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B C D E F G H I J K A: VFD Drive B: 24VDC Power Supply C: VFD Circuit Breaker D: Control Circuit Breaker I: Relay #3 J: Relay #4 K: Relay #5 XRS Troubleshooting Control Components A E: Timer #1 (Open Limit Timer) F: Timer #2 (Close Limit Timer) G: Relay #1 H: Relay #2
4

XRS Troubleshooting Control Components - airliftdoors.com Troubleshooting Guide.pdf · Is there po wer to the control b ox? (If there is po wer, t he VF D s creen will show r ed l

Jul 19, 2018

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Page 1: XRS Troubleshooting Control Components - airliftdoors.com Troubleshooting Guide.pdf · Is there po wer to the control b ox? (If there is po wer, t he VF D s creen will show r ed l

BCDEFGHIJK

A: VFD DriveB: 24VDC Power SupplyC: VFD Circuit BreakerD: Control Circuit Breaker

I: Relay #3J: Relay #4K: Relay #5

XRS TroubleshootingControl Components

A

E: Timer #1 (Open Limit Timer)F: Timer #2 (Close Limit Timer)G: Relay #1H: Relay #2

Page 2: XRS Troubleshooting Control Components - airliftdoors.com Troubleshooting Guide.pdf · Is there po wer to the control b ox? (If there is po wer, t he VF D s creen will show r ed l

Is t

he

re p

ow

er

to t

he

co

ntr

ol b

ox?

(If

the

re is

po

we

r, th

e V

FD

scr

ee

n w

ill s

ho

w r

ed

lett

ers

or

nu

mb

ers

, an

d t

he

24

VD

C P

ow

er

Su

pp

ly w

ill h

ave

a

gre

en

lig

ht

on

.)

Do

es

the

VF

D s

ho

w a

n e

rro

r co

de

? E

X: F

_U

F?

Do

es

the

err

or

cod

e s

ay F

_U

F o

r F

_L

F?

Yes

Yes

Yes

No

Ch

eck

inco

min

g p

ow

er

(Sh

ou

ld b

e 1

20

V)

Ch

eck

cir

cuit

bre

ak

ers

in c

on

tro

l bo

x.

No

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Err

or

F_

UF

: Th

ere

wa

s a

n o

pe

n o

r cl

ose

sig

na

l be

ing

se

nt

wh

en

th

e V

FD

wa

s

po

we

red

on

. Tu

rn o

ff p

ow

er,

ma

ke

su

re

ph

oto

eye

s a

re n

ot

blo

cke

d, b

utt

on

s a

re n

ot

stu

ck in

, an

d c

ar

wa

sh is

no

t se

nd

ing

an

op

en

or

clo

se s

ign

al.

Tu

rn p

ow

er

ba

ck

on

.

Did

th

is s

olv

e t

he

pro

ble

m?

Err

or

F_

LF

: Th

ere

is n

ot

en

ou

gh

vo

lta

ge

be

ing

sup

plie

d t

o t

he

co

ntr

ol b

ox.

Ma

ke

su

re

inco

min

g v

olt

ag

e is

be

twe

en

11

0v

an

d 1

20

v.

Did

th

is s

olv

e t

he

pro

ble

m?

No

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Yes

Test

do

or

op

era

tio

n

an

d p

roce

ed

no

rma

lly

Do

es

Re

lay

#3

sh

ow

ora

ng

e in

th

e

rela

y w

ind

ow

wh

en

th

e o

pe

n b

utt

on

is p

ush

ed

?

Is t

he

re a

ye

llow

wir

e r

un

nin

g f

rom

te

rmin

al

4 o

n R

ela

y #

3 t

o t

erm

ina

l 13

A o

n t

he

VF

D?

Yes

Is t

he

op

en

er

spe

ed

se

t

to z

ero

?

(Pre

ss u

p o

r d

ow

n a

rro

w

on

VF

D o

nce

to

ch

eck

)

No

Ad

just

sp

ee

d t

o d

esi

red

sett

ing

, RE

SE

T D

OO

R

LIM

ITS

, an

d p

roce

ed

no

rma

lly.

No

If y

ello

w w

ire

is h

oo

ke

d

to d

iffe

ren

t te

rmin

als

,

rew

ire

as

de

scri

be

d

ab

ove

.

Did

th

is s

olv

e t

he

pro

ble

m?

No

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Yes

Test

do

or

op

era

tio

n

an

d p

roce

ed

no

rma

lly

Do

es

Re

lay

#1

sh

ow

ora

ng

e

in t

he

re

lay

win

do

w c

on

sta

ntl

y?

No

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Yes

Is t

he

OP

EN

(in

ne

r m

ost

) lim

it

swit

ch o

n t

he

mo

tor

pu

she

d in

?

Ad

just

op

en

lim

it c

am

to

corr

ect

po

siti

on

. S

ee

“Op

en

er

Ad

just

me

nts

” se

ctio

n o

f

inst

alla

tio

n g

uid

e.

Yes

No

Mo

ve w

ire

s cu

rre

ntl

y

con

ne

cte

d t

o t

he

OP

EN

lim

it

swit

ch (

Wh

ite

& G

ree

n)

to

eit

he

r th

e 3

rd o

r 4

th li

mit

swit

ch.

Ad

just

th

e m

atc

hin

g

cam

so

it is

in t

he

sa

me

po

siti

on

as

cam

#1

.

Did

th

is s

olv

e t

he

pro

ble

m?

XR

S T

rou

ble

sho

oti

ng

(P

ag

e 1

)

Do

or

do

es

no

t o

pe

n o

r

do

es

no

t st

op

at

op

en

lim

it

De

scri

pti

on

of

pro

ble

mS

TA

RT

HE

RE

Do

or

do

es

no

t cl

ose

or

do

es

no

t st

op

at

clo

se li

mit

Pro

cee

d t

o p

ag

e 2

Do

or

do

es

no

t o

pe

n a

t a

llD

oo

r d

oe

s n

ot

sto

p a

t o

pe

n li

mit

.

Co

nti

nu

es

to w

rap

aro

un

d in

sid

e

the

to

p c

ove

r.

Ma

nu

ally

pre

ss in

th

e

gra

y lim

it s

wit

ch o

n

the

inn

er

mo

st (

Gre

en

)

limit

. (Lo

cate

d u

nd

er

the

bla

ck c

ove

r o

n m

oto

r.)

Wh

en

pre

sse

d in

do

es

Re

lay

#1

sho

w o

ran

ge

in t

he

re

lay

win

do

w?

Yes Yes

Ma

nu

ally

pre

ss in

th

e

gra

y li

mit

sw

itch

on

the

inn

er

mo

st (

Gre

en

)

limit

. (Lo

cate

d u

nd

er

the

bla

ck c

ove

r o

n m

oto

r.)

Wh

en

pre

sse

d in

do

th

e o

ran

ge

&

gre

en

lig

hts

on

Tim

er

#1

tu

rn o

n?

**O

ran

ge

lig

ht

will

go

off

aft

er

ap

pro

x. 1

-2 s

ec.

Gre

en

lig

ht

sho

uld

sta

y o

n w

he

n li

mit

sw

itch

is p

ush

ed

in**

Yes

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

No

Ma

ke

su

re t

he

lim

its

are

wir

ed

to t

he

co

ntr

ol b

ox

corr

ect

ly.

Wh

ite

Wir

e t

o C

om

mo

n

Gre

en

Wir

e t

o U

P L

imit

Bla

ck W

ire

to

Do

wn

Lim

it

Did

th

is s

olv

e t

he

pro

ble

m?

Yes

Test

do

or

op

era

tio

n

an

d p

roce

ed

no

rma

lly

No

Po

ssib

le T

ime

r p

rob

lem

.

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

No

Mo

ve w

ire

s cu

rre

ntl

y

con

ne

cte

d t

o t

he

OP

EN

lim

it

swit

ch (

Wh

ite

& G

ree

n)

to

eit

he

r th

e 3

rd o

r 4

th li

mit

swit

ch.

Ad

just

th

e m

atc

hin

g

cam

so

it is

in t

he

sa

me

po

siti

on

as

cam

#1

.

Did

th

is s

olv

e t

he

pro

ble

m?

Yes

Test

do

or

op

era

tio

n

an

d p

roce

ed

no

rma

lly

Ch

eck

co

nti

nu

ity

be

twe

en

the

wh

ite

an

d g

ree

n w

ire

s

wh

en

th

e li

mit

sw

itch

is p

ush

ed

in.

Is t

he

re c

on

tin

uit

y?

No

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Yes

Po

ssib

le b

rea

k in

on

e o

r

bo

th o

f th

e w

ire

s. C

he

ck

con

tin

uit

y o

f b

oth

wir

es

an

d r

ep

lace

bro

ke

n o

r

da

ma

ge

d w

ire

s.

No

Yes

Yes

No

No

Yes

No

No

Yes

Page 3: XRS Troubleshooting Control Components - airliftdoors.com Troubleshooting Guide.pdf · Is there po wer to the control b ox? (If there is po wer, t he VF D s creen will show r ed l

XR

S T

rou

ble

sho

oti

ng

(P

ag

e 2

)

Do

or

do

es

no

t st

op

at

clo

se li

mit

.

Co

nti

nu

es

to u

n w

rap

on

th

e

flo

or

Ma

nu

ally

pre

ss in

th

e

gra

y lim

it s

wit

ch o

n

the

Clo

se (

Wh

ite

)

limit

. (Lo

cate

d u

nd

er

the

bla

ck c

ove

r o

n m

oto

r.)

Wh

en

pre

sse

d in

do

es

Re

lay

#2

sho

w o

ran

ge

in t

he

re

lay

win

do

w?

Yes Yes

Ma

nu

ally

pre

ss in

th

e

gra

y lim

it s

wit

ch o

n

the

Clo

se (

Wh

ite

)

limit

. (Lo

cate

d u

nd

er

the

bla

ck c

ove

r o

n m

oto

r.)

Wh

en

pre

sse

d in

do

th

e o

ran

ge

&

gre

en

lig

hts

on

Tim

er

#2

tu

rn o

n?

**O

ran

ge

lig

ht

will

go

off

aft

er

ap

pro

x. 1

-2 s

ec.

Gre

en

lig

ht

sho

uld

sta

y o

n w

he

n li

mit

sw

itch

is p

ush

ed

in**

Yes

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

No

Ma

ke

su

re t

he

lim

its

are

wir

ed

to t

he

co

ntr

ol b

ox

corr

ect

ly.

Wh

ite

Wir

e t

o C

om

mo

n

Gre

en

Wir

e t

o U

P L

imit

Bla

ck W

ire

to

Do

wn

Lim

it

Did

th

is s

olv

e t

he

pro

ble

m?

Yes

Test

do

or

op

era

tio

n

an

d p

roce

ed

no

rma

lly

No

Po

ssib

le T

ime

r p

rob

lem

.

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

No

Mo

ve w

ire

s cu

rre

ntl

y

con

ne

cte

d t

o t

he

CLO

SE

lim

it

swit

ch (

Wh

ite

& B

lack

) to

eit

he

r th

e 3

rd o

r 4

th li

mit

swit

ch.

Ad

just

th

e m

atc

hin

g

cam

so

it is

in t

he

sa

me

po

siti

on

as

cam

#2

.

Did

th

is s

olv

e t

he

pro

ble

m?

Yes

Test

do

or

op

era

tio

n

an

d p

roce

ed

no

rma

lly

Ch

eck

co

nti

nu

ity

be

twe

en

the

wh

ite

an

d b

lack

wir

es

wh

en

th

e li

mit

sw

itch

is p

ush

ed

in.

Is t

he

re c

on

tin

uit

y?

No

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Yes

Po

ssib

le b

rea

k in

on

e o

r

bo

th o

f th

e w

ire

s. C

he

ck

con

tin

uit

y o

f b

oth

wir

es

an

d r

ep

lace

bro

ke

n o

r

da

ma

ge

d w

ire

s.

No

Do

or

do

es

no

t cl

ose

at

all

FR

OM

PA

GE

1

Is t

he

re p

ow

er

to t

he

co

ntr

ol b

ox?

(If

the

re is

po

we

r, th

e V

FD

scr

ee

n w

ill s

ho

w r

ed

lett

ers

or

nu

mb

ers

, an

d t

he

24

VD

C P

ow

er

Su

pp

ly w

ill h

ave

a

gre

en

lig

ht

on

.)

No

Ch

eck

inco

min

g p

ow

er

(Sh

ou

ld b

e 1

20

V)

Ch

eck

cir

cuit

bre

ak

ers

in c

on

tro

l bo

x.

Yes

Do

e t

he

VF

D s

ho

w a

n e

rro

r co

de

? E

X: F

_U

F?

Yes

Err

or

F_

UF

: Th

ere

wa

s a

n o

pe

n o

r cl

ose

sig

na

l be

ing

se

nt

wh

en

th

e V

FD

wa

s

po

we

red

on

. Tu

rn o

ff p

ow

er,

ma

ke

su

re

ph

oto

eye

s a

re n

ot

blo

cke

d, b

utt

on

s a

re n

ot

stu

ck in

, an

d c

ar

wa

sh is

no

t se

nd

ing

an

op

en

or

clo

se s

ign

al.

Tu

rn p

ow

er

ba

ck

on

.

Err

or

F_

LF

: Th

ere

is n

ot

en

ou

gh

vo

lta

ge

be

ing

sup

plie

d t

o t

he

co

ntr

ol b

ox.

Ma

ke

su

re

inco

min

g v

olt

ag

e is

be

twe

en

11

0v

an

d 1

20

v.

Did

th

is s

olv

e t

he

pro

ble

m?

No

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Yes

Test

do

or

op

era

tio

n

an

d p

roce

ed

no

rma

lly

Yes

Do

es

Re

lay

#5

sh

ow

ora

ng

e

in t

he

re

lay

win

do

w c

on

sta

ntl

y?

Yes

Th

is is

ind

ica

tive

of

a c

on

sta

nt

op

en

sig

na

l be

ing

se

nt

to t

he

con

tro

ls.

So

urc

es

of

a c

on

sta

nt

op

en

sig

na

l ca

n b

e:

- B

lock

ed

or

fau

lty

safe

ty e

yes

- S

tuck

op

en

bu

tto

n

- O

pe

n s

ign

al b

ein

g s

en

t to

con

tro

ls f

rom

ca

r w

ash

or

oth

er

ou

tsid

e s

ou

rce

.

Ch

eck

th

ese

po

ssib

le s

ou

rce

s

to d

ete

rmin

e w

he

re o

pe

n

sig

na

l is

be

ing

se

nt

fro

m.

No

Do

es

Re

lay

#4

sh

ow

ora

ng

e in

th

e

rela

y w

ind

ow

wh

en

th

e c

lose

bu

tto

n

is p

ush

ed

?

Do

es

Re

lay

#2

sh

ow

ora

ng

e

in t

he

re

lay

win

do

w c

on

sta

ntl

y?

No

No

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Yes

Is t

he

CLO

SE

lim

it

swit

ch o

n t

he

mo

tor

pu

she

d in

?

Ad

just

CLO

SE

lim

it c

am

to

corr

ect

po

siti

on

. S

ee

“Op

en

er

Ad

just

me

nts

” se

ctio

n o

f

inst

alla

tio

n g

uid

e.

Yes

No

Mo

ve w

ire

s cu

rre

ntl

y

con

ne

cte

d t

o t

he

CLO

SE

lim

it

swit

ch (

Bla

ck &

Wh

ite

) to

eit

he

r th

e 3

rd o

r 4

th li

mit

swit

ch.

Ad

just

th

e m

atc

hin

g

cam

so

it is

in t

he

sa

me

po

siti

on

as

cam

#2

.

Did

th

is s

olv

e t

he

pro

ble

m?

Co

nta

ct A

irlif

t Te

ch H

elp

61

2-5

29

-10

00

Test

do

or

op

era

tio

n

an

d p

roce

ed

no

rma

lly

Yes

Is t

he

re a

ora

ng

e w

ire

ru

nn

ing

fro

m R

ela

y #

5to

te

rmin

al 1

3B

on

th

e V

FD

?

Yes

Is t

he

op

en

er

spe

ed

se

t

to z

ero

?

(Pre

ss u

p o

r d

ow

n a

rro

w

on

VF

D o

nce

to

ch

eck

)

No

Ad

just

sp

ee

d t

o d

esi

red

sett

ing

, RE

SE

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Page 4: XRS Troubleshooting Control Components - airliftdoors.com Troubleshooting Guide.pdf · Is there po wer to the control b ox? (If there is po wer, t he VF D s creen will show r ed l

PAGE 3 - VFD ERROR CODE TROUBLESHOOTING

ERROR CODE

F.UF

F.LF

F.CLorCL

F.PF

F.OF

F.OF1

DESCRIPTION

START UP FAULT

LOW INCOMINGVOLTAGE

CURRENT LIMITEXCEEDED

MOTOR OVERLOAD(Preceded by F.CL)

OUTPUT FAULT

GROUND FAULTERROR

POSSIBLE CAUSES

Open or Close Signal present when power is turned on tocontrol box.

Incoming voltage is below110VAC.

Motor drawing more than8 amps due to: - Improper adjustment of counterweight system or broken counterweight strap. - Door movement is restriced due to binding, ice, or other obstruction. - Excessive motor wear

See F.CL Possible Causes

Short circuit to or in motoror Sever Motor OverloadFOLLOW STEPS 1-8 TO THERIGHT.

Grounded motor phase orshort circuit to or in motor.FOLLOW STEPS 1-8 TO THERIGHT.

RESOLUTION

Turn off power to control box and make sure safety eyes are not blocked, open button is not stuck in, car wash controls are not sending an open signal. Turn power back on. If error code is still present, contact Airlift Technical Assistance.

Determine reason for low incoming voltage. Supply voltage to control boxmust be 110v-120v.

Check counterweight system (Premium model only). With thedoor in the open position, the counterweight strap should be completelyunwound with the weights towards the bottom of the guide tube. Check thatthe strap is not frayed or broken. Replace strap and/or adjust weights as necessary. Consult installation manual for proper weight adjustment.

Make sure there are no loose bolts, worn bearings, ice, or any other obstructionpreventing the door from traveling properly in the track. Also make sure doorroll has not shifted to one side and is rubbing against either bearing plate.

If counterweights and obstructions have been ruled out, the motor may beexcessively worn. Consult with factory for troubleshooting.

See F.CL Resolution

1. Turn power off to control box and make sure wires leading to the two circuit breakers are not loose. If they are tight, move to Step 2.2. Disconnect motor leads (U,V,W,Ground) from control box.3. Turn power on and press Open or Close. If error persists, the VFD drive will need to be replaced. If error code goes away, go to Step 4.4. Turn power off, rehook motor leads to control box.5. Disconnect motor leads from the motor itself making sure none of the wires are touching each other or any part of the motor junction box.6. Turn power on and press Open or Close. If error persists, there is a short in the motor lead wires and they should be replaced. If error goes away, go to Step 77. Turn power off, reconnect motor leads at the motor.8. Turn power on and press Open or Close to run the door. If error persists, the motor will need to be replaced.

FOR ALL OTHER ERROR CODES, CONTACT AIRLIFT TECHNICALASSISTANCE @ 1-888-368-4403