YMCA Training Brochure

TrainingBrochure

n Awareness Sessions for Staff Working with Young People

n Business and Meetings Skills

n Drug Training for Adult Learners

n Employability Skills

n Health and Safety

n Skills for Work

n Substance Use and Associated Risks for Young People

n Support and Advice for Parents and Carers Surrounding Substances

About UsYMCA is a transformational organisation that has a passion to build strong people, strong families and strong communities. We deliver a diverse range of projects and services to meet the needs of our customers. Our services include Drug and Alcohol projects for adults and young people, Foyer Housing, a nursery and our charity shop, as well as youth services and support for older people.

Wolverhampton YMCA has a well established history of delivering training and capacity building projects and we have developed and expanded our training offer in order to re-launch our new Training and Development service. All of our training courses are delivered by our friendly and enthusiastic team who are experts in understanding the needs of your learners and will work with you to develop tailor-made packages that suit the requirements of your staff and organisation.

Training and DevelopmentWhy Choose Us?n We offer competitive rates for our wide range of well established courses and bespoke training packages.

n You can up-skill your workforce for a positive impact on your business.

n All of our courses are designed and delivered by our team of experienced, expert trainers.

n We provide a welcoming, supportive environment in which learners are able to focus on developing knowledge, skills and a sense of achievement.

n Learners can develop skills in our well equipped training suite, or at a venue to suit you and your business needs.

n We recognise the achievement of our learners with accredited training or Certificates of Attendance.

n As part of our commitment to learning, attendees are supported to achieve course outcomes before, during and after sessions.

Training and Development

We offer a range of bespoke and general trainingpackages to suit the needs and values of individuals and organisations. Our training offer covers:

Awareness Sessions for Staff 6Working with Young Peoplen Alcohol Awarenessn Awareness Sessions for Staff Working with Young Peoplen Understanding Substance Misuse

Business and Meetings Skills 7n Initial Business Planning/Feasibilityn Minute Taking Training n Preparing for Trade Fairsn Report Writingn Running Effective Meetings

Drug Training for Adult Learners 8n Basic Drug Awarenessn NCFE Substance Misuse Awareness – Accredited

Employability Skills 9n C.V. Writing Workshopn C.V.s and Job Applicationsn Job Interview Skills n PowerPoint for Job Interviews and Presentations

Health and Safety 10n Control of Substances Hazardous to Health (COSHH)n Electrical Safety n Fire Safetyn General Health & Safety n Manual Handlingn Risk Assessment

Course List

YMCA Training & Development Service Call us on 01902 3715832 3

Skills for Work 11/12n Assertiveness and Confidence Building Workshop n Communication Skills n Design and Marketing for Groups and Organisations n Leadership and Management n Monitoring and Evaluation n Planning and Organising Work Tasks n Presentation Skills n Problem Solving and Decision Making n Project Management for Groups and Project Workers n Self-Management n Team Working n Time Management

Substance Use and Associated Risks 13for Young Peoplen Alcohol Awareness n Basic Substance Awarenessn Keeping Safe and Resisting Peer Pressure Surrounding Substances n Sexual Health Awareness

Support and Advice for Parents and Carers 14Surrounding Substancesn Awareness and Strategies Surrounding Substance Use

Complementary Therapies/Our Bespoke Service 15

Venues and Costs 16

Booking Form (Individuals) 17/18

Booking Form (Organisations) 19/22

About YMCA 23

Course List

4 5Email us at: [email protected] Find us at: www.ymca-wolverhampton.co.uk

“Excellent. Relaxed atmosphere - very welcoming. The course made the whole experience as easy as possible to understand, with plenty of flip chart explanations. I could not praise the trainer enough. She was very helpful and understanding.”

Employment Skills Workshop 23.07.2009

“Very concise, friendly and accepted by young people.”

Young People’s Substance Misuse Awareness Training 2010

“The trainer was the best I’ve encountered in four years of working in the Drug and Alcohol field.”

NCFE 26/27.05.2010

“What I like most about the course was the quality of the teaching; the information was explained to a high standard.”

NCFE 10/11.06.2010

“Wouldn’t hesitate to use in groups again!”


“The teacher was friendly and there was a good atmosphere.”

NCFE 10/11.08.2010

“Everything was covered in a lot of detail.”

Project Planning 22.09.2010

“Super trainer!”

Risk Assessment Training 22.09.2010

“Very good session that really got the young people thinking”


“This course made me feel more confident about myself and talking to other people.”

Assertiveness and Confidence Building Workshop 29.10.2010

What our Learnerssay about us…

6 YMCA Training & Development Service

Alcohol AwarenessCourse Code: ASYP1 Duration: Half Day or Full Day Course Options

This course covers: Awareness of effects, risks and consequences of alcohol use. Understanding units of alcohol and varying alcohol strengths. Keeping safe around alcohol and resisting peer pressure.

Awareness Sessions for StaffWorking with Young PeopleCourse Code: ASYP2 Duration: Half Day or Full Day Course Options

This course involves topics such as: Awareness of effects, risks and consequences of substance use. Awareness of signs and symptoms of substance use; Health and Safety surrounding substance use.

Understanding Substance MisuseCourse Code: ASYP3 Duration: Half Day Course

This course looks at important issues, such as why young people use substances, what the associated risks of substance misuse are and some of the preventative strategies to help young people stay safe.

Awareness Sessions for Staff Working with Young People

Call us on 01902 371583 7

Initial Business Planning/FeasibilityCourse Code: BM1 Duration: 1-2-1 (1 hour) tuition sessions

These sessions enable participants to explore a business idea, find out if running a business is for them and if the business idea is worth further exploration.

Minute Taking TrainingCourse Code: BM2 Duration: Half Day or Full Day Course Options

Take the stress out of taking minutes at meetings – a practical workshop for administrators and anyone required to take minutes.

Preparing for Trade FairsCourse Code: BM3 Duration: Half Day Course

How to get your business noticed at Trade Fairs. Creative and cost effective ways to advertise your organisation and increase business.

Report WritingCourse Code: BM4 Duration: Half Day Course

This course covers the essentials of writing clear, concise and well presented reports. Learn how to structure and present information with confidence.

Running Effective MeetingsCourse Code: BM5 Duration: Half Day Course

How to run positive and productive meetings; save time, save money, inventive solutions to decision making and achieving consensus.

Business and Meetings Skills

Basic Drug AwarenessCourse Code: DTA1 Duration: Flexible Options

These courses are the ultimate in flexibility! Courses can be delivered from a half day to 2 days – depending on your level of need and circumstances. You can opt for our standard delivery package, or upgrade to our bespoke service, tailored to address specific issues your organisation may be facing, including drug policy advice and development.

NCFE Level 1 Award in SubstanceMisuse Awareness (Accredited)Course Code: DTA2 Duration: Two Day Course

This course provides learners with a Nationally Recognised Qualification, an introductory level of knowledge about substances and varied progression routes. The course may support a professional learning and development need, or a personal interest in the subject matter.

Drug Trainingfor Adult Learners


C.V. Writing WorkshopCourse Code: ES1 Duration: Half Day or Full Day Course options

This practical course covers everything you need to know about how to write an effective C.V and be taken seriously by employers. Suitable for everyone including those starting out in their first job, experienced employees, people made redundant, returners to the workplace.

C.V.s and Job ApplicationsCourse Code: ES2 Duration: Half Day (fast track) or Full Day Course options

This workshop provides a quick and easy route to writing C.V.s and completing job applications. Take this course to learn to think like an employer and get your name on the job interview shortlist.

Job Interview SkillsCourse Code: ES3 Duration: Half Day or Full Day Course options

Learn how to ‘think like an interviewer’, develop your confidence and prepare and practice questions for interview success.

PowerPoint for Job Interviews and Presentations Course Code: ES4 Duration: 1-2-1 (1 hour) tuition sessions

These PowerPoint sessions usually run on an appointment basis at our Temple Street offices. However, we are happy to visit you to deliver the package on your own computer or using one of our laptop computers. The sessions aim to provide people who have some computer skills with an introduction to PowerPoint - usually just one session would enable a participant to produce a basic PowerPoint presentation that could be used successfully at a job interview. Additionally, this course is beneficial for people facing presentations and public speaking.

Employability Skills

Health and Safety

Control of Substances Hazardous to Health (COSHH)Course Code: HS1 Duration: Half Day Course

This course covers the essential aspects of COSHH, including how to apply and record COSHH essentials. Develop practical, straightforward and cost effective ways to approach COSHH in your organisation.

Electrical SafetyCourse Code: HS2 Duration: Half Day Course

This practical workshop covers the basics of electrical safety, including how to check for signs of faults and wear and tear. Straightforward and practical tasks guide you through the basics.

Fire SafetyCourse Code: HS3 Duration: Half Day Course

This course gives participants an opportunity to see and use fire extinguishers (optional) and to be aware of how fires start and spread. Aimed at all levels of staff this practical course provides an overview of fire safety procedures including legislation, basic principles of fire and prevention, fire plans and emergency evacuation procedures.

General Health and SafetyCourse Code: HS4 Duration: Half Day Course

This informative course provides an introduction to the core elements of health and safety in the workplace - fire, first aid, risk assessment, and manual handling. All of the essentials are covered to meet the needs of your organisation.

Manual HandlingCourse Code: HS5 Duration: Half Day Course

A practical workshop that enables participants to learn how to tackle manual handling tasks safely. A mix of activities enables learners to develop their understanding and skills involved in carrying out tasks safely.

Risk AssessmentCourse Code: HS6 Duration: Half Day Course

This course covers the essential aspects of Risk Assessment, including why, how and who should conduct workplace risk assessments. A practical task enables learners to carry out basic risk assessments, which can be used in the workplace.

10 11YMCA Training & Development Service Call us on 01902 371583

Skills for Work

Assertiveness and Confidence Building WorkshopCourse Code: SW1 Duration: Half Day Course

Essential skills suitable for anyone and everyone! This course is beneficial for those looking for work, in education or training, embarking on a new career, in a volunteering role, or simply to build confidence in everyday life.

Communication SkillsCourse Code: SW2 Duration: Half Day Course

Essential skills for anyone and everyone who may be looking for work, is in education or training, is looking to start a new career, is in a volunteer roles, or just to build your confidence. Workshop includes: understanding how communication works and practical techniques to develop your skills for positive communications.

Design and Marketing for Groups and OrganisationsCourse Code: SW3 Duration: Full Day Course

Developed to meet the needs of smaller organisations, our popular Design and Marketing workshop includes an introduction to basic visual language, design and critical skills, the basic principles of marketing, and developing a marketing strategy.

Leadership and Management Course Code: SW4 Duration: Half Day or Full Day Course options

A structured introduction to management and leadership. The course includes information on the role of the manager, leadership and management theories, styles and teamwork, and motivation.

Monitoring and Evaluation Course Code: SW5 Duration: Half Day Course

How to use monitoring and evaluation to improve your service and raise the quality of your work.

Planning and Organising Work Tasks Course Code: SW6 Duration: Half Day Course

A practical workshop to help you get things done! Useful for students, people getting back into work and people in new work and volunteer roles.

Presentation Skills Course Code: SW7 Duration: Half Day or Full Day options

This course covers all the essentials needed to prepare and deliver a memorable presentation. The session includes: knowing your audience, developing your confidence, how to make your presentation engaging and involving your audience.

Problem Solving and Decision MakingCourse Code: SW8 Duration: Half Day Course

Practical methods for solving problems - in work, training, education, volunteering, and in life.

Project Management for Groups and Project Workers Course Code: SW9 Duration: Full Day Course

An outline introduction to the practical aspects of project management and planning. Straightforward approaches to getting started and running successful projects. A range of activities covers all the basics in a practical and informative way.

Self-ManagementCourse Code: SW10 Duration: Half Day Course

A useful workshop for anyone looking to get back into work, for those looking for a new job or a change of work direction.

Team WorkingCourse Code: SW11 Duration: Half Day or Full Day Course options

This is a great workshop for anyone aiming to work effectively with other people. The workshop includes topics such as the features of effective teamwork, leadership and team roles, and how to make workable contributions to the group. This is a highly practical session enabling participants to develop valuable teamwork skills.

Time ManagementCourse Code: SW12 Duration: Half Day Course

Learn techniques to get the most out of your precious time.


Alcohol AwarenessCourse Code: SUYP1 Duration: Half Day or Full Day Course options

This course covers issues such as the effects, risks and consequences of alcohol, keeping safe around alcohol and resisting peer pressure.

Basic Substance Awareness for Young PeopleCourse Code: SUYP2 Duration: Half Day Course

A half day course covering the effects, risks and consequences of substance use.

Keeping Safe and Resisting Peer PressureSurrounding Substances Course Code: SUYP3 Duration: Half Day Course

This course covers issues such as keeping safe, resisting peer pressure and building self esteem in relation to substance misuse issues.

Sexual Health Awareness Course Code: SUYP4 Duration: Half Day or Full Day Course options

This course includes information and advice on contraception, sexually transmitted infections and relationships.

Substance Use and Associated Risks for Young People

Awareness and StrategiesSurrounding Substance UseCourse Code: SA1 Duration: Half Day or Full Day Course Options

This course looks at the signs and symptoms of substance use and addresses some of the myths surrounding the subject. Additionally, we look at how to engage young people in talking about drugs/alcohol as well as how to deal with conflict.

Support and Advice for Parents and Carers Surrounding Substances


Complementary TherapiesComplementary Therapy can assist in reducing stress and anxiety levels caused by work related pressure and tension. At Wolverhampton YMCA we offer a variety of complementary therapies that will provide you with a natural way of feeling refreshed, rejuvenated and revitalised. Our range of treatments includes Aromatherapy, Bach Flower Remedies, Chair Therapy, Indian Head Massage and Reflexology. Call us on 01902 371582 to discuss our full range of therapies, or to book an appointment with one of our specialist qualified Complementary Therapists.

Our Bespoke Service

Can’t see a course you like?No problem - just contact us to discuss your needs!Our bespoke training service can purpose build training packages to suit the needs of your organisation – from short, half day, courses, to longer, more in-depth development programmes.

Training Needs AnalysisIn order to maximise the benefits of training to your organisation, we also offer a full Training Needs Analysis (TNA) service. The TNA process enables us to work together to analyse the development needs of your employees within the context of your organisation.

Contact us at:

YMCA Training & Development Service29 - 31 Temple Street,

Wolverhampton,WV2 4AN.

Tel: 01902 371583 . Fax: 01902 371598Email: [email protected]: www.ymca-wolverhampton.co.uk

Complementary Therapies andOur Bespoke Service

Venues and Times Courses are delivered at our conveniently located, city centre venue. Directions and access information are sent out when we confirm your booking.

Alternatively, we can deliver the majority of our courses at a venue to suit you - contact us on 01902 371583 for more information. Courses not delivered at our venue are subject to an additional 20% charge to cover trainers’ travel and associated costs.

All courses start at 9.00/9.30 and end at 12.30/1.00pm (half day) or 4.00pm (full day).

Some of our courses can be delivered outside of normal office hours – contact us on 01902 371583 for more details.

CostsOur costs include certificates, materials, handouts and refreshments.

Groups Individuals

Half Day Course £250 Half Day Course £25

One Day Course £500 One Day Course £50

Two Day Course £950 Two Day Course £60

Tuition sessions (1-2-1) £30/hour Tuition sessions (1-2-1) £30/hour

Bespoke Training POA

For operational reasons, we reserve the right to cancel or postpone courses. In the event of this occurring, you will have the opportunity to either change the date of your course (subject to availability) or cancel the booking with a full refund if no alternative course is available.

Courses run with a minimum of 10, and a maximum of 20, people.

All learners, unless completing a Nationally Recognised Qualification, receive a Certificate of Attendance upon completion of their training course.

Venues and Costs


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Individual Training Course Booking Form

BFI1

Booking and Invoicing Contact

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To secure a place on the course, a 20% (of course cost) deposit is required at the time of booking. The full balance is payable 3 weeks before the course commences. Bookings made later than 3 weeks before the commencement of the course: full course cost to be sent with booking form.

The course fee includes handouts and morning/afternoon refreshments.

By signing this form you agree to your details being held on the Wolverhampton YMCA Training and Development Service database for statistical and marketing purposes. We will not disclose this information to any third parties.

Important NoticeIn the event that your booking has to be cancelled, the following charges will apply: up to 14 days prior to the course start - full reimbursement; up to 10 days prior to the course start - half of the course fees charged; less than 10 days prior to the course start - 100% of course fees charged.

By signing this application form you are agreeing to these terms.

Signature of applicant:

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Please return your completed application form and payment to:

YMCA Training and Development Service 29-31 Temple Street,

Wolverhampton, WV2 4AN.

or by fax to: 01902 371598

18 19

Group Training CourseBooking Form

BFG1a

YMCA Training & Development Service Call us on 01902 371583

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Please photocopy this form as necessary for additional delegate details.

20 21

Group Training CourseBooking Form

BFG1b

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Please indicate to whom course details are to be provided:Please note: Course details include course times, dates, venues and any ID required, NOT details of course costs.

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Sort Code: 08-60-01 Account Number: 20220365

Terms and Conditions

Fees. Invoices are issued against a company purchase order, following acceptance of registration, and must be paid within 30 days of the invoice date.

The course fee includes training materials, handouts and morning/afternoon refreshments for each delegate.

Cancellations. A 10% administration fee will be charged for cancellations made up to two weeks prior to the start of the course. Cancellations thereafter will be liable to the loss of the full fee. Substitutions may be made at any time prior to the start of the course.

YMCA reserve the right to cancel any course at short notice, or to postpone or change the content of the course as may be required. If a course is cancelled by YMCA, the full fee will be refunded.

YMCA does not accept liability for costs incurred by delegates or their organisations for cancelled travel arrangements and/or accommodation reservations.

Substitutions, cancellations and any other changes to bookings must be confirmed in writing.

Email us at: [email protected] Find us at: www.ymca-wolverhampton.co.uk

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I wish to book the delegate(s) on the course(s) detailed on form(s) BFG1a/BFG1b. I have read and accept the booking terms and conditions.

By signing this form you agree to your details being held on the Wolverhampton YMCA Training and Development Service database for statistical and marketing purposes. We will not disclose this information to any third parties.

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Please return your completed application form and payment to:

YMCA Training and Development Service 29-31 Temple Street,

Wolverhampton, WV2 4AN.

or by fax to: 01902 371598


…provide a range of services that reflect relevant quality standards, such as:

n A 50-station fitness facility, large sports hall, superb dancestudio and saunas in both changing rooms, all of which complement a very broad range of activities and programmes delivered by fully qualified instructors.

n A variety of youth projects delivering developmental activities for young people.

n Community work in a neighbourhood context providingclubs, outings, seasonal events and activities spanning all age groups.

n Employability and Employer Engagement service enablingadults and young people to gain the right skills and attributes to be employable.

n Excellent adult learning, skills development and community education for local people, families and communities.

n Specialist childcare that links into the Early Years Foundation Stage, encouraging children to grow and develop.

n High quality drug and alcohol services for the supportand rehabilitation of substance users and their families, carers and friends.

n Supported housing for young people, providing Foyeraccommodation in Wolverhampton, Rugeley and West Bromwich.

n The Atrium Café, conveniently located at our Temple Streetpremises, providing a varied menu of freshly prepared food in a relaxing and welcoming atmosphere.

Did you know that YMCA…

Registered Charity No. 1043739. Company limited by guarantee 3012233.

Find us on Follow us on

Contact UsIf you have any course queries, please contact the

Training and Development Service at:

29 - 31 Temple Street,Wolverhampton, WV2 4AN.

Tel: 01902 371583 . Fax: 01902 371598Email: [email protected]: www.ymca-wolverhampton.co.uk

Wolverhampton West Bromwich & District

YMCA Training Brochure

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