Yrd. Doç. Dr. Sezai ÖZTOP 1 BUSINESS ENGLISH Asst. Prof. Dr. Sezai ÖZTOP Bucak Zeliha Tolunay Applied Technology & Management School.

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Yrd. Doç. Dr. Sezai ÖZTOP

BUSINESS ENGLISHAsst. Prof. Dr. Sezai ÖZTOP

Bucak Zeliha Tolunay Applied Technology & Management School

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Aim of the Lecture Uluslararası ticaretin temel şartlarından biri, ticaret

yapılan ülke ile iletişimi sağlayacak yabancı dilin iyi bilinmesidir.

İngilizce, dünyada ortak ticaret dili konumunda olup, ticari alanda kullanımında bazı farklılıklar vardır.

Kullanılan özel terimler ve kavramlar bilinmediğinde düzeltilemeyecek hatalar ile karşılaşmak mümkündür.

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Gains from the Lecture Öğrenci, uluslararası ticarette kullanılan İngilizce

kelime haznesini öğrenecek ve kullanabilecektir. Ticari İngilizce alanında kullanılan cümleler ve yapılar

öğrenilecektir. Rezervasyon, tanıtım, sipariş verme/alma ve ödeme

bilgisi alma/verme amacıyla iletişim kurmak için gereken kalıplar öğrenilecek ve ticari yazışmalar İngilizce yapılabilecektir.

Öğrenci kendisi ve işi hakkında bilgi veren İngilizce metinler hazırlayabilecektir.

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Important Words for Business English

ABSENTACCEPTACCOUNTS DEPARTMENTADADVERTISEAGENDAATTORNEY

AGREEMENTAPPENDIXARBITRATIONASSESSORARTICLEASSIGN

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BALLOTBALANCEBANKNOTEBARGAINBENEFITBENEFICIARYBILL OF LADINGBILLBOARDBINDINGBLACK MARKETBRANCH

BOARDBONUSBRIEFBROKERBRANDBUYERBULK CARGOBULK CARRIERBUSINESS


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CANCELCARGOCHARGECHAIRMANCIRCULATIONCLASSIFIED ADSCOMMERCIALCLAUSECREDITCOMMERCE

CASECONTRACTCLOSECOURTCOMPLAINCONDITIONCONFIRMCONTAINCOOPERATECOST


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CUSTOMSCURRENT ACCOUNTCURRICULUM VITAECERTIFICATE OF ORIGINCONTAINERCLAIMCONSEQUENTIAL LOSSCOVERCUSTOMER

CASTING VOTECONFERENCECASHCASHIERCOINCURRENCYCONSENSUSCONSUMERCLIENT


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DELIVER DRAFT DEPOSIT ACCOUNT DEBIT DIRECTOR DEVELOP DISMISS DECLARE

DISTRIBUTE DECISION DEBT DEAL DISCOUNT


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ENCLOSE EXECUTE EMPLOY EVIDENCE END USER EXCHANGE RATE


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FREIGHT FORWARDER FULLFIL FIRE FOREIGN EXCHANGE


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GUARANTEE GOOD GUILTY


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HEADQUARTERS HUMAN RESOURCES DEPARTMENT


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INSURE INTEREST INTERVIEW IRREVOCABLE IMAGE ITEM ISSUE INVEST IN BULK


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JUDGE JURISDICTION JURY


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LOAN LETTER LIABILITY LOSS LAWSUIT LAWYER LABEL LAUNCH


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MANUFACTURE MANAGER MARKETING DEPARTMENT MATERNITY LEAVE MINUTES

MERCHANDISE MAIL ORDER MARKET RESEARCH MATTER MATERIAL


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NULL AND VOID NOTICE


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OFFER OFFICE OFFICER ORDER OVERDRAFT ORGANIZATION CHART

ON BEHALF OF OBJECTION OVERCOME OVERHEADS


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PAY PACKING LIST PAYEE PRICE PRODUCE PRODUCT PROMOTE

PRESIDENT POLICY PREMIUM PUBLIC RELATIONS PROPERTY PRO FORMA INVOICE PUBLIC LIABILITY


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PURCHASE PARTY PERSONNEL PERSONAL PROMOTION

POINT OF SALE PACKAGING PROXY VOTE PROFIT AND LOSS ACCOUNT


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QUOTE QUAY QUIT


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RESEARCH RESPONSIBILITY R&D DEPARTMENT RECEPTION RECRUIT RESIGN

RETIRE REINSURANCE RISK REGISTER REPRESENTATIVE RETAIL


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SAMPLE SALARY STAFF SHIP SOLICITOR SPECIFY STIPULATE SUPPLY SHAREHOLDER

SUE SHOW OF HANDS SERVICE SELL SALES DEPARTMENT SHIPPING AGENT SENTENCE


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TARGET TERM TAKE ON TRANSIT

TRAVEL TRIAL TRADE TRADEMARK TRANSACTION


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UNLOADING USE UNANIMOUS


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VALIDITY VOTE VERDICT VALUE ADDED TAX VENDOR

WITHDRAW WARRANT WARRANTY WAYBILL WITHOUT PREJUDICE WHOLESALE


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Useful SentencesShipping/Loading/Unloading:

1. Please inform us about the type of transportation that you want; road, rail, sea or air.

4. Can you please tell us exactly what time the goods will be loaded?

5. How long does the production period take?

6. How long does it take shipping goods after we place order?

7. We have delivered the goods to the shipping company.

8. Please let us informed if you accept transshipment.

10. Please be informed that we do not allow partial shipment.

12. As soon as you ship the goods fax us the B/L.

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13. Since the goods are fragile, please pay attention while you are unloading.

15. Can you clear our shipment through customs and forward it to our warehouse?

18. Our forwarder company will pick up the goods from your premises.

19. Please calculate all expenses that we are charged for this shipment.

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Useful SentencesPricing and Quotation:

1. Please send us a price list of your all products.

2. Our prices are very dependent on quantity, so the larger the amount you order the less the price we offer.

3. Our prices are binding.

4. We will be unable to make you reasonable offer as long as you insist on the prices you mentioned.

5. We would have to insist on the same price for packing in crates.

6. Due to the permanent increase in the prices of raw materials, the prices of the goods will also continue climbing.

8. The prices we offer do not include packing, freight and insurance.

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9. Packing is not included in our prices.

10. Freight is not included in our prices.

11. Insurance is not included in our price list.

12. We offer you the lowest possible export prices.

13. Since we will do a large amount of order, quote us your lowest prices.

15. Despite the superior quality of our products, our prices are lower then those of our rivals.

17. As you requested a considerably large amount, we will make a discount for you.

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19. Those prices are valid until the end of this month.

20. Attached to this mail you can find our new season price list.

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Useful SentencesOffer and Proposal:

1. Please let us know if you accept our proposal.

2. Why is your offer not based on the customery delivery terms?

3. Please send us your most favourable offer?

4. To assist you, we are ready to make you a special offer.

5. The quality of our products will satisfy you in every respect.

7. Does your offer still stand under those conditions?

8. We are glad to offer you the following goods.

9. We are glad to send you our latest catalogue.

10. We apply 2% discount if you buy as cash.

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12. The price we offer you is our prime cost.

13. Our goods are below market prices.

14. There is a great demand for this merchandise.

16. We can offer you the requested items under following conditions.

17. We are pleased to send you the samples that you requested.

18. We assure you that all orders will be handled with great care.

19. We have received your request regarding our terms.

20. Please send us detailed information about your products.

22. As a principle, we give order merely after we see the samples.

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23. While you are pricing, you should consider that we are subjected to high import taxes.

24. The goods you requested are not produced anymore due to high production costs.

25. There is a great demand for the goods you requested so that we cannot response your request before two months.

26. The competition in our market is quite high so we expect from your superior quality so as to compete with our rivals.

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Useful SentencesOrder:

1. Should your trial shipment prove completely satisfactory, you can count on large orders from us.

2. We are able to execute your order immediately.

3. We hereby place the following order.

4. We would like to send you the following order.

5. We expect delivery free of charge.

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Useful SentencesPayment:

1. We are enclosing a bill for additional costs caused from our side.

2. Deadlines were not kept.

3. Would you accept payments done with promissory note?

4. Your payment terms are unacceptable.

5. Please open an irrevocable L/C.

6. The balance becomes due, when the goods are delivered.

7. Please fax us the balance amount.

8. Enclosed please find our invoice covering the merchandise ordered.

9. The invoice does not include freight charges.

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10. Kindly effect the following payments.

11. Please cancel the credit opened in favour of us.

12. Enclosed please find the invoice for the goods delivered on 15.12.2015.

13. Can you grant us credit in the amount of 100.000 USD.

14. Payment will be done as soon as we receive the documents.

15. As soon as we receive advance payment, we will begin production.

16. In the first business we cannot offer you flexibility about payments but your request will be considered in the next orders.

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17. Since our payments are 100% cash, we demand discount from you.

18. You are stipulating very strict payment terms, we expect flexibilities from you.

19. Due to some problems the production will not be completed by deadline. So, we want you to prolong the last shipment date indicated on L/C.

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Useful SentencesDelivery:

1. In order to avoid serious damage the delivery time must be adhered to.

2. Unfortunately, we are unable to make such delivery due to company policy.

3. Regarding the delivery terms we are quite flexible.

4. The goods that you ordered on 22 May 2015 have left our factory today by Express.

5. Your order has left our factory by truck.

6. As soon as we gather together the samples that you need, we will send them to you.

7. Free Alongside Ship (Haydarpasa named port shipment) FAS.

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8. Delivered At Frontier (Ipsala named port shipment) DAF.

9. Delivered Ex Ship (Izmir named port of destination) DES.

10. Delivered Ex Quay (Izmir named port of destination) DEQ.

11. Delivered Duty Unpaid (Haydarpasa) DDU.

12. Delivered Duty Paid (Haydarpasa) DDP.

13. Shipment has arrived at your port.

14. Clean On Board

15. Freight Prepaid

16. Freight payable at destination

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17. Shipper’s load and count.

18. The goods will be delivered in partial shipments of at least 500 pcs.

19. We expect delivery charges to be exporter’s account.

20. We hope you will be satisfied with the shipment.

21. We must insist on Express shipment.

22. We can accept your prices only if you bear delivery costs.

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23. The goods has arrived at our port damaged. We expect you to cover our loss.

24. As we need the goods very soon, we allow partial shipment.

25. Despite the fact that, the goods have already arrived, documents has not reached our bank yet.

26. The only deliver term that we can offer is FOB.

27. Freight Collect

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Useful SentencesPacking:

1. The packing of the goods does not meet our standards. Could you use packing which is secure against breakage?

2. Packing will be in crates with waxed cloth lining.

3. All packages will be marked with consecutive numbers.

4. In order to make shipment sea proof, the crates will be with metal lined.

5. Could you use packing which is secure against breakage?

6. In order to reduce damage in transit to a minimum, we have to insist on better packing.

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7. Packing is to be in boxes.

8. Prices do not include packing.

9. Packing costs are included in the prices.

10. We will send you the drawings that we want to see on the cartons.

11. We want each item to be packed in poly bags.

12. Please do not use cartons in order to create more spaces for goods. Only use inner boxes.

13. We need extra three days for packaging.

Yrd. Doç. Dr. Sezai ÖZTOP 1 BUSINESS ENGLISH Asst. Prof. Dr. Sezai ÖZTOP Bucak Zeliha Tolunay Applied Technology & Management School.

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