZOGAN OPPERMAN
HUMAN CAPITAL MANAGEMENT USING Web 2.0 TECHNOLOGY
TALENT MANAGEMENT
• Terminals• Mainframes• Flat files• Cards/codes• Proprietary• Inflexible• COBOL• Data
• PCs• Internet• Multi-media• Ecosystem• Self-service• Object-
based• Predicting
• GUI• Networks• SQL• Realtime• Open• Migrateable• Adaptable• Reporting
• Portals• Web Services• Multi-device• Intelligent• SaaS• Components• Data-
mining/predictive
MainframeMainframe Client/ServerClient/Server Web 1.0Web 1.0 Web 2.0Web 2.0
THE EVOLUTION OF HCM TECHNOLOGY.
Today’sTechnology Environment
Web 2.0
Yesterday’sTechnology Platform
Web 1.0 versus
SQL / Relational Componentized / OODevelopment
Customization / Coding Composition / OrchestrationImplementation
Perpetual License On Demand / SaaSPricing/Delivery
Standalone / Within 4 Walls Integrated / Extended NetworkBusiness Perspective
Hardwired / Monolithic Web Services / SOAEnvironment
Process Efficiency Business EffectivenessPrimary Value
Return on Investment Total Cost of OwnershipEconomic Focus
Source: Beaman & Macy, 2006
THE EVOLUTION OF HCM TECHNOLOGY…
Today’sBusiness Imperative
Work 2.0
Yesterday’sBusiness Agenda
Work 1.0 versus
Transactions Business EventsSystem of Record
Hierarchical CollaborativeOrganization
Episodic / Serial Constant / SimultaneousRate of Change
Skills & Expertise Tacit KnowledgeBusiness Perspective
Back Office EveryoneAutomation
Physical Assets People AssetsPrimary Value
Bottom Line Top LineEconomic Focus
Source: Beaman & Macy, 2006
THE EVOLUTION OF HCM TECHNOLOGY.
Today’sHuman Capital
People
Yesterday’sHuman Resource
Labour versus
Brick and Mortar Mobile / VirtualWork Place
Consistent / Constant Divergent / SporadicWork Style
Homogeneous Global, Multi-culturalWorld View
Labor as Expense People as AssetBusiness Perspective
Departmentally Focused Externally FocusedOrganization
Process Efficiency Performance AccountabilityPrimary Value
“Company-for-Life” “All-About-Me”Economic Focus
Source: Beaman & Macy, 2006
THE EVOLUTION OF HCM TECHNOLOGY.
Today’sHCM Suite
HCMS
Yesterday’sHRIS Application
HRIS versus
An Afterthought At the CoreGlobal
Regulatory Compliance Comprehensive FrameworkGovernance
Reporting / Analytics Embedded IntelligenceBusiness Output
Gatekeeper Business PartnerBusiness Perspective
Payroll & Benefits Competencies & PerformanceFunctionality
Efficiency / Costs Quality / PerformancePrimary Value
Efficient Records Automation Effective Talent ManagementEconomic Focus
Source: Beaman & Macy, 2006
THE EVOLUTION OF HCM TECHNOLOGY.
WHAT IS WEB 2.0 TECHNOLOGY?
Online Collaboration
Blogging
Social Networking
Knowledge Sharing
Developing Content
Social Intelligence
EXAMPLES OF WEB 2.0 TECHNOLOGY.
SOCIAL INTELEGENCE (360 FEEDBACK.)
• Ranking vs Rating.
WEB 2.0 CHALLENGES?
INCREASEVOLUME
IN CONTENT
DECREASEQUALITY
IN CONTENT
DECREASEIN
ACCURACY OF
CONTENT
WHO IS THE GATEKEEPER OF ALL THIS CONTENT?
WEB 2.0 CHALLENGES?
INCREASEVOLUME
IN CONTENT
INCREASEQUALITY
IN CONTENT
INCREASEUTILITY
OF CONTENT
AS THE ACCURACY INCREASE SO WE CAN IMPROVE DECISIONS.
THE ACSA SOLUTION
• How do we Collect our HCM Data?
Building Talent and Success profiles.
• 360 Behavioural feedback• Technical Knowledge (BOK)• Experience Roles• Motivational Surveys (Retention)• Investment Matrix (Development)
CREATING A COMMON LANGAUGE WITHIN ACSA
ACSA SOLUTION ….
• How do we Verify our HCM Data to increase Accuracy?
Verifying Talent and Success profiles.
• 360 Behavioural feedback• Technical Knowledge (BOK)• Experience Roles• Motivational Surveys (Retention)• Investment Matrix (Development)
CREATING A COMMON LANGAUGE WITHIN ACSA
Insi
ght
Aim: Direct Investment
Questions: What talent do we have? What talent do we need?
Processes: Talent Accounting Talent Demand Planning
Aim: Measure Investment
Question: How did we increase the value of our talent portfolio? How should we re-direct investment?
Process: Talent Value Management
Aim: Manage Investment
Questions: Where do we invest? How do we invest?
Processes: Talent Supply Management
Impact
InvestmentMaximize
Talent Value
Talent Investment Strategy
THE TALENT POOL MAP.
A Manager’s Dashboard
BRINGING ALL TOGETHER.
• Video.
PeopleTree Group.
Thank you