You CAN NOT, NOT communicate.. How do you interpret this picture?

You CAN NOT, NOT communicate.You CAN NOT, NOT communicate.

How do you interpret How do you interpret this picture?this picture?



Nonverbal Nonverbal CommunicationCommunicationChapter 4Chapter 4

DefinitionDefinition

Nonverbal Communication Nonverbal Communication is is “the process of using “the process of using MESSAGES THAT ARE MESSAGES THAT ARE NOTNOT WORDS to generate meaning” WORDS to generate meaning” (p. 86).(p. 86).

Nonverbal Nonverbal CommunicationCommunication



Verbal & Nonverbal Verbal & Nonverbal Comm:Comm:Coexisting TogetherCoexisting Together

RepetitionRepetition Same message sent verbally and Same message sent verbally and

nonverbally.nonverbally.

EmphasisEmphasis Using NV to Using NV to strengthenstrengthen your message. your message.

ComplementationComplementation V & NV add meaning to each other and V & NV add meaning to each other and

expand on either message alone.expand on either message alone.

Verbal & Nonverbal Comm:Verbal & Nonverbal Comm:Coexisting TogetherCoexisting Together

ContradictionContradiction V & NV conflict.V & NV conflict. Lying?Lying?

SubstitutionSubstitution NV says it all.NV says it all.

RegulationRegulation NV used to monitor and control interactions.NV used to monitor and control interactions.

Nonverbal CodesNonverbal Codes

KinesicsKinesics ProxemicsProxemics AttractionAttraction ChronemicsChronemics Haptics (Tactics)Haptics (Tactics) ParalinguisticsParalinguistics ArtifactsArtifacts

Types of Nonverbal Types of Nonverbal CodesCodes

KinesicsKinesics Body Movement and Facial ExpressionsBody Movement and Facial Expressions

Posture, movement, facial expressionsPosture, movement, facial expressions


Kinesics (continued)Kinesics (continued) EmblemsEmblems – movements that substitute – movements that substitute

words and phrases.words and phrases. Illustrators Illustrators – accompany or reinforce V.– accompany or reinforce V. Affect displaysAffect displays – emotional displays. – emotional displays. RegulatorsRegulators – control flow or pace of – control flow or pace of

interaction.interaction. AdaptorsAdaptors – public adaptations of private – public adaptations of private

behavior.behavior.


SpaceSpace Proxemics Proxemics (E.T. Hall) – The study of the (E.T. Hall) – The study of the

human use of space and distance.human use of space and distance.

TerritorialityTerritoriality How do you mark a space as YOURS???How do you mark a space as YOURS???

Personal SpacePersonal Space How “close” is close enough???How “close” is close enough???


ProxemicsProxemics (continued) (continued)

YouYou 0-18’’

18’’-4’

4’-12’12’-Infinity

IntimateIntimate Distance

PersonaPersonall Distance

SocialSocial Distance

PublicPublic Distance


Physical AttractionPhysical Attraction In groups, discuss what you find In groups, discuss what you find

attractive in potential attractive in potential boyfriends/girlfriendsboyfriends/girlfriends To a large extent, these are learned.To a large extent, these are learned.

http://www.youtube.com/watch?v=pcFlxSlOKNI


TimeTime ChronemicsChronemics – “the way people organize – “the way people organize

and use time and the messages that are and use time and the messages that are created because of our organization and use created because of our organization and use of it” (p. 89).of it” (p. 89).


Touching Touching Tactile communicationTactile communication – “the use of touch – “the use of touch

in communication” (p. 90).in communication” (p. 90).


Paralinguistics – along with wordsParalinguistics – along with words Vocal cuesVocal cues – “all of the oral aspects of – “all of the oral aspects of

sound except words themselves” (p. 92)sound except words themselves” (p. 92)


Vocal CuesVocal Cues PitchPitch – highness or lowness of voice – highness or lowness of voice RateRate – how rapidly or slowly you speak – how rapidly or slowly you speak InflectionInflection – variety or changes in pitch – variety or changes in pitch


Vocal CuesVocal Cues VolumeVolume – loudness/softness – loudness/softness QualityQuality – unique voice characteristics – unique voice characteristics

(huskiness, nasality, raspiness, whininess)(huskiness, nasality, raspiness, whininess) Nonword soundsNonword sounds – “mmm” “ahh” “umm” – “mmm” “ahh” “umm”

“huh”“huh”


Vocal CuesVocal Cues PronunciationPronunciation – correct speech – correct speech

TournamentTournament MomMom

ArticulationArticulation – opposite of mumbling – opposite of mumbling EnunciationEnunciation – pronunciation + articulation – pronunciation + articulation SilenceSilence – lack of sound – lack of sound


Object languageObject language – “the study of human – “the study of human use of clothing and other artifacts as use of clothing and other artifacts as nonverbal codes” (p. 94).nonverbal codes” (p. 94).

What artifacts do you What artifacts do you see?see?

Questions?Questions?

Group Discussion TimeGroup Discussion Time1.1. What nonverbal artifacts are considered What nonverbal artifacts are considered

undesirable or inappropriate by US/Japan undesirable or inappropriate by US/Japan (in business, family, society)?(in business, family, society)?

2.2. How is space (in general) used differently?How is space (in general) used differently?

3.3. What differs about the way in which What differs about the way in which kinesics are interpreted/used? (emblems, kinesics are interpreted/used? (emblems, illustrators, regulators, etc.)illustrators, regulators, etc.)

4.4. What about clothing? Touching? Public What about clothing? Touching? Public displays of affection?displays of affection?

You CAN NOT, NOT communicate.. How do you interpret this picture?

Documents

nonverbal communicationchapter

nonverbal codestimechronemics

nonverbal codesobject

human use of space

use of touch

study of human use of

complementationv nv

emphasisusing nv