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Michelle Thomas Aaron Magness Zappos, Inc
25

Zappos Ppt

Nov 01, 2014

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consulted for Zappos Shoes on creating better consumer marketing ROI via effective and measured social, traditional, online, and mobile branded campaings
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Page 1: Zappos Ppt

Michelle Thomas Aaron Magness

Zappos, Inc

Page 2: Zappos Ppt

Goals of “The Zappos”

In 12 months we will have a....

10% Increase in sales 30-50% Less Wasted Media 10% Reduction in Client CPA % of Agency Compensation based

on Performance

Page 3: Zappos Ppt

Goals of “The Zappos”

This will be accomplished via...

Long Tail, Multi-Platform Media Traditional, Interactive, and Social

Media Analytics Monthly Campaign Optimization Using Social Media to Reduce Price

Comparisons by Selling Value

Page 4: Zappos Ppt

The Long Tail Media Buy

Avoid High Priced DMA / MSAs Buy on CPM within Target

Demographic Round Robin Media Purchases Use Analytics to Measure

Conversions

Page 5: Zappos Ppt

Media Anaytics

Web Traffic / Conversions Phone Calls Coupons Social Media Mobile Media

Page 6: Zappos Ppt

Campaign Optimization

Media Type Targeted Demographic Targeted Geographic Format Flight Day Part Cost vs Conversions

Page 7: Zappos Ppt

Internet Presence

Site Uniques Monthly Delta Annual Delta # of Top Traffic Referrals Sites

Zappos 5,565,112 -2.56% 31.11% 4,552

ShoeBuy 2,565,244 -2.50% 12.57% 0

Shoes 1,463,109 3.01% 10.89% 0

Net-A-Porter 186,332 3.90% 44.29% 0

BlueFly 829,577 -4.33% 18.71% 0

Page 8: Zappos Ppt

Internet Threat

Site Uniques Monthly Delta Annual Delta # of Top Traffic

Referrals Sites

Zappos 5,565,112 -2.56% 31.11% 4,552

BizRate 16,100,826 -3.42% -18.51% 9,712

Shopzillia 10,638,875 3.69% -15.78% 8,156

Amazon 66,254,538 3.25% 20.56% 97,937

Macys 9,382,307 3.17% 23.28% 6,864

Page 9: Zappos Ppt

Campaign Optimization

Media Type Targeted Demographic Targeted Geographic Format Flight Day Part Cost vs Conversions Social Media Re-enforcement

Page 10: Zappos Ppt

Social Media Optimization

1% Media Spend is on Social Media 5,551 Influential Posts 80% Influencers give Positive

Perception Influence Drives +10% FREE Traffic

Page 11: Zappos Ppt

Social Media Goal

Drive 2-5x in Additional Social Media 1x = 10% of Total Zappos Traffic 2-5x = 1-2.5 MM Additional Visitors

Page 12: Zappos Ppt

Adreka Overview

Adreka delivers a breakthrough in process automation making advertising more

accessible, affordable, and accountable.

Page 13: Zappos Ppt

Today's Advertiser Pain

Page 14: Zappos Ppt

Tomorrow’s Media Solution

Page 15: Zappos Ppt

Tomorrow’s Media Solution

Page 16: Zappos Ppt

Tomorrow’s Media Solution

Page 17: Zappos Ppt

Tomorrow’s Media Solution

Page 18: Zappos Ppt

Tomorrow’s Media Solution

Page 19: Zappos Ppt

Tomorrow’s Media Solution

Page 20: Zappos Ppt

Tomorrow’s Media Solution

Page 21: Zappos Ppt

Tomorrow’s Media Solution

Page 22: Zappos Ppt

Tomorrow's Advertiser Relief

Page 23: Zappos Ppt

Services Integration

Page 24: Zappos Ppt

Industry Players

Page 25: Zappos Ppt

John Cataldi, CEO

Barry Derrick, COO

Lisa Graham, Creative Director

Steve Beckett, Witness & Openspan

Dr. Benn Konsynski, Netscape, Yahoo Advisor

Management Team