Safe Food, Great Service, No Empty Seats Your Food Safety Partner!
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Safe Food, Great Service, No Empty Seats
Your Food Safety Partner!
Topic Page
Providing Safe Food 4
Forms of Contamination 11
The Safe Food Handler 24
The Flow of Food: An Introduction 33
The Flow of Food: Purchasing, Receiving and
Storage 39
The Flow of Food: Preparation 45
The Flow of Food: Service 55
Food Safety Management Systems 61
Safe Facilities and Pest Management 65
Cleaning and Sanitizing 69
Frequently Asked Questions 77
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Your Food Safety Partner!
Section 1-Providing Safe Food
Introduction to Food Safety DVD Segment Notes:
Safe Food, Great Service, No Empty Seats
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Your Food Safety Partner!
Section 1-Providing Safe Food
A foodborne illness is a disease transmitted to people
through food.
An illness is considered an outbreak when:
Two or more people have the same symptoms after eating the
same food
An investigation is conducted by state and local regulatory au-
thorities
The outbreak is confirmed by laboratory analysis
Challenges to Food Safety
Time and money
Language and culture
Literacy and education
Pathogens
Unapproved suppliers
High-risk customers
Staff turnover
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Section 1-Providing Safe Food
Cost of a foodborne illness to an operation:
Loss of customers and sales
Loss of reputation
Negative media exposure
Lowered staff morale
Lawsuits and legal fees
Staff missing work
Increased insurance premiums
Unsafe food is the result of contamination-which is the pres-ence of harmful substances in the food. Contaminants come from
pathogens, chemicals or physical objects. They might also come from unsafe practices in your operation. Each contaminant is a danger to food safety. Biological contaminants are responsible for
most foodborne illnesses.
Biological
Chemical
Physical
Biological Contaminants-Pathogens are the greatest threat to food safety. They include certain viruses, parasites, fungi and bac-
teria. Some plants, mushrooms and seafood that carry harmful
toxins (poisons) are also included in this group.
Chemical Contaminants-Foodservice chemicals such as clean-ers, sanitizers and polishes can contaminate food if they are used
incorrectly.
Physical Hazards-Metal Shavings, Staples, Bandages, Glass, Dirt
and Natural Objects (fish bones in a fillet)
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Section 1-Providing Safe Food
Five risk factors for foodborne illness:
1. Purchasing food from unsafe sources.
2. Failing to cook food correctly
3. Holding food at incorrect temperatures
4. Using contaminated equipment
5. Practicing poor personal hygiene
How Food Becomes Unsafe
Time-Temperature Abuse-When food has stayed too long at
temperatures good for pathogen growth which is the tempera-
ture danger zone: 41˚F-135˚F.
Cross-contamination-When pathogens are transferred from
one surface or food to another.
Poor personal hygiene can cause a foodborne illness when
food handlers: fail to wash hands correctly after using the re-stroom; cough or sneeze on food; touch or scratch wounds
and then touch food; work while sick.
Poor Cleaning and Sanitizing-Equipment and utensils are not washed, rinsed and sanitized between uses; Food-contact sur-
faces are wiped cleaned instead of being washed, rinsed and sanitized; wiping cloths are not stored in a sanitizer solution
between uses; sanitizer solution was not prepared correctly.
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Section 1-Providing Safe Food
Food Most Likely to Become Unsafe
Time/Temperature Control Safety food (TCS):
Milk and Dairy Products
Shell eggs (except those treated to eliminate salmonella-such
as pasteurized eggs).
Meat: beef, pork and lamb
Poultry
Fish
Seafood
Baked Potatoes
Heat-treated plant food, such as cooked rice, beans and vege-
tables
Tofu or other soy protein; synthetic ingredients, such as tex-
tured soy protein in meat alternatives
Sprouts and sprout seeds
Sliced melons; cut tomatoes; cut leafy greens
Untreated garlic and oil mixtures
Ready-to-Eat Food
Like TCS food, ready to eat food needs careful handling to pre-
vent contamination.
Do not handle ready to eat food bare handed.
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Section 1-Providing Safe Food
Populations at a High Risk for Foodborne Illnesses
Elderly People
Preschool-age children
People with a compromised immune system
Keeping Food Safe-Focus on these measures: Set up stand-
ard operating procedures that focus on the areas listed below.
Controlling time and temperature
Preventing cross contamination
Practicing personal hygiene
Purchasing from approved, reputable suppliers
Cleaning and sanitizing
Training and Monitoring: Managers must set up standard oper-ating procedures which focus on the measures listed below. Then
they must train their staff on these procedures and monitor them
to make sure the procedures are followed.
Train staff to follow food safety procedures
Provide initial and ongoing training
Provide all staff with general food safety knowledge
Provide job specific food safety training
Retrain staff regularly
Monitor staff to make sure they are following procedures
Document training
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Section 1-Providing Safe Food
Government Agencies:
The Food and Drug Administration (FDA)
U.S. Department of Agriculture (USDA)
Centers for Disease Control and Prevention (CDC)
U.S. Public Health Service (PHS)
Occupational Safety and Health Administration (OSHA)
State and local regulatory authorities
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Your Food Safety Partner!
Section 2-Forms of Contamination
Foodborne Microorganisms, Contamination, Foodborne Ill-
ness and Allergens DVD Segment Notes:
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Section 2-Forms of Contamination
Biological Contamination
Microorganism-small, living organism that can be seen only with
a microscope.
Pathogen-harmful microorganism. Makes people sick when eaten
or produces toxins that cause illness.
Four types of pathogens: Bacteria, Viruses, Parasites and Fungi
Toxin-poison
Common Symptoms of Foodborne Illness:
Diarrhea, Vomiting, Fever, Nausea, Abdominal Cramps and
Jaundice (yellowing of skin and eyes)
Onset times:
Depends on the type of foodborne illness
Can range from 30 minutes to six weeks. How severe the ill-
ness is can vary from mild diarrhea to death.
The “Big Six” Pathogens-Food handlers diagnosed with illness-es from the “Big Six” pathogens cannot work in a foodservice
operation while they are sick.
According to the Food and Drug Administration (FDA), there are over 40 different kinds of bacteria, viruses, parasites and molds
that can occur in food and cause a foodborne illness. Of these, six have been singled out by the FDA. These have been dubbed the
“Big Six” because they are highly contagious and can cause se-
vere illness. The “Big Six” are listed below:
Shigella spp.
Salmonella Typhi
Nontyphoidal Salmonella (NTS)
Shiga toxin-producing Escherichia coli (STEC), also known as
E. coli
Hepatitis A
Norovirus
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Section 2-Forms of Contamination
The “Big Six” pathogens are often found in very high numbers in
an infected person’s feces and can be transferred to food easily. A person does not have to eat much of the pathogen in order to get sick, and the illness is often severe. For this reason, food
handlers diagnosed with illnesses from these pathogens cannot
work in a foodservice operation while they are sick.
Bacteria: Basic Characteristics
Can be found almost everywhere
Cannot be seen, smelled, or tasted
Will grow rapidly if FATTOM conditions are correct
Prevention-Control Time and Temperature
FATTOM-Six conditions bacteria need to grow
Food-Most bacteria need nutrients to survive. TCS food supports
the growth of bacteria better than other types of food.
Acidity-Bacteria grow best in foods that contains little or no acid. pH scale range 0 to 14.0, value of 0 is highly acidic, value of 14 is
highly alkaline, pH of 7 is neutral. Bactria grow best in foods neu-
tral to slightly acidic.
Temperature-Bacteria grow rapidly between 41˚F-135˚F. This
range is know as the Temperature Danger Zone (TDZ). Bacteria growth is limited when food is held above or below the tempera-
ture danger zone.
Time-Bacteria need time to grow. The more time bacteria spend in the Temperature Danger Zone, the greater chance they have
to grow to unsafe levels.
Oxygen-Some bacteria need oxygen to grow, while others grow
without the presence of oxygen.
Moisture-The amount of moisture available in food is called wa-ter activity (aw). The aw scale ranges from 0.0 to 1.0. The higher
the value, the more available moisture in the food.
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Section 2-Forms of Contamination
Four types of bacteria that cause severe illness and are
highly contagious:
Salmonella Typhi lives only in humans. Source-People
People with typhoid fever carry the bacteria in their blood-
stream and intestinal tract.
Eating only a small amount of these bacteria can make a per-
son sick.
The severity of symptoms depends on the health of the person and amount of bacteria eaten. The bacteria are often in a per-
son's feces for weeks after symptoms have ended.
Food Linked with the Bacteria: Ready to eat food and bever-
ages.
Prevention Measures: Exclude food handlers with Salmonella from the operation, wash hands and cook food to minimum
internal temperatures
Nontyphoidal Salmonella– lives in farm animals and people
Many farm animals carry nontyphoidal Salmonella naturally.
Eating only a small amount of these bacteria can make a per-
son sick
The severity of symptoms depends on the health of the person
and the amount of bacteria consumed. The bacteria are often
in the person’s feces for weeks after symptoms have ended
Food linked with the bacteria: Poultry and eggs, meat, milk
and dairy products, and produce
Prevention Measures: Cook poultry and eggs to minimum in-
ternal temperatures. Prevent cross-contamination between poultry and ready to eat food. Keep food handlers who are
vomiting or have diarrhea and have been diagnosed with the
illness out of the operation
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Section 2-Forms of Contamination
Four types of bacteria that cause severe illness and are
highly contagious:
Shigella is found in the feces of humans with the illness. Most illnesses occur when people eat or drink contaminated food or
water
Flies can transfer the bacteria from feces to food
Eating only a small amount can make a person sick.
High levels of the bacteria are often in a person’s feces for
weeks after the symptoms have ended
Food Linked with the Bactria: Food easily contaminated by hands, such as salads containing TCS food (potato, tuna,
shrimp, macaroni, chicken). Food that has made contact with
contaminated water such as produce
Prevention Measures: Exclude food handlers with Shigella
from the operation and those who have diarrhea as well. Wash
hands. Control flies inside and outside the operation
Escherichia coli (E-coli) can be found in the intestines of cattle.
It is also found in infected people.
The bacteria can contaminate meat during slaughtering
Eating only a small amount of the bacteria can make a person
sick
Once eaten, it produces toxins in the intestines, which cause
the illness
The bacteria are often in a person’s feces for weeks after the
symptoms have ended
Food Linked with the Bacteria: Ground beef (raw and under-
cooked) and contaminated produce
Prevention Measures: Exclude food handlers who have diar-rhea or have been diagnosed with a disease from the bacteria. Cook food especially ground beef to minimum internal temper-
atures. Purchase produce from approved reputable suppliers. Prevent cross-contamination between raw meat and ready-to-
eat food
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Section 2-Forms of Contamination
Viruses
Basic Characteristics:
Carried by human beings and animals
Require a living a host to grow
Do not grow in food
Can be transferred through food and remain infectious in food
Foodhandlers diagnosed with an illness from hepatitis A or No-
rovirus must not work in an operation while they are sick
Sources:
Food, water, or any contaminated surface
Typically occur through the fecal-oral routes
Destruction:
Not destroyed by normal cooking temperatures
Good personal hygiene must be practiced when handling food
and food contact surfaces
Quick removal and cleanup of vomit is important
The FDA identified two viruses that are highly contagious and
can cause a severe illness:
Hepatitis A
Norovirus
Food handlers diagnosed with an illness from hepatitis A or
Norovirus must not work in the operation while they are sick.
These two viruses are included in the FDA’s ―Big Six‖ patho-
gens.
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Section 2-Forms of Contamination
Two viruses that are highly contagious and can cause se-
vere illness:
Hepatitis-A is mainly found in the feces of people infected with it. The virus can contaminate water and many other types of
food. The virus is often transferred to food when infected food handlers touch food or equipment with fingers that have feces on
them. Eating only a small amount of the virus can make a person sick. An infected person may not show symptoms for weeks but
can be very infectious and cooking does not destroy hepatitis A.
Food Linked with the Virus: Ready-to-eat food and shellfish
from contaminated water
Prevention Measures: Exclude staff who have been diagnosed with hepatitis A from the operation, those who have jaundice and wash hands. Avoid bare-hand contact with ready-to-eat
food and purchase shellfish from approved, reputable suppli-
ers
Norovirus like hepatitis A, Norovirus is commonly linked with
ready-to-eat food and contaminated water. Norovirus is often transferred to food when infected food handlers touch food or equipment with fingers that have feces on them. Eating only a
small amount of Norovirus can make a person sick. It is vey con-tagious and people become contagious within a few hours after
eating it. The virus is often in a person’s feces for days after
symptoms have ended.
Food Linked with the Virus: Ready-to-eat food and shellfish
from contaminated water.
Prevention Measures: Exclude staff who have been diagnosed
with Norovirus from the operation, those with diarrhea and vomiting as well. Wash Hands and avoid bare-hand contact with ready-to-eat food. Purchase shellfish from approved rep-
utable suppliers
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Section 2-Forms of Contamination
Parasites: Basic Characteristics
Require a host to live and reproduce
Source: Seafood, wild game and food processed with contami-
nated water, such as produce.
Prevention: Purchase from approved reputable suppliers and cook food to minimum internal temperatures. Fish that will be
served raw or undercooked must be frozen correctly by the
manufacturer.
Fungi: Basic Characteristics
Yeasts, molds and mushrooms:
Some molds and mushrooms produce toxins. Throw out moldy food unless mold is a natural part of the food and purchase
mushrooms from approved reputable suppliers
Origin: Naturally occur in certain plants, mushrooms and seafood
Seafood Toxins: Some toxins are naturally associated with cer-
tain plants, mushrooms and seafood. Toxins are a natural part of some fish. Other toxins, such as histamine, are made by patho-
gens on the fish when it is time-temperature abused. This can occur in tuna, bonito, mackerel and mahi mahi. Some fish be-come contaminated when they eat smaller fish that have eaten a
toxin. One of these toxins is the ciguatera toxin. It can be found in barracuda, snapper, grouper and amberjack. Shellfish, such as
oysters, can be contaminated when they eat marine algae that
have a toxin.
Toxins cannot be destroyed by cooking or freezing. The most im-
portant way to prevent a foodborne illness is to purchase plants, mushrooms and seafood from approved reputable suppliers. It is
also important to control time and temperature when handling
raw fish.
Illness: Symptoms and onset times vary with illness and people
will experience illness within minutes.
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Section 2-Forms of Contamination
General Seafood Toxin Symptoms:
Diarrhea or vomiting
Neurological symptoms (tingling in the extremities, reversal of
hot and cold sensations)
Flushing of the face and/or hives
Difficulty breathing
Heart palpitations
Chemical Contaminants: Chemicals can contaminate food if
they are used or stored the wrong way. Cleaners, sanitizers pol-ishes, machine lubricants and pesticides can be risks. Also includ-
ed are deodorizers, first-aid products, health and beauty prod-
ucts, such as hand lotions or hairsprays.
Certain types of kitchenware and equipment can be risks for chemical contamination. These include items made from pewter,
copper, zinc and some types of painted pottery. These materials are not food grade and can contaminate food. This is especially
true when acidic food, such as tomato sauce, is held in them.
Symptoms: Vary depending on the chemical consumed. Most
illnesses occur within minutes. Vomiting and diarrhea are typical.
If an illness is suspected, call the emergency number in your area
and the Poison Control number. Consult the chemical’s Safety Data Sheet (SDS), which contains important safety information
about the chemical.
Prevention: Only handle food with equipment and utensils ap-
proved for foodservice use. Make sure the manufacturer’s labels on original chemical containers are readable. Keep SDS current, and make sure they are accessible to staff at all times. Follow the
manufacturer’s directions and local regulatory requirements when
throwing away chemicals.
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Section 2-Forms of Contamination
Physical Contaminants: Food can become contaminated when
objects get into it. It can also happen when natural objects are
left in food like bones in a fish fillet or fruit pits of some sort.
Symptoms:
Mild to fatal injuries are possible
Cuts, dental damage and chocking
Bleeding and pain
Prevention:
Purchase food from approved, reputable suppliers
Closely inspect food received
Take steps to prevent physical contamination, including prac-
ticing good personal hygiene
Deliberate Contamination of Food: We must take steps to
stop people who are actually trying to contaminate our food. This may include terrorists or activists, disgruntled current or former
staff, vendors or competitors. The best way to protect food is to make it as difficult as possible for someone to tamper with it. For this reason, a food defense program should deal with the points
in your operation where food is at risk.
The FDA has created a tool that can be used to develop a food defense program. It is based on the acronym A.L.E.R.T. It can be used to help you identify the points in your operation where food
is at risk.
Assure Make sure products received are from safe sources
Look Monitor the security of products in the facility
Employees Know who is in your facility
Reports Keep information related to food defense accessible
Threat Develop a plan for responding to suspicious activity
or a threat to the operation
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Section 2-Forms of Contamination
Responding to a Foodborne-Illness Outbreak
Gather information
Notify authorities
Segregate product
Document information
Identify staff
Cooperate with authorities
Review procedures
Food Allergens: A protein in a food or ingredient some people are sensitive to. These proteins occur naturally and when enough
of an allergen is eaten, an allergic reaction can occur
Allergy symptoms: Depending on the person, an allergic reac-
tion can happen just after the food is eaten or several hours lat-er. This reaction could include some or all of the symptoms listed
below:
Nausea
Wheezing or shortness of breath
Hives of itchy rashes
Swelling on the body, including the face, eyes, hands or feet
Vomiting and/or diarrhea
Abdominal pain
Allergic reactions: Initially symptoms may be mild, but they can become serious quickly. In severe cases, anaphylaxis-a se-
vere allergic reaction that can lead to death may result. If a cus-tomer is having an allergic reaction to food, call the emergency
number in your area.
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Section 2-Forms of Contamination
Common food allergens: Many food items can cause an aller-
gic reaction. You and your staff must be aware of the most com-mon food allergens and the menu items that contain them. The food items listed below are responsible for the majority of food
allergies and can cause severe allergic reaction:
Milk
Eggs
Fish
Crustacean shellfish, including lobster, shrimp and crab
Wheat
Soy
Peanuts
Tree nuts, such as almonds, walnuts and pecans
Prevent Allergic Reactions: Your staff should be able to tell
customers about menu items that contain potential allergens. At a minimum, have one person available to answer customers’
questions about menu items. When they say they have a food al-
lergy, your staff should take it seriously
Service staff should:
Describe how the dish is prepared
Identify ingredients
Suggest simple menu items
Hand-deliver food to customers with food allergies
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Section 2-Forms of Contamination
Kitchen Staff: Staff should make sure that food allergens are
not transferred from food containing an allergen to the food served to the customer. This is called cross-contact. Cooking dif-
ferent types of food in the same fryer oil can cause cross-contact.
Some Examples of Cross contact:
Shrimp allergens could be transferred to the chicken being fried
in the same oil
Putting food on surfaces that have touched food allergens, such
as putting chocolate chip cookies on the same parchment paper that was used for peanut butter cookies can transfer some of the
peanut allergen
Avoid Cross-contact: Wash, rinse and sanitize cookware, uten-
sils and equipment after handing a food allergen. For example, the tongs used to sauté a dish containing slivered almonds are
then washed, rinsed and sanitized before being reused. Label food packaged on-site for retail sale. Name all food allergens on
the label and follow any additional labeling requirements.
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Section 3-The Safe Food Handler
Personal Hygiene DVD Segment Notes:
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Section 3-The Safe Food Handler
How Food Handlers Can Contaminate Food
With some illnesses, a person may infect others before showing any
symptoms. For example, a person could spread hepatitis A for weeks
before having any symptoms.
With other illnesses, a person may infect others for days or even
months after symptoms are gone. Norovirus can be spread for days af-
ter symptoms have ended.
Some people carry pathogens and infect others without ever getting
sick themselves. These people are called carriers. The bacteria Staphy-
lococcus aureus (Staph Infection) is carried in the nose of 30-50 percent
of healthy adults. About 20-35 percent of healthy adults carry it on their
skin. Food handlers transfer this type of bacteria to food when they
touch the infected areas of their bodies and then touch food without
washing their hands.
Food handlers can contaminate food when they:
Have a foodborne illness
Have wounds that contain a pathogen
Sneeze or cough
Have contact with a person who is sick
Touch anything that may contaminate their hands and don’t wash
them
Have symptoms such as diarrhea, vomiting or jaundice (a yellowing
of the eyes or skin)
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Section 3-The Safe Food Handler
How Food Handlers Can Contaminate Food
Actions that can contaminate food: People often do things that can
spread pathogens without knowing it. To avoid causing a foodborne ill-
ness, food handlers must pay close attention to what they do with their
hands and avoid actions such as:
Scratching the scalp
Running fingers through hair
Wiping or touching the nose
Rubbing an ear
Touching a pimple or infected wound
Wearing a dirty uniform
Coughing or sneezing into the hand
Spitting in the operation
Managing a Personal Hygiene Program: Don’t underestimate your
role in a personal hygiene program. You have many responsibilities to
help make the program work. Some of these are listed below:
Creating personal hygiene policies
Training food handlers on personal hygiene policies and retraining
them regularly
Modeling correct behavior at all times
Supervising food safety practices
Revising personal hygiene policies when laws or science change
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Section 3-The Safe Food Handler
How to Wash Hands (should take at least 20 seconds)
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Section 3-The Safe Food Handler
When to Wash Hands
Food handlers must wash their hands before they start work and
after:
Using the restroom
Handling raw meat, poultry and seafood (before and after)
Touching their hair, face or body
Sneezing, coughing or using a tissue
Eating, drinking, smoking, chewing gum or tobacco
Handling chemicals that might affect food safety
Food handlers must wash their hands after:
Taking out the garbage
Clearing tables or busing dirty dishes
Touching clothing or aprons
Handling money
Leaving and returning to the kitchen/prep area
Handling service animals or aquatic animals
Touching anything else that may contaminate hands
Hand Antiseptics:
Liquids or gels used to lower the number of pathogens on skin.
Must comply with FDA and CFR standards.
Should be used only after handwashing.
Must NEVER be used in place of handwashing.
Should be allowed to dry before touching food or equipment.
Hand Care Requirements for Food Handlers:
Keep fingernails short and clean.
Do not wear false nails.
Do not wear nail polish.
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Section 3-The Safe Food Handler
Infected Wounds or Cuts:
Contain pus
Must be covered to prevent pathogens from contaminating food and
food-contact surfaces
How a wound is covered depends on where it is located:
Cover wounds on the hand or wrist with an impermeable cover
(bandage or finger cot) and then use a single use glove
Cover wounds on the arm with an impermeable cover, such as a
bandage
Cover wounds on other parts of the body with a dry, tight-fitting
bandage
Single-use Gloves:
Should be used when handling ready-to-eat food. Exceptions: when
washing produce and when handling ready-to-eat ingredients for a
dish that will be cooked to the correct temperature.
Must never be used in place of handwashing
Must never be washed and reused
Must fit correctly
How to Use Gloves:
Wash hands before putting gloves on when starting a new task
Select the correct glove size
Hold gloves by the edge when putting them on
Once gloves are on, check for rips or tears
Never blow into gloves
Never roll gloves to make them easier to put on
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Section 3-The Safe Food Handler
When to Change Gloves:
As soon as they become dirty or torn
Before beginning a different task
After an interruption, such as taking a phone call
After handling raw meat, seafood or poultry and before handling
ready-to-eat food
Work Attire- Food handlers must:
Wear a clean hat or other hair restraint
Wear clean clothing daily
Remove aprons when leaving food preparation areas
Remove jewelry from hands and arms before prepping food or when
working around prep areas
Eating, Drinking, Smoking and Chewing Gum or Tobacco
Food Handlers must not:
Eat, drink, smoke or chew gun or tobacco
When:
Prepping or serving food
Working in prep areas
Working in areas used to clean utensils and equipment
Handling Staff Illnesses:
If: The food handler has a sore throat with a fever
Then: Restrict the food handler from working with or around food. Ex-
clude the food handler from the operation if you primarily serve a high
risk population. A written release from a medical practitioner is required
before returning to work.
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Section 3-The Safe Food Handler
If: The food handler has at least one of these symptoms.
Vomiting
Diarrhea
Then: Exclude the food handler from the operation. Before returning to
work, food handlers who vomited or had diarrhea must meet one of the-
se requirements. Have had no symptoms for at least 24 hours or have
a written release from a medical practitioner.
If: The food handler has jaundice
Then: Food handlers with jaundice must be reported to the regulatory
authority. Exclude food handlers who’ve had jaundice for less than 7
days from the operation. Food handlers must have a written release
from a medical practitioner and approval from the regulatory authority
before returning to work.
If: The food handler is vomiting or has diarrhea and has been diagnosed
with an illness caused by one of these pathogens.
Norovirus
Shigella spp.
Nontyphoidal Salmonella
Shiga toxin-producing E. coli
Then: Exclude the food handler from the operation. Work with the food
handler’s medical practitioner and/or the local regulatory authority to
decide when the person can go back to work.
If: The food handler has been diagnosed with an illness caused by one
of these pathogens.
Hepatitis A
Salmonella Typhi
Then: Exclude the food handler from the operation. Work with the food
handler’s medical practitioner and/or the local regulatory authority to
decide when the person can go back to work.
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Section 3-The Safe Food Handler
Handling Staff Illnesses:
Keys to Remember:
The water temperature for food handlers to wash their hands should be
100˚F.
The total time for food handlers to wash their hands should be a mini-
mum of 20 seconds.
The total time for food handlers to scrub their hands and arms should
be a minimum of 10-15 seconds.
Hair restraints should be used by food handlers with long hair.
Fecal-oral routes are one of the primary methods viruses spread.
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Section 4-The Flow of Food: An Introduction
The Flow of Food DVD Segment Notes:
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Section 4-The Flow of Food: An Introduction
Clean and sanitize all work surfaces, equipment and utensils after
each task.
Prepare raw meat, fish and poultry at different times than ready-
to-eat food (when using the same prep table).
Food held in the range of 41˚F and 135˚F has been time and
temperature abused.
Preventing Time-Temperature Abuse: Most foodborne illness-es happen because TCS food has been time-temperature abused.
Remember, TCS food has been time-temperature abused any time it remains between 41˚and 135˚F. This is called the temper-
ature danger zone because pathogens grow in this range. Patho-
gens grow faster between 70˚F and 125˚F.
Food is being temperature abused whenever it is handled in the following ways: Cooked to the wrong internal temperature,
cooled or reheated incorrectly
The longer food stays in the temperature danger zone, the more time pathogens have to grow. To keep food safe, you must re-duce the time it spends in this temperature range. If food is held
in this range for four or more hours, you must throw it out.
Avoid time-temperature abuse:
Monitor time and temperature
Make sure the correct kinds of thermometers are available
Regularly record temperatures and the times they are taken
Minimize the time that food spends in the temperature danger
zone
Take corrective actions if time-temperature standards are not
met
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Section 4-The Flow of Food: An Introduction
Monitoring Time and Temperature
Bimetellic stemmed thermometer:
Thermocouples and thermistors:
Measure temperature through a metal probe
Display temperatures digitally
Come with interchangeable probes
-Immersion probe
-Surface probe
-Penetration probe
-Air probe
Have a sensing area on the tip of the probe
Infrared (laser) thermometers:
Used to measure the surface temperature of food and equipment
Hold as close to the food or equipment as possible
Remove anything between the thermometer and the food, food
package or equipment
Follow the manufacturers’ guidelines
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Section 4-The Flow of Food: An Introduction
Time-temperature indicators (TTI):
Monitor both time and temperature
Are attached to packages by the supplier
A color change appears on the device when time-temperature
abuse has occurred
Maximum registering tape:
Indicates the highest temperature reached during use
Used when temperature readings cannot be continuously ob-
served
General Thermometer Guidelines:
Wash, rinse, sanitize and air dry thermometers before and af-
ter using them.
Calibrate them before each shift to ensure accuracy.
Thermometers used to measure the temperature of food
should be accurate to +/-2˚F.
Only use glass thermometers if they are enclosed in shatter-
proof casing.
Insert the thermometer stem or probe into the thickest part of
the product (usually the center)
Take more than one reading in different spots.
Wait for the thermometer reading to steady before recording
the temperature.
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Section 5-The Flow of Food: Purchasing, Receiving and
Storage Notes
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Section 5-The Flow of Food: Purchasing, Receiving and
Storage
General Purchasing and Receiving Principles
Purchase food from approved, reputable suppliers: Food must be purchased from approved, reputable suppliers. These
suppliers have been inspected and can show you an inspection report. They also meet all applicable local, state and federal laws. This applies to all suppliers in the supply chain. Your operations
chain can include growers, shippers, packers, manufacturers, dis-
tributors (trucking fleets and warehouses), and local markets.
Develop a relationship with suppliers, and get to know their food
safety practices. Consider reviewing their most recent inspection reports. These reports can be from the U.S. Department of Agri-culture (USDA), the Food and Drug Administration (FDA) or a
third-party inspector. They should be based on Good Manufactur-
ing Practices (GMP) or Good Agricultural Practices (GAP).
Receiving principles: Make specific staff responsible for receiv-
ing. Provide staff with the tools they need, including a list of items ordered, thermometers and scales. Then make sure enough
trained staff are available to receive and inspect food items promptly. This starts by visually inspecting delivery trucks for signs of contamination. It continues with visually inspecting the
food items and checking to make sure they have been received at the correct temperatures. Once inspected, food items must be
stored as quickly as possible in the correct areas. This is especial-
ly true for refrigerated and frozen items.
Key drop deliveries: Supplier is given after-hour access to the operation to make deliveries. Deliveries must meet the criteria
listed below:
Be inspected upon arrival at the operation
Be from an approved source
Have been placed in the correct storage location to maintain
the required temperature
Have been protected from contamination in storage
Is not contaminated
Is honestly presented
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Section 5-The Flow of Food: Purchasing, Receiving and
Storage
General Purchasing and Receiving Principles
Rejecting deliveries: Occasionally, you may be able to recondi-tion and use items that would have been rejected and other time
you may have to reject an item. Then:
Separate rejected items from accepted items
Tell the delivery person what is wrong with the item
Get a signed adjustment or credit slip before giving the reject-
ed item to the delivery person
Log the incident on the invoice or receiving document
Recalls:
Identify the recalled food items
Remove the item from inventory, and place it in a secure and
appropriate location
Store the item separately from food, utensils, equipment, lin-
ens and single use items
Label them in a way that will prevent them from being placed
in inventory
Inform staff not to use the product
Refer to the vendor’s notification or recall notice to determine
what to do with the item
Time-temperature Control:
Food held in the range of 41˚ F and 135˚ F has been time-
temperature abused.
41˚ F and 135˚ F is the Temperature Danger Zone
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Section 5-The Flow of Food: Purchasing, Receiving and
Storage
Temperature criteria for deliveries:
Cold TCS food: Receive at 41˚F or lower unless otherwise
specified
Live Shellfish: Receive oysters, mussels, clams and scallops at an air temperature of 45˚F and an internal temperature no
greater than 50˚F. Once received the shellfish must be cooled
to 41˚F or lower in four hours
Shucked shellfish: Receive 45˚F or lower. Cool the shellfish
to 41˚F or lower in four hours
Shell Eggs: Receive at an air temperature of 45˚F or lower
Milk: Receive at an air temperature of 45˚ F or lower. Cool
the milk to 41˚F or lower in four hours
Hot TCS food: Receive at 135˚F or higher.
Frozen food: Receive frozen solid and free of ice crystals
Required documents:
Shellfish must be received with shellstock identification tags:
Tags indicate when and where the shellfish were harvested
Must be kept on file for 90 days from the date the last shell-
fish was used from its delivery container
Fish that will be eaten raw or partially cooked:
Documentation must show the fish was correctly frozen before
being received.
Keep documents for 90 days from the sale of the fish
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Section 5-The Flow of Food: Purchasing, Receiving and
Storage
Reject packaged item with:
Tears, holes or punctures in packaging; reject cans with swol-
len ends, rust or dents
Bloating or leaking (ROP food)
Broken cartons or seals
Dirty or discolored packaging
Leaks, dampness or water stains
Signs of pest or pest damage
Expired use-by/expiration dates
Evidence of tampering
Accessing food quality:
Appearance: Reject food that is moldy or has an abnormal
color
Texture- Reject meat, fish or poultry if: It is slimy, sticky or
dry or it has soft flesh that leaves an imprint when touched
Odor: Reject food with an abnormal or unpleasant odor
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Section 5-The Flow of Food: Purchasing, Receiving and
Storage
Labeling food packaged on-site for retail sale:
Common name of the food or a statement clearly identifying it
If the item contains two or more ingredients, list the ingredi-
ents in descending order by weight
List of artificial colors and flavors in the food including
chemical preservatives
Name and place of business or the manufacturer, packer,
or distributor
Source of each major food allergen contained in the food
Date marking:
Ready-to-eat TCS food must be marked if held for longer than
24 hours
Date mark must indicate when the food must be sold, served,
or thrown out
Ready-to-eat TCS food can be stored for only seven days if it
is held at 41°F (5°C) or lower
Temperatures:
Store TCS food at an internal temperature of 41°F (5°C) or
lower or 135°F (57°C) or higher
Store frozen food at temperatures that keep it frozen
Make sure storage units have at least one air temperature
measuring device; it must be accurate to +/- 3°F or +/- 1.5°C
Place the device in the warmest part of refrigerated units, and
the coldest part of hot-holding units
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Section 5-The Flow of Food: Purchasing, Receiving and
Storage
Storage:
Rotate food to use the oldest inventory first: One way to rotate
products is to follow FIFO (First In-First Out).
Store items with the earliest use-by or expiration dates in
front of items with later dates.
Store all food items in designated storage areas. Away from
walls and at least six inches off the floor.
Store single use items (sleeve of single-use cups, single use
gloves) in original packaging.
Store food in containers intended for food
Use containers that are durable, leak proof and able to be
sealed or covered
Never use empty food containers to store chemicals, Never
put food in empty chemical containers
Keep all storage areas clean and dry
Clean up spills and leaks immediately
Clean dollies, carts, transporters and trays often
Store food in containers that have been cleaned and sanitized
Store dirty linens in clean, nonabsorbent containers or washa-
ble laundry bags
Wrap or cover food
Store raw meat, poultry and seafood separately from ready-to
-eat food
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Section 5-The Flow of Food: Purchasing, Receiving and
Storage
Storage:
Store all items in designated storage areas away from walls and at least
six inches off the floor.
Preventing cross-contamination
Store food items in the following top-to
-bottom order:
A. Ready to eat food
B. Seafood
C. Whole cuts of beef and pork
D. Ground meat and ground fish
E. Whole and ground poultry
This storage order is based on the minimum internal cooking tempera-
ture of each food.
Food should be stored in a clean, dry location away from dust and
other contaminants. To prevent contamination, NEVER store food
in the areas listed below:
Locker rooms or dressing rooms
Restrooms or garbage rooms
Mechanical rooms
Under unshielded sewer lines or leaking water lines
Under stairwells
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Section 6-The Flow of Food: Preparation
Preparing, Cooking and Serving DVD Segment Notes:
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Section 6-The Flow of Food: Preparation
Present food honestly– Food must be offered to customers in a way that does not mislead or misinform them. Customers must be able to judge the true appearance, color and quality of food.
Do NOT use the following to misrepresent the appearance of food.
-Food additives or color additive
-Colored overwraps
-Lights
Food not presented honestly must be thrown out
Corrective actions-Food that has become unsafe must be thrown out unless it can be reconditioned. All food, especially ready-to-eat-food must be thrown out in the situations listed be-low:
When it is handled by staff who have been restricted or ex-cluded from the operation due to illness.
When it is contaminated by hands or bodily fluids from the nose or mouth.
When it has exceeded the time and temperature requirements designed to keep food safe.
Sometimes food can be restored to a safe condition. This is called reconditioning. For example, a hot food that has been held at the correct temperature may be reheated if it has not been in the temperature danger zone for more than two hours.
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Section 6-The Flow of Food: Preparation
The four best ways to thaw food safely:
In a refrigerator. Thaw food in a refrigerator at 41˚F or lower to keep dangerous microorganisms from growing. Plan ahead when thawing large items such as turkeys-they can take several days to thaw.
Under running water. Thaw food submerged under running water at a temperature of 70˚F or lower. The water flow must be strong enough to wash food particles into the overflow drain.
In a microwave oven. You can safely thaw food in a microwave oven if the food will be cooked immediately. Large items such as roasts or turkeys may not thaw well in a microwave.
As part of the cooking process. You can thaw food as part of the cooking process. For example, when you cook frozen hamburger patties on the grill, you thaw the hamburgers and then cook them to a minimum internal temperature of 155˚F for 15 seconds all in one step.
Eggs and egg mixtures-Pooled eggs are eggs that are cracked open and combined in a container. Egg dishes requiring little of no cooking include: Caesar salad dressing, Hollandaise sauce, tiramisu and mousse. Use pasteurizes eggs or egg products when serving raw or undercooked dishes to high-risk populations.
Handle pooled eggs (if allowed) with care.
-Cook promptly after mixing or store at 41˚F or lower
-Clean and sanitize containers between batches
Consider using pasteurized shell eggs or egg products when prep-ping dishes that need little or no cooking.
Eggs for high-risk populations:
Use pasteurized shell eggs if eggs will be pooled
Use pasteurized eggs or egg products when serving raw or under-cooked dishes.
-Unpasteurized shell eggs can be used if the dish will be cooked all the way through such as omelets or cakes.
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Section 6-The Flow of Food: Preparation
Salads containing TCS food– Chicken, tuna, egg, pasta and
potato salads have all been involved in foodborne-illness out-breaks. These salads are not usually cooked after preparation. This means you do not have a chance to reduce pathogens, such
as Staphylococcus aureus, that may have gotten into the salad. Leftover TCS food such as pasta, chicken and potatoes can be
used only it has been cooked, held and cooled correctly. Throw out leftover food held at 41˚F or lower after seven days. Check
the use-by date before using stored food items.
Make sure leftover TCS ingredients such as pasta, chicken or
potatoes have been handled safely by ensuring they were:
-Cooked, held and cooled correctly
-Stored for seven days or less at 41˚F or lower
Ice-Make ice from water that is safe to drink-potable-. Never use ice as an ingredient if it was used to keep food cold. For example, if ice is used to cool food on a salad bar, it cannot then be used in drinks.
NEVER use ice an ingredient if it was used to keep food cold.
Transfer ice using clean and sanitized containers and scoops.
NEVER hold ice in containers that held chemicals or raw meat, sea-food of poultry.
Store ice scoops outside ice machines in a clean protected location.
NEVER use a glass to scoop ice or touch ice with hands.
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Section 6-The Flow of Food: Preparation
Preparation Practices That Have Special Requirements
Variance-A document issued by your regulatory authority (health department) that allows a regulatory requirement to be
waived or changed. When applying for a variance, your regulato-ry authority may require you to submit a HACCP plan. The plan must account for any food safety risks related to the way plan to
prep the food item.
You need a variance if prepping food in these ways:
Packaging fresh juice on-site for sale at a later time, unless
the juice has a warning label
Smoking food to preserve it but not to
enhance flavor
Using food additives or components to preserve or alter food
so it no longer needs time and temperature control for safety
Curing food
Packaging food using a reduced-oxygen packaging (ROP)
method
Sprouting seeds or beans
Offering live shellfish from a display tank
Custom-processing animals for personal use (i.e. dressing a
deer)
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Section 6-The Flow of Food: Preparation
After working so hard to prepare your food, make sure you cook it to
the correct minimum internal temperature to reduce dangerous microor-
ganisms and pathogens to safe levels. Use a thermometer to verify final
cooking temperatures.
Food Item Minimum Cooking Temperature
Poultry (including whole or ground
chicken, turkey, and duck)
165˚F for 15 seconds
Stuffing made with potentially
hazardous ingredients
Stuffed meat, fish, poultry, and
pasta
165˚F for 15 seconds
Dishes containing potentially hazard-
ous ingredients
Previously cooked ingredients:
165˚F for 15 seconds; cook raw in-
gredients to their required minimum
internal temperatures.
Ground, chopped or minced meat
and seafood
155˚F for 15 seconds
Injected Meats 155˚F for 15 seconds (brined hams
and flavor injected roasts)
Pork, beef, veal and lamb Steaks, Chops: 145˚F for 15 seconds.
Roasts: 145˚F for 4 minutes
Fish 145˚F for 15 seconds
Eggs for immediate service 145˚F for 15 seconds
Eggs to be hot held 155˚F for 15 seconds
Fruits, vegetables, grains (rice, pas-
ta), and legumes (beans, refried
beans) that will be hot held for ser-
vice.
135˚
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Section 6-The Flow of Food: Preparation
Minimum Internal Cooking Temperature (Roasts):
145˚F for four minutes
Roasts of pork, beef, veal and lamb
Alternate cooking times/temperatures
-130˚F 112 Minutes
-131˚F 89 Minutes
-133˚F 56 Minutes
-135˚F 36 Minutes
-136˚F 28 Minutes
-138˚F 18 Minutes
-140˚F 12 Minutes
-142˚F 8 Minutes
-144˚F 5 Minutes
Minimum internal cooking temperature for TCS food in a micro-
wave:
165˚F
Meat
Seafood
Poultry
Eggs
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Section 6-The Flow of Food: Preparation
Cooking Food In A Microwave:
Cover food to prevent drying.
Cook food to 165˚F.
Rotate or stir food halfway through cooking.
Take food’s temperature and let stand for two minutes after cooking.
These are minimum internal temperatures to keep food safe. Some jurisdictions and/or your company may have raised the internal temperature standards higher than the temperatures we discuss. If so, great! Check with your health inspector if you have questions about the minimum internal temperatures in your area.
Partial Cooking During Preparation-If partially cooking meat,
seafood, poultry or eggs or dishes containing these items:
Never cook the food longer than 60 minutes during initial
cooking
Cool the food immediately after initial cooking
Freeze or refrigerate the food after cooling it
Heat the food to its required minimum internal temperature
before selling or serving it
Cool the food if it will not be served immediately or held for
service
Consumer Advisories– If you include raw or undercooked TCS
items, you must:
Note it on the menu next to the items
Asterisk the item
Place a footnote at the menu bottom indicating the item is raw
or undercooked, or contains raw or undercooked ingredients
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Section 6-The Flow of Food: Preparation
Advise customers who order this food item of the in-
creased risk of foodborne illness
Post a notice in the menu
Provide this information using brochures, table tents or signs
The FDA advises against offering the items listed below on a
children’s menu if they are raw or undercooked:
Meat
Poultry
Seafood
Eggs
Operations that serve high-risk populations, Never serve:
Raw seed sprouts
Raw or undercooked eggs, meat or seafood
Over-easy eggs
Raw oysters on the half shell
Rare hamburgers
Safely Cooling Cooked Food
If you place hot food in your refrigerator before cooling the food items
you will be in danger of placing all your food items in the Temperature
Danger Zone (41˚F to 135˚F).
The first step in the cooling process: Reduce the quantity or size of
the food you are cooling by dividing large food items into smaller
portions.
Cool cooked food from 135˚F to 70˚F within two hours, and
from 70˚F to 41˚F or lower in the next four hours. The entire
process is a total of six hours.
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Section 6-The Flow of Food: Preparation
How You Can Cool Food:
Place food in ice-water baths and stir regularly.
Stir the food with an ice paddle
Place food in a blast chiller or a tumble chiller
Reheating Food
Food reheated for immediate service:
Can be reheated to the items minimum internal temperature if
it is was cooked and cooled correctly.
Food Reheated for hot-holding
Reheat food to an internal temperature of 165˚F for fifteen
seconds within two hours.
If the food has not reached 165˚F for fifteen seconds with-
in two hours, it must be thrown out.
Reheat commercially processed and packaged ready-to-eat
food to an internal temperature of at least 135˚F
Guidelines for Holding Food
Hold TCS food at the correct temperature
Hot food 135˚/Cold Food 41˚
Check temperatures at least every four hours
Throw out food not at 41˚F or lower.
Check temperatures every two hours to leave time for cor
rective action
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Section 7-The Flow of Food-Service Notes:
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Section 7-The Flow of Food: Service
Guidelines for Holding Food
Food covers and sneeze guards:
Cover food and install sneeze guards to protect food from con-
taminants
-Covers protect food from contamination and help maintain
food temperatures
Temperature:
Hold TCS food at the correct temperature
-Hot food: 135˚F or higher, this will prevent pathogens
such as Bacillus cereus from growing to unsafe levels
-Cold food: 41˚F or lower, this will prevent pathogens such
as Staphylococcus aureus from growing to unsafe levels
Check temperatures at least every four hours
-Throw out cold food not at 41˚F or lower
-Throw out hot food not at 135˚F or higher
-Check temperatures every two hours to leave time for
corrective action
NEVER use hot-holding equipment to reheat food unless it’s
designed for it
-Reheat food correctly, and then move it into a hot holding
unit
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Section 7-The Flow of Food: Service
Holding Food Without Temperature Control-If your operation
displays or holds TCS food without temperature control, it must do so under certain conditions. The conditions for holding cold food are different from those for holding hot food. Before using
time as a method of control, check with your local regulatory au-
thority for specific requirements.
Cold food can be held without temperature control for up to six
hours if:
It was held at 41°F (5°C) or lower before removing it from re-
frigeration
It does not exceed 70°F (21°C) during service
Throw out food that exceeds this temperature
It has a label specifying
Time it was removed from refrigeration, time it must be
thrown out
It is sold, served, or thrown out within six hours
Hot food can be held without temperature control for up to four
hours if:
It was held at 135°F (57°C) or higher before removing it from
temperature control
It has a label specifying when the item must be thrown out
It is sold, served, or thrown out within four hours
Prevent contamination when serving food:
Wear single-use gloves whenever handling ready-to-eat food
-As an alternative use spatulas, tongs, deli sheets or other
utensils
Use clean and sanitized utensils for serving
-Use separate utensils for each food
-Clean and sanitize utensils after each task
-Clean and sanitize utensils at least every four hours
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Section 7-The Flow of Food: Service
Prevent contamination when serving food:
Store serving utensils correctly between uses
-On a clean and sanitized food contact surface
-In the food with the handle extended above the container rim
Preset Tableware-Table settings do not need to be wrapped or covered if extra settings meets these requirements:
They are removed when guests are seated.
If they remain on the table, they are cleaned and sanitized af-ter guests have left.
Re-serving Food-You must protect condiments from contamina-tion. Serve them in their original containers or in containers de-signed to prevent contamination. Offering condiments in individu-al packets or portions can also keep them safe. Never re-serve uncovered condiments. Do not combine leftover condiments with fresh ones. Throw away opened portions or dishes of condiments after serving them to customers. Salsa, butter, mayonnaise and ketchup are examples. Change linens used in bread baskets after each customer.
NEVER re-serve:
Food returned by one customer to another customer
Uncovered condiments
Uneaten bread
Plate garnishes
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Section 7-The Flow of Food: Service
Self-Service Areas
Prevent time-temperature abuse and contamination:
Use sneeze guards
-Must be located 14‖ above the counter
-Must extend 7‖ beyond the food
Identify all food items
-Label food
-Place salad dressing names on ladle handles
Food can also be protected by placing it in display cases or by packaging it in a way that will protect it from contamination.
Whole raw fruits and vegetables and nuts in the shell that re-quire peeling or hulling before eating do not require the pro-tection measures discussed above.
Keep hot food at 135˚F or higher
Keep cold food at 41˚F or lower
Keep raw meat, fish and poultry separate from ready-to-eat food.
Do NOT let customers refill dirty plates or use dirty utensils at self-service areas.
Stock food displays with the correct utensils for dispensing food.
Do NOT use ice as an ingredient if it was used to keep food or beverages cold.
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Section 7-The Flow of Food: Service
Off-Site Service-Delays from the point of preparation to the point of service increase the risk that food will be exposed to con-tamination or time-temperature abuse. At the service site, use appropriate containers or equipment to hold food at the correct temperature. Check internal food temperatures. If containers or delivery vehicles are not holding food at the correct temperature, reevaluate the length of the delivery route or the efficiency of the equipment being used.
When delivering food off-site:
Use insulated, food grade containers designed to stop food from mixing, leaking or spilling.
Clean the inside of delivery vehicles regularly.
Check internal food temperatures.
Label food with a use-by date and time, and reheating and service instructions.
Make sure the service site has the correct utilities.
-Safe water for cooking, dishwashing and handwashing
-Garbage containers stored away from food-prep, storage and serving areas
Store raw meat, poultry, seafood and ready-to-eat items sep-arately.
To keep vended food safe:
Check product shelf life daily.
-Refrigerated food prepped on-site and not sold in seven days must be thrown out
Keep TSC food at the correct temperature.
Dispense TCS food in its original container.
Wash and wrap fresh fruit with edible peels before putting it in the machine.
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Section 8-Food Safety Management Systems-Notes:
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Section 8-Food Safety Management Systems
Food Safety Management Systems– A group of practices and
procedures intended to prevent foodborne illness by actively con-
trolling the risks and hazards throughout the flow of food.
Foundation of a food safety management system:
-Personal hygiene program
-Food safety training programs
-Supplier selection and specification program
-Quality control and assurance program
-Cleaning and sanitation program
-Standard operating procedures (SOPs)
-Facility design and equipment maintenance program
-Pest control program
Active Managerial Control
Focuses on controlling the five most common risk factors for foodborne
illness:
1. Purchasing food from unsafe sources
2. Failing to cook food adequately
3. Holding food at incorrect temperatures
4. Using contaminated equipment
5. Practicing poor personal hygiene
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Section 8-Food Safety Management Systems
There are many ways to achieve active managerial control
in the operation:
Training programs
Manager supervision
Incorporation of standard operating procedures (SOPs)
HACCP
These are critical to the success of active managerial con-
trol:
Monitoring critical activities in the operation
Taking the necessary corrective action when required
Verifying that the actions taken control the risks factors
The HACCP (Hazard Analysis Critical Control Point) ap-
proach:
HACCP is based on identifying significant biological, chemical,
or physical hazards at specific points within
a product’s flow through an operation
Once identified, hazards can be prevented, eliminated, or re-
duced to safe levels
The Seven HACCP principles:
1. Conduct a hazard analysis
2. Determine critical control points (CCPs)
3. Establish critical limits
4. Establish monitoring procedures
5. Identify corrective actions
6. Verify that the system works
7. Establish procedures for record keeping and documentation
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Section 8-Food Safety Management Systems
These specialized processing methods require a variance
and will require an individual HACCP plan:
Smoking food as a method to preserve it (but not to enhance
flavor)
Using food additives or components such as vinegar to pre-
serve or alter food so it no longer requires time and tempera-
ture control for safety
Curing food
Custom-processing animals
Packaging food using ROP methods including
MAP
Vacuum-packed
Treating (e.g. pasteurizing) juice on-site and packaging it for
later sale
Sprouting seeds or beans
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Section 9-Safe Facilities and Pest Management Notes:
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Section 9-Safe Facilities and Pest Management
Floors, walls and ceilings-Materials must be smooth and dura-
ble for easier cleaning and must be regularly maintained.
Foodservice equipment must meet these standards if it
will come in contact with food:
Nonabsorbent, smooth, and corrosion
resistant
Easy to clean
Durable
Resistant to damage
Floor-mounted equipment must be either:
Mounted on legs at least six inches high
Sealed to a masonry base
Tabletop equipment should be either:
Mounted on legs at least four inches high.
Sealed to a countertop
Handwashing stations must have:
Hot (100˚F) and cold running water
Soap
A way to dry hands
Garbage container
Signage
Backflow prevention methods:
Vacuum breaker
Air gap
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Section 9-Safe Facilities and Pest Management
Lighting-Consider the following when installing and maintaining
lighting:
Different areas of the facility have different lighting intensity
requirements.
Local jurisdictions usually require prep areas to be brighter
than other areas.
All lights should have shatter-resistant light bulbs or protec-
tive covers.
Replace burned out bulbs with correct size bulbs.
Ventilation systems-Must be cleaned and maintained to pre-
vent grease and condensation from building up on walls and ceil-
ings.
Garbage
Remove from prep areas as quickly as possible and be careful
not to contaminate food and food-contact surfaces.
Clean the inside and outside of containers frequently, make
sure to clean them away from food-prep and storage areas.
Indoor containers must be, leak proof, waterproof, pest proof,
easy to clean and covered when not in use.
Designated storage areas-Store waste and recyclables sepa-rately from food and food-contact surfaces. Storage must not
create a nuisance or a public health hazard.
Outdoor containers must:
Be placed on a smooth, durable nonabsorbent surface such as
asphalt or concrete
Have tight-fitting lids
Be covered at all times
Have their drain plugs in place
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Section 9-Safe Facilities and Pest Management
Imminent health hazard:
A significant threat or danger to health
Requires immediate correction or closure to prevent injury
Possible imminent health hazards:
Electrical power outages
Fire
Flood
Sewage backups
Three rules of pest prevention:
1. Deny pests access to the operation
2. Deny pests food, water, and shelter
3. Work with a licensed Pest Control Operator (PCO)
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Section 10-Cleaning & Sanitizing Notes:
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Section 10-Cleaning & Sanitizing
Cleaners must be:
Used the correct way, they may not work and can become
dangerous.
Stable, noncorrosive and safe to use.
When using them:
Follow the manufacturers’ instructions.
Do not use one type of detergent in place of another unless
the intended use is the same.
Sanitizing (Reduces pathogens to safe levels)-Food contact
surfaces must be sanitized after they have been cleaned and rinsed. This can be done using heat or chemicals. One way to sanitize items is to soak them in hot water. For this method to
work, the water must be at least 171˚F. The items must be soaked for at least 30 seconds. Items can also be ran through a
high-temperature dishwasher. Tableware, utensils and equipment can be sanitized by soaking them in a chemical sanitizing solu-
tion. Or you can rinse, swab or spray them with sanitizing solu-
tion.
Heat
The water must be at least 171˚F
Immerse the item for 30 seconds
Chemicals
Chlorine-Bleach: Sanitizer concentration range 50-99 ppm,
sanitizer contact time, 7 seconds.
Iodine: Sanitizer concentration range 12.5-25 ppm, sani
tizer contact time, 30 seconds.
Quats: Sanitizer concentration range depends on the man ufacturer’s recommendations, sanitizer concentration time,
30 seconds
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Section 10-Cleaning & Sanitizing
Food contact surfaces must be cleaned and sanitized:
After they are used
Before working with a different type of food
Any time a task is interrupted and the items may have been
contaminated
After four hours if the items are in constant use
Sanitizer Concentration-Several factors influence the effective-ness of chemical sanitizers. The most critical include concentra-
tion, temperature, contact time, water hardness and pH. Sanitiz-er solution is a mix of chemical and water. The concentration of
this mix-amount of water-is critical. Too much water may make the solution weak and useless. Too much sanitizer may make the solution too strong and unsafe. It can also leave a bad taste on
items or corrode metal.
Concentration is measured in parts per million (ppm). To check the concentration of a sanitizer solution, use a test kit. Make sure
it is made for the sanitizer being used. These kits are usually available from the chemical manufacturer or supplier. Hard wa-ter, food bits and leftover detergent can reduce the solution’s ef-
fectiveness. Change the solution when it looks dirty or its concen-
tration is too low. Check the concentration often.
Machine Dishwashing
High-temperature machines:
Final sanitizing rinse must be at least 180°F (82°C)
Chemical-sanitizing machines:
Clean and sanitize at much lower temperatures
Follow the temperature guidelines provided by the manufac-
turer
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Section 10-Cleaning & Sanitizing
How to clean and sanitize:
Scrape or remove food bits from the surface.
Wash the surface.
Rinse the surface.
Sanitize the surface.
Allow the surface to air-dry.
Food contact surfaces must be cleaned and sanitized:
After they are used.
Before working with a different type of food.
Any time a task was interrupted and the items may have been
contaminated.
After four hours of constant use.
Machine Dishwashing-Dishwashing machines sanitize by using either hot water or a chemical sanitizing solution. High tempera-
ture machines use hot water to clean and sanitize. If the water is not hot enough, items will not be sanitized. Extremely hot water
can also bake food onto the items. The dishwasher must have a built-in thermometer which checks water temperature at the
manifold. This is where the water sprays into the tank.
High-temperature machines:
Final sanitizing rinse must be at least 180°F (82°C)
Chemical-sanitizing machines:
Clean and sanitize at much lower temperatures
Follow the temperature guidelines provided by the manufac-
turer
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Section 10-Cleaning & Sanitizing
Machine Dishwashing Guidelines:
Clean the machines as often as needed.
Scrape, rinse or soak items before washing.
Use the correct dish racks.
NEVER overload dish racks.
Air-dry all items.
Check the machine’s water temperature and pressure
Monitoring High Temperature Dishwashing Machines-
When using high-temperature dishwashing machines, provide staff with tools to check the temperature of the items being sani-
tized.
Options include:
Maximum registering thermometers
Temperature sensitive tape
Setting up a three –compartment sink for manual dishwashing:
Clean and sanitize each sink and drain board.
Fill the first sink with detergent and water at least 110˚F.
Fill the second sink with clean water.
Fill the third sink with water and sanitizer to the correct con-
centration.
Provide a clock with a second hand to let food handlers know
how long items have been in the sanitizer.
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Section 10-Cleaning & Sanitizing
Steps for cleaning and sanitizing three-compartment
sinks:
Step 1: Rinse, scrap, or soak items before washing them. If items are being soaked in the first sink, change the solution
when food bits start to build up or the suds are gone.
Step 2: Wash items in the first sink. Use a brush, cloth towel,
or nylon scrub pad to loosen dirt. Change the water and deter-
gent when the suds are gone or the water is dirty.
Step 3: Rinse the items in the second sink. Spray the items
with water or dip them in it. Make sure you remove all traces of food and detergent from the items being rinsed. If dipping
the items, change the rinse water when it becomes dirty or
full of suds.
Step 4: Sanitize items in the third sink. Change the sanitizing
solution when the temperature of the water or the sanitizer concentration falls below requirements. Never rinse items af-
ter sanitizing them. This could contaminate their surfaces.
Step 5: Air-dry items on a clean and sanitized surface. Place
items upside down so they will drain.
When storing clean and sanitized tableware and equip-
ment:
Store them at least six inches off the floor.
Clean and sanitize drawers and shelves before items are
stored.
Store glasses and cups upside down on a clean and sanitized
shelf of rack.
Store flatware and utensils with HANDLES up.
Cover the food contact surfaces of stationary equipment until
ready for use.
Clean and sanitize trays and carts used to carry clean table-
ware and utensils.
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Section 10-Cleaning & Sanitizing
Store cleaning tools and chemicals:
Place in a separate area away from food and prep areas.
The storage area should have:
Good lighting so chemicals can be easily seen.
Utility sink for filling buckets and washing cleaning tools.
Floor drain for dumping dirty water.
Hooks for hanging cleaning tools.
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Frequently Asked Questions:
Why do garlic-and-oil mixtures require time and temperature
control?
Without preventive steps, garlic-and-oil mixtures provide the perfect environ-
ment for the growth of Clostridium botulinum. Garlic is naturally contaminated
with C. botulinum; it is grown in soil where the microorganism can be found. C.
botulinum is an anaerobic microorganism, which means it can only grow when
oxygen is not present. Heavy oil seals out most oxygen combined with the fact
that the garlic in these mixtures is usually roasted (which increases available
moisture) gives this bug more than enough food and water to grow rapidly. Of
course, if given enough time at the right temperature (which is provided when
the mixture is stored at room temperature) C. botulinum is able to grow and
produce its deadly toxin. To prevent the growth of this microorganism, only use
garlic-and-oil mixtures that have been properly treated by the manufacturer.
Often acidifying agents are added to the products as C. botulinum does not like
acidic food and will die. As an additional step, it is also a good idea to refrigerate
garlic-in-oil mixtures to prevent the growth of this foodborne pathogen.
Why are foil-wrapped baked potatoes and other cooked vegeta-
bles considered potentially hazardous food?
Raw vegetables do not provide the right environment for foodborne microorgan-
isms, but once they've been cooked, it's a different story. Foil-wrapped baked
potatoes, grilled onions and refried beans have all caused outbreaks of food-
borne illness. The cooking process introduces extra moisture and may alter the
vegetable's pH, allowing foodborne pathogens, which are naturally found on
vegetables that are grown on or in the soil, to grow. Care must be taken to
properly cook, hold, cool and reheat vegetables to prevent the conditions that
will allow foodborne pathogens to grow.
Why do sprouts require time and temperature control?
Sprouts require time and temperature control because they are recog-
nized as a cause of foodborne illness. Health officials have attributed
foodborne disease outbreaks worldwide to sprouts. There have been
outbreaks in the United States, resulting in illnesses and death.
The outbreaks were caused by shiga toxin-producing E. coli (also known
as E. coli O157:H7). Many of the outbreaks have involved raw alfalfa
sprouts or mixed sprouts containing raw alfalfa sprouts contaminated
with Salmonella.
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Frequently Asked Questions:
Why has the lower limit of the Temperature Danger Zone in-
creased from previous versions of ServSafe?
Current ServSafe materials use 41°F (4°C) as the lower limit of the temperature
danger zone. This definition was developed as a result of partnerships devel-
oped between industry, academia, and regulatory agencies, and to help pro-
mote uniformity between industry and regulatory standards. In addition, micro-
organisms like Listeria monocytogenes have been documented to grow and
cause foodborne outbreaks in deli meats, stored at or below the temperature of
45°F (7° C). Therefore, scientific data supported the temperature change.
Should I put fish like grouper and snapper on my menu since I
really can’t ensure they are safe?
Although you can never 100 percent guarantee the safety of any TCS food, the
most important thing you can do is purchase the fish from an approved, reputa-
ble supplier. This is especially important when purchasing the types of fish asso-
ciated with ciguatoxin. This includes barracuda, grouper, jacks and snapper.
Your supplier should be trusted to harvest these fish only from approved waters.
Where do the bacteria on seeds and sprouts come from?
It's believed that the seeds from which sprouts are derived are often the source.
Seeds may become contaminated by animals in the field or during post-harvest
storage. Also, the use of animal manure in fields of alfalfa intended for nonhu-
man use may be a problem if seed is used for sprouting.
The ideal conditions provided by germinating seeds and beans, namely, abun-
dant nutrients in this phase of plant growth, high levels of moisture needed to
produce sprouts, and heat generated from the sprouting process, help ensure
the survival and growth of bacteria.
Following three 1998 foodborne disease outbreaks involving raw alfalfa sprouts,
the Food and Drug Administration (FDA) reaffirmed a warning that had been
issued by the national Centers for Disease Control and Prevention in 1997. The
advisory urged people at high risk for foodborne illness, including children, the
elderly, and people with compromised immune systems, to avoid raw alfalfa
sprouts until methods to improve the safety of sprouts can be identified and put
in place. (From FDA Consumer magazine, (January-February 1999).
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Frequently Asked Questions:
Should ready-to-eat vegetables be washed before service?
Yes. The 2009 FDA Food Code states, ―All fresh produce, except commercially
washed, pre-cut, and bagged produce, must be thoroughly washed under run-
ning, potable water before eating, cutting or cooking. Even if you plan to peel or
otherwise alter the form of the produce, it is still important to remove soil and
debris first.‖ The water should be a little warmer than the produce.
Pay special attention to leafy greens, such as lettuce and spinach. Remove the
outer leaves, and pull the lettuce or spinach completely apart and rinse thor-
oughly.
Never use detergents in the cleaning process. Produce items are porous and can
absorb the detergent or bleach. Produce may be washed with a vegetable wash
that meets the requirements specified in 21 CFR 173.315.
Why is the required cooking time for roasts longer than that for
steaks and chops?
The time that the internal temperature must be held for a steak is much shorter
than that of a roast to accommodate the time it takes to ―come up to tempera-
ture.‖ Since steaks or chops are thinner than roasts, they reach their required
minimum internal temperatures more quickly. Roasts should be cooked to 145°F
(63°C) for 4 minutes. Meanwhile, steaks and chops only need to be cooked to
145°F (63°C) for 15 seconds.
Is the boiling point method for calibrating a thermometer less
reliable than the ice-point method?
No. Neither method is more reliable; however, the ice-point method is preferred
for its greater safety and ease of use. The boiling point method can pose a safe-
ty threat. With temperature at 212°F (100°C), burns from hot water or steam
can occur.
The atmospheric pressure and altitude above sea level changes the boiling point
of water 1°F lower for each 550 feet above sea level. That means an establish-
ment located 5,500 feet above sea level, would have to adjust the pointer to
202°F (94°C) using this method.
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Frequently Asked Questions:
Why can eggs be received at a higher temperature than other
potentially hazardous foods such as meat, poultry and fish?
Eggs can be received at 45°F (7°C), while other potentially hazardous foods
such as meat, poultry, and fish must be received at 41°F (5°C) or lower. Ac-
cording to section 3-202.11 of the Food and Drug Administration (FDA) Food
Code, if a temperature other than 41°F (5°C) is specified by law governing the
distribution of a potentially hazardous food, such as laws governing milk, mol-
luscan shellfish, and shell eggs, the food may be received at the specified tem-
perature. Current laws for interstate shipment of shell eggs allow a temperature
of 45°F (7°C).
Federal regulations effective August 27, 1999, require shell eggs to be trans-
ported and distributed under refrigeration at an ambient temperature not to ex-
ceed 45°F (7°C).
The FDA reviewed research indicating that Salmonella Enteritidis multiplies at
temperatures of 50ºF (10ºC) and above but can be inhibited at lower tempera-
tures, e.g., 46ºF (8ºC), 45ºF (7ºC), and 39ºF (4ºC). Based on this research and
USDA's temperature requirement during transport, FDA implemented regula-
tions that establish a maximum ambient air temperature of 45ºF (7ºC) for eggs
stored and displayed at retail establishments.
How long can left over meats and poultry be stored before it
must be discarded?
According to section 3-501.17 of the FDA Food Code, ready-to-eat food should
be kept for no more than seven days at 41°F (5°C). If a dish is prepared from a
leftover potentially hazardous ingredient, then the dish containing the leftover
ingredient can be held for the remaining time of the leftover ingredient. For ex-
ample, if cooked chicken has been stored at 41°F (5°C) for two days and is then
used to prepare chicken salad, any leftover chicken salad is good for five more
days. Check with your local health department since their requirements may be
different.
My dry goods store rooms are very hot. Is this really a food safe-
ty problem?
It is a best practice to keep dry storerooms at a temperature between 50°F (10°
C) to 70°F (21°C) with a humidity of 50 to 60 percent. Higher temperature or
humidity levels could jeopardize the quality of your product, but more im-
portantly, these conditions attract pests and insects and provide an excellent
breeding ground for roaches, flies, beetles and moths. If the temperature is too
warm or the humidity is too high, installing a temperature-control device or a
dehumidifier might help control the environment.
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Frequently Asked Questions:
Are Safety Data Sheets required for all chemicals used in an op-
eration?
The Occupational Safety and Health Administration (OSHA) requires that each operation have on file the necessary Safety Data Sheets (SDS) for the hazard-ous chemicals stored at any establishment. Under the OSHA Hazard Communi-cation Standard (HCS), chemical manufacturers and suppliers are required to provide Safety Data Sheets (SDS) for each hazardous chemical at an establish-
ment. Employers are required to provide information to their employees only about the hazardous chemicals to which they are exposed. The information con-tained on the SDS is designed to protect the employer and the employee from
the hazards of chemical exposure and to enable them to work safely with chem-ical products. A Safety Data Sheet should contain the following information:
Information about safe use and handling
Physical, health, fire, and reactivity hazards
Precautions
Appropriate personal protective equipment (PPE) to wear when using the
chemical
First-aid information and steps to take in an emergency
Manufacturer's name, address, and phone number
Date the SDS was prepared
Hazardous ingredients and identity information
What does PPM mean?
PPM stands for Parts Per Million. It is a measure of a chemical’s concentration in
a solution. PPM is often used to indicate how much of a sanitizer should be used
per a specified amount of water. For example, the recommended amount of
chlorine used as a sanitizer for use on a food-contact surface is 50 ppm to 99
ppm.
How often should bussers wash their hands during their shift?
Workers should wash their hands between tasks and upon contamination.
Therefore, employees who are bussing or clearing tables must wash hands be-
fore handling clean utensils, plates, glasses, etc. Group workers’ tasks to reduce
the number of times they should wash their hands. For example, assign one
person to clear tables and taking out trash. Assign a different person to set ta-
bles and handle other clean items. This limits the potential risk of cross-
contamination.
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Frequently Asked Questions:
What’s a good uniform policy concerning aprons?
Your policy should ensure that all uniforms, including aprons, are clean and in
good condition. Remember, an apron’s job is to protect food from contamination
by workers, not vice versa. Workers should remove aprons when going to the
restroom or removing trash. If a worker’s apron becomes contaminated or
soiled during a shift, it should be replaced.
Dirty clothing may harbor diseases that are transmissible through food. Food
handlers who touch dirty clothing may accidentally contaminate their hands and
contaminate food. Direct contact with dirty clothes can also cause contamina-
tion. Also, employees wearing dirty clothes can send consumers a negative
message about your establishment’s sanitation level.
Why is the upper limit of the temperature danger zone 135 in-
stead of 140?
The Food and Drug Administration (FDA) lowered the holding temperature for
hot potentially hazardous food from 140°F (60°C) to 135°F (57°C) based on
input from the Conference for Food Protection (CFP). At the 2002 CFP, it was
determined that enough scientific information existed to warrant this tempera-
ture change. Technical studies of key foodborne pathogens show their growth
range’s upper limits are well below 140°F (60°C) [e.g., Bacillus cereus 122°F
(50°C); Clostridium perfringens 127.5°F (53°C); Clostridium botulinum 118°F
(48°C); Staphylococcus aureus 122°F (50°C)]. The temperature change was
incorporated into the 2003 supplement to the 2001 FDA Food Code. The change
to the hot holding temperature affects the holding temperature for plant food,
the storage temperature of in-use utensils and the cooling temperature parame-
ters.
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Frequently Asked Questions:
Why does two-stage cooling seem to contradict to the “4-Hour”
rule?
Two-stage cooling may seem to contradict the ―4-hour rule‖, but a closer look at
the two-stage cooling method reveals the full story. Previously, restaurants had
4 hours, straight through, to cool food to 41°F (5°C) or lower. Now the FDA rec-
ommends cooling food in 2 stages—from 135°F (57°C) to 70°F (21°C) in 2
hours then from 70°F (21°C) to 41°F (5°C) or lower in an additional 4 hours for
a total cooling time of 6 hours. However, this does not mean you have 6 hours
straight through. Remember, if the food does not reach 70°F (21°C) in 2 hours,
you cannot continue to cool the food; the food must be reheated to 165°F (74°
C) for 15 seconds within 2 hours before another attempt at cooling can be
made.
To cool food quickly from 135°F (57°C) to 70°F (21°C), you must use a quick chill method
(such as an ice bath or ice paddles). Because you are able to cool food at a rate of over 67
degrees an hour, it makes sense that if you continue to use the same method, it will not
take the entire four hours you have left to cool the food to 41°F (5°C) or lower.
We know that foodborne microorganisms grow rapidly in the temperature range from 41°
F (5°C) to 135°F (57°C), known as the temperature danger zone, but there is also a range
of temperatures within the temperature danger zone, from 70°F (21°C) to 125°F (52°C)
where foodborne microorganisms grow particularly quickly. What two-stage cooling does
is move food through this range as quickly as possible to minimize the time it spends in
this dangerous range.