CIS Complaint Reference Number Created Date Complaint Source
Originator Reference Number Language Contact Type Data Source DNC?
Entered By Entered Date Updated By Updated Date Agency Contact
Complaint Date Transaction Date Member of armed forces or
dependant?Consumer First NameConsumer Middle NameConsumer Last
NameConsumer SalutationConsumer Address, Line 1Consumer Address,
Line 2Consumer Address, Line 3Consumer Address, CityConsumer
Address, State CodeConsumer Address, State NameConsumer Address,
Country CodeConsumer Address, ZIP CodeConsumer Address, ZIP Code
ExtensionConsumer Home Phone, Country CodeConsumer Home Phone, Area
CodeConsumer Home Phone, NumberConsumer Work Phone, Country
CodeConsumer Work Phone, Area CodeConsumer Work Phone,
NumberConsumer Work Phone, ExtensionConsumer Fax, Country
CodeConsumer Fax, Area CodeConsumer Fax, NumberConsumer Cell Phone,
Country CodeConsumer Cell Phone, Area CodeConsumer Cell Phone,
NumberConsumer EmailConsumer Age rangeConsumer Military
StatusConsumer Military StationConsumer Complaining
Company/OrgConsumer Military Service BranchConsumer Consent for
volunteer group contact?Company NameCompany Address, Line 1Company
Address, Line 2Company Address, Line 3Company Address, CityCompany
Address, State CodeCompany Address, State NameCompany Address,
Country CodeCompany Address, Country NameCompany Address, ZIP
CodeCompany Address, ZIP Code ExtensionCompany Phone, Country
CodeCompany Phone, Area CodeCompany Phone, NumberCompany Phone,
ExtensionCompany EmailCompany WebsiteCompany Subject ID Type
CodeCompany Subject ID Type NameCompany Subject ID Issuing State
CodeCompany Subject ID Issuing State NameCompany Subject ID Issuing
Country CodeCompany Subject ID Issuing Country NameCompany Rep
First NameCompany Rep Middle NameCompany Rep Last NameCompany Rep
SalutationCompany Rep CommentsComplaint Info Initial Contact
MethodComplaint Info Initial Contact DateComplaint Info Initial
Response MethodComplaint Info Initial Response DateComplaint Info
Amount Requested MethodComplaint Info Amount Requested
ValueComplaint Info Amount Paid MethodComplaint Info Amount Paid
ValueComplaint Info Product Service CodeComplaint Info Product
Service DescriptionComplaint Info Law Violation CodeComplaint Info
Law Violation DescriptionComplaint Info Statute CodeComplaint Info
Statute DescriptionComplaint Info Topic CodeComplaint Info Topic
DescriptionComplaint Info CRA Dispute FlagComplaint Info CRA
Dispute 45 Days Flag - FOIA onlyComplaint Info CRA Dispute
RespondedComplaint Info CRA Dispute ResolvedComplaint Info
Complaint disposition provided?Complaint Info Complaint
DispositionComplaint Info Cross Border
Complaint?b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)
b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)b(3)(21)(f)
b(3)(21)(f)7299479806/01/2016FTC Call
CenterEnglishComplaintConsumerNRHUNTER06/01/2016Mail06/01/2016Nb(6)b(6)b(6)b(6)b(6)WilmetteILIllinoisUSAb(6)b(6)b(6)Verizon
WirelessPO Box 5029WallingfordCTConnecticutUSAUNITED STATES06492I
Initiated ContactMail$0.00Unknown$0.009047Mobile: Unauthorized
Charges or DebitsDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP)
NN No 7304412606/02/2016FTC Call
CenterEnglishComplaintConsumerNRHUNTER06/02/2016RHUNTER06/02/2016Mail06/02/2016Nb(6)b(6)b(6)b(6)Bean
StationTNTennesseeUSAb(6)b(6)b(6)Verizon WirelessPO Box
5029WallingfordCTConnecticutUSAUNITED STATES06492www.vzw.comI
Initiated ContactPhone: 800/888 number$50.00Unknown$0.009045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) NN No
7309510706/01/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/01/2016Mobile06/01/201604/01/2016Nb(6)b(6)b(6)AppletonWIWisconsinUSAb(6)b(6)b(6)b(6)b(6)b(6)40
- 49Verizon wirelessUSAUNITED STATESNaNaNaMobile:
Text/Email/IM04/01/2016Credit Card$54.006004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7309558606/01/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/01/2016Internet06/01/201609/03/2012Nb(6)b(6)b(6)DurhamNCNorth
CarolinaUSAb(6)b(6)40 - 49Verizon Wireless5000 Britton
PkwyHillardOHOhioUSAUNITED
STATES43026Mail09/03/2012$2923.00$0.009045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7312721506/02/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/02/2016Internet06/02/2016Nb(6)b(6)b(6)PhoenixAZArizonaUSAb(6)b(6)b(6)b(6)20
- 29Verizon Wireless 1 Verizon WayBasking RidgeNJNew
JerseyUSAUNITED STATES079209895592001 Tish Recovery Supervisor I
Initiated Contact$467.009045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7314050306/03/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/03/2016Internet06/03/201601/29/2015Nb(6)b(6)b(6)AlexandriaVAVirginiaUSAb(6)b(6)b(6)b(6)60
- 64Verizon Wireless6432 Springfield
PlazaSpringfieldVAVirginiaUSAUNITED
STATES7034510140Mail01/29/2015Phone: 800/888
number$300.006004|9047Mobile: Carrier Rates\Plans|Mobile:
Unauthorized Charges or DebitsDDMDeception/MisrepresentationPFTC
Act Sec 5 (BCP) No 7314063706/03/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/03/2016Internet06/03/201602/02/2016Nb(6)b(6)b(6)MiamiFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)b(6)b(6)40
- 49Verizon Wireless 2201 Ponce De Leon BlvdCoral
GablesFLFloridaUSAUNITED
STATES331343054461946info@verizonwireless.comwww.verizonwireless.comJoseUnknownSalesmanIn
Person02/02/2016$200.00Bank Account Debit$200.009045Mobile:
OtherLCFailure to Honor Refund PolicyZZMagnuson-Moss Warranty Act
No 7314064406/03/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/03/2016Internet06/03/2016Yb(6)b(6)b(6)Warner
RobinsGAGeorgiaUSAb(6)b(6)b(6)b(6)b(6)b(6)b(6)b(6)30 - 39Active
Duty Service Memberb(6)U.S. Air ForceVerizon WirelessP.O. Box
15124AlbanyNYNew YorkUSAUNITED
STATES1221251248888440375http://www.verizonwireless.comStephanieCorporate
RepresentativeI Initiated Contact$67.00Bank Account
Debit$1102.006004|9047|9045Mobile: Carrier Rates\Plans|Mobile:
Unauthorized Charges or Debits|Mobile:
OtherDDM|LCDeception/Misrepresentation|Failure to Honor Refund
PolicyP|ZZFTC Act Sec 5 (BCP)|Magnuson-Moss Warranty Act No
7318407306/04/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/04/2016Mobile06/04/201605/31/2016Nb(6)b(6)b(6)MechanicsvilleVAVirginiaUSAb(6)b(6)b(6)30
- 39Verizon Wireless1 Verizon WayBasking Ridge NJNew
JerseyUSAUNITED STATES07920____DesignUnknownCustomer Support RepI
Initiated Contact05/31/2016Bank Account Debit$45.006004|9047Mobile:
Carrier Rates\Plans|Mobile: Unauthorized Charges or
DebitsDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7318424806/04/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/04/2016Internet06/04/2016Nb(6)b(6)b(6)b(6)PlanoTXTexasUSAb(6)b(6)b(6)b(6)b(6)b(6)40
- 49Verizon WirelessPO Box 26055MinneapolisMNMinnesotaUSAUNITED
STATES5542600558008521922$1706.00$0.009045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7320131206/05/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/05/2016Internet06/05/201604/15/2016Nb(6)b(6)b(6)PowellOHOhioUSAb(6)b(6)b(6)b(6)b(6)b(6)b(6)b(6)b(6)40
- 49Verizon WirelessPO Boc 5029WallingfordCTConnecticutUSAUNITED
STATES064928009220204www.verizonwireless.comRhondaUnknownManagerI
Initiated Contact04/15/2016Phone: 800/888 number$399.00Credit
Card$399.006004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7320154606/06/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/06/2016Internet06/06/201610/01/2015Nb(6)b(6)b(6)BeaufortSCSouth
CarolinaUSAb(6)b(6)b(6)b(6)50 - 59Verizon WirelessUSAUNITED
STATESMail10/01/2015Mail$144.00Bank Transfer
Other$100.009045Mobile: OtherIID|IIEBreach of
Warranty\Guarantee|Defective Product\Poor QualityZZMagnuson-Moss
Warranty Act No 7322738906/06/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/06/2016CRSS\jbrown06/08/2016Internet06/06/201606/01/2016Nb(6)b(6)b(6)JacksonvilleFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)30
- 39Verizon WirelessP.O. Box 4846TrentonNJNew JerseyUSAUNITED
STATES086508009220204www.verizonwireless.comSalesI Initiated
Contact06/01/2016Other$15.00Check$25.006004Mobile: Carrier
Rates\PlansZ|DDMOther (Note the Violation in the Comment
Field)|Deception/MisrepresentationZ|PRule\Other|FTC Act Sec 5 (BCP)
No 7322757006/06/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/06/2016Internet06/06/201606/03/2016Nb(6)b(6)b(6)PeoriaAZArizonaUSAb(6)b(6)Verizon
Wireless 1 Verizon Way Basking Ridge NJNew JerseyUSAUNITED
STATES07920Internet/E-mail06/03/2016Phone: 800/888
number$0.00Credit Card$0.006004|9045Mobile: Carrier
Rates\Plans|Mobile: OtherDDMDeception/MisrepresentationPFTC Act Sec
5 (BCP) No 7324338906/07/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/07/2016Internet06/07/2016Nb(6)b(6)b(6)b(6)San
DiegoCACaliforniaUSAb(6)b(6)b(6)b(6)30 - 39Verizon Wireless
USAUNITED STATESInternet/E-mail$1674.00Phone Bill - Mobile
Devices$0.006004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7324413506/07/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/07/2016Internet06/07/201612/15/2015Nb(6)b(6)b(6)DeltonaFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)40
- 49VERIZON WIRELESSATTN CORRESPONDENCE TEAMPO BOX
5029WALLINGFORDCTConnecticutUSAUNITED
STATES064928009220204www.verizon.comVERIZON WIRELESS CUSTOMER
SERVICEMINIONSInternet/E-mail12/15/2015$130.00Credit
Card$165.006004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7327764906/08/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/08/2016MSANTIAGO06/21/2016Phone06/21/201609/08/2014Yb(6)|b(6)|b(6)|b(6)|b(6)|b(6)||Bryant|BryantAR|Arkansas|USA|USAb(6)|b(6)||b(6)|b(6)b(6)|b(6)||||||||b(6)|b(6)|b(6)|40
- 49|Active Duty Service Member|b(6)||U.S. Army||Verizon Wireless1
Verizon WayBasking RidgeNJNew JerseyUSAUNITED
STATES079209085595490jacob.wallace@verizonwireless.comverizon.comJacob
WallaceVerizon Wireless I Initiated
Contact09/08/2014Internet/E-mail$2800.00$0.006004|9045Mobile:
Carrier Rates\Plans|Mobile:
OtherDDM|IID|IIEDeception/Misrepresentation|Breach of
Warranty\Guarantee|Defective Product\Poor QualityP|ZZFTC Act Sec 5
(BCP)|Magnuson-Moss Warranty Act NN No 7329477306/08/2016FTC Online
Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/08/2016Internet06/08/201603/10/2016Nb(6)b(6)b(6)MulberryFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)65
- 69Verizon WirelessPO Box 4001AcworthGAGeorgiaUSAUNITED
STATES30101Phone Call: Mobile/Cell03/10/2016Other$294.00Bank
Account Debit$294.009047Mobile: Unauthorized Charges or
DebitsDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7333126006/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)BOXBOROUGHMAMassachusettsUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep$400.009045Mobile: Other YesRESOLVED. The complainant
verified the issue was resolved to his/her satisfaction.No
7333239806/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)SALT LAKE
CITYUTUtahUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7334566006/10/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/10/2016Internet06/10/2016Nb(6)b(6)b(6)Colorado
SpgsCOColoradoUSAb(6)b(6)b(6)b(6)b(6)b(6)65 - 69Verizon
WirelessColorado SpringsCOColoradoUSAUNITED
STATESverizonwireless.com9045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7334613006/10/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/10/2016Internet06/10/201605/26/2016Nb(6)b(6)b(6)HoustonTXTexasUSAb(6)b(6)b(6)b(6)30
- 39Verizon Wireless1095 Avenue of the AmericasNew YorkNYNew
YorkUSAUNITED
STATES100362123951000Verizon_does_not_provide@none.comwww.verizonwireless.comVZ
would not provideVZ would not provideCSRI Initiated
Contact05/26/2016Other$649.00Credit Card$54.009045|6004Mobile:
Other|Mobile: Carrier
Rates\PlansDDM|IIEDeception/Misrepresentation|Defective
Product\Poor QualityZZ|PMagnuson-Moss Warranty Act|FTC Act Sec 5
(BCP) No 7336600106/10/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/10/2016Internet06/10/201601/08/2016Nb(6)b(6)b(6)b(6)WoonsocketRIRhode
IslandUSAb(6)b(6)b(6)b(6)30 - 39Verizon WirelessUSAUNITED
STATESMail01/08/2016Phone: other$673.00Credit Card$35.009045Mobile:
OtherLCFailure to Honor Refund PolicyZZMagnuson-Moss Warranty Act
No 7338055706/11/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/11/2016Mobile06/11/201606/07/2016Nb(6)b(6)b(6)PhoenixAZArizonaUSAb(6)b(6)b(6)b(6)30
- 39Verizon Wireless USAUNITED STATESCoreyCustomer service
Internet/E-mail06/07/2016Credit Card$70.006004|9047Mobile: Carrier
Rates\Plans|Mobile: Unauthorized Charges or
DebitsDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7338075706/11/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/11/2016Internet06/11/2016Nb(6)b(6)b(6)GibbonMNMinnesotaUSAb(6)b(6)b(6)b(6)b(6)b(6)50
- 59Verizon WirelessUSAUNITED STATESwww.verizonwireless.comI
Initiated Contact$1565.00Other Payment Method (Note in
Comments)9045Mobile: OtherDDMDeception/MisrepresentationPFTC Act
Sec 5 (BCP) No 7338123206/13/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/13/2016Mobile06/13/201601/13/2016Nb(6)b(6)b(6)Houston
TXTexasUSAb(6)b(6)b(6)b(6)40 - 49Verizon Wireless USAUNITED STATESI
Initiated Contact01/13/2016Bank Account Debit$900.006004Mobile:
Carrier Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5
(BCP) No 7340580006/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)b(6)INDIANAPOLISINIndianaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7341772006/15/2016FTC Call
CenterEnglishComplaintConsumerNJBROWN06/15/2016Mail06/15/2016Nb(6)b(6)b(6)Las
VegasNVNevadaUSAb(6)b(6)b(6)b(6)Verizon WirelessPO Box
4005AcworthGAGeorgiaUSAUNITED STATES301018009220204AnaDAgentIn
PersonIn Person$90.00Unknown$0.006004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) NN No
7341850506/16/2016FTC Call
CenterEnglishComplaintConsumerNJMCCASTER06/16/2016Phone06/16/2016Nb(6)b(6)b(6)b(6)MandevilleLALouisianaUSAb(6)b(6)b(6)40
- 49Verizon WirelessUSAUNITED STATESPhone Call: LandlineAnswer cold
call$0.00Not Reported$0.006004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) NN No
7341971906/13/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/13/2016Internet06/13/2016Nb(6)b(6)b(6)Las
VegasNVNevadaUSAb(6)b(6)b(6)b(6)b(6)b(6)40 - 49Verizon
WirelessUSAUNITED STATESI Initiated Contact$120.00Bank Transfer
Other$120.006004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7343746006/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)b(6)WARNER
ROBINSGAGeorgiaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7343746106/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)RED FEATHER
LAKESCOColoradoUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7343746406/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)WEST DES
MOINESIAIowaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7343752406/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)HOUMALALouisianaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7346035106/14/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/14/2016Mobile06/14/201606/14/2016Nb(6)b(6)b(6)PortlandOROregonUSAb(6)b(6)b(6)b(6)b(6)b(6)50
- 59Verizon Wireless 9740 se Washington Mall 205Portland
OROregonUSAUNITED STATESStevenJohnsonGeneral manager Phone Call:
Mobile/Cell06/14/2016$900.009045Mobile: OtherIID|IIEBreach of
Warranty\Guarantee|Defective Product\Poor QualityZZMagnuson-Moss
Warranty Act No 7346996106/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)MARTINEZCACaliforniaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesADMIN JUDGED INVALID. The consumer
complaint is incomplete or unintelligible and the consumer cannot
be reached, or the consumer and the business did not have a
marketplace transaction.No 7347009206/05/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/05/2016External
Agency06/05/2016b(6)b(6)b(6)b(6)MILWAUKEEWIWisconsinUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7347024206/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)LAKELANDFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7347682406/15/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/15/2016CRSS\bkendall06/16/2016Mobile06/15/2016Nb(6)b(6)b(6)SalemMAMassachusettsUSAb(6)b(6)b(6)b(6)b(6)b(6)50
- 59Verizon WirelessUSAUNITED STATES6004Mobile: Carrier
Rates\PlansZ|DDMOther (Note the Violation in the Comment
Field)|Deception/MisrepresentationZ|PRule\Other|FTC Act Sec 5 (BCP)
No 7352634806/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)PRESCOTT
VALLEYAZArizonaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7352635406/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)BROOKLYNNYNew
YorkUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7352635906/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)UPPERCOMDMarylandUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7352636606/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)b(6)b(6)HARTSDALENYNew
YorkUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7352638406/05/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/05/2016External
Agency06/05/2016b(6)b(6)b(6)b(6)JANESVILLEWIWisconsinUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7352664606/09/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/09/2016External
Agency06/09/2016b(6)b(6)b(6)BALLWINMOMissouriUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7355548006/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)ROYAL
OAKMIMichiganUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7355548106/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)DARLINGTONMDMarylandUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7355559306/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)ROCKVILLEMDMarylandUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7355559606/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)b(6)GREENVILLENCNorth
CarolinaUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7355559706/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)BUTTERFIELDMNMinnesotaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7355560606/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)ONEIDANYNew
YorkUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7355560706/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)EASTAMPTONNJNew
JerseyUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7355561206/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)WESTLAKE
VILLAGECACaliforniaUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7355561506/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)DEDHAMMAMassachusettsUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7355561606/08/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/08/2016External
Agency06/08/2016b(6)b(6)b(6)b(6)EVERGREEN
PARKILIllinoisUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7355562106/05/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/05/2016External
Agency06/05/2016b(6)b(6)b(6)b(6)SOUTH
BOARDMANMIMichiganUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1
Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7355563306/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)WHITEHALLPAPennsylvaniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7355563406/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)WEST
POINTUTUtahUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7355563506/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)WEST VALLEY
CITYUTUtahUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7355564406/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)CHICAGOILIllinoisUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7355567306/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)MIAMIFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7355567406/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)b(6)OAKLANDCACaliforniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7355618106/09/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/09/2016External
Agency06/09/2016b(6)b(6)b(6)b(6)WILMINGTONDEDelawareUSAb(6)b(6)b(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep$175.009045Mobile: Other YesRESOLVED. The complainant
verified the issue was resolved to his/her satisfaction.No
7355848906/15/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/15/2016Internet06/15/201605/01/2016Nb(6)b(6)b(6)HuntleyILIllinoisUSAb(6)b(6)b(6)b(6)30
- 39Verizon Wireless1 Verizon WayBasking RidgeNJNew JerseyUSAUNITED
STATES079208009220240verizonwireless.comCustomer Care Dept.None
GivenNone GivenPhone Call: Landline05/01/2016Phone: 800/888
number$480.00$0.009045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7358872306/16/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/16/2016Internet06/16/201606/07/2016Nb(6)b(6)b(6)McAllenTXTexasUSAb(6)b(6)b(6)b(6)b(6)b(6)b(6)b(6)40
- 49Verizon WirelessPO BOX 660108DallasTXTexasUSAUNITED
STATES752668009220204verizonwireless.comFloraunknowncustomer
serviceI Initiated Contact06/07/2016Phone: 800/888
number$146.00Bank Account Debit$277.006004|9045Mobile: Carrier
Rates\Plans|Mobile: OtherDDM|LCDeception/Misrepresentation|Failure
to Honor Refund PolicyP|ZZFTC Act Sec 5 (BCP)|Magnuson-Moss
Warranty Act No 7361815606/16/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/16/2016Internet06/16/2016Nb(6)b(6)b(6)flossmoorILIllinoisUSAb(6)b(6)b(6)b(6)b(6)b(6)60
- 64verizon wireless1 verizon way 180wvb Basking Ridge,Basking
RidgeNJNew JerseyUSAUNITED
[email protected]
Initiated ContactMobile: Text/Email/IM$40.00Credit
Card6004|9045Mobile: Carrier Rates\Plans|Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7364297106/17/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/17/2016Internet06/17/201604/18/2016Nb(6)b(6)b(6)BrushCOColoradoUSAb(6)b(6)b(6)b(6)b(6)b(6)b(6)b(6)40
- 49Verizon WirelessOne Verizon WayBaskingNJNew JerseyUSAUNITED
STATES079208444088471yourwirelessrebate@yourwirelessrebatecenter.comwww.verizonwireless.comInternet/E-mail04/18/2016Internet/E-mail$672.00Phone
Bill - Mobile Devices$672.009045Mobile: OtherLCFailure to Honor
Refund PolicyZZMagnuson-Moss Warranty Act No 7364309606/17/2016FTC
Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/17/2016Mobile06/17/2016Nb(6)b(6)b(6)SalemMAMassachusettsUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
WirelessUSAUNITED STATES6004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7365193306/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)CHICAGOILIllinoisUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7365193406/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)GRIFFINGAGeorgiaUSAb(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7365240406/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)JACKSONVILLEFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7365240806/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)MECHANICSVILLEVAVirginiaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7365240906/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)FORT EDWARDNYNew
YorkUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7365241006/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)GAITHERSBURGMDMarylandUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7365241106/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)FREELANDMIMichiganUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7365244506/10/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/10/2016External
Agency06/10/2016b(6)b(6)b(6)b(6)b(6)NEW YORKNYNew
YorkUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7367366806/18/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/18/2016Mobile06/18/2016Nb(6)b(6)b(6)West
New YorkNJNew JerseyUSAb(6)b(6)b(6)b(6)20 - 29Verizon Wireless1450
NW 87th Ave #101DoralFLFloridaUSAUNITED STATES33172____Sales
representative$0.009045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7367421806/20/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/20/2016Internet06/20/201603/05/2016Nb(6)b(6)b(6)South
San FranciscoCACaliforniaUSAb(6)b(6)b(6)b(6)b(6)b(6)50 - 59Verizon
Wireless150 E El Camino RealSouth San
FranciscoCACaliforniaUSAUNITED
STATES94080verizonwireless.comBrandonSales RepIn Person03/05/2016In
PersonCredit Card9047|9045Mobile: Unauthorized Charges or
Debits|Mobile: OtherDDMDeception/MisrepresentationPFTC Act Sec 5
(BCP) No 7367425006/20/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/20/2016Mobile06/20/2016Nb(6)b(6)b(6)Dearborn
HeightsMIMichiganUSAb(6)b(6)b(6)b(6)b(6)b(6)30 - 39Verizon wireless
USAUNITED STATESCredit Card$649.009045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7368393306/14/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/14/2016External
Agency06/14/2016b(6)b(6)b(6)MELBOURNEFLFloridaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesLETTER OF EXPERIENCE. This consumer
communication does not require a business response.No
7370011007/21/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER07/21/2016Internet07/21/201607/02/2016Nb(6)b(6)b(6)cincinnatiOHOhioUSAb(6)b(6)b(6)b(6)b(6)b(6)20
- 29Verizon WirelessOne Verizon WayBasking RidgeNJNew
JerseyUSAUNITED
STATES07920180043566221437cersSoexecutiveRelations@verizonwireless.comwww.verizon.comLisaBExecutive
OfficeMobile: Text/Email/IM07/02/2016Internet/E-mail$945.00Bank
Account Debit$250.009045|6004|9047Mobile: Other|Mobile: Carrier
Rates\Plans|Mobile: Unauthorized Charges or
DebitsDDM|IIEDeception/Misrepresentation|Defective Product\Poor
QualityZZ|PMagnuson-Moss Warranty Act|FTC Act Sec 5 (BCP) No
7370051507/21/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER07/21/2016Internet07/21/201607/01/2008Nb(6)b(6)b(6)ManchesterNHNew
HampshireUSAb(6)b(6)b(6)30 - 39Verizon WirelessOne Verizon
WayBasking RidgeNJNew JerseyUSAUNITED
STATES07920verizonwireless.comI Initiated Contact07/01/2008Phone:
other$912.00Credit Card$108.006004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7370253907/21/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER07/21/2016Internet07/21/2016Nb(6)b(6)b(6)MedinaOHOhioUSAb(6)b(6)b(6)b(6)65
- 69Verizon WirelessPO B25505Lehigh VAlleyPAPennsylvaniaUSAUNITED
STATES18002Phone Bill - Mobile Devices6004Mobile: Carrier
Rates\PlansDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7370310407/22/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER07/22/2016Internet07/22/2016Nb(6)b(6)b(6)GreenvilleMSMississippiUSAb(6)b(6)b(6)b(6)20
- 29Verizon Wireless140 W. StreetNew York CityNYNew YorkUSAUNITED
STATES100072123951000www.verizonwireless.com9045Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7371111706/20/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/20/2016CRSS\rhunter06/21/2016Internet06/20/2016Nb(6)b(6)b(6)North
HaledonNJNew JerseyUSAb(6)b(6)b(6)b(6)b(6)b(6)b(6)b(6)50 -
59Verizon WirelessRoute 46 EastTotowa NJNew JerseyUSAUNITED
STATES07512www.verizonwireless.comMarionot sureSalespersonMailIn
Person$3300.00Bank Transfer Other$3300.006004Mobile: Carrier
Rates\PlansZ|DDMOther (Note the Violation in the Comment
Field)|Deception/MisrepresentationZ|PRule\Other|FTC Act Sec 5 (BCP)
No 7372456006/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)SANDY
SPRINGSGAGeorgiaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1
Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7372466806/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)b(6)ASBURY PARKNJNew
JerseyUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7372474206/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)ALLENTOWNPAPennsylvaniaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7372474506/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)KENTWAWashingtonUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7372474606/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)GAINESBOROTNTennesseeUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7372532006/14/2016BBB TN
Nashvilleb(6)EnglishComplaintOrganizationNBBBMTN-USER06/14/2016External
Agency06/14/2016b(6)b(6)b(6)PORTLANDTNTennesseeUSAb(6)Verizon
Wireless624 Grassmere Park Drive #4NASHVILLETNTennesseeUSAUNITED
STATES372119083067000www.verizonwireless.comDennisStriglCEO9045Mobile:
Other YesTRANSFERRED TO BBB. This complaint is about a business
that is located in another BBBs service area.No
7372534706/15/2016BBB GA
Atlantab(6)EnglishComplaintOrganizationNBBBATGA-USER06/15/2016External
Agency06/15/2016b(6)b(6)b(6)ROCKAWAY PARKNYNew
YorkUSAb(6)b(6)b(6)Verizon WirelessExecutive Service Department, 1
Verizon ALPHARETTAGAGeorgiaUSAUNITED
STATES6783394000www.verizon.comJonathanLeComptePresident GA/AL
Region9045Mobile: Other YesTRANSFERRED TO BBB. This complaint is
about a business that is located in another BBBs service area.No
7374599406/21/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/21/2016Internet06/21/201604/18/2012Nb(6)b(6)b(6)spokane
valleyWAWashingtonUSAb(6)b(6)b(6)b(6)b(6)b(6)70 - 79Verizon
WirelessSprage and evergreenspokane valleyWAWashingtonUSAUNITED
STATES8002812793verizonwireless.comJohncan't recallmanagerPhone
Call: Mobile/Cell04/18/2012Phone: 800/888 number$111.00Phone Bill -
Mobile Devices$0.006004|9045Mobile: Carrier Rates\Plans|Mobile:
OtherDDMDeception/MisrepresentationPFTC Act Sec 5 (BCP) No
7374601706/21/2016FTC Mobile Complaint
AssistantEnglishComplaintConsumerNFTCCIS-FTCUSER06/21/2016LFAVELA06/22/2016Phone06/22/201606/08/2016Yb(6)b(6)b(6)Fort
PolkLALouisianaUSAb(6)b(6)b(6)b(6)30 - 39Active Duty Service
Memberb(6)U.S. ArmyVerizon WirelessCorrespondence Team PO BOX
5029WallingfordCTConnecticutUSAUNITED
STATES06492ChuckSupervisorPhone Call: Mobile/Cell06/08/2016Credit
Card$799.009045Mobile:
OtherDDM|IIEDeception/Misrepresentation|Defective Product\Poor
QualityP|ZZFTC Act Sec 5 (BCP)|Magnuson-Moss Warranty Act NN No
7375592506/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)FT
MYERSFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375626006/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)YOUNGSTOWNOHOhioUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375626206/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)b(6)BINGHAMTONNYNew
YorkUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375626306/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)MINNEAPOLISMNMinnesotaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375626406/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)LAURINBURGNCNorth
CarolinaUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375626506/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)TOKYOJPNb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains
dissatisfied.Yes7375626706/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)HARRISBURGPAPennsylvaniaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375626806/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)PALMYRAWIWisconsinUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375626906/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)MAYSVILLENCNorth
CarolinaUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375628106/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)b(6)MARICOPAAZArizonaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375628406/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)CLINTONDALENYNew
YorkUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375629106/10/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/10/2016External
Agency06/10/2016b(6)b(6)b(6)GIBBONMNMinnesotaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375630806/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)PIPE
CREEKTXTexasUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375630906/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)WELLINGTONFLFloridaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375631206/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)MARIETTAGAGeorgiaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375631506/05/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/05/2016External
Agency06/05/2016b(6)b(6)b(6)b(6)JUNCTION
CITYKSKansasUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375631606/05/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/05/2016External
Agency06/05/2016b(6)b(6)b(6)EDGEWATERMDMarylandUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375631806/10/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/10/2016External
Agency06/10/2016b(6)b(6)b(6)b(6)b(6)DALLASTXTexasUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375631906/08/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/08/2016External
Agency06/08/2016b(6)b(6)b(6)HILLSBOROOROregonUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375632006/08/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/08/2016External
Agency06/08/2016b(6)b(6)b(6)b(6)LOS
ANGELESCACaliforniaUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep$400.009045Mobile: Other YesRESOLVED. The complainant
verified the issue was resolved to his/her satisfaction.No
7375632206/10/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/10/2016External
Agency06/10/2016b(6)b(6)b(6)b(6)ROCHESTERNYNew
YorkUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7375632506/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)b(6)FORT
EUSTISVAVirginiaUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7375699106/16/2016BBB OH
Daytonb(6)EnglishComplaintOrganizationNBBBDAOH-USER06/16/2016External
Agency06/16/2016b(6)b(6)b(6)DAYTONOHOhioUSAb(6)b(6)b(6)Verizon
Wireless2799 Miamisburg Centerville RdCENTERVILLEOHOhioUSAUNITED
STATES454599374342355www.verizonwireless.comTonyDelGhingaroDist.
Mgr. Direct Sales9045Mobile: Other YesTRANSFERRED TO BBB. This
complaint is about a business that is located in another BBBs
service area.No 7376737906/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)GLEN COVENYNew
YorkUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7376749606/12/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/12/2016External
Agency06/12/2016b(6)b(6)b(6)b(6)THE
PLAINSOHOhioUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7376749806/13/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/13/2016External
Agency06/13/2016b(6)b(6)b(6)SAINT
MARYSPAPennsylvaniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1
Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7376749906/13/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/13/2016External
Agency06/13/2016b(6)b(6)b(6)ARKADELPHIAARArkansasUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesADMIN JUDGED INVALID. The consumer
complaint is incomplete or unintelligible and the consumer cannot
be reached, or the consumer and the business did not have a
marketplace transaction.No 7376750706/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)MADISONALAlabamaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7376750806/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)KINGSLANDGAGeorgiaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep$107.709045Mobile: Other YesANSWERED. BBB has not heard
back from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7376756006/08/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/08/2016External
Agency06/08/2016b(6)b(6)b(6)b(6)TUCSONAZArizonaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7376756206/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)b(6)b(6)CHERRY HILLNJNew
JerseyUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesADMIN JUDGED INVALID. The consumer
complaint is incomplete or unintelligible and the consumer cannot
be reached, or the consumer and the business did not have a
marketplace transaction.No 7377214406/14/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/14/2016External
Agency06/14/2016b(6)b(6)b(6)PHOENIXAZArizonaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377216806/14/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/14/2016External
Agency06/14/2016b(6)b(6)b(6)b(6)PHOENIXAZArizonaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377216906/14/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/14/2016External
Agency06/14/2016b(6)b(6)b(6)b(6)b(6)CATAWISSAPAPennsylvaniaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377217506/13/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/13/2016External
Agency06/13/2016b(6)b(6)b(6)COLUMBUSOHOhioUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377217606/11/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/11/2016External
Agency06/11/2016b(6)b(6)b(6)FAIRPORTNYNew
YorkUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377221006/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)NORTH
ATTLEBOROMAMassachusettsUSAb(6)b(6)b(6)b(6)Verizon Wireless1
Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377221506/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)DENVERCOColoradoUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377221606/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)ROSEMOUNTMNMinnesotaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377221906/09/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/09/2016External
Agency06/09/2016b(6)b(6)b(6)b(6)SHELBY
TWPMIMichiganUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377222006/09/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/09/2016External
Agency06/09/2016b(6)b(6)b(6)ELMWOOD PKNJNew
JerseyUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377222106/09/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/09/2016External
Agency06/09/2016b(6)b(6)b(6)BEAN
STATIONTNTennesseeUSAb(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377222206/09/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/09/2016External
Agency06/09/2016b(6)b(6)b(6)BARSTOWCACaliforniaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377222506/10/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/10/2016External
Agency06/10/2016b(6)b(6)b(6)NUTLEYNJNew
JerseyUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377222706/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)HUNTERSVILLENCNorth
CarolinaUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377227606/08/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/08/2016External
Agency06/08/2016b(6)b(6)b(6)FLOWER
MOUNDTXTexasUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377231106/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)b(6)SCITUATEMAMassachusettsUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377231206/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)b(6)COLORADO
SPRINGSCOColoradoUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1
Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377231506/08/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/08/2016External
Agency06/08/2016b(6)b(6)b(6)b(6)b(6)TWIN
PEAKSCACaliforniaUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377233406/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)CINCINNATIOHOhioUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377233706/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)CONCORDCACaliforniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377233806/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)NORWALKCACaliforniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377234006/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)b(6)BIG STONE CITYSDSouth
DakotaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377234706/08/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/08/2016External
Agency06/08/2016b(6)b(6)b(6)b(6)CINCINNATIOHOhioUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377235006/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)SEWICKLEYPAPennsylvaniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377235106/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)b(6)NEW HYDE PARKNYNew
YorkUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377235406/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)OXNARDCACaliforniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377243506/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)APOAEAPO
EUROPEUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377243606/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)AUSTELLGAGeorgiaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377243906/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)b(6)JBMDLNJNew
JerseyUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377245606/14/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/14/2016External
Agency06/14/2016b(6)b(6)b(6)b(6)COVINGTONTNTennesseeUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377246406/14/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/14/2016External
Agency06/14/2016b(6)b(6)b(6)b(6)b(6)SALT LAKE
CITYUTUtahUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377247306/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)b(6)EAST
SANDWICHMAMassachusettsUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1
Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377249006/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)ROSWELLNMNew
MexicoUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377249406/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)ENDICOTTNYNew
YorkUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377249506/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)CINCINNATIOHOhioUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377249706/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)WILLIAMSTOWNNJNew
JerseyUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377249906/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)ARCHDALENCNorth
CarolinaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon
WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377250006/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)b(6)SANTA
BARBARACACaliforniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1
Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377250106/02/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/02/2016External
Agency06/02/2016b(6)b(6)b(6)MIAMIFLFloridaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377250906/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)PERRYGAGeorgiaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377251006/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)b(6)JOLIETILIllinoisUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377251306/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)ALPHARETTAGAGeorgiaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377251706/05/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/05/2016External
Agency06/05/2016b(6)b(6)b(6)THATCHERAZArizonaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377251806/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)HOUSTONTXTexasUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377252506/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)GARRISONIAIowaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377252606/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)POWDER
SPRINGSGAGeorgiaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1
Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377255906/01/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/01/2016External
Agency06/01/2016b(6)b(6)b(6)b(6)ALBANYOROregonUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep$168.009045Mobile: Other YesRESOLVED. The complainant
verified the issue was resolved to his/her satisfaction.No
7377256806/10/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/10/2016External
Agency06/10/2016b(6)b(6)b(6)b(6)NEW YORKNYNew
YorkUSAb(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377257006/10/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/10/2016External
Agency06/10/2016b(6)b(6)b(6)DUNCANSVILLEPAPennsylvaniaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377260806/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)b(6)CORONACACaliforniaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377260906/06/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/06/2016External
Agency06/06/2016b(6)b(6)b(6)b(6)SAVANNAHGAGeorgiaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep$110.009045Mobile: Other No 7377261006/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)b(6)b(6)ATLANTAGAGeorgiaUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377261506/03/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/03/2016External
Agency06/03/2016b(6)b(6)b(6)b(6)SPRINGFIELDMOMissouriUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377261706/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)b(6)PHOENIXAZArizonaUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesANSWERED. BBB has not heard back
from the consumer as to their satisfaction with the business's
response, or the business addressed the issues within the
complaint, but the consumer remains dissatisfied.No
7377261806/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)b(6)SCHENECTADYNYNew
YorkUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other No 7377261906/04/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/04/2016External
Agency06/04/2016b(6)b(6)b(6)BENDOROregonUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7377908206/22/2016FTC Online Complaint Assistant
(CIS)EnglishComplaintConsumerNFTCCIS-FTCUSER06/22/2016Internet06/22/201603/28/2016Nb(6)b(6)b(6)KnoxvilleTNTennesseeUSAb(6)b(6)b(6)b(6)Verizon
WirelessUSAUNITED STATES8444088471I Initiated
Contact03/28/2016Internet/E-mail$672.00Phone Bill - Mobile
Devices$672.009045Mobile: OtherLCFailure to Honor Refund
PolicyZZMagnuson-Moss Warranty Act No 7380517106/07/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/07/2016External
Agency06/07/2016b(6)b(6)b(6)b(6)b(6)ARNOLDMOMissouriUSAb(6)b(6)b(6)b(6)Verizon
Wireless1 Verizon WayBASKING RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep9045Mobile: Other YesRESOLVED. The complainant verified
the issue was resolved to his/her satisfaction.No
7380523906/09/2016BBB NJ
Trentonb(6)EnglishComplaintOrganizationNBBBTRNJ-USER06/09/2016External
Agency06/09/2016b(6)b(6)b(6)BROOKLYNNYNew
YorkUSAb(6)b(6)b(6)b(6)b(6)b(6)Verizon Wireless1 Verizon WayBASKING
RIDGENJNew JerseyUSAUNITED
STATES079208009220204cersSOExecutiveRelations@VerizonWireless.comhttp://www.verizonwireless.comKarenRauppMidwest
Region Rep$49.999045Mobile: Other YesRESOLVED. The complainant
verified the issue was resolved to his/her satisfaction.No
7380524506/07/2016BBB NJ Trentonb(6)EnglishComplaintOr