Your Team’s Not Agile If You’re Not Doing Agile Testing

W16

Agile Testing

10/15/2014 3:00:00 PM

Your Team’s Not Agile If You’re

Not Doing Agile Testing

Presented by:

Jeanne Schmidt

Rural Sourcing, Inc.

Brought to you by:

340 Corporate Way, Suite 300, Orange Park, FL 32073 888-268-8770 ∙ 904-278-0524 ∙ [email protected] ∙ www.sqe.com

Jeanne Schmidt

Rural Sourcing, Inc. With more than thirty years of experience working with software development, Jeanne Schmidt has held roles of tester, QA manager, business systems analyst, product manager, and technical trainer. For many years, Jeanne managed the PeopleTools QA team for PeopleSoft. Currently the QA tech lead for the Quality Assurance Practice at Rural Sourcing, Inc., Jeanne leads a team of software testers who help customers deliver quality software and advises customers on test strategies. Rural Sourcing, Inc., is the leader in domestic sourcing and a cost-effective, onshore alternative to the traditional model for IT outsourcing.

http://starwest.techwell.com/sme-profiles/jeanne-schmidt

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10/1/2014 1 Changing the IT Outsourcing Experience

Your Team’s Not Agile If You’re Not Doing Agile Testing

Rural Sourcing Inc. Confidential & Proprietary. Reproduction by any method or unauthorized circulation is prohibited without prior approval. Copyright ©. All rights reserved.

Jeanne Reynolds Schmidt QA Tech Lead, Rural Sourcing Inc.

Augusta, GA

QA Experience:

• Rural Sourcing, Inc. • PeopleSoft,

PeopleTools Development

Other Roles:

• Business Analyst • Product Manager • Technical Writer • Technical Trainer • Account

Manager

Industries Served:

• Pharmaceutical • Nonprofit • Higher Education • Software

Development • Financial Services • Consumer Packaged

Goods

Introduction

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About

Differentiators Impact

Domestic Outsourcing pioneer in the areas of:

• Application Management • Custom Application Development • Testing • Business Intelligence

Three US-Based Development Centers:

• Augusta, Georgia • Jonesboro, Arkansas • Mobile, Alabama

Serving clients in various Industries:

• CPG • Health Care • Hi-Tech • Life Sciences

Alternative Onshore source for cost-effective IT services

We improve the experience through:

• Ease of communications • Ease of collaboration • Time zone compatibility • Responsiveness • Reduced risk

• Changing the IT Outsourcing Experience

• Helping IT Leaders think domestically

• Creating Jobs

Who We Are

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• Java

• .NET

• Industry

specific

home-grown

applications

• Web

development

• Mobile

• Cloud-Based

Applications

• Level 1, 2 & 3

Support

• Database & OS

Support

• Functional

support

• Enterprise and

home-grown

applications

• SAP

• Oracle

• CAS

• LIMS

• Web Services/

Interfaces

• Quality

Systems

RSI Practice Areas

Application

Support

Enterprise

Applications

Custom

Development

Business

Intelligence

Quality

Assurance

• Business

Intelligence

• Data

Warehousing

• Reporting and

Analytics

• Dashboards

• ETL

• Functional

Testing

• Mobile Testing

• Test

Automation

• FDA Validation

• Agile,

Exploratory,

Content-driven

Testing

• Test Strategy

Project Management

Business Analysis

Testing, Validation and Quality Assurance Services

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Sample Clients

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https://www.foodlogiq.com/web/guest

http://www.trilliumsoftware.com/home/index.aspx

http://stiefel.com/

http://www.hgsi.com/


The Challenge

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What we often hear:

“We aspire to be

agile.”


A Tale of Two Projects

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It was the best of

times, it was the

worst of times.


The Challenge

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What they mean is:

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Our release cycles are called sprints. We have a project manager called a scrum master. Our status meetings are called standups. We have testers who test code when we are done coding.


Throwing code over the wall

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The result is:

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Mini-waterfall release cycles. Testing seen as a separate team, phase, body of work. Work is not “done” at end of sprint.


QA Can Lead You to Agile

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Your Team’s Not Agile

If You’re Not Doing

Agile Testing


What do I mean by Agile?

Manifesto for Agile Development

Individuals and interactions over processes

and tools

Working software over comprehensive

documentation

Customer collaboration over contract

negotiation

Responding to change over following a plan


What do I mean by agile testing?

• Entire team responsible for quality

• Testing drives development

• Testers involved early and always

• Working software over comprehensive

documentation

• Early automation

• Responding to change over following a plan

• Exploratory testing vs. “checking”

• Roles merge


QA Can Lead the Way


How Agile Testing Can Help

Get to

“done”

Bridge the Gap

Prevent Bugs

Clarify Requirements

• Sprint Zero

• Choose Tools

• Determine Standards, Styles,

• Define Build Processes

• Integrations

• Regressions

• Communications Expectations

• Talk About QA Estimates

• Test Data

• Test Environments

• Define Positive & Negative Acceptance Criteria

• What is your definition of done?


What is your Definition?

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During Each Sprint

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• Running Tested Features

• Test Data

• Test Alongside Developers

• Test Positive & Negative Acceptance Criteria

• Build Regression Tests

• Constant Communication


Test Driven Development

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BDD TDD

ATDD


Test Driven Development

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Given

When

Then

Cucumber cukes.info


Entire team responsible for quality


Exploratory Testing

Learning

Test Design Test Execution


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Test Data Requirements

Testability Test Cases

Usability Environments

Early Automation Question

Risks Integrations

Limits Acceptance Tests

What Does an Agile Tester Do?


What Tools Will You Use?


What Tools Will You Use?

• Avoid excel

• Team visibility

• Dashboards

• Don’t substitute tools for communication


Reporting Test Results

Working software over comprehensive

documentation



http://blogs.atlassian.com/2013/11/7-steps-to-a-beautiful-and-useful-agile-dashboard/



• Where will you track bugs?

• Will you track all bugs?

• How do you log all testing?

• Do you log all testing?


Developers QA Client Consultant

Scrum Master

Team Communication


Team Communication

• QA Runs Demo

• Practice Demo Day Before

• Retrospectives

• Were Estimates realistic

• Were you done?

• What will you do if you were not done


Which Metrics

Customer Satisfaction Velocity

Issues Found in Field Test Cases

# of Features Delivered Value Delivered

Running Tested Features Earned Value Management


Old Metrics

Earned Value Management

• Number of test cases

• Number of bugs

• Number of bugs fixed


How do you start?

Define Done

Training

Tools

Processes


Agile Testing Can Get You to Done

If your code has not fully met

requirements, has not been unit tested,

regression tested by the end of the

sprint,

you are not done!


References

Crispin, Lisa, & Gregory, Janet (2009). Agile Testing. Addison-Wesley Professional. Hendrickson, Elisabeth (2013). Explore It! Reduce Risk and Increase Confidence with Exploratory Testing. The Pragmatic Programmers, LLC. Hanselman, S., & Schwaber, K. (2008, May 6). What is Done? - A Conversation with Scrum Co-Creator Ken Schwaber The Hanselminutes Podcast. Podcast retrieved from http://www.hanselminutes.com/119/what-is-done-a-conversation-with-scrum-co-creator-ken-schwaber

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10/1/2014 39 Changing the IT Outsourcing Experience

Thank You

[email protected] www.linkedin.com/in/jeanneschmidt @Jeanne_Schmidt

mailto:[email protected]

http://www.linkedin.com/in/jeanneschmidt

Your Team’s Not Agile If You’re Not Doing Agile Testing

Technology

agile testing rural

jeanne schmidt rural

domestic sourcing

w16 agile testing

peopletools development

qa manager

outsourcing experience

quality software