LOGISTICS www.zebra.com/onestore MOBILITY MATTERS In the ‘One Store’ of the future, people receive an engaging and consistent experience in store, on-line and mobile. Key to improving the store experience are mobility solutions that help staff recognise people, up-sell, check stock, take payments, answer queries, arrange a home delivery and much more… 74% of retailers believe the in-store experience is business critical¹ 83% of shoppers have searched online before visiting the store² 61% of shoppers believe they are better informed than staff³ 51% ONE STORE MOBILISE MORE STAFF TODAY 1, 2, 3, 7, 8, 9, 10, 11, 12, 13, 14 Zebra Technologies ‘Retail Vision Survey’ May 2012 4 IDG Report: Flawless Fulfillment in the Retail Supply Chain, 2015 5 Zebra Technoloogies & Partner Implementations 2013 6 Revolutionize the customer experience in your store with Motorola Mobile Retail Solutions. Application Brief 15 IDG Report: The Connected Shopper, 2015 ONE STORE DELIVERIES 56% of in-store sales will be completed by mobile devices by 20178 of retailers invest in technology as the primary driver to improve customer service ¹4 84% of retailers offer secure guest Wi-fi¹5 99.5% stock accuracy can be achieved with RFID5 67% of shoppers had a better in-store experience when staff had the latest mobile technologies 9 68% of lost sales would be saved by the offer of home delivery7 64% of shoppers want their experience improved by technology¹¹ 42% of retailers are already offering discounts based on location in store¹² 59% of retailers use mobile devices for stock management6 87% of retailers agree that a single view of inventory is good for business4 74% of shoppers believe that better staff communication improves services¹³ Merchandising & Inventory Management Customer Engagement & Assisted Selling Connect With Shoppers Staff Communications & Management 54% of customers find kiosks and guest Wi-Fi useful¹0 CLICK & COLLECT
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LOGISTICS
www.zebra.com/onestore
MOBILITY MATTERSIn the ‘One Store’ of the future, people receive an engaging and
consistent experience in store, on-line and mobile. Key to improvingthe store experience are mobility solutions that help sta� recognise
people, up-sell, check stock, take payments, answer queries,arrange a home delivery and much more…
74% of retailers believe the in-storeexperience is business critical¹
83% of shoppers have searched onlinebefore visiting the store²
61% of shoppers believe they are betterinformed than sta�³
51%ONE STORE
MOBILISE MORESTAFF TODAY
1, 2, 3, 7, 8, 9, 10, 11, 12, 13, 14 Zebra Technologies ‘Retail Vision Survey’ May 20124 IDG Report: Flawless Fulfillment in the Retail Supply Chain, 2015
5 Zebra Technoloogies & Partner Implementations 20136 Revolutionize the customer experience in your store with Motorola Mobile Retail Solutions. Application Brief
15 IDG Report: The Connected Shopper, 2015
ONE STORE
DELIVERIES
56%of in-store sales will
be completed by mobiledevices by 20178
of retailers invest intechnology as the
primary driver to improve customer service ¹4
84%of retailers o�er
secure guest Wi-�¹5
99.5%stock accuracy can beachieved with RFID5
67%of shoppers had a better in-store experience when
sta� had the latestmobile technologies 9
68%of lost sales would besaved by the o�er of
home delivery7
64%of shoppers want theirexperience improved
by technology¹¹
42%of retailers are already
o�ering discounts basedon location in store¹²
59%of retailers use mobile
devices for stockmanagement6
87%of retailers agree
that a single view ofinventory is good
for business4
74%of shoppers believe
that better sta�communication
improves services¹³
Merchandising& Inventory Management
Customer Engagement& Assisted Selling
Connect WithShoppers
Sta� Communications& Management
54%of customers �ndkiosks and guest
Wi-Fi useful¹0
CLICK &COLLECT
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