Ywca presentation pp

Service-Learning Group Project Organizational Communication Intervention

By: Amy Marinakis (Group Leader)

Roberto Araujo DaJuan Fisher Chelsea Gill Tyler Young

Of the Silicon Valley

Contents • Introduction of the Organization- by DaJuan

• Description of the Research Methods - by Chelsea

• Research Results & Findings - by DaJuan

• Literature Review - Tyler

• Research Conclusions - Amy

• Action Plan and Recommendations - Roberto

• Demographic Charts - Amy

• Conclusion - Roberto

Introduction

• Video

• Organization Description

➡ YWCA - Young Women’s Christian Association

• Why The YWCA

Description of the Research Methods

• Interview Guide - Organization Supportive Climate

• Outlined 5 dimensions

• 5 of us - 2 employees each. Total of 10 employees interviewed

• Gather answers - sort through them

• Analyzed the data

Research Results and Findings • Leaders are understanding

• No improvement needed

• Supportive Communication System

• Trust in the Organization

• Expectation needed to accomplish

• Better advertisement, website update needed

• Well-known Organization

• Organization successful in helping women

Literature Review • Books: Zaremba, Alan book & Bird Samuel

• Four Most Important Insights:

I. External Networking - how it works

II. External & Internal Networking - working interdepently

III.  External Networking - Strong ties & maintaining it

IV.  External Networking - trust and loyalty

Research Conclusions • Focal Area: Supportive Climate - SCOPE

• Supportiveness at YWCA

• Credibility at the YWCA

• Openness at the YWCA

• Participation at the YWCA

• Emphasis on high performance at the YWCA

Action Plan and Recommendations • External Networking - Website

➡  Surveying

• Participation - it can improve

➡  Incentives

➡  Internal or one-on-one meetings

➡ Suggestion box

• Performance Goals -

➡  Breaking down goals into smaller goals

➡  Small incentives/praise - make it fun

Demographics Charts

Conclusions • Description of the Research Methods

• Research Results & Findings

• Literature Review

• Research Conclusions

• Action Plan and Recommendations

• Demographic Charts

• We are now ready for questions, comments or concerns.

References

•  Bird, S. Sensemaking and Identity, The Interconnection of Storytelling and Networking in a Women’s Group of a Large Corporation. University of South Australia. Journal of Business Communication, Vol. 44 (4), p311-339. Retrieved November 21, 2008, EBSCO.  San Jose State Library Online. www.sjsulib.org. 

•  Zaremba, Alan Jay. Organizational Communication, Foundations for Business and Collaboration. 2006. 2nd Edition, Thomson, South-Western.

•  YWCA-Silicon Valley. Thanks to their management and staff for their collaboration

The End!