Your plan at your fingertips Manage your plan, cut costs and feel confident when you get care with your myHealthPartners online account and the myHP mobile.

Your plan at your fingertipsManage your plan, cut costs and feel confident when you get care with your

myHealthPartners online account and the myHP mobile app

What does my

plan cover?

What are my balances?

FSA, HRA, HSA?How do I

find care?

Confused about managing your health plan?

Your plan made easy

We’re here to help.Use your myHealthPartners online account to manage your plan, cut costs and feel confident when you get care.

Get a myHealthPartners account

Don’t have an account yet? No problem. You can create a myHealthPartners account in a few easy steps

1. Go to healthpartners.com

2. Click on Sign up


Create a myHealthPartners account in a few easy steps

3. Choose the option that best describes you:

•I have HealthPartners insurance

•I get care at HealthPartners clinics

•I have HealthPartners insurance and get care at HealthPartners clinic


Create a myHealthPartners account in a few easy steps

4. Grab your Member ID card and enter your eight-digit Member ID number. If you don’t know it, call HealthPartners Member Services at 800-883-2177

5. Enter your birth date.

6. Choose to verify your identify:• By mail in about a week• Online in five to seven

minutes

Use your myHealthPartners account

I’m all signed up. Now what?Here’s how to log on to your account

1. Go to healthpartners.com

2. Enter your user name and password, then click Log on


Let’s take a tour

Your account has 6 tabs:

• Home

• Find care

• Health records

• Pharmacy

• My plan

• Well-being


Your Home tab

My activity timeline

• See your care history

• See claims and costs

• Get preventive care reminders


Quickly find the care you need

• Search by location

• Search by a doctor’s name or their specialty

• Search by procedure, like knee replacement

AppointmentsMake an appointment at HealthPartners clinic

Your Home tab


My costs and accounts

• Learn how your accounts work

• See all your plan balances at a glance

• See where you’re at with your deductible and out-of-pocket maximum

• See what’s left in your HSA, FSA or HRA

Your Home tab.


Your Find care tab

HealthPartners Clinic tab

• Use this tab to find a HealthPartners clinic or doctor

You’ll also see lower cost care options:

• virtuwell® - 24/7 online care: $0 - $45

• Email your clinic: $0 - $45

• Schedule an E. Visit with your doctor: $0 - $45


Your Find care tabSearch for careUse this tab to search your entire network for a clinic or doctor

Lots of search options:

• Doctor name

• Clinic location

• Search by specialty, like pediatrics

• Search by condition or keyword, like earache

• Or by procedure, like knee replacement


Your Find care tabCompare costsUse this handy tool to compare doctors and procedures by price and quality

Personalized informationYour estimates are specific to your plan, network and factor in your deductible

Get estimates for over 275 procedures


Your Health records tabStay connected• Check your test results • Make and view

upcoming appointments

• Pay a medical bill• Email your care teamHealth records• Manage medical

records for you and your family

• See immunization records

Preventive care• Stay up-to-date with

personalized reminders


Your Pharmacy tabManage your pharmacy needs• Refill a prescription• See your pharmacy

claims and benefits• Find a pharmacy near

youManage pharmacy costs• See if your

prescriptions are covered

• Compare costs with the drug cost calculator

Get support• Get a consultation with

a pharmacy with an RxCheckup

• Email your pharmacist

SAMPLE


Your My plan tab

Your plan details

• Print your Member ID card

• See your claims and explanation of benefits (EOBs)

• Check out details on your benefits and coverage

• See the discounts you’re eligible for

• Find the forms you need

• Get tips for cutting costsChat with us

• Have questions? Chat online with our Member Services team.


Your My plan tab

My spending report*• Click on the spending report

link to view totals by member, claim or account type

ABC Member

ABC Member

ABC Member

Available for members with a HSA, HRA or FSA plan.


Your My plan tabMy costs and accounts*• See all your plan

balances at a glance• See where you’re at

with your deductible and out-of-pocket maximum

• See what’s left in your HSA, FSA or HRA

How do my accounts work?*• Learn how your

accounts work• See real-time

information



Your My plan tab: How my accounts work section

Get answers to commonly asked questions*• Get tips on how your

accounts work• Learn how to submit a

claim for your FSA, HSA or HRA

Real time information*• See what’s left in your

accounts• Learn how many days

you have left to submit a claim




ABC Member

ABC Member

ABC Member

Recent payments and account information*• You have access to

your unique plan information

• See recent payments

Inactive accounts*• Check out inactive

accounts from previous years or employers



Easily track back claims to payments*• Claims• Payments




Your Well-being tab: your path to healthy

Log on to your health and well-being program*

See what discounts you’re eligible for

Get preventive care reminders

Find support through your Employee Assistance Program*

Get tips for healthy eating, exercise and going tobacco free

*Varies by employer group

myHP mobile app

Your plan at your fingertips

View and fax your ID card

Find care

near you*Coming soon

for Android app.

Check your plan balances (deductible, out-of-pocket, HSA and more)

Download the myHP app in the Google Play or

iTunes store

Get preventive

care reminders

Your plan at your fingertips

Make appointments

at HealthPartners

clinics*Coming soon for Android app.

Check your immunization

records

PharmacyRefill your prescriptions


iTunes store

Get test results


iTunes store

Contact usPhone numbers for Member Services, 24/7 CareLineSM service, and your nearest clinic

Your myHealthPartners account

Use the same log on informationWith your myHealthPartners online account and your myHP

mobile app

Your questions answered

How your plan

works

Your coverage and

benefits

Your claims

and EOBs

Finding covered

care

If you have questions about:

Call Member Services 800-883-2177 or the number on the back of your Member ID card or chat with us online


If you should see a doctor

Home treatme

nt options

Medicines you’re taking

Finding covered

care


Call the CareLineSM Service 800-551-085924/7 trusted nurse advice


Your health

care and benefits

How to choose a treatment option


Call HealthPartners Nurse NavigatorSM

program800-883-2177Monday - Friday, 8 a.m. – 5 p.m.


Your pregnanc

y


Call BabyLine phone service800-845-929724/7 trusted advice

Contractions you’re

having

Your new baby

Your plan at your fingertips Manage your plan, cut costs and feel confident when you get care with your myHealthPartners online account and the myHP mobile.

Documents

myhealthpartners account

myhealthpartners account

care tab search

healthpartners clinic

online care

home tab slide

procedures slide

plan wellbeing slide