Count of IM Incident ID IM Incident ID IM System IM0000426198 IS & DB IM0000451252 HARDWARE AND OPERATING SYSTEMS IM0000452068 INFORMATION SYSTEMS INFRASTRUCTURE IM0000548887 HARDWARE AND OPERATING SYSTEMS IM0000562559 HARDWARE AND OPERATING SYSTEMS IM0000564915 INFORMATION SYSTEMS INFRASTRUCTURE IM0000566598 INFORMATION SYSTEMS INFRASTRUCTURE IM0000591802 HARDWARE AND OPERATING SYSTEMS IM0000593967 IS & DB IM0000615023 INFORMATION SYSTEMS INFRASTRUCTURE IM0000625674 HARDWARE AND OPERATING SYSTEMS IM0000657773 HARDWARE AND OPERATING SYSTEMS IM0000661256 INFORMATION SYSTEMS INFRASTRUCTURE IM0000675714 INFORMATION SYSTEMS INFRASTRUCTURE IM0000677270 IS & DB IM0000678802 IS & DB IM0000679112 HARDWARE AND OPERATING SYSTEMS IM0000680027 HARDWARE AND OPERATING SYSTEMS IM0000680048 HARDWARE AND OPERATING SYSTEMS IM0000681867 INFORMATION SYSTEMS INFRASTRUCTURE IM0000683024 INFORMATION SYSTEMS INFRASTRUCTURE IM0000706009 IS & DB IM0000723291 INFORMATION SYSTEMS INFRASTRUCTURE IM0000723986 IS & DB IM0000723996 IS & DB IM0000726643 HARDWARE AND OPERATING SYSTEMS IM0000736480 IS & DB IM0000743354 IS & DB IM0000745592 HARDWARE AND OPERATING SYSTEMS IM0000748737 IS & DB IM0000752996 HARDWARE AND OPERATING SYSTEMS IM0000753494 HARDWARE AND OPERATING SYSTEMS IM0000761007 HARDWARE AND OPERATING SYSTEMS IM0000786711 SERVICE IM0000795929 INFORMATION SYSTEMS INFRASTRUCTURE IM0000825945 INFORMATION SYSTEMS INFRASTRUCTURE IM0000903261 IS & DB IM0001034802 SERVICE IM0001531647 HARDWARE AND OPERATING SYSTEMS IM0001731965 OFFICE AUTOMATION AND DOCUMENT MANAGEMENT IM0001758342 IS & DB IM0001804932 HARDWARE AND OPERATING SYSTEMS IM0001804945 HARDWARE AND OPERATING SYSTEMS IM0001825398 INFORMATION SYSTEMS INFRASTRUCTURE IM0001840749 HARDWARE AND OPERATING SYSTEMS IM0001852885 HARDWARE AND OPERATING SYSTEMS IM0001866320 IS & DB IM0001879248 HARDWARE AND OPERATING SYSTEMS IM0001891130 SERVICE
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Count of IM Incident IDIM Incident ID IM SystemIM0000426198 IS & DBIM0000451252 HARDWARE AND OPERATING SYSTEMSIM0000452068 INFORMATION SYSTEMS INFRASTRUCTUREIM0000548887 HARDWARE AND OPERATING SYSTEMSIM0000562559 HARDWARE AND OPERATING SYSTEMSIM0000564915 INFORMATION SYSTEMS INFRASTRUCTUREIM0000566598 INFORMATION SYSTEMS INFRASTRUCTUREIM0000591802 HARDWARE AND OPERATING SYSTEMSIM0000593967 IS & DBIM0000615023 INFORMATION SYSTEMS INFRASTRUCTUREIM0000625674 HARDWARE AND OPERATING SYSTEMSIM0000657773 HARDWARE AND OPERATING SYSTEMSIM0000661256 INFORMATION SYSTEMS INFRASTRUCTUREIM0000675714 INFORMATION SYSTEMS INFRASTRUCTUREIM0000677270 IS & DBIM0000678802 IS & DBIM0000679112 HARDWARE AND OPERATING SYSTEMSIM0000680027 HARDWARE AND OPERATING SYSTEMSIM0000680048 HARDWARE AND OPERATING SYSTEMSIM0000681867 INFORMATION SYSTEMS INFRASTRUCTUREIM0000683024 INFORMATION SYSTEMS INFRASTRUCTUREIM0000706009 IS & DBIM0000723291 INFORMATION SYSTEMS INFRASTRUCTUREIM0000723986 IS & DBIM0000723996 IS & DBIM0000726643 HARDWARE AND OPERATING SYSTEMSIM0000736480 IS & DBIM0000743354 IS & DBIM0000745592 HARDWARE AND OPERATING SYSTEMSIM0000748737 IS & DBIM0000752996 HARDWARE AND OPERATING SYSTEMSIM0000753494 HARDWARE AND OPERATING SYSTEMSIM0000761007 HARDWARE AND OPERATING SYSTEMSIM0000786711 SERVICEIM0000795929 INFORMATION SYSTEMS INFRASTRUCTUREIM0000825945 INFORMATION SYSTEMS INFRASTRUCTUREIM0000903261 IS & DBIM0001034802 SERVICEIM0001531647 HARDWARE AND OPERATING SYSTEMSIM0001731965 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001758342 IS & DBIM0001804932 HARDWARE AND OPERATING SYSTEMSIM0001804945 HARDWARE AND OPERATING SYSTEMSIM0001825398 INFORMATION SYSTEMS INFRASTRUCTUREIM0001840749 HARDWARE AND OPERATING SYSTEMSIM0001852885 HARDWARE AND OPERATING SYSTEMSIM0001866320 IS & DBIM0001879248 HARDWARE AND OPERATING SYSTEMSIM0001891130 SERVICEIM0001901439 INFORMATION SYSTEMS INFRASTRUCTUREIM0001907999 HARDWARE AND OPERATING SYSTEMSIM0001913481 HARDWARE AND OPERATING SYSTEMSIM0001913962 HARDWARE AND OPERATING SYSTEMS
IM0001915400 HARDWARE AND OPERATING SYSTEMSIM0001916567 INFORMATION SYSTEMS INFRASTRUCTUREIM0001917890 HARDWARE AND OPERATING SYSTEMSIM0001919039 HARDWARE AND OPERATING SYSTEMSIM0001921851 INFORMATION SYSTEMS INFRASTRUCTUREIM0001925032 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001928555 INFORMATION SYSTEMS INFRASTRUCTUREIM0001930987 HARDWARE AND OPERATING SYSTEMSIM0001932640 SERVICEIM0001933944 SERVICEIM0001933999 SERVICEIM0001934038 HARDWARE AND OPERATING SYSTEMSIM0001934831 IS & DBIM0001935351 HARDWARE AND OPERATING SYSTEMSIM0001936831 UNDEFINEDIM0001939428 SERVICEIM0001939466 INFORMATION SYSTEMS INFRASTRUCTUREIM0001939652 INFORMATION SYSTEMS INFRASTRUCTUREIM0001939790 SERVICEIM0001939816 INFORMATION SYSTEMS INFRASTRUCTUREIM0001939920 INFORMATION SYSTEMS INFRASTRUCTUREIM0001940965 SERVICEIM0001941989 HARDWARE AND OPERATING SYSTEMSIM0001941998 HARDWARE AND OPERATING SYSTEMSIM0001942015 HARDWARE AND OPERATING SYSTEMSIM0001942085 HARDWARE AND OPERATING SYSTEMSIM0001942322 SERVICEIM0001942509 HARDWARE AND OPERATING SYSTEMSIM0001942772 SERVICEIM0001943389 HARDWARE AND OPERATING SYSTEMSIM0001943457 HARDWARE AND OPERATING SYSTEMSIM0001943755 HARDWARE AND OPERATING SYSTEMSIM0001943799 HARDWARE AND OPERATING SYSTEMSIM0001943808 HARDWARE AND OPERATING SYSTEMSIM0001943946 HARDWARE AND OPERATING SYSTEMSIM0001944454 SERVICEIM0001944505 SERVICEIM0001944628 SERVICEIM0001944721 HARDWARE AND OPERATING SYSTEMSIM0001944722 HARDWARE AND OPERATING SYSTEMSIM0001944733 SERVICEIM0001945666 HARDWARE AND OPERATING SYSTEMSIM0001945671 HARDWARE AND OPERATING SYSTEMSIM0001945690 HARDWARE AND OPERATING SYSTEMSIM0001945724 INFORMATION SYSTEMS INFRASTRUCTUREIM0001946097 INFORMATION SYSTEMS INFRASTRUCTUREIM0001946166 HARDWARE AND OPERATING SYSTEMSIM0001946171 HARDWARE AND OPERATING SYSTEMSIM0001946196 HARDWARE AND OPERATING SYSTEMSIM0001946296 HARDWARE AND OPERATING SYSTEMSIM0001946307 HARDWARE AND OPERATING SYSTEMSIM0001946337 HARDWARE AND OPERATING SYSTEMSIM0001946348 HARDWARE AND OPERATING SYSTEMSIM0001946355 HARDWARE AND OPERATING SYSTEMSIM0001946377 HARDWARE AND OPERATING SYSTEMSIM0001946505 INFORMATION SYSTEMS INFRASTRUCTUREIM0001946543 HARDWARE AND OPERATING SYSTEMS
IM0001946681 HARDWARE AND OPERATING SYSTEMSIM0001946687 INFORMATION SYSTEMS INFRASTRUCTUREIM0001946690 HARDWARE AND OPERATING SYSTEMSIM0001946696 HARDWARE AND OPERATING SYSTEMSIM0001946709 HARDWARE AND OPERATING SYSTEMSIM0001946892 HARDWARE AND OPERATING SYSTEMSIM0001946908 HARDWARE AND OPERATING SYSTEMSIM0001947195 UNDEFINEDIM0001947401 HARDWARE AND OPERATING SYSTEMSIM0001947438 HARDWARE AND OPERATING SYSTEMSIM0001947602 HARDWARE AND OPERATING SYSTEMSIM0001947621 HARDWARE AND OPERATING SYSTEMSIM0001947636 HARDWARE AND OPERATING SYSTEMSIM0001947640 HARDWARE AND OPERATING SYSTEMSIM0001947643 HARDWARE AND OPERATING SYSTEMSIM0001947660 HARDWARE AND OPERATING SYSTEMSIM0001947669 HARDWARE AND OPERATING SYSTEMSIM0001947678 SERVICEIM0001947682 HARDWARE AND OPERATING SYSTEMSIM0001947690 HARDWARE AND OPERATING SYSTEMSIM0001947699 HARDWARE AND OPERATING SYSTEMSIM0001947725 SERVICEIM0001948002 HARDWARE AND OPERATING SYSTEMSIM0001948044 SERVICEIM0001948612 SERVICEIM0001948760 SERVICEIM0001948814 HARDWARE AND OPERATING SYSTEMSIM0001948852 HARDWARE AND OPERATING SYSTEMSIM0001949697 INFORMATION SYSTEMS INFRASTRUCTUREIM0001949712 HARDWARE AND OPERATING SYSTEMSIM0001949772 HARDWARE AND OPERATING SYSTEMSIM0001949909 INFORMATION SYSTEMS INFRASTRUCTUREIM0001950105 HARDWARE AND OPERATING SYSTEMSIM0001950110 HARDWARE AND OPERATING SYSTEMSIM0001951046 INFORMATION SYSTEMS INFRASTRUCTUREIM0001951050 HARDWARE AND OPERATING SYSTEMSIM0001951064 HARDWARE AND OPERATING SYSTEMSIM0001951069 HARDWARE AND OPERATING SYSTEMSIM0001951072 HARDWARE AND OPERATING SYSTEMSIM0001951076 HARDWARE AND OPERATING SYSTEMSIM0001951078 HARDWARE AND OPERATING SYSTEMSIM0001951093 HARDWARE AND OPERATING SYSTEMSIM0001951096 HARDWARE AND OPERATING SYSTEMSIM0001951097 HARDWARE AND OPERATING SYSTEMSIM0001951098 HARDWARE AND OPERATING SYSTEMSIM0001951241 HARDWARE AND OPERATING SYSTEMSIM0001951244 HARDWARE AND OPERATING SYSTEMSIM0001951245 SERVICEIM0001951250 HARDWARE AND OPERATING SYSTEMSIM0001951253 HARDWARE AND OPERATING SYSTEMSIM0001951255 HARDWARE AND OPERATING SYSTEMSIM0001951257 HARDWARE AND OPERATING SYSTEMSIM0001951260 HARDWARE AND OPERATING SYSTEMSIM0001951261 HARDWARE AND OPERATING SYSTEMSIM0001951272 HARDWARE AND OPERATING SYSTEMSIM0001951389 SERVICEIM0001951391 SERVICE
IM0001951392 INFORMATION SYSTEMS INFRASTRUCTUREIM0001951402 SERVICEIM0001951406 SERVICEIM0001951435 INFORMATION SYSTEMS INFRASTRUCTUREIM0001951511 SERVICEIM0001951512 SERVICEIM0001951529 SERVICEIM0001951565 SERVICEIM0001951605 SERVICEIM0001951608 SERVICEIM0001951609 SERVICEIM0001951610 SERVICEIM0001951611 SERVICEIM0001951613 INFORMATION SYSTEMS INFRASTRUCTUREIM0001951621 SERVICEIM0001951622 SERVICEIM0001951900 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001951918 HARDWARE AND OPERATING SYSTEMSIM0001951995 SERVICEIM0001952004 HARDWARE AND OPERATING SYSTEMSIM0001952027 HARDWARE AND OPERATING SYSTEMSIM0001952043 INFORMATION SYSTEMS INFRASTRUCTUREIM0001952047 HARDWARE AND OPERATING SYSTEMSIM0001952051 HARDWARE AND OPERATING SYSTEMSIM0001952110 HARDWARE AND OPERATING SYSTEMSIM0001952170 SERVICEIM0001952187 HARDWARE AND OPERATING SYSTEMSIM0001952192 HARDWARE AND OPERATING SYSTEMSIM0001952204 TELEPHONYIM0001952207 HARDWARE AND OPERATING SYSTEMSIM0001952239 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001952244 HARDWARE AND OPERATING SYSTEMSIM0001952302 INFORMATION SYSTEMS INFRASTRUCTUREIM0001952320 HARDWARE AND OPERATING SYSTEMSIM0001952343 INFORMATION SYSTEMS INFRASTRUCTUREIM0001952358 HARDWARE AND OPERATING SYSTEMSIM0001952365 HARDWARE AND OPERATING SYSTEMSIM0001952398 HARDWARE AND OPERATING SYSTEMSIM0001952431 HARDWARE AND OPERATING SYSTEMSIM0001952432 HARDWARE AND OPERATING SYSTEMSIM0001952439 INFORMATION SYSTEMS INFRASTRUCTUREIM0001952444 HARDWARE AND OPERATING SYSTEMSIM0001952454 HARDWARE AND OPERATING SYSTEMSIM0001952465 HARDWARE AND OPERATING SYSTEMSIM0001952505 HARDWARE AND OPERATING SYSTEMSIM0001952582 HARDWARE AND OPERATING SYSTEMSIM0001952586 UNDEFINEDIM0001952590 HARDWARE AND OPERATING SYSTEMSIM0001952604 HARDWARE AND OPERATING SYSTEMSIM0001952613 HARDWARE AND OPERATING SYSTEMSIM0001952640 HARDWARE AND OPERATING SYSTEMSIM0001952675 HARDWARE AND OPERATING SYSTEMSIM0001952676 HARDWARE AND OPERATING SYSTEMSIM0001952679 INFORMATION SYSTEMS INFRASTRUCTUREIM0001952696 HARDWARE AND OPERATING SYSTEMSIM0001952706 HARDWARE AND OPERATING SYSTEMSIM0001952714 INFORMATION SYSTEMS INFRASTRUCTURE
IM0001952744 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001952754 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001952782 HARDWARE AND OPERATING SYSTEMSIM0001952795 HARDWARE AND OPERATING SYSTEMSIM0001952851 INFORMATION SYSTEMS INFRASTRUCTUREIM0001952857 INFORMATION SYSTEMS INFRASTRUCTUREIM0001952873 HARDWARE AND OPERATING SYSTEMSIM0001952874 HARDWARE AND OPERATING SYSTEMSIM0001952879 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001952889 HARDWARE AND OPERATING SYSTEMSIM0001952932 HARDWARE AND OPERATING SYSTEMSIM0001952937 SERVICEIM0001952940 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953022 INFORMATION SYSTEMS INFRASTRUCTUREIM0001953034 INFORMATION SYSTEMS INFRASTRUCTUREIM0001953052 SERVICEIM0001953082 SERVICEIM0001953126 HARDWARE AND OPERATING SYSTEMSIM0001953142 IS & DBIM0001953176 HARDWARE AND OPERATING SYSTEMSIM0001953188 HARDWARE AND OPERATING SYSTEMSIM0001953191 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953203 SERVICEIM0001953208 HARDWARE AND OPERATING SYSTEMSIM0001953232 HARDWARE AND OPERATING SYSTEMSIM0001953255 HARDWARE AND OPERATING SYSTEMSIM0001953260 IS & DBIM0001953271 HARDWARE AND OPERATING SYSTEMSIM0001953273 HARDWARE AND OPERATING SYSTEMSIM0001953298 HARDWARE AND OPERATING SYSTEMSIM0001953300 HARDWARE AND OPERATING SYSTEMSIM0001953304 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953357 HARDWARE AND OPERATING SYSTEMSIM0001953372 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953373 HARDWARE AND OPERATING SYSTEMSIM0001953422 HARDWARE AND OPERATING SYSTEMSIM0001953451 INFORMATION SYSTEMS INFRASTRUCTUREIM0001953462 INFORMATION SYSTEMS INFRASTRUCTUREIM0001953500 HARDWARE AND OPERATING SYSTEMSIM0001953601 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953625 HARDWARE AND OPERATING SYSTEMSIM0001953628 HARDWARE AND OPERATING SYSTEMSIM0001953634 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953672 HARDWARE AND OPERATING SYSTEMSIM0001953718 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953753 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953758 NETWORKIM0001953824 SERVICEIM0001953861 HARDWARE AND OPERATING SYSTEMSIM0001953889 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001953905 HARDWARE AND OPERATING SYSTEMSIM0001953949 HARDWARE AND OPERATING SYSTEMSIM0001953992 HARDWARE AND OPERATING SYSTEMSIM0001954009 HARDWARE AND OPERATING SYSTEMSIM0001954031 HARDWARE AND OPERATING SYSTEMSIM0001954102 HARDWARE AND OPERATING SYSTEMSIM0001954117 INFORMATION SYSTEMS INFRASTRUCTURE
IM0001954124 SERVICEIM0001954133 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001954134 HARDWARE AND OPERATING SYSTEMSIM0001954147 HARDWARE AND OPERATING SYSTEMSIM0001954150 HARDWARE AND OPERATING SYSTEMSIM0001954161 HARDWARE AND OPERATING SYSTEMSIM0001954191 HARDWARE AND OPERATING SYSTEMSIM0001954204 HARDWARE AND OPERATING SYSTEMSIM0001954213 SERVICEIM0001954217 HARDWARE AND OPERATING SYSTEMSIM0001954526 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001954567 INFORMATION SYSTEMS INFRASTRUCTUREIM0001954573 HARDWARE AND OPERATING SYSTEMSIM0001954612 HARDWARE AND OPERATING SYSTEMSIM0001954649 HARDWARE AND OPERATING SYSTEMSIM0001954714 INFORMATION SYSTEMS INFRASTRUCTUREIM0001954725 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001954745 INFORMATION SYSTEMS INFRASTRUCTUREIM0001954766 HARDWARE AND OPERATING SYSTEMSIM0001954782 HARDWARE AND OPERATING SYSTEMSIM0001954788 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001954866 INFORMATION SYSTEMS INFRASTRUCTUREIM0001954947 HARDWARE AND OPERATING SYSTEMSIM0001954956 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955007 HARDWARE AND OPERATING SYSTEMSIM0001955052 HARDWARE AND OPERATING SYSTEMSIM0001955092 SERVICEIM0001955100 SERVICEIM0001955146 HARDWARE AND OPERATING SYSTEMSIM0001955153 HARDWARE AND OPERATING SYSTEMSIM0001955162 HARDWARE AND OPERATING SYSTEMSIM0001955204 HARDWARE AND OPERATING SYSTEMSIM0001955205 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955208 HARDWARE AND OPERATING SYSTEMSIM0001955215 NETWORKIM0001955289 HARDWARE AND OPERATING SYSTEMSIM0001955330 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955375 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955451 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001955493 IS & DBIM0001955579 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955596 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955626 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955642 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955695 HARDWARE AND OPERATING SYSTEMSIM0001955807 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955830 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955845 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955848 EQUIPEMENT ET OUTILLAGE INDUSTRIELIM0001955859 HARDWARE AND OPERATING SYSTEMSIM0001955871 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955878 HARDWARE AND OPERATING SYSTEMSIM0001955896 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001955897 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955912 HARDWARE AND OPERATING SYSTEMSIM0001955927 HARDWARE AND OPERATING SYSTEMSIM0001955941 INFORMATION SYSTEMS INFRASTRUCTURE
IM0001955965 INFORMATION SYSTEMS INFRASTRUCTUREIM0001955995 HARDWARE AND OPERATING SYSTEMSIM0001956010 HARDWARE AND OPERATING SYSTEMSIM0001956012 HARDWARE AND OPERATING SYSTEMSIM0001956013 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001956091 INFORMATION SYSTEMS INFRASTRUCTUREIM0001956097 HARDWARE AND OPERATING SYSTEMSIM0001956098 HARDWARE AND OPERATING SYSTEMSIM0001956125 HARDWARE AND OPERATING SYSTEMSIM0001956165 INFORMATION SYSTEMS INFRASTRUCTUREIM0001956178 HARDWARE AND OPERATING SYSTEMSIM0001956238 INFORMATION SYSTEMS INFRASTRUCTUREIM0001956245 HARDWARE AND OPERATING SYSTEMSIM0001956256 HARDWARE AND OPERATING SYSTEMSIM0001956308 HARDWARE AND OPERATING SYSTEMSIM0001956338 NETWORKIM0001956364 HARDWARE AND OPERATING SYSTEMSIM0001956440 HARDWARE AND OPERATING SYSTEMSIM0001956550 SERVICEIM0001956565 UNDEFINEDIM0001956585 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001956601 HARDWARE AND OPERATING SYSTEMSIM0001956636 SERVICEIM0001956651 HARDWARE AND OPERATING SYSTEMSIM0001956662 HARDWARE AND OPERATING SYSTEMSIM0001956679 HARDWARE AND OPERATING SYSTEMSIM0001956720 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001956723 HARDWARE AND OPERATING SYSTEMSIM0001956762 IS & DBIM0001956787 SERVICEIM0001956835 FACILITIESIM0001956929 UNDEFINEDIM0001956932 INFORMATION SYSTEMS INFRASTRUCTUREIM0001956971 INFORMATION SYSTEMS INFRASTRUCTUREIM0001957055 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001957091 INFORMATION SYSTEMS INFRASTRUCTUREIM0001957135 HARDWARE AND OPERATING SYSTEMSIM0001957142 UNDEFINEDIM0001957147 INFORMATION SYSTEMS INFRASTRUCTUREIM0001957154 HARDWARE AND OPERATING SYSTEMSIM0001957170 HARDWARE AND OPERATING SYSTEMSIM0001957175 HARDWARE AND OPERATING SYSTEMSIM0001957193 HARDWARE AND OPERATING SYSTEMSIM0001957298 INFORMATION SYSTEMS INFRASTRUCTUREIM0001957320 HARDWARE AND OPERATING SYSTEMSIM0001957321 HARDWARE AND OPERATING SYSTEMSIM0001957359 HARDWARE AND OPERATING SYSTEMSIM0001957381 HARDWARE AND OPERATING SYSTEMSIM0001957412 SERVICEIM0001957414 HARDWARE AND OPERATING SYSTEMSIM0001957419 SERVICEIM0001957459 SERVICEIM0001957467 NETWORKIM0001957471 SERVICEIM0001957480 SERVICEIM0001957497 HARDWARE AND OPERATING SYSTEMSIM0001957510 OFFICE AUTOMATION AND DOCUMENT MANAGEMENT
IM0001957523 HARDWARE AND OPERATING SYSTEMSIM0001957673 SERVICEIM0001957684 INFORMATION SYSTEMS INFRASTRUCTUREIM0001957771 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001957798 HARDWARE AND OPERATING SYSTEMSIM0001957976 HARDWARE AND OPERATING SYSTEMSIM0001957989 HARDWARE AND OPERATING SYSTEMSIM0001958028 HARDWARE AND OPERATING SYSTEMSIM0001958071 HARDWARE AND OPERATING SYSTEMSIM0001958088 HARDWARE AND OPERATING SYSTEMSIM0001958108 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001958131 HARDWARE AND OPERATING SYSTEMSIM0001958239 HARDWARE AND OPERATING SYSTEMSIM0001958252 HARDWARE AND OPERATING SYSTEMSIM0001958255 SERVICEIM0001958278 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001958320 HARDWARE AND OPERATING SYSTEMSIM0001958377 HARDWARE AND OPERATING SYSTEMSIM0001958420 TELEPHONYIM0001958427 HARDWARE AND OPERATING SYSTEMSIM0001958444 HARDWARE AND OPERATING SYSTEMSIM0001958459 HARDWARE AND OPERATING SYSTEMSIM0001958488 HARDWARE AND OPERATING SYSTEMSIM0001958500 HARDWARE AND OPERATING SYSTEMSIM0001958601 INFORMATION SYSTEMS INFRASTRUCTUREIM0001958611 UNDEFINEDIM0001958887 HARDWARE AND OPERATING SYSTEMSIM0001958890 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001958924 HARDWARE AND OPERATING SYSTEMSIM0001958925 HARDWARE AND OPERATING SYSTEMSIM0001958940 HARDWARE AND OPERATING SYSTEMSIM0001958944 SERVICEIM0001958952 HARDWARE AND OPERATING SYSTEMSIM0001959090 INFORMATION SYSTEMS INFRASTRUCTUREIM0001959137 SERVICEIM0001959155 SERVICEIM0001959157 HARDWARE AND OPERATING SYSTEMSIM0001959174 HARDWARE AND OPERATING SYSTEMSIM0001959224 HARDWARE AND OPERATING SYSTEMSIM0001959246 INFORMATION SYSTEMS INFRASTRUCTUREIM0001959258 INFORMATION SYSTEMS INFRASTRUCTUREIM0001959282 HARDWARE AND OPERATING SYSTEMSIM0001959327 INFORMATION SYSTEMS INFRASTRUCTUREIM0001959378 SERVICEIM0001959415 HARDWARE AND OPERATING SYSTEMSIM0001959448 INFORMATION SYSTEMS INFRASTRUCTUREIM0001959460 HARDWARE AND OPERATING SYSTEMSIM0001959464 HARDWARE AND OPERATING SYSTEMSIM0001959527 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001959531 HARDWARE AND OPERATING SYSTEMSIM0001959535 INFORMATION SYSTEMS INFRASTRUCTUREIM0001959571 HARDWARE AND OPERATING SYSTEMSIM0001959588 OFFICE AUTOMATION AND DOCUMENT MANAGEMENTIM0001959592 HARDWARE AND OPERATING SYSTEMSIM0001959597 INFORMATION SYSTEMS INFRASTRUCTUREIM0001959668 INFORMATION SYSTEMS INFRASTRUCTUREIM0001959678 HARDWARE AND OPERATING SYSTEMS
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IM Component IM Config ItemDG GREFFEOPERATING SYSTEMS WINDOWSACCOUNTING SOFTWARE ABAC ASSETS FORMSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKCAROLADMINIST. SOFTWARE PACKSGVISTAOPERATING SYSTEMS WINDOWSDG VIPADMINIST. SOFTWARE PACKORACLE DBOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSDOCUMENT MANAGEMENT BASILADMINIST. SOFTWARE PACKSAPDG INDISDG INDISWORKSTATIONS 02DI20051010662OPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSDOCUMENT MANAGEMENT GREFFE 2000ADMINIST. SOFTWARE PACKSGVISTADG INDISADMINIST. SOFTWARE PACKVISTADG INDISDG PEGASEWORKSTATIONS 02DI20070175559DG PEGASEDG INDISOPERATING SYSTEMS WINDOWSDG INDISOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSEND-USERS-SERVICES EUS GENERAL INFORMATION EUSADMINIST. SOFTWARE PACKARGUSADMINIST. SOFTWARE PACKCONECCSDG INTRANETFIXED TELEPHONE SERVICEI-CALLEMAIL PRODUCT SECEMWEB BROWSERS INTERNET EXPLORER 7DG CIS-NETWORKSTATIONS 02DI20092756339WORKSTATIONS 02DI20092756440ADMINIST. SOFTWARE PACKARESOPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTA02DI20093649826DG INTRANETWORKSTATIONS 02DI20060298494TC-DATA NETWORK SERVIC NETWORKADMINIST. SOFTWARE PACKARESPRINTERS 02DI20072447748SCANNERS 02DI20072814208PERSONAL DIGITAL ASSISTAPDA
PERSONAL DIGITAL ASSISTA02DI20093625139ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTAIPHONE 3GDATABASE MANAGEMENT SORACLE 10GOFFICE MANAGEMENT PRO OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSCORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESFIXED TELEPHONE SERVICEI-CALLFIXED TELEPHONE SERVICEI-CALLOPERATING SYSTEMS WINDOWSDG CIS-NETSCANNERS SCANNER HPUNDEFINED UNKNOWN CICORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYUSER IT SERVICE CATALOG USER SUPPORTOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOFFICE EQUIPMENTS (FAX, 02DI20072129850CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESOPERATING SYSTEMS WINDOWSUSERS-SERVICES MEETING TOOLCASE 04PRINTERS 02DI20083065600PERSONAL DIGITAL ASSISTA02DI20060534815OPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20041651668USERS-SERVICES MEETING TOOLCASE 02USERS-SERVICES MEETING TOOLCASE 02CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESPRINTERS 02DI20041800668SCANNERS 02DI20051262533CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESPRINTERS PRINTEROPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20081222358ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYPERSONAL DIGITAL ASSISTA02DI20093621116
OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKINTRACOMMOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSUNDEFINED REGCOMOPERATING SYSTEMS WINDOWSMONITOR 02DI20093516815WORKSTATIONS 02DI20040727553OPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSUSERS-SERVICES MEETING TOOLCASE 06OPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSUSERS-SERVICES MEETING TOOLCASE 06WORKSTATIONS 02DI20061865278TC-ON-SITE INTERVENTION SNET-ACCESS-PORTUSERS-SERVICES MEETING TOOLCASE 01CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESPERSONAL DIGITAL ASSISTA02DI20093625341SCANNERS SCANNER HPADMINIST. SOFTWARE PACKARESSYSTEM MANAGEMENT PROACTIVESYNCOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKADONISWORKSTATIONS 02DI20080245153MONITOR 02DI20080240100ADMINIST. SOFTWARE PACKGOVISWORKSTATIONS 02DI20090562167WORKSTATIONS 02DI20081217990WORKSTATIONS 02DI20070862583MONITOR 02DI20070858643WORKSTATIONS 02DI20070176993MONITOR 02DI20070170304PRINTERS 02DI20070704847WORKSTATIONS 02DI20092142780MONITOR 02DI20091773653PRINTERS 02DI20091876983WORKSTATIONS 02DI20093580824MONITOR 02DI20093488836TC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSWORKSTATIONS 02DI20093592713MONITOR 02DI20093477270WORKSTATIONS 02DI20093562628MONITOR 02DI20093477068WORKSTATIONS 02DI20093572453MONITOR 02DI20093476341WORKSTATIONS 02DI20041702189TC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESS
ADMINIST. SOFTWARE PACKACTIVE DIRECTORYTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSUSERS-SERVICES MEETING TOOLCASE 04ADMINIST. SOFTWARE PACKACTIVE DIRECTORYTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSADMINIST. SOFTWARE PACKSMT REPORTINGTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSADMINISTRATIVE SOFTWAR EUROLOOKPRINTERS PRINTERE-MAIL SERVICE MANAGEM SPAM FNWORKSTATIONS 02DI20041732678WORKSTATIONS 02DI20081006154ADMINIST. SOFTWARE PACKACTIVE DIRECTORYSECURITY CADENAS-PADLOCK GENERICWORKSTATIONS 02DI20090560713SECURITY CADENAS-PADLOCK GENERICTC-DATA NETWORK SERVIC NETWORKWORKSTATIONS 02DI20090560713PRINTERS 02DI20050164408FIXED TELEPHONY EXTEXT98644WORKSTATIONS 02DI20041741574ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20090560309ADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS 02DI20050164812ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20093578742WORKSTATIONS 02DI20090560309WORKSTATIONS 02DI20041684746PRINTERS 02DI20091890146PRINTERS 02DI20093418437ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS DESKTOP PC SIEMENS SCENICOPERATING SYSTEMS WINDOWSPRINTERS PRINTER PERSONAL COLORWORKSTATIONS 02DI20041721217PERSONAL DIGITAL ASSISTAQTEK 100UNDEFINED INFOTEXWORKSTATIONS PORTABLE PCPRINTERS 02DI20093417306PRINTERS 02DI20093422680WORKSTATIONS PORTABLE PCPRINTERS PRINTERWORKSTATIONS PORTABLE PCADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS PRINTERWORKSTATIONS 02DI20090560309ADMINIST. SOFTWARE PACKACTIVE DIRECTORY
ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20081218519PRINTERS PRINTER WORKGROUP BWADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKINTRACOMMWORKSTATIONS 02DI20070176892OPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS 02DI20093440472PRINTERS 02DI20093417306TC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYEND-USERS-SERVICES EUS LOCAL ADMINISTRATOR RIGHT EUTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSWORKSTATIONS 02DI20041117970DG INTRANETWORKSTATIONS 02DI20093552702OPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003E-MAIL SERVICE MANAGEM SPAM SERVICEPRINTERS 02DI20030119127WORKSTATIONS 02DI20051664333WORKSTATIONS 02DI20093552500DG INTERNETWORKSTATIONS 02DI20093582884MONITOR 02DI20080241029PERSONAL DIGITAL ASSISTAPDAMONITOR 02DI20080245052ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OFFICE EQUIPMENTS (FAX, NASHUATEC MP7500ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OFFICE EQUIPMENTS (FAX, 02DI20071992150EMAIL PRODUCT OWAADMINIST. SOFTWARE PACKMYINTRACOMMADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20061687934ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20081174527PRINTERS 02DI20093417306ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003DATA NETWORK VPNTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSPRINTERS 02DI20041788908ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS PRINTEROPERATING SYSTEMS WINDOWS XP PROFESSIONALSYSTEM MANAGEMENT PROPCTOOLSWORKSTATIONS 02DI20093554863OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20060295606ADMINIST. SOFTWARE PACKACTIVE DIRECTORY
TC-ON-SITE INTERVENTION SNET-ACCESS-PORTELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20093552500WORKSTATIONS 02DI20093591679WORKSTATIONS 02DI20093582884PRINTERS 02DI20070705473MONITOR 02DI20041654863PRINTERS 02DI20093416575USER IT SERVICE CATALOG BACKUP/RESTORE SERVICESWORKSTATIONS 02DI20041652294ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTA02DI20060984488ADMINIST. SOFTWARE PACKACTIVE DIRECTORYELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20041685170OFFICE EQUIPMENTS (FAX, 02DI20071991827ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYPERSONAL DIGITAL ASSISTAPDAPRINTERS 02DI20093432812E-MAIL SERVICE MANAGEM SPAM SERVICEUSERS-SERVICES MEETING TOOLCASE 01WORKSTATIONS 02DI20041677914PRINTERS PRINTERWORKSTATIONS 02DI20041652294WORKSTATIONS 02DI20041699931ADMINIST. SOFTWARE PACKMYINTRACOMMWORKSTATIONS 02DI20093600634DATA NETWORK VPNWORKSTATIONS 02DI20091183973ADMINIST. SOFTWARE PACKREGCOMACCOUNTING SOFTWARE ABAC ASSETS INVENTORYELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003DG INTRANETADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20081174527ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYEQUIPEMENT POUR LA FOUR02DI20081656004WORKSTATIONS 02DI20091382712ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWS XP PROFESSIONALPERSONAL DIGITAL ASSISTAIPHONE 3GADMINIST. SOFTWARE PACKADONIS
ADMINIST. SOFTWARE PACKACTIVE DIRECTORYSCANNERS SCANNERMONITOR 02DI20090555638PRINTERS 02DI20093437360ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKMYINTRACOMMPRINTERS 02DI20093430849OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20041685776ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOFFICE EQUIPMENTS (FAX, 02DI20072129951ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20092753952SECURITY CADENAS-PADLOCK GENERICWORKSTATIONS 02DI20041640409DATA NETWORK VPNWORKSTATIONS 02DI20081250177OPERATING SYSTEMS WINDOWSCORPORATE ICT SERVICES BACKUP RESTORE MAILBOXUNDEFINED UNKNOWN CIOFFICE MANAGEMENT PRO OFFICE XP HOME USESYSTEM MANAGEMENT PROPCTOOLSTC-ON-SITE INTERVENTION SNET-ACCESS-PORTOPERATING SYSTEMS WINDOWS XP PROFESSIONALPRINTERS 02DI20022233490OPERATING SYSTEMS WINDOWS XP PROFESSIONALOFFICE MANAGEMENT PRO OFFICE XP HOME USEPRINTERS PRINTERDG INTRANETTC-ON-SITE INTERVENTION SNET-ACCESS-PORTSECURITY 02DI20050743734UNDEFINED INFOTEXADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYSYSTEM MANAGEMENT PROPCTOOLSUNDEFINED INFOTEXADMINIST. SOFTWARE PACKARGUSSYSTEM MANAGEMENT PROPCTOOLSPRINTERS PRINTERWORKSTATIONS PORTABLE PCSYSTEM MANAGEMENT PROPCTOOLSADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSPRINTERS 02DI20072216359PRINTERS PRINTERPERSONAL DIGITAL ASSISTA02DI20093625442USER IT SERVICE CATALOG BACKUP/RESTORE SERVICESPERSONAL DIGITAL ASSISTA02DI20093855494USERS-SERVICES MEETING TOOLCASE 04USERS-SERVICES MEETING TOOLCASE 04DATA NETWORK SNET-ACCESS-PORTUSERS-SERVICES MEETING TOOLCASE 05USERS-SERVICES MEETING TOOLCASE 05PRINTERS 02DI20093434771WORD PROCESSING WORD 2003 / OFFICE 2003
WORKSTATIONS 02DI20040729213E-MAIL SERVICE MANAGEM EMAIL SERVICEADMINIST. SOFTWARE PACKEIMSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003SYSTEM MANAGEMENT PROPCTOOLSWORKSTATIONS 02DI20041703526PRINTERS 02DI20093437360OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20061688661OPERATING SYSTEMS WINDOWSWORD PROCESSING WORD 2003 / OFFICE 2003PERSONAL DIGITAL ASSISTAIPHONE 3GPERSONAL DIGITAL ASSISTA02DI20093626371OPERATING SYSTEMS WINDOWSINFRASTRUCTURE SERVICEACTIVESYNCOFFICE MANAGEMENT PRO OFFICE XP HOME USEPERSONAL DIGITAL ASSISTA02DI20093855494PERSONAL DIGITAL ASSISTAPDAMOBILE TELEPHONY 02DI20091206473PRINTERS PRINTER PERSONAL B&WWORKSTATIONS 02DI20093580420MONITOR 02DI20093475412WORKSTATIONS 02DI20093552803MONITOR 02DI20093488533ADMINIST. SOFTWARE PACKSMT ESUNDEFINED INFOTEXPERSONAL DIGITAL ASSISTA02DI20093626573ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PERSONAL DIGITAL ASSISTA02DI20093626472PERSONAL DIGITAL ASSISTA02DI20093626674PRINTERS 02DI20093415848TC-ON-SITE INTERVENTION SNET-ACCESS-PORTOFFICE EQUIPMENTS (FAX, 02DI20071987681ADMINIST. SOFTWARE PACKACTIVE DIRECTORYINFRASTRUCTURE SERVICEACTIVESYNCE-MAIL SERVICE MANAGEM SECEM SERVICEMONITOR 02DI20041642368WORKSTATIONS 02DI20041733409WORKSTATIONS 02DI20090205288ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYMONITOR 02DI20041683716ADMINIST. SOFTWARE PACKACTIVE DIRECTORYTC-ON-SITE INTERVENTION SNET-ACCESS-PORTOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20060305789WORKSTATIONS 02DI20060305789WORD PROCESSING WORD 2003 / OFFICE 2003WORKSTATIONS 02DI20060718953ADMINIST. SOFTWARE PACKACTIVE DIRECTORYMONITOR 02DI20093516815ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKADONISADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS 02DI20093427232
OPERATING SYSTEMS WINDOWSSYSTEM MANAGEMENT PROACTIVESYNCWORKSTATIONS 02DI20092141144OFFICE EQUIPMENTS (FAX, 02DI20021435471WORKSTATIONS 02DI20041699931ADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS 02DI20093437360WORKSTATIONS 02DI20041721217OPERATING SYSTEMS WINDOWS XP PROFESSIONALPRINTERS 02DI20041807179PRINTERS 02DI20093429902ADMINIST. SOFTWARE PACKEASWORKSTATIONS 02DI20041684847ADMINIST. SOFTWARE PACKEASADMINIST. SOFTWARE PACKEASPERSONAL DIGITAL ASSISTA02DI20093626775PERSONAL DIGITAL ASSISTA02DI20093626876PERSONAL DIGITAL ASSISTAPDAELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20093561089ONLINE SELF SERVICES PDF CODEELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYUSERS-SERVICES MEETING TOOLCASE 02PRINTERS 02DI20093429700ADMINIST. SOFTWARE PACKSMTSERVERS GENERAL INFORMATION EUSUSERS-SERVICES MEETING TOOLCASE 02PRINTERS 02DI20060410902PERSONAL DIGITAL ASSISTA02DI20060534815ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS DESKTOP PCOPERATING SYSTEMS WINDOWS XP PROFESSIONALWORKSTATIONS 02DI20040288575WORKSTATIONS 02DI20090560713OFFICE EQUIPMENTS (FAX, 02DI20040324218PRINTERS 02DI20093411421ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20041636465USERS-SERVICES MEETING TOOLCASE 03USERS-SERVICES MEETING TOOLCASE 03OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20041699325OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20070172869WORKSTATIONS 02DI20060305789WORKSTATIONS 02DI20041721217PRINTERS 02DI20083065495PRINTERS 02DI20080779338PRINTERS SNET-ACCESS-PORTPRINTERS SNET-ACCESS-PORTPRINTERS SNET-ACCESS-PORTELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORY
WORKSTATIONS 02DI20090558732E-MAIL SERVICE MANAGEM SPAM SERVICEADMINIST. SOFTWARE PACKARESELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20060719882PRINTERS 02DI20093423613WORKSTATIONS 02DI20060305789SPREADSHEET EXCEL 2003 / OFFICE 2003TC-ON-SITE INTERVENTION SNET-ACCESS-PORTSCANNERS 02DI20093421145WORKSTATIONS 02DI20070860018UNDEFINED INFOTEXWORKSTATIONS 02DI20040728179WORKSTATIONS 02DI20040260774WORKSTATIONS 02DI20080619841ACCOUNTING SOFTWARE ABAC ASSETS INVENTORYSCANNERS 02DI20093421145PRINTERS 02DI20093415444ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20081005427ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20041650638OFFICE EQUIPMENTS (FAX, 02DI20072131326WORKSTATIONS 02DI20060300231ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWSPRINTERS 02DI20093411017MONITOR 02DI20041642368PRINTERS 02DI20093418437OPERATING SYSTEMS WINDOWSDATA NETWORK VPNWORKSTATIONS 02DI20091383136DATA NETWORK 02DI20041004209WORKSTATIONS 02DI20090560713DATA NETWORK 02DI20041004209WORKSTATIONS 02DI20060306116PRINTERS PRINTERADMINIST. SOFTWARE PACKMYINTRACOMMPRINTERS 02DI20093444903SYSTEM MANAGEMENT PROPCTOOLSOPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ACCESS RIGHTS MANAGEM TOKEN SERVICEWORKSTATIONS 02DI20040288575ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20060301463ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20041674618DG CHAPWORKSTATIONS 02DI20051010864WORKSTATIONS 02DI20090207352WORKSTATIONS 02DI20090561642WORKSTATIONS 02DI20091383136OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORY
WORKSTATIONS 02DI20060304658UNDEFINED INFOTEXOFFICE EQUIPMENTS (FAX, 02DI20071986853SYSTEM MANAGEMENT PROPCTOOLSOPERATING SYSTEMS WINDOWS XP PROFESSIONALPRINTERS 02DI20090427478TC-ON-SITE INTERVENTION SNET-ACCESS-PORTTC-ON-SITE INTERVENTION SNET-ACCESS-PORTPERSONAL DIGITAL ASSISTA02DI20093623580USERS-SERVICES MEETING TOOLCASE 02WORKSTATIONS 02DI20041652294USERS-SERVICES MEETING TOOLCASE 02ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20041464317PRINTERS 02DI20001059924ADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS 02DI20093430546WORKSTATIONS 02DI20090560713MISCELLANEOUS USB STICK GENERICMISCELLANEOUS USB STICK GENERICELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS 02DI20092820609ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20041686002ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PERSONAL DIGITAL ASSISTA02DI20093623681PERSONAL DIGITAL ASSISTA02DI20093627001PERSONAL DIGITAL ASSISTA02DI20093627102PRINTERS 02DI20061978538OPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTA02DI20072320135PRINTERS 02DI20060178608WORKSTATIONS 02DI20092908433WORKSTATIONS 02DI20060178608PRINTERS 02DI20093430546ADMINIST. SOFTWARE PACKEASOFFICE EQUIPMENTS (FAX, 02DI20072130191OPERATING SYSTEMS WINDOWSTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSADMINIST. SOFTWARE PACKACTIVE DIRECTORYINFRASTRUCTURE SERVICEACTIVESYNCINFRASTRUCTURE SERVICEACTIVESYNCEND-USERS-SERVICES EUS GENERAL INFORMATION EUSDG CHAPPERSONAL DIGITAL ASSISTA02DI20060544640PRINTERS 02DI20041787167ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003DOCUMENT EXCHANGE TOOODEF-CODEWORKSTATIONS 02DI20041687739PERSONAL DIGITAL ASSISTA02DI20093627203PERSONAL DIGITAL ASSISTA02DI20072323936WORKSTATIONS 02DI20040726220MONITOR 02DI20041706014PERSONAL DIGITAL ASSISTA02DI20093627304SPREADSHEET EXCEL 2003 / OFFICE 2003CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESOPERATING SYSTEMS WINDOWS XP PROFESSIONAL
OPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWS XP PROFESSIONALPRINTERS 02DI20041807179PRINTERS 02DI20070703817PERSONAL DIGITAL ASSISTA02DI20093627708PERSONAL DIGITAL ASSISTA02DI20093627405TC-ON-SITE INTERVENTION SNET-ACCESS-PORTINFRASTRUCTURE SERVICEACTIVESYNCWORKSTATIONS 02DI20090560713PERSONAL DIGITAL ASSISTA02DI20060535744OPERATING SYSTEMS WINDOWS XP PROFESSIONALPRINTERS 02DI20092823602PERSONAL DIGITAL ASSISTAPDAPERSONAL DIGITAL ASSISTA02DI20093627506ADMINIST. SOFTWARE PACKMAILBOX / PUBLIC FOLDER SERVICINFRASTRUCTURE SERVICEACTIVESYNCPERSONAL DIGITAL ASSISTA02DI20060544640PRINTERS PRINTER PERSONAL B&WTC-ON-SITE INTERVENTION SNET-ACCESS-PORTWORKSTATIONS 02DI20041734035WORKSTATIONS 02DI20041464620WORKSTATIONS 02DI20041734439USER IT SERVICE CATALOG BACKUP/RESTORE SERVICESOPERATING SYSTEMS SNET-ACCESS-PORTSYSTEM MANAGEMENT PROPCTOOLSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003INFRASTRUCTURE SERVICEACTIVESYNCSCANNERS SCANNERWORKSTATIONS 02DI20081175254WORKSTATIONS 02DI20070173802SCANNERS SCANNER HPOPERATING SYSTEMS WINDOWS XP PROFESSIONALTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSPERSONAL DIGITAL ASSISTA02DI20093627607WORKSTATIONS 02DI20041701361ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYPERSONAL DIGITAL ASSISTA02DI20072322094ADMINIST. SOFTWARE PACKACTIVE DIRECTORYDG INTERNETELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003UNDEFINED 02DI20072941031PERSONAL DIGITAL ASSISTA02DI20093626270WORKSTATIONS 02DI20041639054SYSTEM MANAGEMENT PROACTIVESYNCELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKARESADMINIST. SOFTWARE PACKACTIVE DIRECTORYUSERS-SERVICES MEETING TOOLCASE 02USERS-SERVICES MEETING TOOLCASE 02ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYPERSONAL DIGITAL ASSISTAQTEK 1010OPERATING SYSTEMS WINDOWS
PRINTERS 02DI20092823396WORKSTATIONS 02DI20092951152CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESUSERS-SERVICES MEETING TOOLCASE 04WORD PROCESSING WORD 2003 / OFFICE 2003OFFICE EQUIPMENTS (FAX, 02DI20071990793ADMINIST. SOFTWARE PACKACTIVE DIRECTORYE-MAIL SERVICE MANAGEM SPAM FNWORKSTATIONS 02DI20092950526PRINTERS PRINTERWORKSTATIONS 02DI20093552803PRINTERS PRINTERTC-ON-SITE INTERVENTION SNET-ACCESS-PORTWORKSTATIONS 02DI20040725590OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20060304557PERSONAL DIGITAL ASSISTA02DI20093627203ADMINIST. SOFTWARE PACKSYSLOG FORMATIONDG DROIT ACCESOPERATING SYSTEMS WINDOWSPRINTERS 02DI20093425673PRINTERS 02DI20093444903E-MAIL SERVICE MANAGEM SPAM FNPERSONAL DIGITAL ASSISTA02DI20093626371PERSONAL DIGITAL ASSISTA02DI20093649523CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESTC-ON-SITE INTERVENTION SNET-ACCESS-PORTE-MAIL SERVICE MANAGEM SPAM SERVICEADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20081174527ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003SYSTEM MANAGEMENT PROACTIVESYNCPERSONAL DIGITAL ASSISTA02DI20081154267ADMINIST. SOFTWARE PACKSMTPERSONAL DIGITAL ASSISTA02DI20093627809ADMINIST. SOFTWARE PACKEASWORKSTATIONS 02DI20040725893OFFICE EQUIPMENTS (FAX, 02DI20071990692DG BASIL_SGPRINTERS 02DI20070705372MONITOR 02DI20041647728ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003DATA NETWORK VPNWORKSTATIONS 02DI20051470265USERS-SERVICES MEETING TOOLCASE 04USERS-SERVICES MEETING TOOLCASE 04PERSONAL DIGITAL ASSISTAQTEK 1010WORKSTATIONS 02DI20060702233PRINTERS 02DI20091879269WORKSTATIONS 02DI20041649990ADMINIST. SOFTWARE PACKSMTMONITOR 02DI20041708983TC-ON-SITE INTERVENTION SNET-ACCESS-PORTOPERATING SYSTEMS 02DI20093423613INFRASTRUCTURE SERVICEACTIVESYNC
WORKSTATIONS 02DI20060305789OPERATING SYSTEMS WINDOWS XP PROFESSIONALWORKSTATIONS 02DI20060305789OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20060304052WORKSTATIONS 02DI20060305486WORKSTATIONS 02DI20060296838WORKSTATIONS 02DI20060299831MONITOR 02DI20081243143WORKSTATIONS 02DI20061864955WORKSTATIONS 02DI20060295707WORKSTATIONS 02DI20070175054ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003USERS-SERVICES MEETING TOOLCASE 04OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20060724048OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20092951051WORKSTATIONS 02DI20092950728ADMINIST. SOFTWARE PACKARESWORKSTATIONS 02DI20060723321USER IT SERVICE CATALOG BACKUP/RESTORE SERVICESWORKSTATIONS 02DI20041640409ADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS 02DI20060413790WORKSTATIONS 02DI20060304658WORKSTATIONS 02DI20041684847MONITOR 02DI20093481820PERSONAL DIGITAL ASSISTA02DI20092743925WORKSTATIONS 02DI20041722247WORKSTATIONS 02DI20093579772WORKSTATIONS 02DI20093579772OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORD PROCESSING WORD 2003 / OFFICE 2003WORKSTATIONS 02DI20093539054PERSONAL DIGITAL ASSISTA02DI20072323431WORKSTATIONS 02DI20093539054WORKSTATIONS 02DI20093582884ADMINIST. SOFTWARE PACKACTIVE DIRECTORYEMAIL PRODUCT SECEME-MAIL SERVICE MANAGEM SPAM SERVICEUSERS-SERVICES MEETING TOOLCASE 04WORKSTATIONS 02DI20093582884ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003DATA NETWORK VPNWORKSTATIONS 02DI20093564789WORKSTATIONS 02DI20093564789WORKSTATIONS 02DI20093581551PERSONAL DIGITAL ASSISTAIPHONE 3GWORKSTATIONS 02DI20093581551PERSONAL DIGITAL ASSISTAIPHONE 3GOPERATING SYSTEMS WINDOWSE-MAIL SERVICE MANAGEM SPAM FNE-MAIL SERVICE MANAGEM SPAM FNE-MAIL SERVICE MANAGEM SECEM SERVICEADMINIST. SOFTWARE PACKACTIVE DIRECTORY
ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWS XP PROFESSIONALWORKSTATIONS 02DI20093564486ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20090558732PRINTERS 02DI20093411522E-MAIL SERVICE MANAGEM SPAM FNPERSONAL DIGITAL ASSISTA02DI20071657389ADMINIST. SOFTWARE PACKADONIS WEBOFFICE EQUIPMENTS (FAX, 02DI20071990187INFRASTRUCTURE SERVICEACTIVESYNCADMINIST. SOFTWARE PACKEBS STREAMINGPRINTERS 02DI20041790683ADMINIST. SOFTWARE PACKSMT ESDG INTRANETUSERS-SERVICES MEETING TOOLCASE 01USERS-SERVICES MEETING TOOLCASE 01DG INTRANETEMAIL PRODUCT SECEMADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS 02DI20093445933DATA NETWORK VPNACCESS RIGHTS MANAGEM TOKEN SERVICEPRINTERS 02DI20070705372ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20070240657WORKSTATIONS 02DI20092950425OPERATING SYSTEMS WINDOWSWORD PROCESSING WORD 2003 / OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS 02DI20092822568ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20081217485WORKSTATIONS 02DI20041733409WORKSTATIONS 02DI20081217485PRINTERS PRINTEROPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWS XP PROFESSIONALPRINTERS 02DI20061571176OPERATING SYSTEMS TERMINAL SERVEROPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKEBS STREAMINGOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKINFODOCOFFICE EQUIPMENTS (FAX, NASHUATEC MP7500USERS-SERVICES MEETING TOOLCASE 03ADMINIST. SOFTWARE PACKACTIVE DIRECTORYMONITOR 02DI20092146100WORKSTATIONS 02DI20081174527ADMINIST. SOFTWARE PACKEBS STREAMING
OPERATING SYSTEMS WINDOWS XP PROFESSIONALPERSONAL DIGITAL ASSISTA02DI20093621419PERSONAL DIGITAL ASSISTA02DI20093621419ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWS XP PROFESSIONALTC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSWORKSTATIONS 02DI20093538529TC-ON-SITE INTERVENTION MAC PONCTUAL FOR LAN ACCESSPRINTERS 02DI20093411522MISCELLANEOUS USB STICK GENERICPERSONAL DIGITAL ASSISTA02DI20093622752PRINTERS 02DI20070703817SYSTEM MANAGEMENT PROACTIVESYNCELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSUSERS-SERVICES MEETING TOOLCASE 02USERS-SERVICES MEETING TOOLCASE 02USERS-SERVICES MEETING TOOLCASE 05TC-DATA NETWORK SERVIC NETWORKUSERS-SERVICES MEETING TOOLCASE 05ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20041678035OPERATING SYSTEMS TERMINAL SERVERELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYDG INTRANETSYSTEM MANAGEMENT PROACTIVESYNCWORKSTATIONS 02DI20061690642WORKSTATIONS DESKTOP PCPRINTERS PRINTERSCANNERS 02DI20051262735WORKSTATIONS 02DI20060061628OPERATING SYSTEMS WINDOWSSYSTEM MANAGEMENT PROACTIVESYNCWORKSTATIONS 02DI20041686608PERSONAL DIGITAL ASSISTA02DI20081154671OPERATING SYSTEMS WINDOWS XP PROFESSIONALWORKSTATIONS 02DI20092950425WEB BROWSERS INTERNET EXPLORER 7PERSONAL DIGITAL ASSISTA02DI20093626169MOBILE TELEPHONY MOBILE PHONE SIM MOBISTARWORKSTATIONS 02DI20081221732DG INTERNETDG INTERNETFIXED TELEPHONE SERVICEI-CALLDG INTERNETWORKSTATIONS 02DI20081217990USER IT SERVICE CATALOG TELECOMMUNICATIONADVANCED QUERY, REPORTBUSINESS OBJECTSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003SECURITY CADENAS-PADLOCK GENERICMONITOR 02DI20041681046
ADMINIST. SOFTWARE PACKACTIVE DIRECTORYSECURITY CADENAS-PADLOCK GENERICINFRASTRUCTURE SERVICEACTIVESYNCWEB BROWSERS INTERNET EXPLORER 7OFFICE EQUIPMENTS (FAX, 02DI20071989644UNDEFINED UNKNOWN CIOPERATING SYSTEMS WINDOWSDG INTERNETPLUG-INS QUICKTIMETC-ON-SITE INTERVENTION SNET-ACCESS-PORTPRINTERS PRINTERINFRASTRUCTURE SERVICEACTIVESYNCWORD PROCESSING WORDOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSE-MAIL SERVICE MANAGEM SECEM SERVICETC-ON-SITE INTERVENTION SNET-ACCESS-PORTADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYACCESS RIGHTS MANAGEM TOKEN SERVICEADMINIST. SOFTWARE PACKEASADMINIST. SOFTWARE PACKEBS STREAMINGMOBILE TELEPHONY GSM PDADATA NETWORK VPNOFFICE MANAGEMENT PRO OFFICE XP HOME USEDATA NETWORK VPNELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PERSONAL DIGITAL ASSISTA02DI20093628233WEB BROWSERS INTERNET EXPLORER 7OFFICE EQUIPMENTS (FAX, 02DI20071990288WORKSTATIONS 02DI20092753750ADMINIST. SOFTWARE PACKACTIVE DIRECTORYMONITOR 02DI20093481921USERS-SERVICES MEETING TOOLCASE 01USERS-SERVICES MEETING TOOLCASE 01SERVERS SERVERDATA NETWORK VPNWORKSTATIONS 02DI20041734944ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PERSONAL DIGITAL ASSISTA02DI20093625442CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESOPERATING SYSTEMS WINDOWS XP PROFESSIONALWEB BROWSERS INTERNET EXPLORER 7WEB BROWSERS INTERNET EXPLORER 7DG WEBDORELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWS XP PROFESSIONALADMINISTRATIVE SOFTWAR LEGISWRITEADMINIST. SOFTWARE PACKINTRANETUSER IT SERVICE CATALOG BACKUP/RESTORE SERVICESWORKSTATIONS DESKTOP PC DELLPERSONAL DIGITAL ASSISTA02DI20093625745UNDEFINED UNKNOWN CIWORKSTATIONS 02DI20091764454MONITOR 02DI20093479839
OPERATING SYSTEMS TERMINAL SERVERPRINTERS 02DI20093413784E-MAIL SERVICE MANAGEM SECEM SERVICEELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003E-MAIL SERVICE MANAGEM SECEM SERVICEADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS PORTABLE PCADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKINFODOCPRINTERS 02DI20092824632ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSMONITOR 02DI20091380850WORKSTATIONS 02DI20092142780WORKSTATIONS 02DI20091764454DG INTERNETPRINTERS 02DI20093415545WORKSTATIONS 02DI20092142780ADMINIST. SOFTWARE PACKSMTOPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTAPDAWORKSTATIONS 02DI20070242519PRINTERS 02DI20090428108WORKSTATIONS 02DI20091765181MONITOR 02DI20090204359WORKSTATIONS 02DI20091382207WORKSTATIONS 02DI20091765181USER IT SERVICE CATALOG BACKUP/RESTORE SERVICESWORD PROCESSING WORD 2003 / OFFICE 2003WORKSTATIONS 02DI20091764454WORKSTATIONS 02DI20092950930PRINTERS 02DI20042200914DG BASIL_SGARCHITECTURAL SPECIFICAADOBE PDF 1.6ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003DATA NETWORK VPNELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS DESKTOP PC SIEMENS SCENICOPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWS XP PROFESSIONALMISCELLANEOUS USB STICK GENERICPERSONAL DIGITAL ASSISTAPDAWEB BROWSERS INTERNET EXPLORER 7OPERATING SYSTEMS WINDOWS XP PROFESSIONALELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYE-MAIL SERVICE MANAGEM SECEM SERVICEUSERS-SERVICES MEETING TOOLCASE 03WEB BROWSERS INTERNET EXPLORER 7WORKSTATIONS 02DI20041723277ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20060435912PERSONAL DIGITAL ASSISTA02DI20093628334USERS-SERVICES MEETING TOOLCASE 03WORKSTATIONS 02DI20092909059WORKSTATIONS 02DI20092909059
WORD PROCESSING WORD 2003 / OFFICE 2003WORKSTATIONS 02DI20041723277ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20093556927USER IT SERVICE CATALOG APPLICATION GENERAL BUSINESSMONITOR 02DI20093481719MONITOR 02DI20041708983WORKSTATIONS 02DI20041649990ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PERSONAL DIGITAL ASSISTA02DI20093623479OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20072609263TC-DATA NETWORK SERVIC SNET-ACCESS-PORTOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYINFRASTRUCTURE SERVICEACTIVESYNCE-MAIL SERVICE MANAGEM SPAM SERVICEADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYPERSONAL DIGITAL ASSISTA02DI20093625745ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20041677308WORKSTATIONS DESKTOP PC SIEMENS SCENIC L PIPRINTERS 02DI20093423108UNDEFINED INFOTEXOPERATING SYSTEMS WINDOWSPRINTERS 02DI20093422276DATA NETWORK VPNUSERS-SERVICES MEETING TOOLCASE 04ACCESS RIGHTS MANAGEM TOKEN SERVICEADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTA02DI20081153843WORKSTATIONS 02DI20092753649OFFICE EQUIPMENTS (FAX, 02DI20020912245OPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTA02DI20093623277WORKSTATIONS 02DI20092907807PRINTERS 02DI20093409339TC-ON-SITE INTERVENTION SNET-ACCESS-PORTWORKSTATIONS 02DI20051010864PERSONAL DIGITAL ASSISTA02DI20093625644ACCESS RIGHTS MANAGEM TOKEN SERVICEWORKSTATIONS 02DI20051262735PERSONAL DIGITAL ASSISTA02DI20093649523OPERATING SYSTEMS WINDOWS XP PROFESSIONALDG BASIL_SGADMINIST. SOFTWARE PACKACTIVE DIRECTORYPERSONAL DIGITAL ASSISTAIPHONE 3G
ACCOUNTING SOFTWARE ABAC ASSETS INVENTORYUSERS-SERVICES MEETING TOOLCASE 04WORKSTATIONS 02DI20092756541WORD PROCESSING WORD 2003 / OFFICE 2003WORKSTATIONS 02DI20092756440OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYDG INTRANETADMINIST. SOFTWARE PACKACTIVE DIRECTORYSYSTEM MANAGEMENT PROACTIVESYNCSYSTEM MANAGEMENT PROACTIVESYNCWORKSTATIONS 02DI20041639963MONITOR 02DI20041642368WORKSTATIONS 02DI20041703829E-MAIL SERVICE MANAGEM SPAM SERVICEEMAIL PRODUCT SECEMEMAIL PRODUCT SECEMOFFICE EQUIPMENTS (FAX, 02DI20071989038ADMINIST. SOFTWARE PACKNIFWORKSTATIONS 02DI20041674618WORKSTATIONS 02DI20041665520DG INTRANETWORKSTATIONS 02DI20041686406ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWS XP PROFESSIONALADMINIST. SOFTWARE PACKACTIVE DIRECTORYPERSONAL DIGITAL ASSISTA02DI20060535643WORKSTATIONS 02DI20041641136ADMINIST. SOFTWARE PACKSMTMONITOR 02DI20041666853PERSONAL DIGITAL ASSISTA02DI20093627910WORKSTATIONS 02DI20092141245MISCELLANEOUS USB STICK GENERICWORKSTATIONS 02DI20041096625E-MAIL SERVICE MANAGEM SECEM SERVICEWORKSTATIONS 02DI20060305789WORKSTATIONS 02DI20041662325WORKSTATIONS 02DI20041686608WORKSTATIONS 02DI20060305789DG GREFFEWORKSTATIONS 02DI20092752619PRINTERS 02DI20092823396EMAIL PRODUCT SECEMPERSONAL DIGITAL ASSISTA02DI20093624008ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKEASWORKSTATIONS 02DI20090559863PRINTERS 02DI20093414515ADMINIST. SOFTWARE PACKMYINTRACOMMPERSONAL DIGITAL ASSISTA02DI20093628435PERSONAL DIGITAL ASSISTA02DI20041814722E-MAIL SERVICE MANAGEM SPAM FN
USERS-SERVICES MEETING TOOLCASE 04USERS-SERVICES MEETING TOOLCASE 04WORKSTATIONS 02DI20090559863WORKSTATIONS DESKTOP PCELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS 02DI20093446559PERSONAL DIGITAL ASSISTA02DI20092744551OPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTA02DI20060540213INFRASTRUCTURE SERVICEACTIVESYNCELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PERSONAL DIGITAL ASSISTA02DI20093633712WORKSTATIONS 02DI20060295707WORKSTATIONS 02DI20061864955WORKSTATIONS 02DI20060304052WORKSTATIONS 02DI20060305486WORKSTATIONS 02DI20060296838ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20060299831MISCELLANEOUS USB STICK GENERICOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKSMTWORKSTATIONS 02DI20091767043WEB UTILITIES & TOOLS FILEZILLA CLIENTADMINIST. SOFTWARE PACKACTIVE DIRECTORYMONITOR 02DI20041680117PERSONAL DIGITAL ASSISTA02DI20093621116OPERATING SYSTEMS WINDOWS XP PROFESSIONALEMAIL PRODUCT OWAADMINIST. SOFTWARE PACKEASWORD PROCESSING WORD 2003 / OFFICE 2003OPERATING SYSTEMS WINDOWS XP PROFESSIONALPERSONAL DIGITAL ASSISTA02DI20093623277WORKSTATIONS 02DI20091383136MONITOR 02DI20092145975PRINTERS 02DI20091877512ADMINIST. SOFTWARE PACKSMTOPERATING SYSTEMS WINDOWS XP PROFESSIONALMOBILE TELEPHONY MOBILE PHONE SIM MOBISTARDG INTRANETWORKSTATIONS 02DI20092753649OPERATING SYSTEMS WINDOWS XP PROFESSIONALADMINIST. SOFTWARE PACKACTIVE DIRECTORYE-MAIL SERVICE MANAGEM SPAM FNADMINIST. SOFTWARE PACKACTIVE DIRECTORYUSERS-SERVICES MEETING TOOLCASE 03USERS-SERVICES MEETING TOOLCASE 03ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYUSERS-SERVICES MEETING TOOLCASE 06USERS-SERVICES MEETING TOOLCASE 06WORKSTATIONS 02DI20090558934WORKSTATIONS 02DI20041701260
PRINTERS 02DI20090426246ADMINIST. SOFTWARE PACKACTIVE DIRECTORYELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYUSERS-SERVICES MEETING TOOLCASE 03USERS-SERVICES MEETING TOOLCASE 03ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSE-MAIL SERVICE MANAGEM MAILBOX / PUBLIC FOLDER SERVICPRINTERS 02DI20093423007WORD PROCESSING WORD 2003 / OFFICE 2003WORKSTATIONS DESKTOP PCOPERATING SYSTEMS WINDOWS XP PROFESSIONALACCOUNTING SOFTWARE ABAC ASSETSOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKSMTADMINIST. SOFTWARE PACKACTIVE DIRECTORYOFFICE EQUIPMENTS (FAX, NASHUATEC MP2000ADMINIST. SOFTWARE PACKACTIVE DIRECTORYEND-USERS-SERVICES EUS MEETING ROOM RESERVATION EUEND-USERS-SERVICES EUS MEETING ROOM RESERVATION EUUSERS-SERVICES MEETING TOOLCASE 04USERS-SERVICES MEETING TOOLCASE 04ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL MAILBOX / PUBLIC FOLDER SERVICELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORD PROCESSING WORD 2003 / OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYDOCUMENT EXCHANGE TOOAMYUNI PRO 2.XADMINIST. SOFTWARE PACKACTIVE DIRECTORYOFFICE EQUIPMENTS (FAX, 02DI20072132659WORKSTATIONS 02DI20092755309E-MAIL SERVICE MANAGEM EMAIL SERVICETC-ON-SITE INTERVENTION SNET-ACCESS-PORTWORKSTATIONS DESKTOP PCUNDEFINED INFOTEXUSER IT SERVICE CATALOG NEW USERWORKSTATIONS 02DI20061692706ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20041950946MONITOR 02DI20060717418MONITOR 02DI20092144642WORKSTATIONS 02DI20091058608WORKSTATIONS 02DI20091058608WORKSTATIONS 02DI20092141245MOBILE TELEPHONY GSM PDAMONITOR 02DI20093485641MONITOR 02DI20093485843MONITOR 02DI20080243796OPERATING SYSTEMS WINDOWS XP PROFESSIONALELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20061689691PERSONAL DIGITAL ASSISTA02DI20060536875ACCESS RIGHTS MANAGEM ACCESS RIGHT ABK SERVICEADMINIST. SOFTWARE PACKRUEOPERATING SYSTEMS WINDOWS XP PROFESSIONAL
PERSONAL DIGITAL ASSISTA02DI20093629364PERSONAL DIGITAL ASSISTA02DI20060534714INFRASTRUCTURE SERVICEACTIVESYNCPERSONAL DIGITAL ASSISTA02DI20093628233DG INTERNETOPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSE-MAIL SERVICE MANAGEM SECEM SERVICEPERSONAL DIGITAL ASSISTA02DI20093623580E-MAIL SERVICE MANAGEM SPAM FNOPERATING SYSTEMS WINDOWSE-MAIL SERVICE MANAGEM SPAM FNOPERATING SYSTEMS TERMINAL SERVERUSER IT SERVICE CATALOG NEW USEROPERATING SYSTEMS TERMINAL SERVERELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003INFRASTRUCTURE SERVICEACTIVESYNCPERSONAL DIGITAL ASSISTA02DI20093627405OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKMYINTRACOMMUSER IT SERVICE CATALOG BACKUP/RESTORE SERVICESUSER IT SERVICE CATALOG BACKUP/RESTORE SERVICESSYSTEM MANAGEMENT PROACTIVESYNCWORKSTATIONS 02DI20061690238SERVERS SERVERMOBILE TELEPHONY GSM PDAOPERATING SYSTEMS WINDOWSPRINTERS 02DI20093416373ADMINIST. SOFTWARE PACKACTIVE DIRECTORYONLINE SELF SERVICES PDF CODEEMAIL PRODUCT SECEMOPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20093550133OPERATING SYSTEMS WINDOWSMOBILE TELEPHONY MOBILE PHONE SIM MOBISTARADMINIST. SOFTWARE PACKARESELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003E-MAIL SERVICE MANAGEM SPAM SERVICEOFFICE EQUIPMENTS (FAX, 02DI20071990894FIXED TELEPHONY EXT92745MOBILE TELEPHONY GSM PDAWORKSTATIONS 02DI20060300231ADMINIST. SOFTWARE PACKARESWORKSTATIONS DESKTOP PCADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20041731951OPERATING SYSTEMS WINDOWS XP PROFESSIONALSYSTEM MANAGEMENT PROACTIVESYNCPRINTERS 02DI20042199706WORKSTATIONS 02DI20041674618
ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS PRINTERELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003MATERIEL AUDIO VISUEL 02DI20052000079EMAIL PRODUCT SECEMWORKSTATIONS 02DI20091058608OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20061692706GRAPHICS TOOLS VISIOWORKSTATIONS 02DI20092950526ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20041675850ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS 02DI20090428108ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003USER IT SERVICE CATALOG CONNECTIVITYELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20091767649PERSONAL DIGITAL ASSISTA02DI20093629465MONITOR 02DI20093479839WORKSTATIONS 02DI20093564486OPERATING SYSTEMS WINDOWSPERSONAL DIGITAL ASSISTA02DI20081153641ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20041720991PRINTERS 02DI20072447546MOBILE TELEPHONY GSM PDAOFFICE EQUIPMENTS (FAX, 02DI20072129749E-MAIL SERVICE MANAGEM SPAM FNPERSONAL DIGITAL ASSISTA02DI20093629566OPERATING SYSTEMS WINDOWS XP PROFESSIONALDATA NETWORK VPNDATA NETWORK VPNDOCUMENT MANAGEMENT BASILWORKSTATIONS 02DI20041641136PRINTERS 02DI20093424845OFFICE EQUIPMENTS (FAX, 02DI20072129850WORKSTATIONS 02DI20041664688TC-ON-SITE INTERVENTION SNET-ACCESS-PORTELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWS XP PROFESSIONALPERSONAL DIGITAL ASSISTA02DI20093628738DG INTRANETTC-ON-SITE INTERVENTION SNET-ACCESS-PORTELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003MATERIEL AUDIO VISUEL 02DI20093302891MATERIEL AUDIO VISUEL 02DI20093301962MATERIEL AUDIO VISUEL 02DI20093301861MATERIEL AUDIO VISUEL 02DI20093302487OPERATING SYSTEMS WINDOWSMATERIEL AUDIO VISUEL 02DI20093303117OPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003SYSTEM MANAGEMENT PROACTIVESYNC
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SYSTEM MANAGEMENT PROACTIVESYNCE-MAIL SERVICE MANAGEM SPAM FNPRINTERS 02DI20090426246ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20031979934OPERATING SYSTEMS TERMINAL SERVERADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYELECTRONIC MAIL MAILBOX / PUBLIC FOLDER SERVICELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20092754982E-MAIL SERVICE MANAGEM SPAM FNADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20092756339PRINTERS 02DI20010348459ADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYE-MAIL SERVICE MANAGEM SPAM FNOFFICE MANAGEMENT PRO OFFICE XP HOME USEUSER IT SERVICE CATALOG BACKUP/RESTORE SERVICESELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESWORKSTATIONS 02DI20093585372ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20081247974WORKSTATIONS DESKTOP PCADMINIST. SOFTWARE PACKSMTADMINIST. SOFTWARE PACKSMTADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20091764353MONITOR 02DI20092147736WORKSTATIONS 02DI20041731951OPERATING SYSTEMS WINDOWSWORD PROCESSING WORD 2003 / OFFICE 2003SECURITY CADENAS-PADLOCK GENERICELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OFFICE MANAGEMENT PRO OFFICE XP HOME USEUTILITIES NERO BURNINGSYSTEM MANAGEMENT PROACTIVESYNCWEB BROWSERS INTERNET EXPLORER 7WORKSTATIONS 02DI20091764252DG BASIL_SGOFFICE MANAGEMENT PRO OFFICE XP HOME USEOPERATING SYSTEMS WINDOWS XP PROFESSIONALWEB UTILITIES & TOOLS FILEZILLA CLIENTWEB UTILITIES & TOOLS FILEZILLA CLIENTWEB UTILITIES & TOOLS FILEZILLA CLIENTDOCUMENT EXCHANGE TOOACROBAT READER V.8WORKSTATIONS 02DI20091764252OPERATING SYSTEMS WINDOWS XP PROFESSIONALMONITOR 02DI20091379903ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOFFICE EQUIPMENTS (FAX, 02DI20071988513WORKSTATIONS 02DI20091382510ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWS
OPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20081250278ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20093582379E-MAIL SERVICE MANAGEM SPAM FNWORKSTATIONS 02DI20041703223ADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS 02DI20093440674ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20041640813ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20041703122OPERATING SYSTEMS WINDOWS XP PROFESSIONALCORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESDG BASIL_SGADMINIST. SOFTWARE PACKMYINTRACOMMADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKACTIVE DIRECTORYCORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESADMINIST. SOFTWARE PACKACTIVE DIRECTORYOPERATING SYSTEMS WINDOWSSPREADSHEET EXCEL 2003 / OFFICE 2003UNDEFINED INFOTEXOFFICE EQUIPMENTS (FAX, 02DI20071990288OFFICE MANAGEMENT PRO OFFICE XP HOME USEOPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWS XP PROFESSIONALELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OFFICE MANAGEMENT PRO OFFICE XP HOME USEWORKSTATIONS 02DI20092951556PERSONAL DIGITAL ASSISTA02DI20071656864WORKSTATIONS 02DI20092909564WORKSTATIONS 02DI20091383035WORKSTATIONS 02DI20092951556EMAIL PRODUCT SECEMSYSTEM MANAGEMENT PROWINZIPDATA NETWORK VPNOPERATING SYSTEMS WINDOWS XP PROFESSIONALWORKSTATIONS 02DI20091764353ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWEB BROWSERS INTERNET EXPLORER 7WEB BROWSERS INTERNET EXPLORER 7UNDEFINED INFOTEXOPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWS XP PROFESSIONALSYSTEM MANAGEMENT PROACTIVESYNCOPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWS XP PROFESSIONALELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003SPREADSHEET EXCEL 2003 / OFFICE 2003PRINTERS 02DI20092820609TC-ON-SITE INTERVENTION LAN CONNECTIVITYSPREADSHEET EXCEL 2003 / OFFICE 2003OPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWS XP PROFESSIONAL
PRINTERS 02DI20092823905OPERATING SYSTEMS WINDOWS XP PROFESSIONALPERSONAL DIGITAL ASSISTA02DI20093626270ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS PRINTER SHARED COLORUNDEFINED INFOTEXOFFICE EQUIPMENTS (FAX, 02DI20071987277PRINTERS 02DI20093415040WORKSTATIONS 02DI20041650739E-MAIL SERVICE MANAGEM SECEM SERVICEWORKSTATIONS 02DI20093585170WORKSTATIONS 02DI20041662224PERSONAL DIGITAL ASSISTA02DI20072321165ADMINIST. SOFTWARE PACKKEYFIGURESOPERATING SYSTEMS WINDOWSADMINIST. SOFTWARE PACKACTIVE DIRECTORYPRINTERS PRINTER PERSONAL B&WE-MAIL SERVICE MANAGEM MAILBOX / PUBLIC FOLDER SERVICOPERATING SYSTEMS WINDOWSWORKSTATIONS 02DI20091059739WORD PROCESSING WORD 2003 / OFFICE 2003ADMINIST. SOFTWARE PACKACTIVE DIRECTORYOFFICE MANAGEMENT PRO OFFICE XP HOME USEOPERATING SYSTEMS WINDOWSSECURITY CADENAS-PADLOCK GENERICOPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OFFICE EQUIPMENTS (FAX, 02DI20072130191OPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003USERS-SERVICES MEETING TOOLCASE 03WORKSTATIONS 02DI20093590952WORKSTATIONS 02DI20093584847WEB BROWSERS INTERNET EXPLORER 7WORKSTATIONS 02DI20093587537ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWS XP PROFESSIONALELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PERSONAL DIGITAL ASSISTA02DI20072321771OPERATING SYSTEMS WINDOWSOPERATING SYSTEMS WINDOWSDOCUMENT EXCHANGE TOOOCR-CODEWORKSTATIONS 02DI20093585574ADMINIST. SOFTWARE PACKEASADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20040729314ELECTRONIC MAIL MAILBOX / PUBLIC FOLDER SERVICWORKSTATIONS 02DI20093585776OPERATING SYSTEMS WINDOWSCORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESE-MAIL SERVICE MANAGEM SECEM SERVICEELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003SECURITY CADENAS-PADLOCK GENERICOPERATING SYSTEMS WINDOWSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003USER IT SERVICE CATALOG BACKUP/RESTORE SERVICES
DOCUMENT MANAGEMENT BASILADMINIST. SOFTWARE PACKACTIVE DIRECTORYADMINIST. SOFTWARE PACKMYINTRACOMMWORKSTATIONS 02DI20092950829WORKSTATIONS 02DI20092950829PERSONAL DIGITAL ASSISTA02DI20093623176OFFICE EQUIPMENTS (FAX, 02DI20072131326ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20092951960OPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS WINDOWS XP PROFESSIONALOPERATING SYSTEMS TERMINAL SERVERWORKSTATIONS 02DI20093596332WORKSTATIONS 02DI20093568109ADMINIST. SOFTWARE PACKACTIVE DIRECTORYWORKSTATIONS 02DI20093568109WORKSTATIONS 02DI20093600533CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESOPERATING SYSTEMS TERMINAL SERVEROPERATING SYSTEMS WINDOWS XP PROFESSIONALDATA NETWORK VPNWORD PROCESSING WORD 2003 / OFFICE 2003OPERATING SYSTEMS WINDOWS XP PROFESSIONALPRINTERS 02DI20092821033USER IT SERVICE CATALOG INTERNET ACCESSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003OPERATING SYSTEMS WINDOWS XP PROFESSIONALELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003CORPORATE ICT SERVICES BACKUP AND STORAGE SERVICESWORKSTATIONS 02DI20041732779ADMINIST. SOFTWARE PACKMAILBOX / PUBLIC FOLDER SERVICE-MAIL SERVICE MANAGEM MAILBOX / PUBLIC FOLDER SERVICSCANNERS SCANNER HPSCANNERS SCANNER HPELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PERSONAL DIGITAL ASSISTA02DI20093623681PERSONAL DIGITAL ASSISTA02DI20093621924PERSONAL DIGITAL ASSISTA02DI20093626775WORKSTATIONS 02DI20041721318END-USERS-SERVICES EUS GENERAL INFORMATION EUSELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003PRINTERS 02DI20092820710ELECTRONIC MAIL OUTLOOK 2003/ OFFICE 2003WORKSTATIONS 02DI20041741271PERSONAL DIGITAL ASSISTAQTEK 100MISCELLANEOUS USB STICK GENERICWORKSTATIONS 02DI20060718953PERSONAL DIGITAL ASSISTA02DI20093629061PERSONAL DIGITAL ASSISTAIPHONE 3GWORKSTATIONS 02DI20041723075
IM Brief Descriptioninstallation de greffe applicationWebsite "CabiNet"Mise à jour des chantiers dans Abac Forms Local MovesOdin / SG Trainin[ODIN]Connections to Oracle db for Carol Test & DevProblème transfert document vers SG Vistaupdate of Odin SG website PROBLEMES BASE VIPstrange db behaviorMailbox Clean upproblèmes techniques pour finaliser la notification DPO-2436.1 - Experts Nationaux Détachés (ENDj'aurais besoin d'urgence d'un password pour accéder à l'application Basil.Accès à SAP - Expert ScreenProblème dans la grille d'analyse de INDISindisinstaller B O version 6.5Problème de passage automatique des documents scannésProblème de passage automatique des documents scannés SUITE de mon mail précédent e-Greffe mailboxpb avec le C/2007/354 et le COM/2007354Pourquoi le titre du document dans Indis ne correspond pas au titre du même document dans SGViSG vista- archives Questions parlementairesURGENT: Problèmes Indisproblème avec pégaseinstaller greffe applicationRequest for small developpmenty in Pegase: Numéro Celex for corrigenda/rectificatifsproblème avec IndisPlease, add a new signataire in INDISmismatch of data in Indis and SGVistaDemande d'accèsInstallation de la base de donnee Patronages sur mon PCproblèmes avec IndisneTo communicate to DIGIT ISHS BI; EC CENTRAL HELPDESK - see mail in attachrecherARGUS Error messageCONECCS: URGENT - list of organisations (voir aussi mail en attach).Communication à transférér sur le site Web du DPO[uSpervisor] InstancesImpossible d'ouvrir les mails encryptés (Digital ID name cannot be found)User can not connect to EU PilotCisnet first page[PRET RETOUR] pour OLZINGER Irina[PRET RETOUR] pour SANSTERRE FabianNe peut imprimer aucun document pdf sur Ares. Pour les autres pdf, aucun problème.Préparation 2 templates pour les diffusions du Greffe par SG DIFFUSION DES DOCUMENTS[IMAC] PDA pour M.KORTE Joost au 6/100 - 05/01 avant 12:30intranet access to SPP service (DG COMM) - Simone Nielsen[PRET RETOUR] pour Mde PoulainDropped SNMP packets on BUDG firewallAres Error nb: ac4327d7-30bc-4f16-9ba5-6b6099ddb69aUpgrade firmwareDigital sender dans le bureau BERL 07/338Question about blackberry
[IMAC] PDA pour Mr AYETAccess to \\net1\commonservices\cabs\Cab19\Comp\NK-COMP-meetings\Commissioner DIMAS and his departureProblème apn.BUG oracle10 plan d'executionProblème pour sauver un PPTMon remplacement - accès au FMB et autresDroits d'accèsTransfert des data vers DG AIDCOInstaller I-Call sur pc D02DI0935532Installer I-call uSerpervisor sur pc D02DI0935532Installer Lookout sur pc D02DI0935532Accès CISNET - v. historySYSLOG 2010 -1630 offre de prix accepté Remplacement du kit de maintenance SCANNERS HP[Echéancier de l'unité] Test des équipements satellite 15/12/2009Transfert of dataSilviya MILANOVA, du pool ADMIN Cabinets, travaillera au Cabinet du Président, du 4 au 29 janvieAccès Cabinet du Président : Katerina TCHOLAKOVAATTENTION il n'y a pas de numeros sur les prises, fond du couloir, face au 5/130New folder on the P:drive for the Managements Plans 2010 VattachKaterina TCHOLAKOVA, du pool ADMIN Cabinets, travaillera au Cabinet du Président, du 6 au 13 jNettoyage Profils UtilisateursNettoyage du profilNettoyage du profilNettoyage du profilroproblème photocopieur / syslog forms 2010-2125Assistance backupNettoyage du profilPC + beamer 05/01 - 16:00 - 10/93[IMAC] Printer pour Strasbourg WICproblème de batterie QtekNettoyage du profilNettoyage du profilNettoyage du profille PC fait du bruitBeamer + pc le 15/01 de 10.00 à 11.00 salle 7/063Récupération de la Valise REUNION salle 7/063transfert à la DG COMM/C.2 au 1er janvier 2010Connection printerVérif + connection HPDStransfert des data du H vers nouvelle DGprinter settingsDemande d'installation application Authorware WebPlayer VattachPrinter move from 142 to 140 officeFunctional Mailbox ArchivesPourrais-tu créer une FMB NC BERL MOUVEMENTS ?Nettoyage du profilNettoyage du profilNettoyage du profilelle revient le 5 janvierNettoyage du profilNettoyage du profilNettoyage du profilNettoyage du profilNettoyage du profilNettoyage du profilNew FMB: SG UNITE R2prepare iPhone
Nettoyage du profilproblem accessing MyIntraComm - access deniedNettoyage du profilNettoyage du profilNettoyage du profilNettoyage du profilNettoyage du profilaccès registre comitologieNettoyage du profilEcran 24" chez M. Thébault au 13/198 Vattachpc brokenNettoyage du profilNettoyage du profilNettoyage du profilNettoyage du profilNettoyage du profilNettoyage du profilBeamer + pc du 5/01 à 15.00 au 8/01 à 18.30Nettoyage du profilNettoyage du profilNettoyage du profilRécupération de la Valise REUNION salle[IMAC] Laptop for Marc VanheukelenChangement de subnet d'une prisePC + beamer 04/01 11:00-15:00 13/SDR5Backup[IMAC] I-Phone pour M. TAJANIDemande offre de prix chez HP : remplacement kit de maintenance SCANNERS HP 9250C (S/NARES: new request for JIRA - unfiled docs before migrationCall SMT pour DIGIT NUPSuser can't print on the p-0702431Adonis scanning[IMAC] Desktop without screen - LSA > 12/69[IMAC] Screen - LSA > 12/69Application "Govis" - performance problem - v. history[IMAC] Desktop without screen DAP 2009-48198-1-5/143-7/A203[IMAC] Desktop without screen DAP 2009-48198-5-5/331-7/A203[IMAC] Desktop without screen DAP 2009-48198-6-7/251-7/A203[IMAC] Screen DAP 2009-48198-7-7/251-7/A203[IMAC] Desktop without screen DAP 2009-48198-8-6/097-7/A203[IMAC] Screen DAP 2009-48198-9-6/097-7/A203[IMAC] Printer DAP 2009-48198-10-6/097-7/A203[IMAC] Desktop without screen DAP 2009-48198-11-6/187-7/A203[IMAC] Screen DAP 2009-48198-12-6/187-7/A203[IMAC] Printer DAP 2009-48198-13-6/187-7/A203[IMAC] Desktop without screen au 12/181[IMAC] Screen au 12/181Activation prise 12.B.11.123 Bureau 11/321 Subnet .91[IMAC] Desktop without screen au 12/180[IMAC] Screen au 12/180[IMAC] Desktop without screen au 12/171[IMAC] Screen au 12/171[IMAC] Desktop without screen au 12/176[IMAC] Screen au 12/176Please replace defect fan.Activation prise 08.D.08.363 Bureau 8/182 Subnet .86 - v. historyActivation prise 08.E.08.202 Bureau 8/212 Subnet .86
Droit OWNER pour FMB SG Briefings PresidentActivation prise 12.D.12.143 Bureau: 12/327 Subnet: .93Récupération de la Valise REUNION salle 10/93Fax unité SG01 79655 - Accessactivation de prise réseau 12.D.12.363 158.168.94.0 BERL 12/181Activation prise réseau 12.D.12.330 subnet 158.168.94.0 BERL 12/171activation de prise réseau 12.D.12.345 158.168.94.0 BERL 12/176Activation prises réseau 12.E.12.196 et 12.E.12.197 subnet 158.168.0.94 BERL 12/217Activation prise réseau 12.E.12.033 subnet 158.168.94.0 BERL 12/273Activation prises réseau 12.E.12.117 subnet 158.168.0.94 BERL 12/242activation 12.E.12.022 BERL 12/275 subnet 158.168.94.0W_Activation de prises réseau (voir description)W_Activation prises réseau (voir description)SMT : rapport SLM002 o (overview) ne fonctionne pasW_Activation prise réseau 12.E.12.040 BERL 12/268 subnet 158.168.94.0W_Urgent Cabinet Ashton : Activation prise réseau 12.E.12.140 BERL 12/236 subnet 158.168.94.0Eurolook EN header SG01Connect printerspampc lockedpc didn't bootTransfert vers CAB-24[IMAC] LOCK UNLOCK BERL 12/227Printer configuration P-0904262[IMAC] LOCK UNLOCK BERL 12/227 SECOND SCREENaccount disabledPrinter configuration P-0417999connect printer au 8/185User account is disabledn'a plus de reseau.se plaint qu'il ne peut pas ouvrir outlook.QW keyboardreset passwordprob pour imprimerEst-ce que tu peux faire le nécessaire pour les personnes suivantes:configuration printerAZ keyboardconfig printerprob pour imprimerAdd printerauto-forward rule from CAB WALLSTROM EGREFFE to Ms Anne Bergenfeltneed finish keyboardUnlock accountL'imprimante est off linele pc ne démarre pasReinstallation de son qtek.9/22 demenager des imprimantesREUNION HEBDO - Lundi 4/01 à 14.00 (Alex-Philippe-Miguel)Add printerproblème imprimante au cab TajaniREUNION HEBDO - Lundi 4/01 à 14.00 (Alex-Philippe-Miguel)adding printerREUNION HEBDO - Lundi 4/01 à 14.00 (Alex-Philippe-Miguel)Je suis affectée au Cabinet Karel De Gucht du 4 Janvier au 8 Janvier 2010adding printerproblème keyboard peux-tu rétablir leur compte manuellement.
adding 2 personal folderscréation d'un pstson PC n'est pas branchéinstallation de ses deux imprimantes[POLINE]: Access requestAcess denied on intracom[IMAC] Desktop without screenuser can't print recto verso p-0934316- because these options are grey tintMr a effacé des mails dans les Publics Foldersdemenager prinetr dans bureaudemenager printerVérifier prise reseau et tel au 8/212n'a plus accès aux attachements EASReset PWDNew User: PLAQUET Catherine (SG)needs administrative rightsVerifier la connexion9/38 cablezs à bougerUnable to access DG BudgPc's Bêta testeurs nouvelle RC à reprendre 07/289 --> 06/A377 + TRACKINGuser can't access to internetenlever les out of office de 2 FMBspamIntervention imprimante_Larch Martinquestion antivirusPc's Bêta testeurs nouvelle RC à reprendre 07/289 --> 06/A377 + TRACKINGpas d'accès à internet[IMAC] keyboard[IMAC] Pc's Bêta testeurs nouvelle RC à reprendre 07/289 --> 06/A377 + TRACKINGConfig iPhone + retour HTC[IMAC] Pc's Bêta testeurs nouvelle RC à reprendre 07/289 --> 06/A377 + TRACKINGinstallation de la FMB SG UNITE R2Toner au 8/COP1installation de la FMB SG UNITE R2Nettoyage du photocopieur au 8/COP1 (poudre partout)Accès Outlook Webmailplus d'accès à myintracommVérifier connexion imprimante: P-0934185add printer nouvelle imprimante.outlook_holidays_2010 8/06 kb azertyAdd printeradd FMBConfigurer le Digital Sender au 8/A186remove fmbCan't open attachment in archived emailskit IAP + tokenrepatch printer on new subnetne peut pas imprimerComment ajouter la toolbard standard dans un mail?Add printerdemande pour avoir le clavier slovak par defaut.changing keyboard to azertyrestore MYDATAuser can 't printattachmentNew User: SNIJDERS Anne
W_URGENT CAB ASHTON - Activation priseCan't open attachment in archived emails[IMAC] Desktop without screen - 7/317 > 6/A377Add printeroutlook modifCheck printer 8/211Ecran defectueuxconnect printer au 12/97Restore un pstSwap PC Rahuoja au 12/102could not log in in Outlook Web accessGestion BAL : CAB VERHEUGEN FAX ERLER 21289ne voit pas ses clefs usb.new employe request of usernam windows local : 5/18Reconfiguration d'un Qtek S110Transfert de CAB SPIDLA vers CAB FULEaccess to mailbox of eric peetersMme TORI Daniela était manager de la boîte fonctionnelle suivante:Issue with outlook foldersMaintenance : Issue with nashuatec printer 6/salle1Aide OutlookMme Lambre Florence était manager des boîtes fonctionnelles suivantes:request to reinstall a pc in network after a moving 12/241Mme Nedeva Radmila était manager de la boîte fonctionnelle suivante:Nouvelle carte SIM pour Maro¿ ¿efcovicprinter error - 923.01 Service Fuser ErrorspamPC + beamer 05/01 - 14:30-17:00 - 7/63request swap keyboard qwerty->azertyNeeded help finding a colour copier[IMAC] PC Urgent CAB in stock/labo berl 06/a377[IMAC] WIPE pcuser can't access to myintracom (see printscreen) tel : 50397pc makes grinding noise: please make appointment with user to check pc from Eric peeters .kit IAP pour Mac pour M. PetersDemande un clavier BE à la place d'un UK.Mon login pour le site REGCOM ne fonctionne pasURGENT: Problème de mise à jour des nouveaux bureaux du Cabinet Ashton au BERL 12personal folder a disparu d'outlookDG ENTR press review Monday 04/01/2010New User: SNIJDERS Anne (SG-EXT)Departure: TAKACS Krisztina (SG)Départ de Mme De Bruyne Arlette : FMBBoîtes fonctionnelles CAB SAMECKIprob clavier non reconnuTo delete - FT - 17/09/2009 - Gestion BAL "SG EMAIL USER SURVEY"To delete - FT - 17/09/2009 - Gestion BAL "SG SPP - SCREENING"forgot his username02DI20081656004[IMAC] Desktop without screen - DAP 2009-48264-1 - 8/96 > 5/65TO DELETE - 21/10/2009 - Gestion BAL "SG REUNION EEAS"pc slow (disk C full)remove fmbTO delete - 23/11/2009 - Mme HADJIYANNI - Gestion BAL "SG LISBON STRATEGY POST 2010"Comment ajouter une imprimante reseau?Questions sur son iphone.Shortcuts Adonis
Je suis affectée au Cabinet de Mme Kroes (Cab. 19) du 5 au 8 janvier 2010.request to delete scanned doc in cab-64[IMAC] Screen - DAP 2009-48264-2 - 8/96 > 5/65printer offlineprobl personal folder - locked because oversizedNO ACCESS TO INTRACOM (My Intracomm)new printer doesn't workuser can't connected on network of the commission with vpnIssue with Intranet website languagesJe souhaiterai avoir les accès du cabinet Reding.6/320 paper jamJe suis affectee au Cabinet DIMAS du 05/01/2010 au 15/01/2010.Retour netbook pour le stock[IMAC] LOCK 12/193Black ink for personal printerKit IAPLocked accountCan't connect by webmailLost folderVérification chappelleMicrosoft officeChange keyboard azerty --> qwertyActivation priseMme aimerait déplacer son pc13/100 utilisatrice reclame le remplacement de l'imprimante hp 1200Mr essaie de brancher son laptop perso sur le réseauHUPL'imprimante ne fonctionne pas suite au déménagementcan't access EurostatActivation prise réseau 08.E.08.258 subnet 158.168.86.0 Berl 08/193Issue with phone lineinfoNew User: PALVOLGYI BalazsAjout de droits complets pour le folder P:\Projects\EU2020Aide création d'un personal folderNew User: FILOTE Angelano image on screeninfo[Echéancier de l'unité] Mise à jour des PC portables et vérification des batteries - 04/01/2010reinstalling targus lockinstalling printer[IMAC] laptop and beamer - BERL 12/62mousepad wantedDroits de diffusion à travers la boite fonctionnelle du Greffe SG DOCUMENTS OJ + SG BIS DOuser can't connected on the network[IMAC] Printer 11/330-11/305installation printer[IMAC] I-Phone pour M.THOLONIAT Luc au 13/166Transfer of filesprepare HTC Snap 02DI20093855494 for validationBeamer + pc le 11/01 de 10.45 à 13.00 salle 13/SDR5Récupération de la Valise REUNION salle 13/SDR5Ajouter HUB au 12/351 pour mettre 2 PC en réseauBeamer + pc le 6/01 de 09.00 à 13.00 salle 13/SDR5Récupération de la Valise REUNION salle 13/SDR5Configuration Recto\Versoquestions Word
[IMAC] Desktop without screen - DAP 2010-1580-1 - 12/351 > 11/319Pour tracking SVPrestart the application EIMSquestion outlookspeakers didnt workApporter Kit IAP + Tokenne peut pas imprimer en recto versoP-0934408 BERL 12/366 0021B730BF8E 158.168.93.46 s-sg-woolf Lexmarkconfig printer P-0934388 BERL 08/137 0021B7B0C33B 158.168.86.122 s-sg-woolf Lexmarkproblems in wordQuestions sur les iphones.configuration iphone and activation activesyncrequest of information concerning the sharing of the calandarMigrate users from Intellisync to ActiveSyncHUPprepare HTC Snap for Mr SefcovicquestionRécupérer un chargeur de GSM chez Pasermancomment imprimer un intercalaire avec les nouvelles lexmark?[IMAC] Desktop without screen au 7/339[IMAC] Screen 7/339[IMAC] Desktop without screen au 7/338[IMAC] Screen au 7/338Activation d'un autre numero sur SMT-ES8/185 iphone bloqué[IMAC] I-Phone pour NOCIAR Jurajprobl locating email[IMAC] I-Phone pour TELMO Baltazar au 12/338[IMAC] I-Phone pour WHELAN Antony 10/219Config Recto\Versoatcher la prise réseau 8.D.8.299 BERL 08/167 dans le subnet 158.168.86.0 CAB BARROTCopieuse du CAB BARROT 08/CAF2 n'a pas la fonction SCAN (G:\service\scan)New User: PALVOLGYI BalazsMigrate users from Intellisync to ActiveSyncSECEM PWDEcran s'allume pas 9/372prob pwd ecas12/094 not readyreconfig printer: 8 printer queue(s) added or modified at 28/12/2009 11:50.reconfig printer: 25 printer queue(s) added or modified at 29/12/2009 11:23.Ecran s'allume pasreconfig printer: 5 printer queue(s) added or modified at 04/01/2010 18:45.Activation priseuser can't open her file .odt see IM0001959527Remove FMB: EC EXHIBITION BERLAYMONT 21 MAY 2008[IMAC] Recuperation pc portable Ayet réunion Commission[IMAC] Installation pc portable Ayet réunion Commission 9.00Can't open docitunesConfig printer: 1 printer queue(s) added or modified at 06/01/2010 09:32.[IMAC] Screen - 7/317 W 7/338Questions on leave management Cab Ferrero Waldneruser can't login on her pcADONIS BEPA - mise à jour des adresses 'bureau' des personnes internesNicolas Le Paige - Pool Cabinets - New assignment --> Cabinet KovacsInstallation des pilotes pour l'imprimante Lexmark en local
URGENT - [HELP DESK] problème pour se connecter aux ressources du Cabinet De GuchtInstallation activesyncClavier AZ au 7/123Fax papier bloqué face au 6/198Clavier Siemens BENew User: FILOTE DorianImpression recto versoSwap du pcplease change user from SG-D-1 to SG DAYImprimante présente paper jam récurrentAdd printerCan't open attachprinter not readyCan't open attachCan't open eas archived e-mails[IMAC] I-Phone Mr. OPPERMANN Benjamin au N105 2/008[IMAC] I-Phone pour Mrs Rumiana Jelevaactivation simcardreset passwordremove fmb et create pstCan't open pdf vAttachCan't open attachment in archived emails New User: YANNIS AlexandrosBeamer + pc le 14/01 à 10.00 salle Atriumprinters aren't working - paperjaminstall SMT on PC 02DI20041677611request info use telephoneRécupération de la Valise REUNION salle Atriumprinters aren't working - paperjam[IMAC] PDA - swapadd mailbox et calendar de son chefPC s'est éteind au 12/115Comment imprimer intercalaires avec nouvelle imprimante?Iphone VirusPrinter configuration P-0926246Fax installé au 6/COP3Printing double-sided BY DEFAULTaccount lockedJe suis affectée au Cabinet Ferrero- Waldner du 1 janvier jusqu'a 31 janvier .New User: Castro Zuzuarregui Pelayorequest of installation client a ctivesync on his pcBeamer + pc le 7/01 de 14.00 à 17.30 salle 6/123Récupération de la Valise REUNION salle 6/123check printer p-0934331 9/244prob excelllogin of user is lockedpas possible d'ouvrir des pdfTest pc AYET au 7/307[IMAC] WIPE pc[IMAC] Printer pour rizzoca 12/108[IMAC] Printer pour Schelde 12/115Printer pour sg00014 12/125[IMAC] Printer pour strotma 12/105Printer pour sg00006 12/A154adding functional mailboxadding mailbox New Commissioner Designate Mini-Cabinets - Shared Drive - Vattach
Clavier QW au 6/65spamProblèmes document Ares (fichier et attributions)ne sait pas imprimer le calandrier du chef de cabinet alors qu'elle a les autorisations.prob de PST et de loginprinter offline[IMAC] Installation pc portable Ayet réunion Commissionutilisation ExcelURGENT CABINET activation prise reseau 10.B.10.062 subnet 158.168.89.0request "multiprise"[IMAC] Desktop without screen - DAP 2010-1648-1 - 6/322 > 6/343new pwd loginpwd secemDictaphone Chef cab Barrot[IMAC] Laptop Pour Mde ASHTONDemande d'accèsprobl digital senderprinter error - 924,01 FUSER ERRORUrgent - Access to functional mailboxes and application.HOW DELETE HISTORY IN INTERNETNew User: GLINSMAN Matthew (SG-EXT)CD drive not workingPhotocopieuse/Imprimante 02 DI 2007 21313 26[Echéancier de l'unité] Test du portable backup ARGUSCan't open attachment in archived emailsinstall usb diskAdd printerplantage pc.Printer Problems - Cab Wallströmchanger printer par défautKit IAPPC MAKE NOISEPrinter installationAdd Printer P-0719869Printer configurationWeb PKI activating keyinstalling printerAccess request for my intracomm site[IMAC] Printer au 8/167change default languagepc blockedAdd mailboxkit IAP + tokenIphone reconfigurationCan you have a look on this urgent subject?ACTIVATION SMT-ES SIM : 6719 1348 4617 8CAB PRESIDENT CHAUFFEURSne peut pas entendre le son des dvd.Problèmes accès e-maillecteur dvd defectueux à remplacer.Modif dans CHAPPCs à vérifierPCs à vérifierPCs à vérifierPCs à vérifierproblem with the sound of the pcNew FMB's: CAB ASHTON
Iphone issue has been resolved.info login visiteurAGRAFE PAS LA DERNIERE PAGE BERL 10/A186 SURTOUT QUANND IL Y A BCP DE PAGEChange keyboard azerty --> qwertyswap écran défectManuel de la Lexmark pour changer la cartouche au 8/285Activation priseActivation priseiphone bloquéBeamer + pc le 11/01 à 9.00 salee 6/325Computer Marion Pustkowski D/driveRécupération de la Valise REUNION salle 6/325Je souahaiterai avoir les accès pour le Cabinet Samecki.PC Nokia Suite installationimprimante ne fonctionne plusDemande d'accès à la liste SG LIST APrinter fuser errorUSB is corruptprobl using usb keyprobl using usb hard driverequest help managing personal foldersprobl printingrequest info on change name in address book + email addressdelegates in outlookrequest info on use personal folders/creation of FMB for storing mail[IMAC] iPhone - iPhone pour mme PAPADIMITRIOU Katerina[IMAC] I-Phone pour Alexandra KNAPTON au 12/218[IMAC] PDA - swapimprimante ne fonctionne plusacces mail box[IMAC] PDA - swap G. ConteReconfiguration of Keyboard layoutrequest installation DVD playerIssue with Internet passwordPrinter fuser errorEAS désactivéles impressions/copies sont grisâtres (un technicien a vu le problème)htc doesn't synchronize more 9/297Activation priseLogin generique VattachMigrate user from Intellisync to ActiveSyncMigrate user from Intellisync to ActiveSyncrequest feedback on status ticketProbleme : CHAP 812Synchro qtekImprimante au 13/75 pose problemeCan't open attachment in archived emails.odt documentinstall usb key[IMAC] I-Phone pour SKURATOWICZ Agnieszka (CAB-ASHTON) au 12/168Récuperer HTC 4350 au 12/162[IMAC] Desktop without screen DAP 2010-1684-1-7A203-6/322[IMAC] Screen DAP 2010-1684-2-7/289-6/322[IMAC] PDA - swap - L. Muschelprobl excelbackup des dataaccount locked
reset passwordprobl logging on[IMAC] Printer - swaptest printer[IMAC] PDA - swap T. Kleiner[IMAC] I-Phone pour M.BOOGERT Rudiger au 10/271Activation prise berl 05/065Migrate users from Intellisync to ActiveSyncSecretaire VanHeukelenRecuperer QTEK au 12/271 de M.BOOGERT Rudigeraccount locked - cab-filotannew user cab-filotan - set default printerrequest info on use iPhone[IMAC] I-Phone pour M.BOUDA Pavel au 9/259Le dossier public a dépassé sa taille limite : S-DC-EXM22Migrate users from Intellisync to ActiveSyncRecuperer QTEK chez M. BOUDA PAVEL au 9/259Problème lors de l'impression d'intercalairesActivation prisedebloque compte loginIssue with local printerreset passwordRestore folder Echeancier 2009 dans G:\request of activation of the DT : 12.d.12 port :132 subnet : 158.168.94.0 at the 12/105[IMAC] Desktop without screenRequest to restitute outlook folders - v. historyMigrate users from Intellisync to ActiveSyncproblem scanningCreation of Outlook pstChanger cable d'alimentation d'un beamerrequest help using digital senderprobl logging on - account lockedrequest of activation of the DT : 12.d.12 port : 189 subnet : 158.168.94.0 at the 12/125[IMAC] I-Phone pour BOIX ALONSO Lorena (CAB-KROES) au 10/237CONFIGURATION IPHONESuppression accès à mail boxesprinter p-0830654 is not defined on the print serverattribuer un login générique pour les visiteurs du Cabinet Ashton[IMAC] I-Phone récuperer HTC 4350 chez BOIX ALONSO LORENA au 10/237Request for access to the common drive of Cab 69 V.attachRecherche des favoriCreate a folderProduit pour nettoyer clavier - écran[IMAC] iPhone - prepare and deliver iPhone to mr Andorcouldn't access internetReactiver le compte activesync de Mr Baltazar (Baltate).aide création pstprinter p-0934474 has not network 12/A154Ares will be unavailable on 07/01/2010- 18:00 -19:00/ Ares sera indisponible le 7/01/2010- 18h-19hLes comptes officiels sont maintenant activés pour les utilisateurs suivants:Beamer + pc le 8/01 à 15.30 salle 9/276Récupération de la Valise REUNION salle 9/276New User: EVERTS Steven (CAB-HR-VP-ASHTON)New User: YANNIS Alexandros (CAB-HR-VP-ASHTON)New User: Castro Zuzuarregui PelayoCable pour connecter Q-Tech au PCkeyboard is brokken
request new tonerprepare netbook for CAB ANDORSG E.1 burn files to diskPC + beamer 12/01 - 14:00-17:00 - 6/325ne peut pas ouvrir un doc WordVérifier la config des properties du photocopieurNew virtual fax : CAB KOVACS FAXspamprepare netbook for CAB ANDORadding printerinstalling new Pc Eric Peeters Imprimante bureau BERL 8/251( See History update)URGENT! : Patching Cab-Ashtonadd new printerrequest to move the printer 13/142 to 13/140 p0934470Issue with PDAactivation de sa carte sim de tel 0498965082 (active sync)Problème Syslog - A attribuer au groupe PFD SYSLOG de SMT IRMA. Merci;-)action for Lisbon Strategyrequest of information regarding her pst filePrinter offline au 11/113URGENT - Document à diffuser à C. Day en couleursspamProblem receiving e-mails on iphone - Ella StricklandNe recoit plus ses emailInfo backupActivation prise +3.02.290 et +3.02.292spamdemande d'accès à BALa request for watch some video with quicktime, user has not quicktimecréation d'une FMBProbleme d'affichage a l'ecranQuestions sur secem et l'envoi de mails vers l'extérieur.Demande creation compte activesync pour Mme TRAMA-ZADAConfigure Q-Tek Linda MauperonInstall SMT[IMAC] I-Phone pour KECKESOVA Gabriela (CAB-SEFCOVIC)Archivage EAS pas complet au moment su search Vattach[IMAC] Desktop without screen au 10/245 tracking sg-commonpaperjam systématique CABINET du PRESIDENT![BASIL3] Deployment in ACCEPTANCE environment.[IMAC] Printer - 7/317 > 6/270[IMAC] Screen au 10/245 tracking sg-commoncomment exporter un calandrier.kit IAP + tokenréinstallation complète de son laptop téléworkingPC + beamer - 08/01/10 - 15-30-17:00Récupération de la Valise REUNION salleRecuperer qtek chez M. SAGREDOPDA issueProblème d'imprimante[IMAC] Desktop without screen au 12/211conseils pour gérer au mieux notre entité dans SMT[IMAC] Screen au 12/211Activation priseP-0934236 BERL 10/299 0021B7B023FF problem with network NIC (carte réseau) doesn't workMigrate users from Intellisync to ActiveSync
[IMAC] Installation pc portable Ayet réunion Commission 9.00installation HD externe[IMAC] Recuperation pc portable Ayet réunion Commissionproblem printer 8/211 printer blocked[UPDATE] PC Réunions[UPDATE] PC Réunions[UPDATE] PC Réunions[UPDATE] PC RéunionsRAM 2GB sur pc de M.HERREROS JUSTEL au 7/286[UPDATE] PC Réunions[UPDATE] PC RéunionsRAM 2GB sur pc de M.PAPP au 7/286cant log in to outlookPC - 11/01 - 9:00 - salle HEBDO P-0934305 BERL 11/268 0021B7B0A396 158.168.92.66drive G a disparuP-0934229 BERL 11/208 0021B7B0ABE4 158.168.94.40 Il faut faire un reboot de la machine suiva[IMAC] netbook for CAB BARNIER - user richais[IMAC] netbook for CAB BARNIER - user barnimlStrange thing in ARESPrinter reconfigurationRequest for recovery of folderpwd lockedJe suis affectée au Cabinet Semeta du 11 January au 30 JuneAide pour déplacer imprimante au 12/34Iphone config8/114 pc mal déménagé à remettre à la bonne place selon désir userRemettre écran au stock au 06Problem with htcIssue with mouseEnlever le lock et débrancher le PC et l'écranRemettre le lock et rebrancher le PC et l'écran au 12/217LAN CryptRequest for accessProblème au lancement de Word (voir attach)Enlever le lock et débrancher le PC et l'écran au 12/211Cable usb for htc 4350Remettre le lock et rebrancher le PC et l'écran au 12/211Enlever le lock et débrancher le PC et l'écran au 12/211Je suis affectée au Cabinet de Mme REDING (Cab. 7) du 11 au 29 janvier 2010.No SECEM anymorespamPC + beamer 14/01 - 14:00-17:00 7/63Remettre le lock et rebrancher le PC et l'écran au 12/211 chez Azzopardi Soniaadd FMBKit IAPEnlever le lock et débrancher le PC et l'écran au 12/218Remettre le lock et rebrancher le PC et l'écran au 12/218Enlever le lock et débrancher le PC et l'écran au 12/231Info I-Phone au 10/271Remettre le lock et rebrancher le PC et l'écran au 12/231Tracking I-Phone BOIX ALONSO LOREANChangement de servicespamspamProcedure SECEMPlease find lower the list of 45 printer queue(s) added or modified at 29/12/2009 16:42.
Please find lower the list of 6 printer queue(s) added or modified at 29/12/2009 17:36.Problème pour se loggerinstall new loginComment créer un pst.Can't open attachment in archived emails6/65 kb hongrois[IMAC] Printer - 7/317 > 12/236spamRécuperer HTC au 10/224Intranet IT cabinet - Adonis reportsPaperjamMigrate user from Intellisync to ActiveSyncUrgent - EBS connection8/193 printer ne foncitonne pasSMT-ES account creation request - same profile as APPELMASg training sur odinBeamer + pc le 12/01 de 9.30 à 12.30 salle 6/123Récupération de la Valise REUNION salle 6/123Hearings of Commissioners designateA kind request for a token and secemDisque commun DG VattachImprimante 02DI 2009 34459 33 bureau Berl 11/275Kit IAPTOKEN + kit IAPInstallation imprimanteQuestion profil - congé maladie et p-ê changement de cabinet ou DGInstallation of language course on PC[IMAC] Netbook for Comm Damanakirestore of a folderrequest recovery lost docprobl access emailrequest change tonerAjouter les FMB's CAB BARROSOCAB BARROSO BASIL : new Owner: KRUPICKOVA Kamila (CAB-BARROSO)new Owner: CAB BARROSO FMB's[IMAC] Desktop without screen 8/414 ROUBI VasilikiPas de son.[IMAC] Screen 8/414 ROUBI Vasilikiproblem to print on envelopesrequest reset passwordAider à se connecter à une imprimante.[IMAC] Printer L. Georges 13/215 - v. historyPas de connection VPN en télétravailUnité SG.B - .Accès G / encrypted/ethicsprobl videostreaming EBScheck the printer in network p-0934353Please find lower the list of 1 printer queue(s) added or modified at 11/01/2010 13:41LINK ?Please find lower the list of 10 printer queue(s) added or modified at 30/12/2009 14:33checking of printer in network p-0934292 p-0934308 p-0934330 p-0934339Dorie - Déploiement prodtonersPC + beamer 13/01 - PM - 8/12NEW FMB: SG NP transmission docs.Hauts parleurs DELL au 8/77probleme drivers ecranprobl videostreaming EBS
recover data from DG TRENrequest help using iPhonerequest setting of bookmarks in iphoneprobl outlook - mailbox oversizerequest help organizing files on H: and usb keysrequest network access in meeting room N105 02/89changer keyboard qwerty=> azerty.request additional network connections for laptops in office N105 02/67cannot print - office 12/236probl accessing USB key[IMAC] iPhone pour Zotti Stefancannot add the printerNON INTERRUPTION du service de synchronisation - skuraagCréation of Functional mailboxes/calendars for meeting roomsCan't log inrestore d'un folder en date du 10/01PC + beamer 28/01 - 15:00-17:00 6/325Récupération de la Valise REUNION salle 6/325PC + beamer 12/01 10:45-12:30 13/244Shared drive RTD-CAB?PC + beamer 13/01 12:00-15:00 13/sdr5New User: JOSTEN Lucas Georg Paul (CAB-KROES)New User: MCCOLM Helen Frances (SG)New User: ACOVIC Svetlana (SG)Problème de son sur mon PCPas de connection VPN en télétravail - v. attachoutlook très lentPlease find lower the list of 2 printer queue(s) added or modified at 11/01/2010 17:54Please find lower the list of 1 printer queue(s) added or modified at 11/01/2010 18:06reset passwordIntranet problemNON INTERRUPTION de service - skuraag8/347 acces internet lentPc dans le domaine ? au 8/414ne sait plus imprimer.Urgent merci - Paperjam recurent + papier coincé à l'intérieur.Add mailboxinfo pwd internetNON interruption du service - whelaanpas de son[IMAC] PDA - Soren Schonbergrequest help changing font size/changing resolution of screenforgotten password to open netbook encrypted diskprobl seeing videostreaming EBSproblème iPhonedeactivation of lost SIM + activation of SIM 6719 1348 4610 3 with GPRSChangement de son clavier azertyInternet lentInternet lentSam Process Crash - Problèmes iCallforgot the internet password[IMAC] Ghost pcInfo TelephonieProb Business ObjectsAjout d'un calendrier partagé[IMAC] LOCK au 12/227Screen defect to change.
Please find lower the list of 2 printer queue(s) added or modified at 11/01/2010 10:46.[IMAC] LOCK au 12/227Migrate user from Intellisync to ActiveSyncProblème de streamingprob fonction scan photocopieurplease add user to POLINECan't logPas d'acces internetProbleme quicktimActivation/ verification urgente de prise:Add printerUrgent Cabinet : Migrate user from Intellisync to ActiveSyncProb dans doc wordInstall VLC Reader VattachAccess for SG colleague to shared "P" dir G fileAttach trop volumineuxRenoval secemrequest for activation DT : 12.b.11 port : 114 - 11/319 subnet : 158.168.91.0Please find lower the list of 1 printer queue(s) added or modified at 12/01/2010 11:19.Please find lower the list of 1 printer queue(s) added or modified at 12/01/2010 14:01.TOKEN + kit IAPCan't open attachVideostreaming problemAcces APN mobistarkit IAP pour VistaMicrosoft HUPkit IAP + tokenProbleme pour envoyer un mail rempli de lien internet.Can't open attachment in archived emails[IMAC] PDA - Mme Sutton - v. historyreset mot de passe internet?12/ COP1 offline[IMAC] Laptop pour NB200 pour Commissaire ASHTONAccès CAB-24[IMAC] Screen 24" pour la Commissaire ASHTONBeamer + pc le 14/01 de 11.00 à 12.30 salle 7/63Récupération de la Valise REUNION salle 7/63Configuration of mail server on cf7dev2.cc.cec.eu.int:6083Install Kit IAP Vista10/182 cours ares ne demarre pas complètementProblème d'email Vattach[IMAC] I-Phone pour Mr THOLONIATDemande de backup du Gprobl logging on to pc - pc lockedprobl finding EBS streaming video for hearingsprobl seeing EBS video streamingInfo pwd WebdorAdd mailboxDemande de Restore du H à la date du 23/12/2009Install xml notepad : fichier documents LegisWrite VattachSG Lists (SG Intranet) Intranet link not workingRecover deleted items/Commissioner-designate HEDEGAARD (Nerviens)Clavier QW au 12/187iphone bloquéPlease register users in CHAP (Complaints Handling)[IMAC] Desktop without screen 7/317-13/122 Mme SUTTON[IMAC] Screen 6/A377-13/122 Mme SUTTON
user from DG COMP - probl accessing network drives/outlook[IMAC] Printer DEPLACEMENT DE L'IMPRIMANTE BERL 12/193Install SECEMrequest help setting permissions in outlookInstall SECEMPlease find lower the list of 1 printer queue(s) added or modified at 30/12/2009 15:51.Malle de Strasbourg à préparerPlease find lower the list of 1 printer queue(s) added or modified at 30/12/2009 16:00.she lost her inbox in outlookDorie - Deploymentprobl installing printer N105 on laptopTemporary login and password for Mr. Starbækinfo pour quitter cabinet et acces outlook[IMAC] Screen 07/317-06/173 pour Henning Ehrenstein[IMAC] Desktop without screen 07/317-06/173 pour Henning Ehrenstein[IMAC] Ghost pc pour Mme SuttonURGENT: internet password lost[IMAC] Printer[IMAC] Ghost pc pour Henning EhrensteinDemande de transitions de certains groupes SGfichier effacé par mégarde sur le grequest temp use of charger for iPodunlock pc[IMAC] Printer 07/356 pour Mme Nawal AIT EL CADI[IMAC] Desktop without screen 07/317-07/356 Mme Nawal AIT EL CADI[IMAC] Screen 07/317-07/356 Mme Nawal AIT EL CADIPas de calculatrice dans les Accessoires du menu Start[IMAC] Ghost pc pour Mme Nawal AIT EL CADIRestore excel fileprobl word - probl toolbarskeyboard Cherry: Hors Service--> QW UK[IMAC] Laptop - netbook for Cab CIOLOS - user SANDU Danielademande si son imprimante de 2004 va etre changée.[BASIL3] Deployment in TRAINING environment.problem opening pdf fileOutlook address bookkit IAP + tokenmodification CaB DL populate de la Cab kallas listpas de sonprobl logging onprobl keyboard configrequest use of USB keyrecover iPhone charger lent this morningprobl viewing videostreaming EBS hearingsdesire ecouter et voir le parlement polonais sur son pc (real player)Export from Contact to ExcelPlease find lower the list of 1 printer queue(s) added or modified at 13/01/2010 14:28.aide au renouvellement SECEMBeamer + pc le 15/01 de 15.00 à 15.30 salle 5/352probl videostreaming - audio broken upcreation pstquestion outlookCopier des datas de la personne sur 2 CD[IMAC] PDA - nvelle attributionRécupération de la Valise REUNION salle 5/352probl audioprobl greek keyboard
probl word - probl rulersec ne sait pas ouvrir docAcces au P pour Isabelle DroSWAP PC au 12/211installation du KIT IAP sur un Macbook proRemplacer l'écran au 12/211 pour la future secrétaire au CAB AshtonRécupérer écran au 12/211 pour le stockRécupérer le PC au 12/211 pour le stockprobl receiving email sent from ext addressiphone stuck on "zoom"printer doesn't work anymore p-0934110 211/12Issue with dvd playerrequest to activate DT : 12.E.12 (12/211) subnet : 158.168.94.0 - urgent - Thanks error message "windows" when the user connecte herself on myintranetNew User: JENNINGS Michael (CAB-HR-VP-ASHTON)New User: RUTTEN Gwendolyn (CAB-DE GUCHT)New User: KUKUCKOVA Jana (SG)Suppression des accès CAB-01: Mme Katerina TCHOLAKOVADeparture: AKANDER Emil (CAB-WALLSTROM-EXT)Departure: BARTON Jane Michelle (CAB-DIMAS)Migrate users from Intellisync to ActiveSync SCHONSOspamDeparture: ALFACE Maria-VirginiaDeparture: OLIVAN AVILES MariaDeparture: HAJKOVA MiroslavaDeparture: ULZURRUN DE ASANZA Y MUNOZ AlejandroDeparture: LANGE Patrickproblème iPhoneDeparture: HASCH Elkeprobl excellle pc ne demarre plusenable recto-verso option on printerinfo coriuoutlook blockedenable recto-verso option on printerKit IAPPC + beamer 21/01 9:30-12:30 5/352TOKEN + kit IAPJe suis affectée au Cabinet 22 McCreevy jusqu'au 26/01/2010 inclus.user will move of the DG, she asks some information to do a backup her dataRécuperer HTC de Mme BIRKETT Alison chez M.JANZENRécuperer Notebook de Mme BIRKETT Alison chez M.JANZEN au 12/28912/28 fax fonction scan ne fonction ne plususer will leave the cab sefcovic, she wants a backup on dvd of her data (see ticket : IM0001980982[IMAC] PDA - prepare iphone for delivery to mr Hahnprobl printingprinter réclame le manuel feeder tout le tempsActivation priseqwerty -> azerty (physically + regfiles)Problème avec Microsoft Exchanger Server de son I-PhoneTOKEN + kit IAPSWAP HP 9200Cprob iphoneNettoyage du profil pour libérer de l'espace sur le drive CURGENT : [BASIL3] Deployment in PRODUCTION environment as soon as possible.backup du drive H:\prob iphone
SWAP HP 9200C[IMAC] Laptop - récupération matériel[IMAC] PDA - récupération matériel[IMAC] Laptop pour Marc Vanheukelenquestion WordPWD RUEEcran roseRéinstallation BOMerci de lier le numéro 0498/98 25 59 à l'apn iphone.mobistar en plus de l'apn web.pro.be.[IMAC] Printer à installer au 13/138 pour remplaçant BALDWINprinter demande le manual feederremove a FMBne trouve pas un document[IMAC] Printer 13/138-->07/A186Manual feederADONIS Mini CabinetsPaper jam : papier bloquésome mail are sent from of his mailbox but he never sent themRestore a pst G:\Notes membres OJ 2008 au 01/01/2010Beamer + pc le 19/01 de 14.45 à 18:00 salle 13/SDR5Récupération de la Valise REUNION salle 13/SDR5plantage pc.backup des contacts du Commissaire McCreevyrequest for log informationprob de login au PEToken IAP pour Stichelbaut Marie-RoseToken IAP pour Broos Esther (SG)problem Iphone - Baldinato Massimo office : 12/404 15h00Token IAP pour LEUNEN Paul (SG)Token IAP pour MINNE EmmanuelleToken IAP pour SCHRAM Jef (SG)info beamerToken IAP pour PICHON EricToken IAP pour MARCELLI Marina (SG)Token IAP pour GOULARD Christelle (SG)Token IAP pour DRAGONI Massimiliano (SG)ne sait pas ouvrir des mail secem dans une FMB dont elle est pourtant la gérante.Token IAP pour GALLOO Valerie (SG)Token IAP pour KOVARIKOVA Dana (SG)Merci d'ajouter l'apn iphone.mobistar en plus web.pro.be pour le numéro 0498/951528Katerina TCHOLAKOVA, du pool ADMIN Cabinets, travaillera au Cabinet du Président, demain, venDOUBLON Vattach l'attribuer à PFD-ARES[IMAC] Ghost pc[IMAC] Desktop without screen 05/045 BARSI Tamas[IMAC] Screen 05/045 BARSI Tamas[IMAC] Desktop without screen Ms Helen Mc COLM - 06/005[IMAC] Screen Ms Helen Mc COLM - 06/005[IMAC] Ghost pc Ms Helen Mc COLM[IMAC] I-Phone pour Mme SUTTON Michelle 13/122[IMAC] PDA pour JOSTEN Lucas Georg Paulpc lockedRécupération de la Valise REUNION salle 7/63Info HP couleurReset pwd SMTrequest to have the administrator rightsprobl printingBeamer + pc le 15/01 de 9.30 à 11.00 salle 7/63
ABAC: Problème Etiquettes bureaux URGENT!PC + beamer 19/01 16:00 10/152[PRET] pour GILLES MODARTa perdu un documentcréer aujourd hui.[PRET] pour MATHIEU Tonny (SG)user does not find the link to connecte herself to "agence europe" on myintracomNew User: ROCHA AMARAL Vanessa (SG)New User: AIT EL CADI Nawal (SG)Departure: SOETE Yves AndreDeparture: JOHANSEN HenrietteDeparture: MARTIN-CHICO LLORENTE ElenaDeparture: ALVAREZ ALVAREZ MargaritaAccess to share driveDeparture: FRIDELY AgnesNON interruption du service - vitagiaNON interruption du service - schonsoinstallation PC Nokia Suiteér"screen defectMOUSE DOES NOT RESPONSE 12/211spam[HELP DESK] SECEM pour M. YannisSECEM et RUEpaperjam récurrentDemande d'accès NIFbouton send a disparu dans outlookpas de son sur le PCOdin accessible de l'extérieur?PC extremly slowJe suis affectée au Cabinet TAJANI du 15 au 15/01/2010Le pointeur souris est dédoubléJe suis affectée au Cabinet Kuneva du 15 Janvier au 22 Janvier 2010prob HTC[IMAC] mouseInstall SMTScreen s'allume pas 8/96Can't receive calls[IMAC] Desktop without screen - DAP 2010-2249-1 - 6/140 > 6/132Clés usb à débloquer VattachL'écran ne s'allume pas.SG CommisSign certificates expiration/expiration certificats[IMAC] Installation pc portable Ayet réunion Commission à 9.00pas de son sur le PCL'écran ne s'allume plus[IMAC] Recuperation pc portable Ayet réunion CommissionDernière liste acronymes du ConseilRécupépérer NB200 et I-Phone de M. BALDWIN au CHAR 08/41probl printing - paper jam[HELP DESK] SECEM pour M. Soares HerminiaRécupépérer NB200 et I-Phone de M. BALDWIN au CHAR 08/41Demande d'accès au contacts de M. ThébaultCan't open attachCopier sur un CD des datas de son drive HImprimante à defaut recto-versoAccès difficile à Myintracomm (voir Printscreen)[IMAC] I-Phone pour LEMAITRE Marc 11/369[IMAC] PDA à récupérer chez M.LEMAITRE Marc au 11/369spam
Beamer + pc le 18/01 à 9.00 salle 13/244Récupération de la Valise REUNION salle 13/244Copier des datas sur un CD de son drive HPas de son au 8/103Info changement dans l'adresse bookNe peut pas imprimer sur P-0934465 color ???[IMAC] HTC pour ZINTERL Bettina (CAB-KROES) au 10/224Album Photo pour Mr ADAMIS Miroslav (CAB-SEFCOVIC)Information concernant le G drive - v. history[IMAC] PDA - François ArbaultMigrate users from Intellisync to ActiveSync ARBAUFR IphoneCréation de personal foldersproblème iPhone[UPDATE] PC Réunions[UPDATE] PC Réunions[UPDATE] PC Réunions[UPDATE] PC Réunions[UPDATE] PC Réunionsprob outlook[UPDATE] PC RéunionsConnect usb keyrequest info sysper2New group in SMT[IMAC] Ghost pcInstall Frontpage VattachKrisztina MANYIK et Andrea POLYAK seront affectées au Cabinet Kovacs du 20 au 29 janvier 2010écran ne fonctionne plusrequest help using iPhoneprobl accessing in pcrequest info on accessing OWAprobl EASprob WordNettoyage du profil pour libérer de l'espace sur le drive Cquestion on locking iPhone[IMAC] Desktop without screen 13/007-06/176 + tracking MONTI Mario[IMAC] Screen 13/007-06/176 + tracking MONTI Mario[IMAC] Printer 13/007-06/176 + tracking MONTI MarioSMT : Old open incident Vattachaide pour cacher my document sur le desktopActivation carte simaccess rights[IMAC] NB200 pour PELAYO CASTRO 12/227restore fichier sur H: Access to \\net1\commonservices\cabs\Cab19\Comp\NK-COMP-meetings\2010 - VattachspamSuppression des accès CAB-01: Mme Katerina TCHOLAKOVARécupération de la Valise REUNION salle 13/SDR5Beamer + pc le 18/01 de 9.45 à 13.00 salle 13/SDR5New User: SUTTON Michelle (CAB-BARROSO)New User: JANULAITYTE Aidara (CAB-SEMETA)New User: ESSEFIANI Taha (CAB-HR-VP-ASHTON)New User: FABUREL Celine (SG-EXT)New User: BARSI Tamas (SG)Beamer + pc le 25/01 de 10.00 à 13.00 salle 13/SDR5Récupération de la Valise REUNION salle 13/SDR5Outlook issueprobleme profil
Le Message d'erreur est 238.04 Paper Jam. Check duplex rear door.Demande de tranfert manuel de Mr HOLOLEI Henrik - CAB KALLASoutlook ne souvre pasDemande de tranfert manuel de Mr RAHUOJA Margus - CAB KALLASBeamer + pc le 20/01 de 10.45 à 13.00 salle 13/SDR5Récupération de la Valise REUNION salle 13/SDR5Je suis affectée au Cabinet BORG du 18/01 au 18/03/2010request to check his pc hebdo room for Mr Morrison James - 02DI20093602088Changement d'adresse mail[IMAC] Printer pour Mme Keckesova (BERL 10/077) + trackingsauver des photos d'un doc Word en jpegProbleme pc + tapis de sourisMme Holm-Pedersen ne saurait pas se connecter à son ordinateur depuis qu'elle est chef cab adjoiInstallation Abac Suiteqtek is brokenCreation d'un nouveau groupe SMT VattachJe suis affectée au Cabinet 13 Potocnik pour la période de 18/01/10 jusqu'au 22/01/10.toner pour photocopieurDemande d'accèsDemande d'accès à l'ordinateur de la salle Hebdo aujourd'hui pour Ruud BoogertRemplacement à la prochaine réunion Hebdo.Beamer + pc le 20/01 de 9.00 à 14.00 au 8/12Récupération de la Valise REUNION au 8/12Acces au boites fonctionnelles du Cabinet Ashton(Verif + augmentation taille FMBAn access to email boxesquestion WordAcces drive G:\ VattachPouvez-vous mettre manuellement l'account de Mr PESONEN Timo dans la zone tranfert CAB.msg erreur pdfJe serai affectee au Cabinet Ashton du 18 au 29 janvier 2010.Printer bloqué[IMAC] Laptop - Attribution PC portable - C. DambiermontAcronyms list for SGActivation prisepas de son10/169 tel satellitte à vérifierNew user[IMAC] Desktop without screen au 7/169 - 7/A203add a mailbox in outlook4 toners pour les photocopieuses 4500[IMAC] Screen 7/169 - 7A203[IMAC] Screen 7/169 - 7A203[IMAC] Desktop without screen au 7/169[IMAC] Ghost pc BISCONTIIssue with movePermettre de la syncronisation via APN mobistar[IMAC] Screen Pc et écran large berl 07/169[IMAC] Screen Pc et écran large berl 07/169[IMAC] Screen 7/347 > 7/299account locked out (1er loggin)Can't open attachment in archived emailsinstall vlc playerPerte de QTEKDemande accès au drive G du cabinet KALLASReset PWD RUEaccount locked out
[IMAC] I-Phone pour M.BAUDRU Baudoin au 11/321QTEK en panne M.BAUDRUMigrate users from Intellisync to ActiveSyncI-Phone bloquéURGENCE : acceès Hololei / RahuojaTransfer of personal filesadd new PSTAccess O:/driveCan't open attachment in archived emailsYou are kindly requested to give me access to the G-drive of Cabinet Vassiliou.12/242 user ne sait pas le loggerCertificat SECEMTransferer photos de l'I-Phone vers le pcspamsecem passwordspamPas de connection VPN en télétravailNew userImpression a partir du TS VattachRules for outlookMigrate users from Intellisync to ActiveSyncquestion about iPhonerequest to install client VPN on his laptop, appointment : 10h00 19/1Acces FMB12/102 CAB KALLAS RAHUOJA my intracomm acces deniedRecup fichierBackup de son H:\ et à envoyer à la DG TRADE + cléfs cert.SECEMdebloquer compte syncrologique RAHUOJAInstallation QuickTim - alvarmiDroits d'accèsConnection PC - GSMrequest information regarding ticket im0001987548aide utilisation printerAccount temporaire: Ms Stéphanie Routis Molinierquestion about converting documentsListe du personnel SG et BEPA qui ne dispose pas de SECEMRestore d'un folderinstall 360 localrequest information user asks if it exists a software better than tasks of outlook PDA dial-up connections 0498 956351URGENT - ARES scanningaccès FMBspamURGENT***Reconfiguration de photocopieur - v. historychange of keyboard lithuanienMerci d'ajouter l'apn iphone.mobistar à celui de la CE (web.pro.be) pour le numéro 0498/98 84 61.[Echéancier de l'unité] Test du portable backup ARGUSARES scanningInstallation of an additional "secure" computer - used for the Council's Chiasmus encrypted e-mailsURGENT Pouvez-vous mettre manuellement l'account de Mr HOLOLEI Henrik dan la zone tranfertNew User: JONES Christopher (CAB-PIEBALGS)New User: ROUTIS MOLINIER Stephanie (SG-EXT)11/339 install kb qwNew user - ROUTISTPourriez vous reactiver le compte Activesyncprob printer (ne prend pas le papier - prob d'engrenage)Pas de son.
Aider a créer des raccourcis outlook.PaperjamMeeting request out-of-date?!Beamer 07/317-08/012 + tracking KODECKquestion SECEMpush softgrid and sap on new pcEffacer un fichier du G - v. attachPatch 08.D.07 326 à activer au plus viteInstall Print options + Visio Vattachinstallation d un modem 3gAide Outlookusb key to usesauver un pst (sur cle usb)Verifier printer au 7/356 p-0904281Accès aux boîtes fonctionnellesRemote connection - urgentComment accéder à la boite de son chef de son compte.M. Henrik Hololei, Cab. Kallas ListInstallation du Kit IAP sur son PC portable[IMAC] I-Phone 12/241 pour BANNERMAN Edwardchanger résolution écrankb azerty to setupAccès au drive g[IMAC] HTC 4350 12/241 - 7/A203Question à propos de l'envoi un mailRestore d'un folderAccèes CAB KALLAS CCNimprimer des files jpgErreur imprimanteacftivation apn mobistar 0498956351 (Bannerman)Programmer des intercalaires -0721297 au 5/CAF4spam[IMAC] I-Phone pour M. Martin Selmayr au 12/341clavier azerty et reg qwertyKit IAP pour Mde.PASERMAN Ruth (CAB-TAJANI)Test ADSL + install kit IAP [BASIL3] Deployment in PRODUCTION environment (today, 14:30-15:00)Graver sur 2 DVD le drive Hmissing cartridgeProb. photocpieurinstall usb keyActivation 2 prises: +3.02.279 (N105 02/071) ET +3.02.283 (N105 02/072)comment enlever le From fielddemande de restore d'un folder[IMAC] I-Phone pour Michael JENNINGS AU 12/208Problemes pour lancer les cours Ares.Activation priseDemande s'il est possible de recupérer de tres vieux fichiers.[IMAC] beamer - valise 2[IMAC] beamer - valise 4[IMAC] beamer - valise 0[IMAC] beamer - valise 3request to install connection VPN on laptop of the commission[IMAC] beamer - valise 5user can't access to the folders on G driverajout d une mail box eu2020Demande création du compte activesync pour Mr Jennings.
[IMAC] I-Phone pour EVERTS Steven[IMAC] I-Phone pour YANNIS AlexandrosACCES à la boîte fonctionnelle SG PLAINTEAccess to \\net1\commonservices\cabs\Cab19\Comp\NK-COMP-meetings - read onlyCannot use the usb keysecemrestore d'un folder - en date du 18/01 ou du 17/01aide outlook ne voit pas l inboxVerifier Visio sur mon pcouverture de fichier xpsprobleme de calendar 'out of date'How to send a faxExport Contact from Outlook to Excel[IMAC] Printer 7/317 to -4/002Question à propos des spam[IMAC] Printer 7/317 - 7/094Le pc fait beaucoup de bruit, sans doute le ventilateur.[IMAC] Printer 7/317 to 7/328 Martin Verdugo[IMAC] Printer 7/328 to -4/002prob imprimanteMerci d'ajouter l'apn iphone.mobistar à celui par defaut (web.pro.be) pour le numéro 0498/99 21 65request for information to connect to sysper from adslsecemNOTIS error 404 VattachSecem procedureBackup Public Folder du Cab-ORBAN 2007 à 2009Pourriez vous reactiver le compte ActivesyncAdonis urgency!!Probleme SECEM : impossible de generer les clefsMessage d'erreur: toner pas présent (solution: sortir la cassette et la remetrre et l'imprimante redémErreur dans la représentation des n° téléhoniques 7XXXX VattachL'account de Mr HOLOLEI Henrik (ELARG) retourné dans la zone transfert ELARG.[IMAC] Printer pour BANNERMAN 7/317 - 12/241 pour Bannerman[IMAC] Printer 12/241 - 7A186info recall[IMAC] Beamer installation Beamer fix au 12/312 + trackingNON interruption du service - banneerNON interruption du service - hagermiaccount lockedDeclaration de vol Vattachprob d'accès à SybilNous souhaiterions pouvoir garder une copie des public folders du cabinet Orban de 2007 à 2009.unlock my accountCould you set Mr Hololei's status at the "don't move" Installation de logiciel VattachInfo pour avoir un Blackberryprinter couleurprob lien myintracomm - v. historyregional settings EN mais kbd FRchanger clavier BE pour un clavier UK.Printer issues localImprime de traversBackup du drive H sur 1 DVDTest tokenHD problèmeprob SECEMunlock et reset pwd
prob outlookAider a ajouter une DL venant de quelqu'un d'autre par mail.Issue with printer.msg erreur PCQuestions sur les tracking dans outlook.my intracomm bloquéPourriez-vous faire le nécessaire pour que notre nouvelle collèguekeyboard problembrancher printer sur pcInstallation d'AresLook - v. attach & historyIssue with loginCréation d'un personal folder[IMAC] Desktop without screen 7/169 - 7/A203 BISCONTI[IMAC] Ghost pccreation pstIUPApporter un cable reseau + lockinfo token + inboxprobleme avec son :h drivea pêrdu un doc sans le sauver.Issue with Secem[IMAC] I-Phone pour ASHTONinstallation clef secem aideAcces drive G:/[BASIL3] Deployment in PRODUCTION environment (tomorrow morning 21/01).ne peut plus ouvrir les documents .rarajout d une mail box fonct.account lockIssue with FotographAccès read onlyActivation priseout off officeserveur outlook down?Cable réseau + check[Server Exchange down][Server Exchange down][Server Exchange down][Server Exchange down][Server Exchange down][Server Exchange down][Server Exchange down][Server Exchange down]Transfert des data vers DG JLS - 25/01/10PC + beamer 29/01 9:15-12:00 13/sdr5New User: MELE Sandrina (CAB-PIEBALGS)PROBLEME DANS MYINTRACOMMSe plaint de la vitesse de reaction de son clavier.Installation LegisWrite sur mon PCRUEquestion SECEMse plaint de son clavier.Microsoft HUPAdd printer[IMAC] LOCKPC + beamer 28/01 10:00-12:00 6/123prob d'alignement dans Outlook6/340 az to qw + install printers
Could we get two functional mailboxes please: CAB ASHTON HR INFOeuroloockRDV chez M. Martinez, chef de cabinet AlmuniaAide Outlookrequest to install the printer p-0934469info streamingEAS est désactivéchange drive letter for usb key[IMAC] Desktop without screen 10/245 - 6/A377Can't open attachment in archived emails[IMAC] Screen 10/245 ---> -4info transfert données[IMAC] WIPE pc 02DI20040725893HUP - v. attachPC + beamer 21/01 16:30-18:00 10/411PWD DTS E-learningPieces metallique qui bouge et coince le papier qui sortdemande de copie dvd pstAdonis installation photocopy machine Cab Wallström[IMAC] PDA - 10/244 > stockcopie de ses favoris sur son h:Install VLC sur les portablesspam[IMAC] I-Phone pour Mde De Sola Domingo[IMAC] HTC à recupérer Mde De Sola Domingousb keyBackupAccess drive O:\[IMAC] Attribution NB200 pour M. MORRISONDéménagement d'un PC 12/242 au 12/251 pour M. Eric Peters, Chef Adjoin Ashton[IMAC] Desktop without screen PC CHIASMUS KEY 2010request to change his keyboard from french to englishTracking au 11/339 JANULAIAdd holiday 2010 in his calendarKit IAPActivation prise face au 5/130 dans le fond du couloir (vers la fenetre)Récupération de la Valise REUNION salle 13/SDR5Beamer + pc le 21/01 à 14.45 salle 13/SDR5Acces drive P:\"Microsoft Home Use Program (HUP)" Vattach[IMAC] Fax au 7/397 à reprendre et proposer un fax virtuelHTC problemCreate a folder on G:\Restricted\GeorgievaNB200 : Ecran brisére install windows media playerKit IAPPaper jam 5/41URGENT Imprimante couleurshortcut internetHUPexport of SECEM certificatesinfo pour acces distance[IMAC] I-Phone pour M FITCH KEIR au 12/110request for information regarding backup personel foldersactivation iphone.mobistar 0498981230Access to functional mailboxcreation d un pst, aide
Access to FMBAcces FMB European Ombudsman - complaints 2450/2008 and 1944/2009Outlook questionConfiguration of local printer.Backup of the G-drive and Outlook file for Mr Matjaz MALGAJ, BERL 11/159Restore a folder : Mailbox SG COURRIER DE LA COMMISSIONNew User: BERGGREN LoveNON interruption du service - hagermirequest for information regarding backup of file pstbesoin du kit iapHUPCompte lockéNeed for new programmes to be installedREUNION HEBDO - Lundi 25/01 - 14:00 [David, Constant, Manu]Installation de FrontPage sur mon PCChange of email addressoutlook, aide[IMAC] Desktop without screen - DAP 2010-2774-1 - 6/251 > 6/195SECEM au 7/352Restore folder GAccès Cabinet du Président : Katerina TCHOLAKOVAuser wants to printer some directory in directory structureAllumer le pc BERL 08/251Photocopieur au 8/COU6 face au 8/312[IMAC] Notebook NB200 pour NOCIAR Juraj (CAB-SEFCOVIC)création d'un pstURGENT - [IMAC] PDA -swapBackup Copy Adonis shortcut - v. historycopier les clés de sécuritéDemande de status "Don't move" pour Mr ADAMIS Miroslav (CAB-SEFCOVIC)Can't open attachment in archived emailsIssue with PCCHIASMUS KEY 201015:20 - delegation calendar du Commissaire Almunia[IMAC] Printer pour M. Peters à tracker au 12/251Back-up of Files VP WallströmCable du clavier trop court[IMAC] PC à reprendre au 7/169 BISCONTIReset PWDn arrive pas a imprimer un pdf (en ligne)Aide Outlookaccount locked outAssist Exceln arrive pas a ouvrir un doc pdfAcces SG ACCPL DEVELOPMENTReset de son mot de passeAdd printerProblem with the site of SGBeamer + pc le 29/01 de 9.00 à 11.00 salle 5/352Récupération de la Valise REUNION salle 5/352Demande HUPHUP[UPDATE] PC RéunionsApple VPN en télétravail[UPDATE] PC Réunions[UPDATE] PC Réunions
Problem with printer : "replace defective or missing cartridge"[UPDATE] PC Réunions[UPDATE] PC Réunions[Echéancier de l'unité] Test du portable backup ARGUSMerci de demander un restore de la BAL SG LISO en date 23/01/2010New User: ASENIUS MariaNew User: KLASINC KatjaNew User: GEORGIEVA KristalinaSet as a defailt printer in the profile of the Commissioner AlmuniaClé USB de la sourisNON interruption du service - for : vitagiapc locked by userAccess to the common drivePaper jamChanger les fonts dans outlook.pas d'imageI-Phone ne se connecte pas au serveur 12/171 connection server failedsetup pstchange font sizeQuestions sur secem.Je suis affectée au Cabinet Karel De Gucht du 25 Janvier au 28 Janvier 2010agrandir carractères écranOu se trouve le volume sur l'écran?Demande comment changer les fenetres des programmes dans windows.prob écransetup printer + resolution screenComment ajouter une imprante.Setting screenPc à deplacer au 8/333request of information regarding file in attachement by emailEAS est désactivéProbleme config clavier.Change settings screenoutlook contacts lostURGENT _ Demande d'accès au disque G de la Direction SG.Dprob ABACChange of PC / Mr. Fitch, BERL 12/110[IMAC] Desktop without screen pour HOLOLEI au 12/069Unlock accountInstallation de son imprimanteChange settings screenchangement de la résolution de l'écraninfo copie des drives g et hChanger la résolution de son écranChanger la résolution de son écranAdd printerbac n°1 pas reconnu : demande ajoutter papier alors qu'il y a déjà du papierFaire un backup de sa disquette et envoyer sur son outlookles FMB n'apparaissent plus dans outlookChangement de la résolutionChange settings screenne retrouve plus un pstchangement de la résolution d'outlookCable I-podrésolution écranrésolution écranAjouter une imprimante sur son ordinateur
Commande HUP sur le siteComment ajouter une imprimante reseau.Personal keyboard of Mr Leffler au 08/137Personal folders of Mr. Jones - Cabinet Piebalgsquestion Syslog - urgent - A attribuer au groupe PFD SYSLOGsuite au swap du PC reinstall de Photoshop[IMAC] Notebook NB200 pour NOCIAR Juraj (CAB-SEFCOVIC)plantage pc.ne sait plus imprimer.Encryptage Notebook NB200 pour NOCIAR Juraj (CAB-SEFCOVIC) hp laptopsuite au swap PC réinstallation itunesDell défectueux suite prise de terre non connectées - Bios / disqueInstallation des applications I-tunes et NeroDell défectueux suite prise de terre non connectées - Bios / disqueDell défectueux suite prise de terre non connectés - Bios / disqueDell défectueux suite prise de terre non connectés - Bios / disquechangement de la résolution de l'écranDell défectueux suite prise de terre non connectés - Bios / disqueDell défectueux suite prise de terre non connectés - Bios / disqueQuestion Syslog - lien - catalogue interne - A attribuer au groupe PFD SYSLOG de SMT IRMA. MercConnection pool error Basil3Dell défectueux suite prise de terre non connectés - Bios / disque[IMAC] Printer - swapDell défectueux suite prise de terre non connectés - Bios / disqueinstallation iTunesDell défectueux suite prise de terre non connectés - Bios / disque[IMAC] Printer 7/317 -->13/095missing usb keySECEM not working on new PCSECEM not working on new PCMicrosoft Home Use Program (HUP)Access to G driveInstallation de son imprimante[IMAC] keyboardI need access to the archives of the Ashton Cabinet urgently.Demande de propagation de permissions sur le Public FoldersAccès FTP sur EuropaAdd printerActiver le réseau pour imprimante au 12/376pas d'imagerequest to have a copy of kit iap + docoutlook très lentCannont add printercommander transformer un docx en doc?Recupération clavier salle hebdo.Synchronisation iPhoneMerci d'ajouter l'apn iphone.mobistar au numéro 0498/968717 à l'apn par defaut web.pro.be.[IMAC] Desktop without screen pour M.SCHINAS au 05/330[IMAC] Ghost pc pour M.Schinasrésolution écran[IMAC] I-Phone pour M.Bell John au 8/234Demande de Unstubbing de la Mailboxe du Commissaire DIMAS StavrosInstaller un graveur externe sur son PCprob Qtekréinstall picasaClavier Roumain pour le N-105ajouter icones + resolution ecran
besoin d'une nouvelle sourisinsérer un document excel ds un doc wordl'imprimante signale que la cartouche est vide et pourtant est changée.[IMAC] iPhone for mme ASENIUS Maria - CAB MALMSTROMinfo roo outNew Computers in Cabinet RehnMigrate users from Intellisync to ActiveSync[IMAC] iPhone - prepare for Mme GEORGIEVA KristalinaVersion de FileZilla Vattachecran en panne tremblement de limageEvaluation form problem Vattach à assigner à PFD SYSLOGinstall drivers printer localnettoyage profilecran en panne, a changerre installations itunesspamExport certificats SECEM de Mr Baldwin VattachURGENT - SECEM not working since new PC[IMAC] Printer - swap2 missing FMBmove de son pc en dessous du bureauquestions iphonescannot connect to sysper - pwd accoutn?La personne veut restaurer les Sent Items de son OutlookKit IAPCapacité mémoire mail box Helene Holm-PedersenDC INTERNAL :IMG1COMP@oraadonisblack screenSuite swap PC - reinstall programproblème imprimanteHUPinfo acces wrightsJe suis affectée au Cabinet Ferrero- Waldner du 26 janvier jusqu'a 12 février.aider à monter une imprimante reseau.Unlock account.Increase mailbox sizecalendar du CommissaireDemande d'accès au disque G de la Direction SG.DAdd ToolbarsProblem with PDF filesrequest for change of subnet for a pc at the office : 06/227, because the pc is in a wrong vlanAdd printerBasil funcional mailobxChanger la résolution de l'écraniphone 0498 98 43 90 ajouter au dns iphone.mobistarJe suis affectée au Cabinet Ashton le 26 janvier.Installation de Activesync pour son Qtekun doc a disparuInstall usb stickcopie fichier perso cd vers hinfo activation printercopie pst de cd vers h, monter dasn outlooksecem[IMAC] I-Phone pour Mde HOLM-Pedersenresolution ecranApporter le Token à Mme Kukuckovaprob clavier windows
[IMAC] Laptop pour Mde GOULARDProblème d'impression d'un pdf en couleurEAS ne fonctionne plus.ne peut pas lire les PDFAcces Help Requester VattachCopier les clés de sécurité pour le domaine BOABAC265P et Sysper2Filezila sur TSAccess to O drive[SG Portal Application] -[Basil3] - Fichier de traces pour voir les requêtes SQL exécutées et celles qui posent problèmeDemande d'ccès pour le Cabinet du Président : Nicolas Le Paige et Kristina Bradaityte VattachComment remettre la tool bar standard dans outlook.Max processes IN1USGA reach maximum numberPouvez-vous propager les permissions sur le Public Fodlers suivants:prob pdfMigrate user from Intellisync to ActiveSync Accès à MyIntracomm impossiblequestions a propos de la langue du clavier.Beamer + pc le 26/01 à 14.45 salle 6/325aide pour changer les settings de l'écranRécupération de la Valise REUNION salle 6/325Problem connecting to Exchange Server S-DC-EXM13Out of memory des qu'elle essaie de faire un forward d'un mail.URGENT - Transfert de data - v.attachquestion fichiers zipne retrouve plus ses documents sur son h:Urgent please : Basil3 PROD WebLogic server, put JTA timeout to 30 and restartActiveSync Synchrologic account creation request - form in attach.the secretary of ANDOR Laszlo has to use the login of ANDOR Laszlo but it doesn't workback up of the data on a usb keyBASIL 3 Production server, fichiers à supprimer Link : doesn't workspamBackupAccès drive P:\ cabinet du PrésidentInstall I-Tunes JOHN BELL Vattachrecoit des impressions 'indesirables'prob imprimante[Basil3] - Requêtes SQL dans le fichier de traceInstall I-Tunes Jaspert Solveig Vattachproblème clavierInstall I-Tunes VISIO VattachInstall VLCBackupconfigurer son clavierMerci d'ajouter l'apn iphone.mobistar au numéro 0498/98 68 80HUPplus de mail sur son iphone depuis qu'il est a Paris.spamError message when he signs his self-evaluation in Sysper2Reset pwd " andorla " Vattaxh9/203 explications iphone à Mme la commissaireBatterie HTCP3600Installer les FMB's CAB DE GUCHTEcran s'allume pas au 10/67Installer la FMB : CAB DE GUCHT BASILInstaller la FMB : CAB DE GUCHT CALENDAR
NON interruption du service - holmphespamRECTO par défautProbleme avec un attachement dans un mail.8/12 installer laptop sur réseauPas de connection VPN en télétravailDeparture: BRIKOU KonstantinaDeparture: BLEHOVA LenkaDeparture: MARINACHE AlinaAugmentation taille functional mailboxaccès au boite fonctionnel Basil IIIInfo Netbook NB200 de M. Olivier BaillyspamDeparture: CHABA Monika[IMAC] NB 200 pour BIERVERTimprimante fait des traces sur le papierDeparture: VERGER MyriamDeparture: MALMBERG MariaspamHUPD DriveOutlook problemeBackup du G - v. attachPas d'antivol.demande a changer la taille des caractère dans outlook.prob pour imprimer en landscape et dans sybilpas de sonReset Password SMTCréation d'un nouveeau CICab Calendar Président[IMAC] Desktop without screen DAP 2010-3130-1-7/317-5/330[IMAC] Screen DAP 2010-3130-2-7/317-5/330pc non connecte sur le reseauSetup synchronisation smartphone with Outlook - HTC Touch Pro2 (new mother card)Le feeder manuel ne semble plus fonctionner. Il y a peu, il prenait le papier[IMAC] LOCK - 13/75cannot send a meeting requestMicrosoft Home Use Program (HUP)Installation NeroMme aimerait une synchronisation automatique sur son HTCProbleme pour naviguer sur l'intranet.Installation LanCryptBasil3 : problème URGENTHUP Vattachaide login adonisInstall FilezillaInstall FilezillaInstall FilezillaPlus moyen de demarrer acrobat reader.[IMAC] Desktop without screen Pour swap pc ALLEGRA au 6/408spam dans SG ECI CONSULTATION CITIZEN[IMAC] Screen Pour swap pc ALLEGRA au 6/408[Print Queue Management] 27/01/2010 13:31 : 1 printer queue(s) addedprob imprimanteinfo site internet deutche bankCreate a FMB : CAB KROES NOTES INFSO0935631user can't copied her pst on her usb key
info Morrisson mail non limitéouvrir un zip fileAccess to Commissioner Designate's Outlook agendaEnlever le lock pour déplacer l'ordinateur et remettre le lockspamFaire fonctionner les haut-parleurs pour avoir du son[POLINE] Access requestprobleme imprimante, ne trouve pas la cartoiucheComment ajouter les jours de congé dans outlook.Remettre un fichier PST dans son OutlookAccess to O:\ driverequest for a backup of her data on dvdAccès aux boîtes fonctionnellesCopier des données du drive H et C sur un DVDbackup des data persoBackupBasil3 : demande URGENTEInstability of MoP since migration to MyIntracomm - v. historyNew User: ROGUE Christophe (CAB-BARROT)Pourrais-tu me fournir la liste des membres faisant partie des deux boites fonctionnelles :Saving files/e-mails to flashI would like to get access to the Cab G-drive/ Adonisinternet is slowcan't open Excel filesinfo pret chargeur iphoneprob photocopieuseHUPuser asks why her pc was already switched on in the morningNew userquestion concnernant les pstHUP[IMAC] Prepare netbook for Commissioner GeorgievaProbleme de synchronisationrequest swap keyboard DE->UKsecemprobl logging on to netbookrequest info on SECEMprovide help using winzipprovide token + explain usefirst time user - provide logon and set passwordafterinstall + quality check[Print Queue Management] 28/01/2010 09:47 : 1 printer queue(s) addedaccess internetinternet accessversion de legiswriteversion de legiswritedefine printersdefine keyboard AZMerci de migrer le compte de Mme Spanou vers activesync.request SE keyboardrequest bulgarian keyboardprobl personal folderrequest help excel - inserting msg file[IMAC] request move of printer in office[IMAC] request additional network connection in office for use with laptophelp inserting hyperlinks in Excelverifier que rien n est copie sur son d:first login - provide username + set password
set default printerprobl accessing PCprobl mail synchro on iPhonerequest help setting up outlookrequest help using the colour printerinfo black berryProbleme printer au 11/STO1Problem printer 11/150cable usb (et chargeur qtek)Aide à l'installation de SECEMinfo excellsuppress sim carte 6719134827343Probleme de synchronisationchangement du regfile keyboardaccount windows blockedCréation de distribution ListProblemes d'impressions: des caractères spéciaux sortent à la place du texte.Farah Lubica needs to have access to Com Figel's calender for a short period - until 5.2. Could youproblem with windows installerdesire avoir un clavier azertyProbleme avec la MAJ heure/date.Demande d'accèsMicrosoft HUP Order Confirmation : message d'erreurrequest to create a personnel foldersCable anti vol pc berl 06/398IMPRESSION DOC .TIFProblème d'impression (landscape -->Portrait)Impressions sont noires au 7/coulrequest to do a backup of his contact of his IphoneRestoration of PST foldersPC + beamer 29/01 14:00-17:00 5/352reglerhauter écranAdd printerprobl accessing internetinstallation iTunessave pst to h:nettoyage profilInstallation of the functional Mailbox SG Single Market ReportChargeur pour HTC 4350 au 12/117request to install Vlc, windows media player and Quick Time. (urgent....)Accès sur le G et boîtes fonctionnellesAider a transformer un pdf en doc.doc word pas possible ajouter des n°EAS ne fonctionne plus.Add in groupsRé-install AciveSyncAugmentation mailboxalig coll cellTollbar standartBackupCertificat SECEM procedureLe FROM dans Outlook a disparu[IMAC] LOCK BERL 13/075 A 09H00backup of pst file to usb keyquestion on personal folder and mailbox sizeCreate a FMB Calendrier plannification salles de réunion au cab BarrosoRestore a folder from G:\ : effacé cette après-midi
[[email protected]]Creer une Liste de distribution SG PO R-3Access denied in MyIntracommprobl accessing netbook encrypted HDprobl logging on to netbook[IMAC] prepare iPhone for Commissioner Malmströmprob scanning Adonis sur photocopieur[POLINE] Access request[IMAC] prepare netbook for Commissioner Malmströmcannot log onle copy paste ne fonctionne plusMme a fermé un doc sans sauvegardern'arrive pas à se connecter au Terminal ServerBackup des PST sur DVDBackup des PST sur DVDJe suis affectée au Cabinet Kallas 29 Janvier au 02 Fevrier 2010Backup des PST sur DVDBackup des PST sur disque dur externeBackupPas de connection VPN en télétravailPlus de son.Kit IAPprob impression doc Wordfirst logon - provide username + set passwordset default printerinternet accessset permissions in outlookProblème au démarage d'outlookset outlook permissions for Radmila Nedevaprobl fowarding mail with attachmentprobl logging on to PCrequest help removing additinal mailboxrequest help adding additinal mailboxquestions concerning changing of her e-mail address - procedure and workingCopier les Contact (à 14.15)backup data and pst and export mailbox to external usb keyModification d'une Adresse E-MailArchivage CAB REDING CALENDAR - Restricted.request help using digital senderprobl accessing digital senderrequest help using calendarrequest help using colours in calendarprobl with iphone - screen zoomed inmisc. questions on use iPhone[IMAC] recover iPhone from Mr OppermannQuestion about outlookcheck and report offices available in N105 to receive additional usersrequest help setting/organizing personal foldersprobl printerrequest help setting permissions on outlookBackup des PST sur un DVDSynchro qtek perso Vattachusb keyProblèmes avec les fichiers PST de son OutlookProbleme de sonContacts Blackberry -> iPhoneBackup des PST sur DVD
Urgent !! Activesync account creation request. Lire la description!!BackupDéplacer le PC de son bureauAccès Cabinet du Président : Silviya MILANOVA VattachJe suis affectée au Cabinet Ferrero- Waldner du 1 février jusqu'a 9 février.
sauver des photos d'un doc Word en jpeg 10 15 30 0 95 0 90 180 360 0 95 0
Probleme pc + tapis de souris 10 15 30 0 95 0 90 180 360 0 95 0
Mme Holm-Pedersen ne saurait pas se connecter à son ordinateur depuis qu'elle est chef cab adjoint du cabinet Ashton. 10 15 30 0 95 0 90 180 360 0 95 0
Création de distribution List 10 15 30 0 95 0 120 240 480 0 95 0
Problemes d'impressions: des caractères spéciaux sortent à la place du texte. 10 15 30 0 95 0 90 180 360 0 95 0
Farah Lubica needs to have access to Com Figel's calender for a short period - until 5.2. Could you please grant her access. 10 15 30 0 95 0 90 180 360 0 95 0
problem with windows installer 120 240 480 0 95 0 480 960 1920 0 95 0
desire avoir un clavier azerty 10 15 30 0 95 0 120 240 480 0 95 0
Probleme avec la MAJ heure/date. 10 15 30 0 95 0 90 180 360 0 95 0
Déplacer le PC de son bureau 120 240 480 0 95 0 480 960 1920 0 95 0
Accès Cabinet du Président : Silviya MILANOVA Vattach 120 240 480 0 95 0 480 960 1920 0 95 0
Je suis affectée au Cabinet Ferrero- Waldner du 1 février jusqu'a 9 février. 10 15 30 0 95 0 120 240 480 0 95 0
IM OLA Title Summary Response Summary Resolve
DEFAULT N 0 0 14 14 14 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 60 60 56 OLA - More OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 27 27 26 OLA - within response time 3 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 3 3 2 Rejected - Close Code Rejected - Close Code 1 0 0
DEFAULT N 0 0 31 31 31 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 1 3 3 1 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 4 4 1 Rejected - Close Code Rejected - Close Code 1 0 0
DEFAULT N 0 0 11 11 11 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 1 10 10 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 2917 2917 0 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - Normal N 0 1 6 6 0 Rejected - Close Code Rejected - Close Code 1 0 0
DEFAULT N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 1 10 10 5 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 6 6 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 563 563 0 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 2 2 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 13 13 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 4 - Low N 0 1 60 60 2 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 2 2 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1 1 0 Rejected - Close Code Rejected - Close Code 1 0 0
DEFAULT N 0 0 1981 1981 18 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
DEFAULT N 0 0 2974 2974 230 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 1 27 27 0 Rejected - Close Code Rejected - Close Code 1 0 0
DEFAULT N 0 0 684 684 684 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
DEFAULT N 0 0 6097 6097 6098 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
DEFAULT Y 0 0 619 619 43 43 43 Scheduled Scheduled - past due date 0 0 0
DEFAULT N 0 0 5494 5494 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 5993 5993 3662 OLA - More OLA - Reassigned resolve time More 0 0 0
Scheduled
Other Reason Rejected
Close Code Rejected
diff Sched Resolve
diff Sched Closed
IM OLA Time Spent (Min)
IM OLA Time Suspend (Min)
SfSTLNettoTimespent
IM OLA Response Time
# Incidents Resolve 1
# Incidents Resolve 2
# Incidents Resolve 3
LSD-SG OLA 3 - GOLD - Normal N 0 0 348 348 298 OLA - More OLA - Reassigned within resolve time 3 0 0 0
LSD-SG OLA 3 - Normal N 0 0 468 468 385 OLA - More OLA - Reassigned within resolve time 3 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 27599 27599 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 27597 27597 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 -20 -20 23251 23251 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -25 -25 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1029 1029 114 OLA - More OLA - Reassigned resolve time More 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -3 -3 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 4 - Low N 0 1 2 2 2 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 3594 3594 80 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 6707 6610 97 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 8705 8495 210 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 7 7 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 188 188 188 OLA - More OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -5 -5 16033 1482 14551 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 1 59 59 52 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 20 20 6313 6313 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 1 1 5061 4616 445 2 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 12 12 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 6 6 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 19 19 4867 3672 1195 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 19 19 4842 4540 302 0 Scheduled Scheduled - past due date 0 0 1
LSD-SG OLA 3 - Normal Y 0 0 19 19 4834 3653 1181 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 571 571 571 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1828 1789 39 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 9 9 711 711 479 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 2531 2526 5 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 3687 3606 81 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 7 7 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 64 64 64 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 3608 3608 0 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal N 0 0 413 413 59 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal Y 0 0 20 20 6256 4228 2028 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 14 14 4321 2685 1636 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 13 13 3646 3167 479 0 Scheduled Scheduled - past due date 0 0 1
LSD-SG OLA 3 - Normal N 0 0 165 165 165 OLA - More OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -2 -2 2961 2961 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 20 20 6148 4233 1915 1 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 1 -1 -1 0 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 6028 6028 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -24 -24 3172 3172 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 12 12 2597 2597 1 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 5 5 2385 2385 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 13 13 5958 5958 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 541 541 0 OLA - within response time 1 OLA - Reassigned resolve time More 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -10 -10 2562 2562 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 2560 2560 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 3792 3792 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 3792 3792 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 7 7 7 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -4 -4 1363 1363 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 7 7 3542 3542 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 -20 -20 4516 4516 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 -18 -18 5259 1228 4031 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 5 5 1951 1951 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 20 20 5401 4234 1167 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 12 12 1771 1771 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 1 -14 -14 2471 2325 146 0 Rejected - Close Code Rejected - Close Code 0 1 0
LSD-SG OLA 3 - Normal Y 0 0 3 3 7461 6720 741 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 4271 3263 1008 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 1 1 1837 1837 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 11 11 1473 1473 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 1 -5 -5 6648 6578 70 1 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 -2 -2 2166 2166 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 -2 1753 1753 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 3033 1397 1636 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 14 14 3057 2377 680 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 4745 4745 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 25 25 7188 7188 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -14 -14 2384 2336 48 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 -3 -3 4959 4959 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 20 20 5282 4643 639 2 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 138 138 41 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal Y 0 0 -2 -2 1483 1483 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 0 0 2 2 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 4 4 2 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 4510 4115 395 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal Y 0 0 -4 -4 3984 3984 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 11 11 1808 1424 384 0 Scheduled Scheduled - past due date 0 0 1
LSD-SG OLA 3 - Normal Y 0 0 19 19 5069 4687 382 0 Scheduled Scheduled - past due date 0 0 1
LSD-SG OLA 3 - Normal Y 0 0 -11 -11 6986 6986 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 6945 6768 177 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 -3 -3 875 875 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 3043 2660 383 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 2115 2077 38 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -18 -18 50 50 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 1 1 3 3 3 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 1 0 0 0 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 12 12 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -9 -9 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 2874 2870 4 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 112 112 92 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 74 74 71 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -4 -4 321 321 320 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -4 -4 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 94 94 0 OLA - within response time 1 OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 125 125 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 4 4 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 4 4 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 4 4 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 4 4 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 4 4 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 4 4 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 4 4 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 4 4 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 11 11 266 OLA - within response time 3 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 237 237 236 OLA - within response time 2 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 98 98 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 198 198 198 OLA - within response time 2 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 1 -1 -1 0 0 0 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 97 97 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 522 522 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 521 521 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 519 519 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 521 521 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 24 24 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 40 40 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 12 12 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 5 5 4687 4683 4 0 Scheduled Scheduled - past due date 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 26 26 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 21 21 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 50 50 4 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 44 44 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 177 177 136 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 47 47 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 2 2 2 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 1215 1215 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 83 83 4 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 5 5 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 83 83 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 267 267 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 24 24 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 25 25 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 31 31 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 23 23 14 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 8 8 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 99 99 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 226 226 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 69 69 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 209 209 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 182 182 11 OLA - within response time 2 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 70 70 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 -1 -1 579 579 3 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 170 170 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 91 91 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 721 721 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 186 186 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 209 209 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 119 119 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 37 37 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 371 371 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 240 211 29 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 4 4 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 41 41 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1965 1964 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 19 19 19 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 889 731 158 19 OLA - within response time 3 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 378 364 14 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 18 18 18 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 2 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 25 25 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 14 14 14 OLA - within response time 2 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 90 90 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 -1 -1 1684 1684 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - GOLD - Low N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 3792 3792 76 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 18 18 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 12 12 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 5 5 3 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 30 30 31 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 9 9 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 4 4 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 4 4 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 344 344 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 559 559 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 121 121 121 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 241 241 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 70 70 70 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 -2 -2 739 739 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 115 115 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 8 8 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 4 4 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 2 2 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 17 17 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 60 60 2 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 22 22 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 46 9 37 17 OLA - within response time 3 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 16 16 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 58 58 58 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1195 1055 140 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - GOLD - Low (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 52 52 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -3 -3 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -3 -3 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 38 38 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 45 45 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 383 383 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 1024 986 38 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 998 998 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 28 28 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 36 36 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 54 54 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 75 75 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 158 158 31 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 3380 3310 70 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 6 6 6 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 54 54 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -1 -1 342 342 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - Normal N 0 0 42 42 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 115 115 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 1 26 26 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 16 16 4 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 22 22 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 1 738 79 659 28 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -7 -7 1556 915 641 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -17 -17 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 458 458 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 9 9 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 2 2 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 34 34 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 34 34 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -19 -19 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 10 10 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 240 240 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 35 35 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 6 6 6 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 1 1 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3023 3023 1 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 4 - Low (Request) Y 0 0 9 9 1 1 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 278 278 253 OLA - within response time 3 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 4 4 3 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 177 177 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 20 20 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 4 4 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -4 -4 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 204 204 1 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 6 6 5 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 129 129 1 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 46 46 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 4500 4500 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 5 5 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 68 68 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 63 63 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - GOLD - Low (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 49 49 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 10 10 10 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 109 109 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 -15 -15 3496 2628 868 2 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 1 37 37 22 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 427 427 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 429 429 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 427 427 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 1454 1454 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -5 -5 483 29 454 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - GOLD - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 2 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 35 35 33 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 26 26 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 632 632 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 261 261 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 46 46 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 29 29 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1259 1152 107 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 3324 3324 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 86 86 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 685 685 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 4 - GOLD - Low (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - GOLD - Low (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 261 261 126 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 8 8 7 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 194 194 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -6 -6 2 2 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 2 2 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 113 113 105 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 33 33 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 122 122 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 1507 1507 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -6 -6 2 2 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -6 -6 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 466 466 369 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 240 240 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 42 42 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -10 -10 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2404 2404 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 8 8 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -6 1 1 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 1057 1057 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - GOLD - Low (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 61 34 27 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 5 5 5 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 1106 1106 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 3 3 3 3 1 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 442 442 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal Y 0 0 0 0 835 835 835 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 693 693 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 36 36 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 440 440 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -3 -3 65 65 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 970 970 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 2 - GOLD - Urgent (Request) N 0 0 76 76 11 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 3 3 2009 2009 387 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 4 - Low N 0 0 274 274 262 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 6 6 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 87 87 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent (Request) N 0 0 22 22 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 203 203 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 5 5 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 238 38 200 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal Y 0 0 -15 -15 3077 3077 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2011 1909 102 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal Y 0 0 -17 -17 1834 1834 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 7382 7382 1 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 55 55 54 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -20 -20 291 291 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 36 36 18 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 4 4 4 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 4 4 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 38 38 28 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 108 108 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 107 107 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 106 106 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 33 33 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 13 13 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 31 31 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 30 30 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 426 426 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 424 424 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 673 673 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 13 13 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 799 799 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 37 37 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 12 12 12 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1720 1720 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -4 -4 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 907 907 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -3 -3 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 965 965 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 655 655 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 5 5 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 6 6 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 23 23 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 22 22 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 17 17 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 12 12 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 1 6 6 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 270 270 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 15 15 14 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 3 3 3 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 74 74 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 330 330 311 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 850 850 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 539 539 1 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 328 192 136 135 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 12 12 9 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -19 -19 459 459 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 9 9 8 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 6 6 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 136 136 5 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 129 129 127 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 14 14 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 7 7 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 -3 -3 2461 156 2305 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 -1 -1 241 241 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - Normal N 0 0 3821 3471 350 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 7 7 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 25 25 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 50 50 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 533 99 434 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 1 0 0 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 1 -2 -2 0 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 1 -2 -2 0 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 405 405 405 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 324 324 1 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 12 12 12 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 1 1 1550 1550 3 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 155 155 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 52 52 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 254 205 49 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 74 74 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 50 50 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 236 236 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 5 5 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 56 56 55 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 40 5 35 34 OLA - More OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 20 20 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 8 8 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 100 100 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 74 74 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 46 46 46 OLA - More OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -17 -17 1162 312 850 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 15 15 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 315 315 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 2 - Urgent (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 429 240 189 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 19 19 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 149 149 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 2 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 9 9 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 4 4 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 20 20 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 107 107 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 161 161 160 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 107 107 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 8 8 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 4 4 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 30 30 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 6 6 2 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 157 7 150 9 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1349 1349 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 214 214 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 2088 2088 118 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 61 61 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 121 121 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 79 79 79 OLA - More OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -5 -5 1420 1420 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -6 -6 1327 1327 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 2 2 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1510 1477 33 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 17 17 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 80 80 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 532 532 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 236 236 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 89 89 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 786 786 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 38 38 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - GOLD - Critical N 0 0 52 52 51 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 481 481 388 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 3 3 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 6 6 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 306 306 41 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 3567 3567 75 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 38 38 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 29 29 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 17 17 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 6 6 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 39 39 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 8 8 7 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 3650 3650 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2098 2098 40 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 4 4 2763 2763 22 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 180 180 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 700 681 19 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 603 603 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -12 -12 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 310 310 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 55 55 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - GOLD - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 303 303 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 49 49 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 3 3 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 3 3 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 264 264 249 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 35 35 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 1588 1588 80 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 6 6 6 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 4 4 3 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 29 29 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1296 1135 161 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 8 8 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 149 149 149 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 16 16 3 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 21 21 21 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3453 3453 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3446 3446 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 96 96 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1560 1560 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 3106 3106 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3343 3343 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3342 3342 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3422 3422 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3420 3420 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3418 3418 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3414 3414 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 3413 3413 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 186 185 1 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 6 6 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -7 -7 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 -4 -4 5217 5217 3 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -38 -38 1088 1088 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -14 -14 505 505 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1848 1848 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 5986 5604 382 381 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 172 172 1 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 42 42 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 25 25 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3535 3496 39 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 134 134 0 OLA - within response time 1 OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 295 295 25 OLA - within response time 3 OLA - Reassigned within resolve time 3 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 15 15 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 65 65 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 33 33 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 342 342 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 60 60 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 431 431 412 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 16 16 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 5 5 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 26 26 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 776 776 776 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 900 900 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal N 0 0 78 78 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 272 272 271 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal (Request) N 0 0 310 310 268 OLA - within response time 3 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 40 40 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -5 -5 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -5 -5 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 382 382 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 194 194 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal (Request) N 0 0 358 358 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 117 117 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 605 18 587 566 OLA - More OLA - Reassigned resolve time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 96 96 0 OLA - within response time 1 OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 32 32 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 4 - Low N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 4 - Low N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 4 - Low N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 4 - Low N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 15 15 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 1 0 0 0 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1317 252 1065 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 1484 1387 97 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 51 51 48 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 263 263 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 1 - GOLD - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 465 440 25 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal N 0 0 80 80 79 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 5 5 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 6 6 6 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 85 85 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 47 47 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 4173 4173 129 OLA - within response time 2 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 39 39 3 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 5 5 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 118 118 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 921 921 345 OLA - within response time 3 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 10 10 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 117 58 59 4 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 0 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 67 67 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 189 189 0 OLA - within response time 1 OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 59 59 4 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 723 723 678 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 55 55 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 43 43 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 49 49 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 73 73 8 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 49 49 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 136 136 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal Y 0 0 -1 -1 407 407 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - Normal N 0 0 42 42 42 OLA - More OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 33 33 33 OLA - More OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -1 -1 115 115 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 115 115 1 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -1 -1 625 625 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 8 8 4556 3596 960 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 724 157 567 563 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 335 335 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 80 80 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 10 10 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1141 1141 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 64 64 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 236 120 116 14 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 -1 -1 3003 3003 398 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 6 6 6 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 129 129 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1554 1554 7 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 283 283 1 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 64 64 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 345 345 237 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 972 972 1 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 36 36 2 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -2 -2 192 192 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 316 316 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 86 86 61 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 2642 2642 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 123 123 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 410 410 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 36 36 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 53 53 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 2 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 415 126 289 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 494 494 2 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 663 663 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 169 169 73 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) N 0 0 240 240 232 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1027 1027 1 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 76 76 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 70 70 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 10 10 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 3 3 2 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 40 40 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 50 50 50 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 278 278 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 182 182 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 30 30 25 OLA - within response time 3 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -11 -11 3 3 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 1773 1773 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 271 271 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 45 45 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 100 100 100 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 3 3 3 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 456 456 38 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 8 8 6 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 18 18 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 17 17 15 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 13 13 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 180 180 148 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 756 225 531 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 27 27 26 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 565 565 81 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 15 15 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 979 979 51 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 1 60 60 1 Rejected - Close Code Rejected - Close Code 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 148 148 7 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 966 952 14 12 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 61 61 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 20 20 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 48 48 6 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 35 35 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 35 35 35 OLA - More OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 584 367 217 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 231 231 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 70 70 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 14 14 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 18 18 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 264 264 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal (Request) N 0 0 19 19 7 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 213 213 2 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 22 22 21 OLA - within response time 3 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 241 241 240 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -4 -4 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 14 14 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 7 7 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 5 5 5 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 291 291 291 OLA - More OLA - Reassigned within resolve time 3 0 0 0
LSD-SG OLA 3 - Normal N 0 0 8 8 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 101 101 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 390 26 364 39 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 28 28 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 37 37 36 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 2 2 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 35 24 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 108 108 0 Scheduled Scheduled - within target 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low (Request) Y 0 0 -1 -1 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 40 40 40 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 402 402 3 OLA - within response time 1 OLA - Reassigned resolve time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 1358 1358 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1966 1966 369 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 364 364 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1069 165 904 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 147 147 147 OLA - More OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 167 167 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 41 41 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 204 204 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 572 493 79 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 173 173 23 OLA - within response time 3 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 118 118 75 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 31 31 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 40 40 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 53 53 52 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 3355 3355 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -4 -4 186 186 2 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 46 46 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 890 890 8 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 4 4 1347 1347 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -1 -1 2024 2024 737 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 287 287 232 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 118 118 26 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 65 65 65 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 87 87 8 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 209 209 208 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 95 95 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 72 72 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 164 164 163 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 441 415 26 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 93 93 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 74 74 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 19 19 18 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -4 -4 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 724 724 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 -4 1261 1261 1 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 126 126 0 OLA - within response time 1 OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 4 4 1326 287 1039 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 2472 2472 252 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 21 21 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 63 63 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1734 43 1691 19 OLA - within response time 3 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 3 3 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 284 284 284 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 389 389 389 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 4 - Low N 0 0 70 70 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 68 68 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 65 65 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 189 189 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 4 - Low N 0 0 58 58 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 4 - Low N 0 0 56 56 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 257 257 1 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 51 51 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 711 711 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 189 189 1 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 10 10 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 45 45 8 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 21 21 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 30 30 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 5 5 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 16 16 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 11 11 10 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 633 633 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1134 13 1121 512 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1552 1552 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 3 3 3 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 45 45 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 46 46 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 7 7 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 8 8 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 1 1517 1482 35 0 Rejected - Close Code Rejected - Close Code 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 281 281 281 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 276 276 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 3 3 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal Y 0 0 -1 -1 38 38 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 326 326 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 4 4 4 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 233 233 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 4 4 4 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 4 4 4 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 363 363 363 OLA - More OLA - Reassigned within resolve time 3 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 5 5 5 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 619 619 619 OLA - More OLA - Reassigned resolve time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 839 839 4 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 14 14 11 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 34 34 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 858 753 105 101 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 376 376 94 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 155 155 154 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 52 52 52 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 6 6 5 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 46 46 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 215 215 215 OLA - More OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 687 687 2 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 15 15 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 182 182 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 91 91 12 OLA - within response time 2 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 89 89 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 2 2 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 102 17 85 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 10 10 9 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 160 160 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 617 117 500 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 363 363 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 42 42 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1724 1652 72 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -1 -1 218 218 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 921 857 64 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 959 760 199 197 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 107 107 107 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 1 1 0 Scheduled Scheduled - past due date 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 282 282 3 OLA - within response time 1 OLA - Reassigned within resolve time 3 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1465 1465 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 74 74 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 18 18 6 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 1 - Critical N 0 0 38 38 38 OLA - More OLA - Reassigned within resolve time 2 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 51 51 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 154 154 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 110 110 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 65 65 65 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 7 7 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 20 20 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 347 347 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 125 125 124 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 92 92 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 18 18 18 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 944 944 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -1 -1 4 4 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 214 214 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -3 -3 1 1 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 174 174 54 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 1148 1148 1 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 522 522 234 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 469 469 462 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 419 419 233 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 442 442 205 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 192 192 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 52 52 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 197 197 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 3 3 2 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1317 1317 1317 OLA - More OLA - Reassigned resolve time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 560 560 330 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 4 4 3 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 604 604 2 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 66 66 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 18 18 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 289 253 36 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 527 527 527 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 286 254 32 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1502 513 989 750 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 268 255 13 1 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 159 159 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 182 182 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 246 246 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 73 73 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 430 430 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 8 8 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 22 22 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 18 18 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 309 309 1 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 161 161 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 -2 -2 5 5 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 1353 1213 140 2 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 168 168 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 36 36 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 224 224 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 -1 -1 804 804 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 46 46 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 247 247 4 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 19 19 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 283 283 283 OLA - More OLA - Reassigned within resolve time 3 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 572 572 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 12 12 11 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 300 300 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 88 88 88 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 285 285 4 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 214 214 16 OLA - within response time 3 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 257 257 3 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 459 459 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 426 426 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 708 708 0 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 1 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 185 185 184 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 352 352 0 Scheduled Scheduled - within target 0 0 1
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 945 945 1 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 277 277 247 OLA - More OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal (Request) N 0 0 240 240 136 OLA - within response time 2 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 270 270 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 455 455 259 OLA - More OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal N 0 0 691 691 6 OLA - within response time 1 OLA - Resolved time More 0 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 1014 1014 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - Normal N 0 0 14 14 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 447 447 1 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 24 24 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 10 10 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 32 32 32 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 5 5 6 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 18 18 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 12 12 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - GOLD - Urgent N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - GOLD - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 804 802 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 210 156 54 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 268 268 2 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - Normal N 0 0 116 116 116 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 128 128 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 172 172 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 710 710 3 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 108 108 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 108 108 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 404 404 7 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 4 4 3 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 240 240 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 100 1 99 9 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 22 22 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 5 5 0 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 5 5 5 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 0 0 0 0 0 Scheduled Scheduled - within target 0 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal Y 0 0 0 0 386 376 10 0 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal N 0 0 134 134 36 OLA - More OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal Y 0 0 0 0 106 106 4 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 157 157 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 58 58 40 OLA - More OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 OLA - within response time 1 Data error 0 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 122 122 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 40 40 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 38 38 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 3 3 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 35 35 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 32 32 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 1 - Critical N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 290 290 0 OLA - within response time 1 OLA - Resolved within resolve time 3 0 0 1
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 87 87 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 4 4 4 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 2 - Urgent N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 2 2 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 93 93 0 OLA - within response time 1 OLA - Resolved within resolve time 2 0 1 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 11 11 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal N 0 0 60 60 2 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - Normal (Request) N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 24 24 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 10 10 10 OLA - within response time 1 OLA - Reassigned within resolve time 1 0 0 0
LSD-SG OLA 3 - GOLD - Normal N 0 0 1 1 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) N 0 0 16 16 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
LSD-SG OLA 3 - GOLD - Normal (Request) Y 0 0 -1 -1 54 54 4 Scheduled Scheduled - within target 1 0 0
LSD-SG OLA 3 - Normal N 0 0 0 0 0 OLA - within response time 1 OLA - Resolved within resolve time 1 1 0 0
IM Specific Cause Code
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 0 0 0 1 0 1 1 1 0 0 0
0 1 0 0 0 0 0 1 0 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
1 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
1 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 1 0 0 0 1 0 1 1 1 0 0 0
# Incidents Resolve More
# Incidents Resolve 1 Reassigned
# Incidents Resolve 2 Reassigned
# Incidents Resolve 3 Reassigned
# Incidents Resolve More Reassigned
# Incidents Response 1
# Incidents Response 2
# Incidents Response 3
# Incidents Response More
# Total Incidents Resolve
# Total Incidents Resolved Reassigned
# Total Resolved + Reassigned
# Total Incidents Response
# First Time Resolution
# Incidents Re-assigned within 15 mins
IM Single Call Resolution
0 0 0 1 0 0 0 0 1 0 1 1 1 0 0 0
0 0 0 1 0 0 0 0 1 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 1 0 0 0 1 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
1 0 0 0 0 0 0 0 1 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 1 0 0 0 0 0 1 0 1 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 0 0 0 1 0 1 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 0 0 0 1 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 1 0 0 0 1 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 0 0 0 1 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 0 0 0 1 1 0 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 1 0 0 0 0 0 1 0 1 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 1 1 0 0 0 0 1 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 1 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 1 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 1 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 0 0 0 1 1 0 1 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 0 0 0 0 1 1 0 1 1 0 0 0
0 0 0 0 0 0 0 1 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 1 0 0 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 0 0 1 0 1 0 1 1 0 1 0
0 1 0 0 0 0 1 0 0 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 0 1 0 0 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 0 1 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 0 1 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 0 1 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 0 0 1 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 0 1 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
1 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 1 0 0 0 1 0 0 0 0 1 1 1 0 1 0
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
0 0 0 0 0 1 0 0 0 1 0 1 1 1 0 1
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Round 1 Round 2NR Nr of R Scenario Analysis & observations Declared problem What learnt? Troubleshooting processSolution What learnt?
1 2 No network internet - wrong card config - Fixed IP address2 1 Cannot delete file - due to permissions3 2 Inverse IDE cable4 2 Disque dur abîmé5 2 Num Lock désactivé6 2 Mémoire défectueux7 2 Câble alimentation CD/DVD8 1 Je veux envoyer des fax9 2 Fichier perdu - effacé de la poubelle - non récupérable
10 2 Faire et restaurer Backup11 2 Remove spyware12 2 Corrupt bootfiles - Remove bootfiles ntdl, ntdetect.com13 1 extension starts wrong application: eg jpg 14 + remove zip rendering by windows remotedly15 1 Activate hibernation16 1 Install new font17 2 IE and/or FF remember my passwords!18 1 Clean Recently used files URL19 2 commdlg.dll in windows\system32 and \dllcache20 2 program starts automatically beyond will (startup folder and/or startup reg)21 1 create password reset disk22 2 missing audio link to motherboard and/or driver is disabled23 1 Skype mike is not working24 1 Install qwerty UK keyboard25 2 double clicking mouse does not work26 1 Install new printer27 1 Empty cookies28 1 pst is corrupt and needs to be re-installed and/or mailbox full29 1 Windows automatically starts after crash30 1 hostfile is hacked31 1 upgrade firmware device X32 2 PC fait du bruit33 1 Nettoyage profil34 1 Add outlook holidays35 2 Clé USB not visible36 1 Effacer historique in IE37 1 Désactiver utilisation USB38394041