YOU Inc 2011 Annual Report

Our Board of

DirectorsMike Donoghue

Samantha McDonald

Pat Harmon

Tim McMahonPaul Belsito

Gary MacConnell

Larry MorrisonTom Jenkins

Mike KeeganSusanne Blatt

Dolly Vazquez

Ian Barrett

Donna Truex

Chris PerisRalph Rondinone

Doug Dunn

Chris Palermo

Gerard Morales

orsThey are dynamic community leaders, seasoned professionals,and rising young executives. Some have served on the board overmany years, while others are new friends. A few hold a deep personal connection to our programs, but many came to know theagency through a business associate. They represent a multitudeof vocations and occupations, and hail from cities and townsacross the area.

They are a diverse group, yet they share a simple and singular mission: to give children and families at risk a chance to heal, and a reason to hope.

John Lynch

April Aulick

Wally Whitney

Anne Kottler

Rev. Clyde Talley

Georgia Griffith

Shiko GathuoGeorge Bernardin

Bob Carnegie

Tom McGregorRoy Angel

Tom ManningBruce Wells

Tad Doherty

As we so often say, our Board of Directors not only make the difference, they are the difference. In fact, the

future of our organization depends on the time, talent, and treasure given by these very special people.

When you see them, be sure to thank them for their outstanding stewardship of Y.O.U., Inc.

Y.O.U., Inc. has faced multiple challenges during this past year, and yet through

the combined efforts of our professional staff, our volunteer board, and our many

supporters throughout the community, we achieved many significant benchmarks.

A few of our successes are as follows:

• Y.O.U., Inc. suffered two electrical fires during our unusually harsh

winter last year. The staff at our group home for boys in Oxford and our

transitional apartments for homeless teen mothers did an incredible job

planning and implementing an effective and supportive interim plan

for our clients. Like all our employees, they went well above and

beyond the call of duty to ensure a successful transition. Thankfully,

the Oxford boys have already returned to their newly renovated home,

and the teen moms will be “home” soon to their new apartments.

Once again, the Y.O.U., Inc. community has been successful at building abrighter future for the more than 20,000 young people and their families whoreceived services from our agency during this past year. Congratulations!

A message to our friends

2 Y . O . U . , I N C

• Our Family Centers in Gardner, Southbridge and Worcester, and

our community-based programs expanded the level of In-Home

Therapy, Therapeutic Mentoring, and Behavioral Management

Care for youth and their families by 26%.

• Cottage Hill Academy continues to serve a small group of

seriously troubled young women with long term residential school

services. This year the facility has expanded to provide a range

of community-based acute treatment for girls and boys, both

adolescent and latency ages. As a result, our census has increased

by 47% from last fiscal year.

• While our Dynamy and Upward Bound college access programs

have seen an increase in enrollment, our day schools have

experienced a continued decrease in referrals, as school districts

develop their own special education services. Therefore,

Y.O.U., Inc. has consolidated its day school programs into one –

The Y.O.U., Inc. Educational Day Academy located at our

McGrath facility. Based on the needs of our students, we have

focused our educational rubrics to build the skills needed for our

students to transition successfully to employment.

• Our capital campaign, “Building Brighter Futures for 40 Years”

is nearing our goal of $1.2 million. Our many donors have

already contributed more than $800,000 allowing us to launch

our newly developed Electronic Health Record system and its

centralized referral process. We expect these changes to improve

the access and quality of care while reducing associated costs.

• Our Kenya initiative was successful in helping our friends at the

Child Welfare Society of Kenya to secure $1.2 million in funding

for a range of child welfare services including adoption and foster

care. This is an historic commitment by the Government of Kenya

to secure a future filled with hope for thousands of homeless

street children and their families.

As always, our success depends on our dynamic volunteer and

professional team, which is supported by our very generous

individual, corporate, and foundation donors. Together we continue

to build brighter futures for our most vulnerable youth and their

families. Thank you.

Respectfully,

Georgia Griffith

Chairperson

Maurice Boisvert

President & CEO

Helping to lay the Cornerstone

for their future success

– Georgia Griffith

Board Member, 8 years

And although our comprehensive

GED and career education programs

may be closest to her heart, the breadth

and depth of the agency’s services

have cemented her commitment to

Y.O.U., Inc.

After graduating from the University

of Missouri and Suffolk University

School of Law, Georgia embarked on a

25-year career that included positions

literally across the world – from Japan

to Portland, Maine, Denver and Seattle.

When that professional journey led her

to Worcester eight years ago and she was

in search of a volunteer opportunity

Teaching soldiers who had not yet completed their high school education on the Kadena AirForce base in Okinawa is just one of the early life experiences that led attorney and formercable industry executive Georgia Griffith to the Y.O.U., Inc. board.

erstoner their future success

Paramedic and instructor John Lynch was one of Y.O.U., Inc.’svery first clients in the early 1970’s, but this once rebellious teenwent on to raise a happy family, enjoy a successful career, andbecome a respected member of the medical community. John hasserved on our board for more than 16 years.

April Aulick speaks eloquently of her experiences as a teenagerin one of Y.O.U., Inc.’s Residential programs, and her story is apowerful reminder of the resiliency of youth. Now with fourgrown sons and her own successful business, April is a true testament to the mission of our agency.

As one of our longest-serving board members, retired attorneyGeorge Bernardin has participated in virtually every aspect ofthe growth of our agency from one program in a single location,to 50 programs at 32 sites. George’s leadership skills and profound commitment to our mission are an enduring legacy to the agency.

in the community, Y.O.U., Inc. was a

natural fit for her interests around

at-risk children and education. Now

finishing up her term as Chairperson,

Georgia has been instrumental in

working with the agency’s board and

senior management team to ensure that

our programs have remained strong and

viable in today’s challenging economy.

Georgia values and encourages the free

exchange of ideas between board and

staff around short and long-term

planning, and her most recent work as a

mediator helps to facilitate that process.

Although she’s a long way from that Air

Force base in Japan, Georgia Griffith

has never forgotten how very satisfying

it was to help young people complete

their high school education,

and gain the confidence to

build a lifetime of success.

We couldn’t agree more.

d their high school education on the Kadena Airy life experiences that led attorney and formero the Y.O.U., Inc. board.

S T U D E N T S S E R V E D

602Education, Employment, and Training Services

Accomplishments:

n In our Education for Employment(EFE) program, 97% of our studentseither increased their grade level, orobtained a GED diploma.

n 81% of the youths in the EFE program went on to a Job or Post-Secondary education.

n Dynamy’s Internship Year program completed more than 16,000 hours of volunteer internships in the city ofWorcester.

n 100% of our college-access seniors were accepted to college, and more than 350 hours of community servicewere completed in the city of Worcesterby students in the past year.

n This year McGrath graduated 4 seniors,all of whom completed academic andMCAS requirements. (100% of ourgraduates received their diplomas ratherthan letters of attendance.) All fourgraduates have transitioned on to highereducation through trade schools or community college.

With each and every one of our more than 600 students’ unique needs in mind, our Education and Employment component offers a broad range of educational services in several distinct settings. Our Chapter 766-approved special education day school offers outstanding academic instruction coupled with on-site therapeuticservices. Our Upward Bound and Youth Academy college access programs for promising but at-riskyouth serve more than 200 high school students from Worcester and Southbridge each year. Our Dynamy Internship Year Program provides necessary independence and self-sufficiency skillbuilding, through experiential learning, to students in the “gap year” between high school and their post-secondary path. And our Education for Employment programs give students who mightotherwise drop out of school a chance to finish their education, and find meaningful employment.

• Educational Day Academy – a Chapter 766-approved, special education day program, with a clinical componentfor middle and high school age students.

• Education for Employment/GED – provides GED preparation, career exploration, job and post-secondaryeducation placement, as well as follow up services in 6 different geographical locations throughout WorcesterCounty.

• Assessment Program – located at the Educational DayAcademy, this 45-day program provides comprehensivespecial education, behavioral, clinical, and substance abuseevaluations for middle and high school students fromlocal towns.

• Bruce Wells Scholars and Southbridge Upward Bound Program – a four-year program for at-risk high schoolstudents in the Worcester and Southbridge communities,with potential to succeed in college.

• Dynamy Internship Year Program – an experiential learning program that provides gap year services to participants as they transition from high school to post-secondary experiences.

• Dynamy Youth Academy – a five-year mentoring and support program that provides at-risk high school students in Worcester to successfully transition to post-secondary education.

6 Y . O . U . , I N C

“There is not really anythingI don’t like about Y.O.U, Inc., I am getting the help I needto succeed in life.”

– Education for Employment Student

Y . O . U . , I N C 7

Accomplishments:

n More than 30 In-Home Therapy family members participated in a highly successful day longChallenge Activity at our course at Cottage Hill Academy.

n The Southbridge Family Center provided 4 Family Nights to morethan 80 family members this year.The evening included a familystyle meal followed by a movie.

• Adolescent Substance Abuse Services (IOP/OP/Coping) – IOP (previously SOS) is an intensive 20-day outpatient program for adolescents who are diagnosed with a substanceabuse disorder. OP is a 10 session biweekly group for adolescents using/abusing substances and is most typicallyused as a step down from IOP, but can also be an entry levelof care. Coping Skills/Relapse prevention is a relapse prevention group for adolescents who have sustained a periodof sobriety and need continued support to remain sober.Family intervention is also provided.

• Therapeutic Day Treatment Services/YMD – The Youth Making a Difference after-school program offers therapeuticand educational groups teaching coping skills, anger andstress management, peer relations, social and life-skills. Familyintervention is also provided. Day Treatment services alsooffers once a weekly anger management (PUNCH!) and girls-only groups (ASCEND) funded through insurance.

• In-Home Therapy/Family Stabilization Services – the Family Stabilization Team provides in-hometreatment and support to families who areexperiencing multiple challenges within their family system and their community.

• Intensive Foster Care – Intensive Foster Care services are designed for youth who are not able to be cared for by theirparents/caregivers for a variety of reasons. Children placed inIntensive Foster Care are individually matched with fosterparents who are trained to care for the specialized needs ofthe child.

• Juvenile Firesetters Intervention Program – provides assessment and educational classes for the treatment of juveniles with a history of fire setting behavior.

• Alternative to Lockup Program – assists local police departments in assessing and placing adolescent detaineesuntil the next business day of the juvenile court.

• Pregnant & Parenting Teen Programs – provides a continuum of services from pregnancy prevention to parentsupport for teens who do become pregnant.

• Worcester Juvenile Resource Center – offers intensive supervision and treatment services, graduated sanctions, andaftercare reintegration into the community for adolescentmales who are involved with the Worcester Juvenile Courtand/or Department of Youth Services.

Community-Based ServicesThe agency’s Community-Based Services staff brings its comprehensive range of programs – from therapeuticafterschool and in-home therapy, to services for pregnant teens and foster children – directly into their clients’homes, schools, and other community settings. We treat clients in the environments in which they’re mostcomfortable, and in the process have helped thousands of children and families to maintain their connectionswith the parents, teachers, and supportive community resources that will help to ensure their success.

C L I E N T S S E R V E D

2,405

“I am extremely grateful to Y.O.U., Inc. and especially

to my worker Nicole.”

– Client of our Family Stabilization Services program

Holding fast to the mission –

transforming the future.

– Michael Keegen

Board Member, 8 years

It was early in his career as a public

accountant at Arthur Young that

Mike was introduced to Y.O.U., Inc.,

and that connection eventually led him

to join the board eight years ago. The

Director of Finance for Gosling Castle

Partners, Mike brings his considerable

professional and civic experience to his

positions on our Executive, Quality

Assurance, and Nominating

committees. Mike is also a long-time

board volunteer at the United Way,

Notre Dame Academy, Worcester

Community Action Council, and the

Stone Foundation. And as if that

weren’t enough to keep this father of

two and first-time grandfather busy,

for more than 35 years Mike has

Going “all in” with any volunteer commitment is a philosophy that Vice Chairperson Mike Keegan puts to frequent – and very effective – use throughout the community.

– the future.

Attorney Susanne Blatt was newly-transplanted to Worcesterand looking for a meaningful way to “sink roots” in her newcommunity. Y.O.U., Inc. was the fortunate beneficiary of her volunteer time and talents including as Board Chair, and for 23 years she’s offered vital legal and analytical expertise oneverything from staffing policies to property leases.

Finance executive Doug Dunn has been involved with manynon-profits during his career, but none with the outstanding reputation and broad community reach of Y.O.U., Inc. Doug’sconsiderable operations experience and regard for open dialogueduring board deliberations have been an asset to our Finance andInvestment Committees over many years.

Fundraising professional Pat Harmon knows first-hand theextraordinary stress that families face when their child is in needof supportive educational services: her daughter was a Y.O.U., Inc.client. During Pat’s 13-year tenure on the board, including asBoard Chair, she has been instrumental in the agency’s strategic planning, marketing, and fundraising efforts.

regularly donated blood platelets for

patients undergoing cancer treatments

at UMass Medical Center more than

20 times per year.

Mike values opportunities to become

educated about the daily operations of

Y.O.U., Inc., in an effort to ensure that

our programs remain faithful to the

central mission of the agency. The work

of the Quality Assurance committee in

particular, provides Mike with a

comprehensive view of the agency

and its innovative services and quality

practices, which in turn guides him in

his decision-making on the Board.

With his deep commitment to our

cause – and to many others in the

community – Mike Keegan is a

natural choice to lead the Y.O.U., Inc.

board as we embark on our next

40 years of advancements and

advocacy for children and

families at risk.

nt is a philosophy that Vice Chairperson ctive – use throughout the community.

Board Treasurer Tom Jenkins can relate,

and his own personal experiences have

had a profound impact on his

service to Y.O.U., Inc.

In the midst of his now 37-year

career at Saint-Gobain Abrasives,

and with their two older

children off to work and

college, Tom and his wife

Lisa decided to fill their

almost-empty nest with

foster children. Many of

the birth parents of the infants and toddlers

they cared for were receiving services

at Y.O.U., Inc., so when a colleague

suggested he join our board, Tom readily

agreed. Already an active youth baseball,

basketball, and softball coach, Tom was

deeply committed to improving the lives

of children.

Yet despite their busy schedules, when the

call came for four sisters, aged 13 to 17, in

need of an emergency foster placement for

the weekend, Tom and Lisa didn’t hesitate.

Fostering hope with quiet grace

and unparalleled strength

For many of our clients, life has taken more than one heartbreaking turn.

In his 20-plus years in public service, Tim McMahonhas seen first-hand the difficulties faced by both stateand private agencies working to offer comprehensiveand innovative programming with greatly reducedfunding. His professional insights on the best ways toaccomplish that goal will be a significant asset to ourQuality Assurance Committee.

Arts and Culture director Dolly Vazquez has enjoyed along and productive working relationship with ouragency, and understands first-hand the importance ofoffering targeted, culturally-competent services to children and families in need. Her leadership in theLatino community of Worcester is an outstandingresource for the Y.O.U., Inc. Board.

Representing the academic community on the Y.O.U., Inc. board is Assumption College’s Paul Belsito,whose experience in politics and the state legislature is

a perfect fit for our Government and CommunityRelations Committee. Paul’s proven

abilities to advocate for constituents andcommunity members in need are a trueasset to the agency.

As one weekend turned to one month,

and then one year, the Jenkins’ bond with

the girls deepened – along with their

resolve to keep the sisters together. Tom

and Lisa took legal guardianship of the

girls in 2008, but life was about to take a

very painful turn: in February of 2009,

Lisa Jenkins died after a short illness. With

quiet grace and strength, Tom did exactly

as Lisa wished – he continued with the

task of raising his four teenaged daughters.

With his thoughtful perspective on the

vital importance of services for children

recovering from trauma, Tom is an

extraordinary advocate for those children –

and our agency.

– Tom Jenkins

Board Member, 14 years

et graced unparalleled strength

C L I E N T S S E R V E D

1,053Residential Services Accomplishments:

n 90% or 63 of 70 adolescent andlatency STARR clients attended theirschool of origin.

n 91% of Adolescents treated at the Wetzel Center in our ICBAT program –which is comparable to an inpatientlevel of care – are discharged fromICBAT treatment in ten days or less,versus 67% in all other inpatient settings. For all children served at theWetzel Center, the comparison is 87%versus a statewide average of 59%.

n 94% of all families of children living at the Oxford house actively engaged infamily focused treatment, and 100%participated in our family ACE therapeutic recreation groups.

n 90% of clients leaving the Teen LivingProgram and Teen Parent ApartmentProgram have transitioned to a permanent living situation.

n 100% of residents in the Teen LivingProgram and Teen Parent ApartmentProgram regularly attended and/or completed high school, GED, or jobtraining programs.

n 100% of the latency clients from the STARR Program attended school in thehome communities, while 96% of theadolescent clients attended their schoolof origin.

Each day, more than 150 children and adolescents are cared for in a Y.O.U., Inc. residential program. Providing a safe and nurturing place for these children to live until they can be reunited with their own families, or placed in a permanent foster care setting, is trulyfundamental to the mission of our agency. From short and long-term placement for children of allages in transition, to more intensive hospital-level therapeutic care, our nine residential programs aresecond to none.

• George Bernardin Oxford House – a Behavioral Treatment Residence (BTR) for male adolescents.

• Carol A. Schmidt Village – a co-ed Behavioral Treatment Residence (BTR) and Community-Based Acute Treatment (CBAT) center for children and adolescents aged 10-17.

• Joy and Robert Wetzel Children's Center – a co-ed Intensive Community-Based Acute Residential Treatment(ICBAT) center for children and adolescents aged 7-18.

• William O. Gardiner III Teen Parent Apartments – a teen parent program providing transitional housing forhomeless teenage mothers with infants.

• Grafton House – a group home for adolescent girls.

• Burncoat Street Teen Parent Apartment – a teen parent program providing transitional housing for homeless teenage mothers with infants.

• Bridge STARR – a stabilization and assessment centerfor children aged 0-12 years.

• Cottage Hill Academy – residential school behavioral treatment residence for at-risk adolescent girls ages 12-18, and a Community-Based Acute Treatment (CBAT)center for males and female children ages 7 to 17.

• Sybil H. Flagg Children's Center – this Flagg STARR program is a stabilization and assessment center for male adolescents.

1 2 Y . O . U . , I N C

“All staff are awesome.

They Rock!!!”

– Cottage Hill Academy student

F A M I L E S S E R V E D

879Family Support Networks Family NetworksY.O.U., Inc. maintains a dynamic partnership with the Massachusetts

Department of Children and Families (DCF). We serve as the “Lead Agency”

for their Worcester West office, managing an expansive, integrated system of

purchasing services that connect children and families being served by the

Massachusetts child welfare system with vital mental health care.

Family Support NetworkAs part of the Children’s Behavioral Health Initiative (CBHI), which provides

structure and definition to the delivery of mental health services for children,

Y.O.U., Inc. serves as a Community Service Agency (CSA) for the South

Central/Blackstone Valley area. As part of this initiative, Y.O.U. Inc. offers

comprehensive Intensive Care Coordination for families, which involves

facilitating care planning meetings for each family, and coordinating referrals

for community supports that will augment their treatment. In addition, the

agency’s Family Partners provide support and training for families whose

children suffer with Serious Emotional Disturbance.

DYS Community Services ProgramY.O.U., Inc. contracted with the Department of Youth Services to develop

regional community service teams that have effectively combined the DYS

regional casework staff and provider employees into a team that delivers high

quality, culturally responsive services and supports. These teams build on the

strengths and compensate for the deficits of the youth and families served by

the Department, in a manner that produces positive results for DYS clients,

their families, and their communities.

Accomplishments:

n The DYS Community Services staff have connected with more than 150 youth and their family members over the past year, through both individual services provided by clinicians, and life coaching provided by the Family Intervention Specialist.

n More than 46 Community Service Projects and 62 youth activities wereplanned and offered to youth by the DYS Community Services team.

n More than 178 families have received wraparound mental healthservices from the CSA South Central team in the past year.

n Three training meetings which educated the community about CBHI and CSA services available to them were held across the area.

n The CSA staff held monthly System of Care meetings with primary stakeholders, in an ongoing effort to increase access to CBHI services in the South Central communities.

Believing that everychild deserves

a chance for success

– Tad Doherty

Board Member, 6 years

Tad joined the agency’s board six

years ago, after meeting Y.O.U., Inc.

President and CEO Moe Boisvert at

several of the many events Tad has

helped to facilitate as an Ambassador

and Breakfast Club committee member

at the Greater Worcester Chamber of

Commerce. Moe’s enthusiasm and

passion for the work of our agency was

contagious, and Tad was convinced

that joining the board would provide

him with the perfect opportunity to

help children and families in need. A

father of three himself, Tad is a firm

believer that every child deserves a

chance for success, despite difficult life

circumstances which are often out of

their control.

As the incoming Treasurer for

2011-2012, Tad is focused on the

future, but mindful of the prudent

Tad Doherty has met his fair share of visionary leaders during his long career in theinsurance and financial services industry – but none more so, he believes, than theexecutive management team of Y.O.U., Inc.

deservessuccess

In his 10 year career in the fields of human resources, healthcare,and education, Ian Barrett has faithfully worked to serve thebest interests of children, young adults and families – a missionshared by Y.O.U., Inc. As the new chair of our FinancialDevelopment Committee, Ian is eager to provide strategic direction and management expertise.

Taking a non-traditional path to college and a career is somethingattorney Donna Truex can relate to, and it’s what drew her toDynamy’s mission and Board of Directors. Now a member ofour Executive and Nominating committees, Donna brings withher a long history of service in the greater community.

Finance executive Chris Palermo believes that in these difficulttimes for non-profits, it’s imperative that professionals with valuable expertise donate their time and talents to the missions of these worthy organizations. And in his more than 10 yearsserving on our Finance and Young Professional AdvisoryCommittees, Chris has done just that.

fiscal policies and management practices

that grew a fledgling social service

agency into a respected industry leader

over forty years. Despite the size and

scope of the agency today, Tad is highly

respectful of the leadership team’s

ability to quickly adapt to changing

consumer demand, restructuring services

or implementing innovative programs in

order to capture new funding streams.

He also serves on the agency’s Young

Professionals Advisory Committee, with

an eye toward cultivating the

“next generation” of donors who

will help to sustain the agency.

With Tad’s deep experience –

and plenty of vision

of his own – the

agency’s finances

will be passed on

to yet another set

of very capable

hands.

y leaders during his long career in theut none more so, he believes, than the

In fact, his accomplishments are woven

into the fabric and history of countless

civic organizations across the city,

from the VNA Network to the

United Way, Special Olympics

of Central Massachusetts,

Catholic Charities, and the

thriving Massachusetts

Biomedical

Initiatives.

Following two

terms on the

Worcester City Council, Mike was elected

to the position of Worcester County

Treasurer in 1978, and went on to serve for

30 years as the Chairman and CEO of the

Worcester Regional Retirement System.

Mike’s deep commitment to the well being

of all of Worcester’s citizens infused not

only his public career, but his service to

the many agencies whose work ensures

those positive outcomes.

To our good fortune, Mike brought that

considerable political and personal

Improving the lives of others through caring

and solid resolve

No corner of the Worcester community has been untouched by the work of our agency’s board Secretary/Clerk, Mike Donoghue.

In his career as an operations management executive,Ralph Rondinone Jr. recognizes the fundamentalvalue of a highly trained workforce, and a constantfocus on quality in service delivery. Finding both atY.O.U., Inc., he recently made the decision to bring hisexpertise to our board, and now serves on the FinanceCommittee.

Inspired to help at-risk children and families gain theeducation and life skills they need to succeed on theirown, attorney Samantha McDonald took a leadershiprole in this year’s Capital Campaign. Samantha bringsa strong voice and a clear focus on the needs oftoday’s clients – and tomorrow’s – to the Board.

Sales Director Chris Peris may be one of our newest board members, but his fresh perspective andexperience on our Young Professionals AdvisoryCommittee are already proving invaluable. With his

focus on attracting the next generation of boardmembers and donors, Chris is a welcome

addition to the Y.O.U., Inc. family.

experience to Y.O.U. Inc.’s Board in 2009,

where he now serves as a member of the

Executive, Human Resources, and

Nominating committees. His insights

into the needs of the greater Worcester

community, along with his ability to very

effectively translate ideas into action, make

him an invaluable part of our team.

Not content to go quietly into retirement

and simply enjoy his family – which

includes wife Maureen, three children and

four grandchildren – Mike Donoghue

instead continues to devote his time and

talents to improving the lives of Worcester’s

most vulnerable citizens. The city, and our

agency, are far better for it.

es of others h caring

and solid resolve

– Mike Donoghue

Board Member, 2 years

n untouched by the work of our

Outpatient ServicesAccomplishments:

n On our annual Client Satisfaction Survey, 97% of respondents reportedthat they were satisfied with the services they received in the FamilyCenters, and 97% also said that theywould refer a friend or family member to Y.O.U., Inc.

n Using the Treatment Outcome Package (TOP), we found significantimprovements in our clients' scores onover 82% of all of the subcategoriesmeasured by the TOP. The averagepercentage improvement for ourchild clients was 71% across all subscale measures; for adolescentclients, the average improvement ratewas 80%; and for our adult clients,the average improvement rate was

65%. This was across all three Family Center sites.

With three bustling Family Centers and a full range of school, home, and community-based programs, the Outpatient Servicescomponent reaches a wide audience of clients, from preschool aged children, to parents and grandparents of all ages and from diverse backgrounds. Our highly skilled and compassionate staff is committed to providing the best mental health care possible to our clients, and satisfaction surveys consistently demonstrate theoutstanding results they achieve. Y.O.U., Inc. is equally dedicated to the task of training the next generation of health care providers, and we offer our intensive Training Institute and Intern Trainingprograms to students from a wide range of colleges and universities in the area.

• Family Centers Located in Worcester, Gardner and Southbridge, each Center islicensed to provide individual, family, and group psychotherapyfor children, adolescents, and entire families. The professionalstaff also provide testing and diagnostic services, medicationmanagement, consultation and training. In addition, we nowhave a Parent Resource Specialist who coordinates family funnights, free educational talks for parents, parent supportgroups, an advisory council, and a Resource Center that helpsfamilies to access necessary support and prevention services.

• Assessment Center Within the Family Centers we provide a single point of access for evaluations, including psychological, neuropsychological, risk management, ADHD, substance abuse, parental fitness, and trauma evaluations.

• Latino Outreach ServicesAll of the services offered within the threeFamily Centers are provided to families

in Spanish and in English, including all types of therapy, parent support

groups, testing and consultation.

• School-Based Services Our clinical staff offers individual and group therapy to students within the school setting,and consultation and training to school staff.

• Child Care ConsultationWe provide clinical and consultation services topreschool children, parents, and staff of childcare facilities throughout Worcester County.

• Positive Parent Coaching The Parent Coaches assist parents who can benefit from a hands-on educational approachin acquiring new skills and achieving more consistent structure in the home. They joinwith parents through intensive home-basedwork, developing parent support groups, andproviding crisis management and consultation.

• Therapeutic Tracking Mentors provide a model of tracking for at-riskyouths that incorporates the positive elements ofa meaningful counseling relationship with theusual beneficial function of tracking activities.

C L I E N T S & FA M I L I E S S E RV E D

15,831

Operating Revenue – $30,173,311

Operating Expenses – $30,556,250

30.0%

n Department of Children and Families

n Managed Care

n Other Income

n Local Education Departments

n City & Federal Funding

n Grants & Private Fundraising

n United Way

47.4%

0.7%

2.9% 6.4%

8.8%

3.8%

41.1%n Family Support

Network

n Residential Services

n Community-based Services

n Outpatient Services

n Education & Employment Services

n Administration & Fundraising

n Other

16.4%

6.1%

12.8%

0.4%

10.5%

12.7%

Youth Opportunities Upheld, Inc. and Y.O.U., Inc. – Combined Financials: FY 7/1/10 - 6/30/11 Unaudited

“Thank you so

much for helping

me keep my family

together Michelle!”

– Positive Parent client

Our

MissionTo provide youth and families

with opportunities to fulfill

their potential and build a

brighter future.

ASSETS

Cash $2,808,354

Prepaid Expenses 586,133

Accounts and Other Receivables, net 3,384,370

Investments 2,873,003

Beneficial Interest in Trust 779,478

Other Assets 259,743

Property, Plant and Equipment

Furniture and Equipment 1,782,257

Building Improvements 13,430,600

Sub-Total 15,212,857

Less Accumulated Depreciation (7,280,692)

Net Property, Plant and Equipment 7,932,165

Total Assets $18,623,246

LIABILITIES

Note Payable and Hedging Instrument $9,909,764

Accounts and Subcontracts Payable 572,894

Deferred Revenue 296,645

Accrued Liabilities 2,971,567

Total Liabilities $13,750,870

NET ASSETS

Unrestricted Fund $4,370,502

Temporarily Restricted 490,874

Permanently Restricted 11,000

Total Net Assets 4,872,376

Total Liabilities and Net Assets $18,623,246

Operating support and revenue $30,173,311

Operating expenses 30,556,250

Changes in net assets from operations (382,939)

Non-operating revenue (expense)

Net investment return 571,119

Unrealized loss on hedging instrument 35,565

Gain on sale of property 130,750

Impairment Loss (4,640,166)

Changes in net assets (4,285,671)

Net assets, beginning of year 9,158,047

Net assets, end of year $4,872,376

Y.O.U., Inc. Angels ($10,000-$24,999)

Amelia Peabody FoundationBank of America Merrill LynchBank of America Charitable FoundationHighland Congregational SocietyTD Bank Charitable FoundationThe Albert W. Rice FoundationThe Fletcher FoundationThe George F. & Sybil H. Fuller FoundationThe George I. Alden TrustThe Stoddard Charitable Trust

Y.O.U., Inc. Guardian Angels ($25,000+)

Fallon/OrNda Community Health Fund of GWCFGreater Worcester Community FoundationTG Public BenefitThe Ruth H. & Warren A. Ellsworth FoundationThe George W. Wells FoundationUnited Way of Central MA

Chairman's Circle ($5,000-$9,999)Benefit Development GroupFrank MazerMetso AutomationSt. Vincent's Home Corp.TD Bank MassachusettsTJX FoundationUnited Bank FoundationUniversity of Mass. Medical Center

Y.O.U., Inc. greatly appreciates the generosity of its friends – the individuals, families, small businesses, corporations, and foundationsthat support the agency’s services to children and families.

Listed below are those who donated $50 or more between July 1, 2010 and June 30, 2011. Included as well aredonor-designated gifts to special programs such as Cottage Hill Academy, Dynamy, and other restricted appeals.

OurDonors

“I believe that personally and in business, it is important to

make a meaningful and positive contribution to children

and families living within our communities.”

– Mark C. Crandall, Regional President, MA/RI, TD Bank

For an agency of our size, technology plays a critical role in everything from client scheduling and electronic healthrecords, to accurate and timely insurance billing. InformationTechnology executive Gerard Morales brings that industry perspective, along with fresh approaches to fundraising anddevelopment, to our Finance and Young Professionals Advisory Committees.

Providing seasoned guidance and advice to future leaders of our board is a role perfectly suited to retired marketing executive Larry Morrison. In his 16 years on the board,including a term as Board Chair, Larry has served on virtuallyevery committee – and his contributions to the agency are significant and far reaching.

Former information technology and insurance executive Gary MacConnell was instrumental in the recruitment andhiring of Y.O.U., Inc.’s very first MIS Director. Over manyyears, Gary has lent his considerable expertise to numerousfacets of the agency’s operations, serving as Board Chair and working tirelessly on many fundraising projectsand capital campaigns.

President's Club ($1,000-4,999)

Abbott BioResearch CenterDeborah A. Adams Memorial FundApril M. AulickMichael BarryCatherine BoisvertStephen BuchalterCahn Funds for Social ChangeCapital Lease GroupCoghlin Electrical ContractorsRobert DingmanMichael & Maureen DonoghueDouglas DunnFirst Congregational Church of GardnerFirst Congregational Church of ShrewsburyEdith & Conrad FisherWarner & Mary FletcherJustin FletcherMatthew & Julie FletcherAllen FletcherFoodSourcePlusMatthew GizaGrafton Suburban Credit UnionGreenleaf FoundationHanover Insurance Group -Annual Field Day

for United Way Day of CaringDonald HeinHoche-Scofield FoundationThomas JenkinsDavid Johnson & W. Kathy MartinMichael KlumpenaarKnight-Dik Insurance Agency, Inc.Stephen & Valerie Loring

William MahoneyJoseph MarzoJames & Patricia MoynihanNational Grid USA Service Company, Inc.Nypro Inc.Payson Park Church BelmontLaura & Nathan PetersonRachel PiniQuinsigamond Community CollegeSaint-Gobain CorporationSarah SamsMr. & Mrs. Robert A. SigelDr. John & Lynn SullivanTD Banknorth Insurance Agency, Inc.The 200 FoundationThe Agnes M. Lindsay TrustThe Fred Harris Daniels FoundationThe Golub FoundationThe Hart FoundationDr. Ludmilla & Joseph TonkonogyUni/Care Systems, Inc.W.B. Mason Co.Wal-Mart Store #4387Webster First Federal Credit UnionWebster Five FoundationWorcester Business JournalWyman-Gordon Foundation

Paula AielloJames BarkerLeesa BaroneJames Bellanca Jr.WendyJo BelleriveGeorge & Barbara BernardinSeth BernsteinBlueCross BlueShieldBollus LynchPaula & James BuonomoGerald BurnsPaul CareyBob & Patty CarnegiePeter CarusoPaula ConnollyCreative Print Products

Paul CroteauDNS The Business PrinterRichard & Terry England

Stephen & Janet EricksonBarbara FargoFirst Baptist Church of WorcesterFirst Congregational Church

of RockportFrancis P. Shea Insurance Agency, Inc.

David & Rosalie GrenonHarvard Pilgrim Health Care

David Huhtala

Scott LauderB. Dale Magee Andrew MahoneyMichael MartinKristin & Michael MayotteAmy & Christopher McCarthy

Memorial Congregational Church of Baldwinville

Doug & Diane MeystreJonathan & Kristine MillerMorgan-Worcester Inc.Laurance MorrisonDr. & Mrs. Alan MossNortheast Copier SystemsSara RobertsonJohn RoyMatthew SchmitRobert SeipleRobert & Lynda SorrentiCharles & Susan StevensAnn Toomey-DoaneUnited Bank

Marilin Vega & Pedro ValentinTodd & Courtney WetzelWhalley Computer Associates, Inc.Wallace Whitney, Jr.Peter Wojnar

Champions of Youth ($500 - $999)

A special thanks to all our sponsorsof our highly successful Gala forKids 2010

Members

George & Barbara BernardinMaurice & Pamela BoisvertNancy BrownStephen Cahn*Sarah CareyRobert DikStephen & Janet EricksonEdith & Conrad FisherGary GaffinCharles GenovesiJanet & Art Jones

Stephen & Valerie LoringMary Lorusso-DiBara Amy & Christopher McCarthyMary Elizabeth McGrathDouglas & Diane MeystreLaurance MorrisonSally & Ben* SchenckThomas & Kathleen SullivanPolly & Dick* TrainaBruce & Kate Wells

*Deceased

The Greenwood Society has been created to recognize those who have advised Y.O.U., Inc. thatthey have named the organization as the beneficiaryof a bequest or other planned gift. The name“Greenwood,” Boisvert in English, honors ourfounding executive, Maurice (Moe) Boisvert.

Student Madelin Escobar (center), and board member April Aulick (center right)spoke at this year’s Greenwood Society event held at Tower Hill Botanical Garden.Board Chair Georgia Griffith (left), Gaelyn Hastings, Upward Bound ProjectDirector (center left), and our CEO Moe Boisvert (right), pose for a picture.

2 2 Y . O . U . , I N C

As an advisor in the Junior Achievement program,banking executive Tom McGregor saw the benefits of giving promising students the support they neededto succeed in college and beyond. That experience ultimately led to his interest in our agency, where henow serves on the board’s Capital Campaign, Finance,and Development committees.

As the founder of programs for youth in Tanzania,marketing professional Anne Kottler was a perfectchoice to serve on Y.O.U., Inc.’s International ChildWelfare Committee. To our good fortune, Anne’sfundraising, marketing, and event planning expertisewill also be put to very effective use on ourDevelopment Committee.

Roy Angel brings considerable non-profit governanceand finance experience to the board in his role asGovernment Affairs Committee Chair, helping theagency to foster relationships with local legislators. He also brings a parent’s perspective to his 12 years on the board,as his son is a graduate of the Kathleen Burns Preparatory School.

A. L. Purinton CorporationRoy AngelAutomatic Data ProcessingBarnstorm CyclesIan BarrettJudy & Jay BathKelly BerryPatricia BerthiaumeDavid & Trisha BoisvertBowditch & Dewey, LLPNancy Joy BrownJohn CawthorneLilia ChavezKathy ChengDr. Charles ConroyJames CosgroveMr. & Mrs. Robert CotterLynn & Timothy CumminsKeith DesrochesPenelope DillonSharon DonohueDunstable Evangelical Congregational ChurchJyll England & Jose AlvarezEvangelical Church United Church of ChristFirst Congregational Church of WestminsterPatricia FletcherJoyce FullerGannett FoundationGarabedian PlumbingCharles T. GenovesiCam & Pat GodfreyAndrew GrantGeorgia GriffithElias HannaPatricia HarmonLinwood HudsonMichael KelleherDavid KelleherJanine Kudron-Penny

Advocates of Youth ($250 - $499)

Leicester Police AllianceThomas LescalleetLexus of NorthboroughLiberty Mutual - Give with LibertyLifesong ChurchThomas LindnerAshwyn LookwhyGary & Diane MacConnellNormand MaroisRalph & Denise MaroisMassDevelopmentTom & Elisabeth McGregorGerard & Patricia MoralesMichelle MorrisseyKerry & Steve MoyalNew England Office SupplyMichelle & Joseph NoelNStar Electric & Gas Corp (NStar Foundation)Nu-England Cleaning Services Co., Inc.Nystrom Beckman & Paris LLPChris & Catie PalermoPilgrim LandscapingPaul PlotczykChristopher PsaropulosJames & Sheila Purdy Jessica RockVincent RovezziMichael Savino Mr. & Mrs. Gene SimsThomas & Kathleen SullivanMargaret TrainaDonna TruexUnited Church of

Christ of CantonElaine Waters-DaverioDante Zamora

Accelerate EnergyAce Temperature Control, Inc.Jeffrey & Susan AyotteMichele M. BachiniSusan Hunter Brown Bailey Ellen Banash Maureen BaneRyan BelangerAnna BerinPatricia BerubeMaryLou & Paul BessetteNorman Bitsoli Susanne & Leslie BlattJason BoyleBraley & Wellington Insurance AgencyGloria-Lee Brooks

Peter BryanJohn BuddJ. Michael Burns & Mary Jo Hollender

Burst MediaButler-Dearden Paper ServiceAndy & Jane CahnCaravan Coffeee & Food Service, Inc.Christ Memorial Church

of North Brookfield

Elaine Cinelli John Clark

Jane & Richard Clark

Coghlin Services FundMichael Collins & Beverly FreemanEdward & Barbara Collins, Jr.Thomas & Anne Condon Stuart Cone Congregational Church of MattapoisettShirley Conrad

Samantha CoonsThomas J. CorriganRobert & Marie CousyRobert CraigJoseph CrottyGeoffrey & Mary CushnerStefan DalanSuzanne DayKevin J. DeignanErnie & Jane DellheimEva DelucaDaniel DeSantisBob & Mary Gay DeskinMichelle DesorcyRobert DikD'Iorio's Hair Salon

James DiredaLee & Dick DoberJames & Carol Donnelly

Kathleen DowningCynthia DraleauThomas DubeStephanie DuvaEmpire Engineering, Inc.Rick Fadden & Karen Dorhamer-Fadden

First Church Congregational of MarlboroughFirst Congregational Church of Braintree

First Congregational Church of Hatfield

First Congregational Church of RandolphFirst Congregational Church of Southhampton

First Congregational Church of WorcesterFirst United Methodist Church of Melrose

First United Methodist Church of PittsfieldChristopher Fiumefreddo

Kathleen Fleming

Jeannine FollettJeffrey FoxFranciscan Hospital for ChildrenG & L PlumbingTerrence GibsonAlan & Larissa GlassGolf Star Auto Sales & ServiceJohn & Elaine Gomez Jerry GouzeiaCynthia GrayMaureen GrayNathan GrindleCrescent GuigereAnne Nancy C. Harvey Suzette V.S. HearnHoney Farms, Inc.

Thuan Huynh Manuel Cesar Iglesias Indsutrial Foundry Corp.

Industrial Cleaning Products, Inc.Intel Volunteer Grant ProgramInterior Resources of New EnglandJohn Hancock Matching Gifts ProgramJanet & Arthur JonesMonica Juarez

Michael & Joyce KeeganPaul & Carol Kelleher

Mr. & Mrs. Robert Kelley, Jr.

Eloise KenneyKing's Auto Repair

Kenneth KnightKnights of Columbus #396Barbara KohinDebra Kott

Charlotte Krakoff

Supporters of Youth ($100-$249)

Shannon LaferriereSandra & Edward LandauMr. Michael LaPlanteAndrew LaPointeFrancyne & Stephen LefemineJohn LeonardSally LevinsonAnn Lisi & Joel GreeneJay & Carolynn Luby Michael LydonLynde Hardware Supply, Inc.David MassadThomas & Connie MasseyMr. & Mrs. Samuel MatthewsMaury's DeliChristopher McCobbThomas McDavittSamantha McDonald & Ossian CooneyStephen & Linda McMillan

Melissa MellorJoseph MillerMitchell Differential, Inc.Amy MorrealeMr. & Mrs. Pete MurphyRick & Liz Murray

Nault Architects Inc.Herbert & Joann Nevyas

Gock NgNiman Paper SupplyOakdale United Methodist Church

Bonnie O'BrienPriscilla Oehl

Mr. & Mrs. Dennis O'LearyVictor Ortiz

Leslie Owen

2 4 Y . O . U . , I N C

Vickie PagliucaParker Glass ContractingChris PerisMr. & Mrs. David PerskyPeter BryanMichael PhilipSteven Pollack & Ruth CrumpMichael PorcaroPremier Park & PlayMarge PurvesWilliam & Ann RawstronMaurice RogersRutland Police AssociationDavid Rynick & Melissa BlackerMr. Robert Sakakeeny & Dr. Gale NigroshMichelle Savrann

Carol SeagerKarla ShieldsVivian Sigel

Southbridge Savings BankSister Marguerite Armand –

Sisters of Saint AnneMr. & Ms. Peter StevensStruck Catering

With 36 years of board experience including a term as BoardChair behind him, it’s easy to see why retired Worcester educator Bruce Wells is not only a trusted resource for newerboard members, but also the namesake of one of our most successful education endeavors: The Bruce Wells Scholars(Upward Bound) program.

Kenyan-born professor Shiko Gathuo feels a deep personal connection to our agency’s work with the Street FamiliesRehabilitation Trust and the Youth Empowerment Center inNyeri. Her unique perspective and knowledge of the social andpolitical climate of Kenya informs her work on our InternationalChild Welfare Committee.

With more than 30 years of executive leadership in the mentalhealth services field, Tom Manning understands first-hand thechallenges faced by non-profits and the vulnerable families theyserve. Tom’s deep ties to the human services community andexpertise in government relations are an essential addition to our Board.

Mr. & Mrs. Jeff SwanbergJudith Theokas Larri Tonelli ParkerGregory TylerUnion Congregational Church

of East BridgewaterUnited Church of BernardstonJessica VilliardWachusett Pest ControlEleanor WagnerCharles WamplerRichard & Lori WelchBruce & Kate WellsWest Dudley Auto SalesWesthampton Congregational ChurchWetzel Center Latency Unit of Y.O.U., Inc.

Mr. & Mrs. Howard WhiteheadWomen's Union Of The FirstCongregational Church

Worcester TextbookDekedras Wright, Sr.Susan WrightGregory & Susan YoungSusan Zink

“Thank you will NEVER be enough”

– Parent of a Worcester Family Center client

Jillian AlfeoAlpha Travel AgencyLinda ArmstrongPat AustinSallee AzzaronePaul BelsitoBarbara BerlandThomas Bliss, Jr.Daniel & Bridget BreyfoglePaula & Donald BrierleyBrito Cleaning ServicesMarianita CarrionCentral Congregational Church of New SalemChairtown Lumber CompanyPamela & Gerald ClarkAlan ColumbusCommunity-Based Services of Y.O.U., Inc.Donna & Timothy ConnollyW&A CordovaDavid CoulsonJames CruickshankLinda DagnelloDeborah DeeSylvio & Helen DemersNicholas & Deborah DeSherbinin Robert DoreTyler DumasEFE Program of Y.O.U., Inc.Katie ElmesFirst Church of TempletonFirst Congregational Church of SpencerChristin FoskettJohn Gannon & Barbara SaragovitzElisabeta Gega-BlaneyTimothy & Peggy Golden Dr. & Mrs. Harvey Gould

Mr. & Mrs. Michael GregoryRuth HaddonMr. & Mrs. Edward S. HadfieldDavid Hutchinson & Panutda SuwannanondaHerb IngramRachel JohnsonJean Johnson Kate Johnson & Kevin SchaefferNancy KeefeDorothy KelleherJanice KoczanConstance LauziereMr. & Mrs. Michael LeavittLeBlanc & Sans, AttorneysTony & Marjorie LeeOttilie & Jeffrey LevineSuzanne LewandowskiRenee LewisLynn Anderson LopezJudith MartinDr. William MateikTracy MedlinWendy MillerMr. & Mrs. Jeffrey MitchellSarah MontignyMorgan Stanley Smith BarneyDavid NergararianNew Outlooks SalonNorth Leominster Congregational ChurchMichael O'ConnorBetty OldhamLori PandiscioRonald ParkerRosa & Raul Payva Phillipston Ladies Benevolent SocietyPioneer Seal Coating

Believers in Youth (Up to $99)

A happy skier just off the slopes at our 26th Annual SkiFest Event.

Jason PooleMonica PotterQuality Coffee ServiceRaborne Electric Corp.Aaron RaphaelMary Ellen Remillard & Roger DuvalJulius & Marsha RichterHoward Sard & Rowena NelsonSecond Congregational Church

of South RoyalstonDavid Silverman & Adrienne BentmanJonathan Silverman Rachel Southard

Jennifer TarkaRichard TashjianJacqueline TearAubrey TheallKarl Thidemann The Most Reverend Edmond TinsleyMelissa TolsonChristen TouchetteBetty TranJeffrey WhitcombFrancine Winslow-RamosWorcester Dental AssociatesElaine Youngman

If your name has been inadvertently omitted or is incorrect, kindly call Amy McCarthy,Director of Marketing, Communications, and Development, at (508) 849-5600 ext. 286or email [email protected]. Please accept our apologies.

2 6 Y . O . U . , I N C

Human Resources consultant Bob Carnegie has a 30-yearhistory with Y.O.U., Inc., and throughout those years has volunteered his services as a trainer, recruiter, and board member. Bob recently rejoined our Human ResourcesCommittee, where his industry expertise and commitment to our mission will continue to be an asset to the agency.

In two ten-year board terms spanning most of our 40-year history,attorney Wally Whitney has been a key player in countlessmajor agency events, but none more so than our 2009 mergerwith the Dynamy program. This former Board Chair continuesto serve the agency as an Emeritus director and trusted advisor.

Finding common ground and opportunities to effectively shareresources for at-risk youth are a priority for Reverend ClydeTalley, pastor of Belmont A.M.E. Zion Chuch. Clyde is a passionate voice for the Worcester community, with a businessand technology background that will be invaluable to theQuality Assurance and Nominating committees.

All Saints Episcopal Church of WorcesterScott AndersonApplebee'sAshburnham Community ChurchKaitlyn AusmusBank of America Charitable FoundationBank of America Merrill LynchPaul BessetteBoston Professional Hockey AssociationBoston Red SoxRichard G. CarriereGreg CarrolCBT ArchitectsCharter CommunicationsClear Channel Communications/WSRSColony Liquors & Wine ShoppeMark CrandallMatthew DaleyDean's DeliFirst Congregational Church of ShrewsburyFirst Congregational Church of WalpoleFirst Parish of BoltonFood for ThoughtFriendly's Ice CreamGood As Gold CoffeeRuss HatchAnthony IsgroHolly KalbaMissy KarmerThomas P. KeatingDale LarocqueChris LeachLemon-X CorporationMaster WokAmy & Christopher McCarthyGeorgia McLean

Jonathan & Kristine MillerChristopher MiltonMonster Mini GolfAnnie D. OllilaLaura PallottaSue PetersenPine Ridge Country ClubDana RafieeJessica RockMichelle SavrannSecond Congregational Church of AttleboroJeanne St. PierreStarbuck’sLinda SullivanThurston Foods, Iinc.Robert VarteresianVictory Bar and CigarsWachusett Landscaping & Construction ExcavatingWachusett Mountain Ski Area Westerman Store EquipmentTodd H. WetzelWorcester Regional Chamber

of CommerceWorcester Telegram and Gazette

Gifts in Kind

“My son is truly a changed

person because of this

program.”

– Joy & Robert Wetzel

Children’s Center parent

Roy Angel

April M. Aulick

Ian Barrett

Benefit Development Group

George Bernardin

Seth L. Bernstein

Maurice & Pamela Boisvert

Robert Carey

Robert Carnegie

Robert Cousy

Joseph Crotty

Daniel L. DeSantis

Thomas A. Doherty

Michael Donoghue

Douglas Dunn

Stephen Erickson

Barbara Fargo

Fletcher Foundation

Anne W. Gathuo

George I. Alden Trust

Georgia Griffith

Hoche-Scofield Foundation

Thomas F. Jenkins

Janet Jones

Frank Kartheiser

Michael Keegan

Anne Kottler

John Lynch

Gary MacConnell

Thomas Manning

Samantha McDonald

Tom McGregor

Timothy McMahon

Douglas Meystre

Gerard Morales

Laurance S. Morrison

Christopher J. Palermo

Robert A. Sigel

Cynthia Skowyra

Robert Sorrenti

Stoddard Charitable Trust

Clyde Talley

The Albert J. Gifford Charitable Trust

The George F. and Sybil H. Fuller

Foundation

Donna M. Truex

Dolly Vazquez

Bruce E. Wells

Wally Whitney

Wyman-Gordon Foundation

Our facilities are well-located and accessible toour clients; however, although these buildingsare attractive and welcoming, many are inneed of betterments, upgrades, and someexpansion of space or parking in order to continue the high level of quality carerequired by our clients.

Just as importantly, as a behavioral health organization, Y.O.U., Inc. is under Federalmandate to develop an Electronic HealthRecord system. Implementation of anadvanced system will ensure compliance withall of the requirements of insurance payors,improve the integration of medical and behavioral health care, and reduce billing costsby up to $250,000 annually.

Thanks to all those who have supported this campaign, we are more than half way to our $1.2M goal!

As a result of a year-long analysis of our facility and technology needs, the Board ofDirectors of Y.O.U., Inc. voted to initiate a capital campaign entitled “Building BrighterFutures for 40 Years.” Our goal for this fundraising endeavor is $1.2 million with themonies raised going directly to these two major initiatives.

2 8 Y . O . U . , I N C

Senior Management:

President/CEOMaurice Boisvert

Chief Operations OfficerPaul Kelleher

Medical DirectorDr. Ludmilla Tonkonogy

Chief Financial OfficerPaula Aiello

Director of Family Support NetworksPaul Carey

Director of Residential ServicesMichael Collins

Director of Outpatient ServicesEvan Graber

Director of Education and Employment ServicesKristin Mayotte

Director of Marketing, Communications, and DevelopmentAmy McCarthy

Chief Information OfficerJonathan Miller

Director of Human ResourcesLaura Peterson

Director of Community-Based ServicesAnn Toomey-Doane

Director of Quality ManagementElaine Waters-Daverio

Board of Directors:

Georgia Griffith - ChairpersonMichael Keegan- Vice ChairpersonThomas Jenkins - TreasurerThomas Doherty – Assistant TreasurerMichael Donoghue - Secretary/Clerk

Licensures, Accreditations And Memberships

• Association of Behavioral Healthcare• Children’s League of Massachusetts• Council for Opportunity in Education• Council on Accreditation, Inc.• Department of Early Education and

Care/Licensed as a Child Placement Agency• Department of Elementary and Secondary

Education• Investing in Girls Alliance• Licensed Mental Health and Substance

Abuse Clinic• Massachusetts Association of 766 Approved

Private Schools• United Way of Central Massachusetts• United Way of Southbridge, Sturbridge,

and Charlton, Inc.• Worcester Area Chamber of Commerce

Board Members

Roy Angel

April Aulick

Ian Barrett

Paul Belsito

Robert Carnegie

Douglas Dunn

Shiko Gathuo

Anne Kottler

John Lynch

Thomas Manning

Samantha McDonald

Thomas McGregor

Timothy McMahon

Gerard Morales

Christopher Palermo

Christopher Peris

Ralph Rondinone

Robert Sigel

Clyde Talley

Donna Truex

Dolly Vazquez

Board Emeriti

George Bernardin

Marilyn Bieksha

Susanne Blatt

William Gardiner, III

Patricia Harmon

Gary MacConnell

M. Elizabeth McGrath

Douglas Meystre

Laurance Morrison

Sally Schenck

Edmond Tinsley

Bruce Wells

Wallace Whitney, Jr.

Legislative Committee Chair Roy Angelgreets Representative Kim Ferguson, R-Holden at our legislative breakfastthis year.

Students from our graduating class of2011 pose for a picture.

Y . O . U . , I N C 2 9

81 Plantation Street, Worcester, MA 01604

508-849-5600

www.youinc.org

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