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Does Online AdvertisingBuild Brands?
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Background
Clickthrough rates are seen by many advertisers as the keysuccess metric for online campaigns
With clickthrough rates declining, advertisers are questioningthe brand building value of internet advertising
eBrands@DLKW and Dynamic Logic have set out to provideunequivocal proof that online advertising builds brands
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How Did We Go About It?
Create a new brand
Launch it with online ads exclusively
Measure the impact on:- Brand Awareness
- Message Association
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It Worked!
4%
11%
19%
0%
2%
4%
6%
8%
10%12%
14%
16%
18%
20%
Control All Respondents
Exposed
Target Audience
Age 18-49 HHI
75K+
428%change inin Brand
Awarenessbetween
thoseunexposed(control)and thetargetaudiencewho wereexposed tothe ads
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YesSirNoSir is a personal concierge service created byeBrands@DLKW
A campaign was created to build awareness and generate trial
we do things so you dont have to
Inventory was donated by:
www.ivillage.co.uk
DynamicLogics AdIndex was used to measure the brandingimpact of the online advertising campaign
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Campaign Details
The campaign launched on May 1, 2001 and ran for 6 weeks
Multiple formats and multiple copies were run
A total of 1.5 million impressions were served The campaign generated a 0.4% CTR and more than 534
highly qualified leads (534 people registered atwww.yessirnosir.net)
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Sample of the Creative Units
The creatives used in the campaign included animatedstandard size banners, skyscrapers and buttons
iVillage used a standard banner and button
The campaign was ROS on iVillage
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AdIndex Methodology
AdIndex uses a control-exposed methodology that measures thebranding value of online ad campaigns as they run across a site or set ofsites. The two groups below are simultaneously sampled and theirresponses compared.
Yes
Since the onlystatisticaldifference
between groupsA and B is thepresence of thecreative, we canattribute the liftto the creative
Exposed*
Control*
Didtheyseethe
mpaign?
Yes
No
Both groups aresurveyed abouttheir attitudes
toward thebrand in the
creative at theSAME time
Dotheresultsindicatea
difference?
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Recruiting Methodology - Exposed
Popup invitinguser toparticipate inour survey
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Overall Campaign Results
Both test and control groups were favourable to the brand/concept
Awareness jumped from 4% (noise) among the non exposed groupto 11% among the exposed group - a lift of175%
Those exposed to the messages were also able to link the messages
to the brand Lift/Impact = (Exposed-Control)/Control
Exposed Control Difference Lift
Brand Awareness 11% 4% +7% 175%*
Brand Favorability 51% 50% +1% 2%Purchase Intent 40% 40% 0% 1%
Message Association 20% 15% +5% 34%*
SampleSize 473 200
*Statistically significant difference between control and exposed group at a 90% confidence level
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Brand Awareness by Demographic
4%11%
4%
19%
3%
5%
5%
26%
0 5 10 15 20 25 30
All Respondents
Age 18-49 HHI
75K+
Women 18-49HHI 75+
Men 18-49 HHI
75K+
Exposed
Control
429%
66%
428%
175%
*Statistically significant difference between control and exposed group at a 90% confidence level
High liftamongstaffluentyoung tomiddle agedmen
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Message Association by Demographics
15
20
16
22
20
17
15
24
0 5 10 15 20 25
ll
son
n
s
1849
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Brand Awareness by Frequency
4%
10%
14%
0%
2%
4%
6%
8%
10%
12%
14%
16%
Control Exposed 1-3x Exposed 3x+
72% Lift*
95% Lift*
*Statistically significant difference between control and exposed group at a 90% confidence level
Exposingconsumersto the adsthree timesor moreoptimisedthe impactof thebrand
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Conclusions
Online advertising builds brands!
This campaign was able to increase Brand Awareness forYesSirNoSir, a fictitious brand, from virtually 0 to 11% in just 6weeks
Click-Through alone sells online advertising short - way short!
Brand Awareness 175%
Message Association 34%
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Conclusions
Among the primary target audience of professionals aged 18-49,Brand Awareness lift was 428%
Among affluent men in this group, the lift in Brand Awareness isan impressive 429%*
Outside the target, Brand Awareness increased 140%*and MessageAssociation 65%*among women aged 18-49 earning less than40,000. This suggests that the product advertised had broaderappeal
*Statistically significant difference between control and exposed group at a 90% confidence level
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Conclusions
Strong relationship between frequency of exposure and brandmetrics
Brand Awareness shows a significant lift of95%*for thoseexposed 3 or more times to an ad
Message Association is also influenced by the frequency of ads.Those who were exposed more than 3 times showed a lift of44%*
The message, we do things, so you dont have to, resonates more,in general, with men
Skyscrapers proved to be more effective than standard banners
*Statistically significant difference between control and exposed group at a 90% confidence level
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Definition of AdIndex Metrics
Brand wareness - Measures the level of familiarityrespondents have with the YesSirNoSir brand
Brand Favourability - Measures the extent to which
respondents have a positive or favourable opinion of theYesSirNoSir brand
Purchase ntent - Measures the likelihood of respondents tosubscribe to theYesSirNoSirservice in the future
Message ssociation - Measures the extent to whichrespondents can match the copy or messages in the creativeto the YesSirNoSir brand
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Contacts
Simon Andrews
eBrands@DLKW
+44 207 438 4176
Bob Ivins
Dynamic Logic (Europe)
+44 208 433 [email protected]